Oakdale is a delightful home in Benfleet, Essex providing care and support for up to 27 older people with or without dementia.
The home is conveniently located close to the local town with good public transport links.
The house is continuously refurbished to provide a friendly, warm and homely environment.
There are 2 spacious lounges (including a Bar) and a dining area for residents and their families to enjoy and a...
Care Provided by Oakdale Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: £1,200 - £1,500
- Self-Funded Residential Dementia Care: £1,200 - £1,500
- RESPITE Self-Funded Residential Care: £1,200 - £1,500
- RESPITE Self-Funded Residential Dementia Care: £1,200 - £1,500
Fees are determined on an assessment of individual level of need and the room available/required.
Contact Oakdale Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Abode Care Homes
- Private Owned
Person in charge
- Melanie Tucknott (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (10)
Visiting
- Visitors are always welcome at Oakdale. Due to protective mealtimes all the team ask is that you avoid visiting between 12pm to 1:30pm and 5pm to 6pm. You are always welcome to join your loved ones for a meal.
Parking
- Oakdale have 2 parking spaces to the front of the building and a small car park for 3 cars at the rear of the building. Alternatively there are no restrictions on the main road outside the home or on the road to the side. There is a car park at the council offices a few minutes walk away.
Oakdale Care Home Reviews (110)
Oakdale Care Home has a Review Score of 9.9 (9.856) out of 10, based on 39 reviews in the last 2 years.
Over all time Oakdale Care Home has 110 reviews.
My dad stayed at Oakdale for 4 years. He was very poorly when he went in but was really happy there and so well looked after. I can't talk more highly of all the staff, especially the management.
Thank you so much, you continue to support us year after year with our summer BBQ, we value you as a great friend of our Oakdale family.
I live in New Zealand and I have every confidence and peace of mind that Mum is not only receiving the best care, but seems very content and relaxed. I have visited in June and have been in Oakdale every day at various times. The staff are so welcoming, nothing is too much trouble. I love the way the staff continually interact with the residents if only a small touch when passing. I love the way you are made to feel like a part of a big family, but their focus remains with the residents. Healthy, nutritious, varied food. Stimulation. Lovely, I am booking my place.
I find the staff to be extremely caring, friendly and helpful. Whenever I have had any concerns, they have always taken them seriously and put my mind at rest. I know Mum is in good hands at Oakdale. I'm really impressed with the communication at Oakdale. They always let me know if they are concerned about Mum and keep me informed as to what is happening.
My Nan has been a resident at Oakdale for over a year now and I cannot find fault. It is always clean and staff are always ready and waiting to help. Staff are kind and friendly and always remember family members of residents. There is also excellent entertainment on hand.
Always a warm welcome and happy to help. The staff are always busy, making sure that all the residents are well cared for. The home is clean and comfortable and feels more like a home from home.
My Wife attends Oakdale Residential home 3 days per week at their day centre from 9.30 - 6.00. She originally attended another one, but after 18 months they suggested Oakdale because they thought that, due to my Wifes deterioration due to her severe Alzheimers they would be in a better position to cope. She has been there approximately 6 weeks and since then there has been a big improvement in her behaviour, which is because of the stimulation she receives from the staff as well as the very happy situation the staff create. I cannot thank the home enough for the massive improvement in my Wifes condition.
We were reticent about placing mum into a care home but since she moved into Oakdale, we have been delighted by the care she has received and the improvement we have seen in her overall wellbeing. Her appetite has improved and she has benefited from the regular attention she receives and the structured environment and activities provided for the residents.
Whenever we visit mum, any of the staff are able to tell us how mum has been and where she is. She has a good relationship with all the staff and enjoys their company. The general atmosphere in Oakdale always welcoming and friendly and relatives are always made to feel at home. The food always looks very appetising and everywhere appears very clean.
From our experience, we would have no hesitation in recommending Oakdale. The care mum receives and knowing she is in such good hands and safe gives us great peace of mind.
My wife is now a full-time resident of Oakdale and the settling in period has been hard for my wife and I, mainly because of my wife's challenging behaviour, but management and staff have gone above and beyond the call of duty and I cannot thank them enough.
Excellent home, staff extremely polite and happy to assist. Relative looks extremely relaxed within the home. Relative is well looked after.
The home helped arrange taxi transportation of the client from her home to Oakdale Care Home for a trial 3 week period. We were warmly welcomed on arrival and the client was quickly made to feel "at home." We enjoyed lunch with the client, joined by two of the staff before saying goodbye. It was a welcoming and friendly introduction.
I was most impressed by the genuinely warm and caring welcome we had when we first introduced our relative to Oakdale Residential Care. On the subsequent visit, we were delighted to see our relative looking happy and healthy. We were able to talk privatively to the Manager and to our relative, then a joint meeting which was friendly, compassionate and productive. The whole atmosphere was one of fun, enablement and care.
She has also stayed at Oakdale for Respite Care for two weeks, while we were on holiday, which was very appreciated as they know her and she is happy there, which let us enjoy our holiday without worrying about her.
The staff are so caring, the food is excellent. A perfect and safe home, lovely craft days to keep residents 'on the ball'. Visitors are made very welcome.
Couldn't wish for anything better.
Since being a resident mum has improved in her mobility, eating and seems extremely settled.
The manager has gone all out to make her feel settled and has given excellent support to us, her family, very efficient.
There is never a shortage of staff who are always willing to help and make us all feel comfortable.
We were allowed to personalise mum's room with pictures, photos and plants.
There's activity planned, old-time music and specialised books for the residents, with interactive rooms and quiet rooms.
All in all very, very delighted with Oakdale and the manager and staff go all out and over and above care of duty.
No one could have done more to make him feel comfortable and "at home". Unfortunately, his illness had become so severe that he died. I was so glad that he was in Oakdale for his final 3 days. I have no hesitation in saying that I have never seen another care home give such loving care, kindness and dedication to help both residents and their families.
Fondest wishes
Melanie and her family at Oakdale
The care staff are just so attentive, caring, compassionate and went out of their way to ensure my mother in law settled in.
Such a relief and comfort to know she is in good hands.
After 3 months of caring for my friend who lives in Upminster, he was diagnosed with stomach cancer, it was evident he needed care and I was so lucky that a room was available at Oakdale in Benfleet, where I live. What a lovely care home it is, bright, cheerful and nothing is too much trouble. The relief of knowing he will be well looked after is wonderful. I cannot thank them enough for all their dedicated care and attention to my friend. Plus I can visit anytime. I would definitely recommend Oakdale to anyone. Thank you.
A well run and very friendly home, I recently had the opportunity to arrange for another of my sisters to become a resident at Oakdale and of course I did not hesitate as I knew how she would be very happy there.
When I viewed the home for my sister, I found it clean and everyone was so friendly and kind. It was the home I was looking for. She seems to have settled in well and I have no doubt that she'll be happy there.
My mother has had shingles and has been very unwell. The care within the home has been excellent. The hospital doctor has praised the eye care. Nothing has been too much trouble.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 March 2020- Caring Good
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (1)
- Posted: Wednesday 19 Nov 2025On 31st October she attended the Awards Ceremony and Gala Night at The MK Dons Stadium in Milton Keynes. An honour to be a finalist but when they read out...
- Posted: Wednesday 19 Nov 2025On 31st October she attended the Awards Ceremony and Gala Night at The MK Dons Stadium in Milton Keynes. An honour to be a finalist but when they read out...
- Organiser: Oakdale Care HomeDate: 15 August 2026
Awards / Recognitions (5)
- Recipient: Oakdale Care HomeDate: Friday 31 Oct 2025
- Recipient: Oakdale Care HomeDate: Wednesday 30 Jun 2021
- Recipient: Oakdale Care HomeDate: Monday 15 Feb 2016
Meet the Team (3)
Melanie has been the Registered Home manager at Oakdale since 2007 and has worked in Social care since she was 16 years old. She is very passionate about Dementia and End of Life care. Melanie completed a Diploma in Dementia Care and is proud to say that she was part of the first-ever group called Cohort 1 in the movement of 'My Home Life' in which she participated for over 3 years, this is now countrywide.
Silvia started at Oakdale in 2005 as a Senior Carer, in 2009 she became Deputy Manager and then in 2021 advanced to Registered Home Manager along with Melanie. Silvia's passion for Care and those she cares for is second to none, and you will always find her supporting on the floor, alongside the carers, instead of the office, as this is where she prefers to be.
Tracy started as part time in the newly formed home administrator role at Oakdale in 2016, progressing to full time and then to a Senior position in 2022 where she also supports the Other Admins and our Head Office in the Abode care Homes group. Tracy won Support Person of the Year at the Annual awards ceremony in 2019.
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