Oakdale Care Home

We looked at numerous care homes before choosing, but Oakdale was the first and we knew instantly that Oakdale would be ideal for mum. It's very much home from home and one big family. The staff are amazing and truly caring. Nothing is too much trouble. They spend time with everyone, even if it's a little squeeze of a hand as they pass through. They make everyone feel special. They always make me and my family so welcome, including the dog, as the residents love him. The food looks lovely - I've even been invited to lunch. A varied programme of daily activities and groups coming in. Mum especially enjoyed the nursery children visits. It's lovely to see the oldies have a little sing-song and for families to be able to join in the special events. We know mum is truly cared for and in safe hands.

I was recommended Oakdale Care Home by a social worker. I have been pleased to find that the staff go the extra mile in the care of the residents and they have exceptionally looked after. I am really happy with all aspects of the home. We are private funding friends of our resident.

My Mum lived at Oakdale and was joined by her sister later on. My Mum died last year and my aunt died this month. In the time they were there they were cared for so well. They were both very happy living at Oakdale, they both loved all the staff and I truly believe the staff loved them back! I couldn't have asked for a better Care Home. We were so lucky that they ended their days there. It didn't stop there either, all visitors were made to feel so welcome. We all felt part of the family.

My dad stayed at Oakdale for 4 years. He was very poorly when he went in but was really happy there and so well looked after. I can't talk more highly of all the staff, especially the management.

I live in New Zealand and I have every confidence and peace of mind that Mum is not only receiving the best care, but seems very content and relaxed. I have visited in June and have been in Oakdale every day at various times. The staff are so welcoming, nothing is too much trouble. I love the way the staff continually interact with the residents if only a small touch when passing. I love the way you are made to feel like a part of a big family, but their focus remains with the residents. Healthy, nutritious, varied food. Stimulation. Lovely, I am booking my place.

I find the staff to be extremely caring, friendly and helpful. Whenever I have had any concerns, they have always taken them seriously and put my mind at rest. I know Mum is in good hands at Oakdale. I'm really impressed with the communication at Oakdale. They always let me know if they are concerned about Mum and keep me informed as to what is happening.

My Nan has been a resident at Oakdale for over a year now and I cannot find fault. It is always clean and staff are always ready and waiting to help. Staff are kind and friendly and always remember family members of residents. There is also excellent entertainment on hand.

Always a warm welcome and happy to help. The staff are always busy, making sure that all the residents are well cared for. The home is clean and comfortable and feels more like a home from home.

My Wife attends Oakdale Residential home 3 days per week at their day centre from 9.30 - 6.00. She originally attended another one, but after 18 months they suggested Oakdale because they thought that, due to my Wifes deterioration due to her severe Alzheimers they would be in a better position to cope. She has been there approximately 6 weeks and since then there has been a big improvement in her behaviour, which is because of the stimulation she receives from the staff as well as the very happy situation the staff create. I cannot thank the home enough for the massive improvement in my Wifes condition.

We were reticent about placing mum into a care home but since she moved into Oakdale, we have been delighted by the care she has received and the improvement we have seen in her overall wellbeing. Her appetite has improved and she has benefited from the regular attention she receives and the structured environment and activities provided for the residents.

Whenever we visit mum, any of the staff are able to tell us how mum has been and where she is. She has a good relationship with all the staff and enjoys their company. The general atmosphere in Oakdale always welcoming and friendly and relatives are always made to feel at home. The food always looks very appetising and everywhere appears very clean.

From our experience, we would have no hesitation in recommending Oakdale. The care mum receives and knowing she is in such good hands and safe gives us great peace of mind.

My wife is now a full-time resident of Oakdale and the settling in period has been hard for my wife and I, mainly because of my wife's challenging behaviour, but management and staff have gone above and beyond the call of duty and I cannot thank them enough.

Excellent home, staff extremely polite and happy to assist. Relative looks extremely relaxed within the home. Relative is well looked after.

The home helped arrange taxi transportation of the client from her home to Oakdale Care Home for a trial 3 week period. We were warmly welcomed on arrival and the client was quickly made to feel "at home." We enjoyed lunch with the client, joined by two of the staff before saying goodbye. It was a welcoming and friendly introduction.

I was most impressed by the genuinely warm and caring welcome we had when we first introduced our relative to Oakdale Residential Care. On the subsequent visit, we were delighted to see our relative looking happy and healthy. We were able to talk privatively to the Manager and to our relative, then a joint meeting which was friendly, compassionate and productive. The whole atmosphere was one of fun, enablement and care.

She has also stayed at Oakdale for Respite Care for two weeks, while we were on holiday, which was very appreciated as they know her and she is happy there, which let us enjoy our holiday without worrying about her.

Couldn't wish for anything better.

All in all very, very delighted with Oakdale and the manager and staff go all out and over and above care of duty.

No one could have done more to make him feel comfortable and "at home". Unfortunately, his illness had become so severe that he died. I was so glad that he was in Oakdale for his final 3 days. I have no hesitation in saying that I have never seen another care home give such loving care, kindness and dedication to help both residents and their families.

Such a relief and comfort to know she is in good hands.

After 3 months of caring for my friend who lives in Upminster, he was diagnosed with stomach cancer, it was evident he needed care and I was so lucky that a room was available at Oakdale in Benfleet, where I live. What a lovely care home it is, bright, cheerful and nothing is too much trouble. The relief of knowing he will be well looked after is wonderful. I cannot thank them enough for all their dedicated care and attention to my friend. Plus I can visit anytime. I would definitely recommend Oakdale to anyone. Thank you.