What types of Care is Oakdale Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oakdale Care Home have?

There are 23 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Oakdale Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oakdale Care Home to the centre of Benfleet?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Oakdale Care Home, 123 Kiln Road, Benfleet, Essex SS7 1TG

Review from K S (Daughter of Resident) published on 15 August 2025
Submitted via Website • Report

Overall Experience

Our Dad is currently staying at your facility. He initially came for a two-week respite, which we extended for an additional two weeks, and we are now confident that this will become a permanent arrangement.

From his very first day, we have been incredibly impressed by how friendly and welcoming

all the carers have been. Dad was made to feel like a part of the family, which is especially significant as he is normally quite reserved. Despite our visiting times being varied due to our work schedules, every time we visit, he seems happy and we love seeing him interact with other residents.

This was a difficult decision for us as a family, but we can honestly say that we have definitely made the right choice.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you for your lovely words, we are so happy that you decided to join our Oakdale family.

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Review from Debra B (Daughter of Resident) published on 13 August 2025
Submitted via Website • Report

Overall Experience

From the moment I did my first visit , it felt right. The staff were especially friendly and great to see how kind they were to the residents. I talked to some residents and family members and they spoke very highly of whats provided.
It was a heart rending decision to make but dad has settled in so

well and his quality of life has improved immensely
His room is lovely. He is well fed (being encouraged to have regular meals , drinks and snacks) which in return has improved his overall health as living at home we had virtually stopped eating.
I feel at ease knowing he is well looked after and he is safe.
Thank you to everyone associated with Oakdale care home.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so very much for your kind words and your support, we have an amazing team here at Oakdale and i will share your comments with them all.

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Review from Mandy M (Daughter of Resident) published on 18 July 2025
Submitted via Website • Report

Overall Experience

My mum is currently staying at Oakdale care home on respite. Her stay has been extended due to her general health and I cannot thank the staff enough for their care and kindness for our mum and their flexibility with our situation. Mums accommodation is spotlessly clean along with all communal areas.

There is always a welcoming and relaxed atmosphere with all the residents and visitors. As a visitor I am made to feel welcome any time and to watch the staff with the resident they have a genuine affection and kind, patient attitude to all. I feel totally comfortable and reassured with my mum staying at Oakdale and highly recommend this establishment. Meal times are a joy to see! The food served is tasty, wholesome and plentiful. Oakdale have daily activities for residents, a visiting hairdresser, chiropodist, and GP if required. A sincere thank you to ALL the staff at Oakdale, YOURE WONDERFUL

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so very very much for your kind words, will share with the team, we are a real family and im so glad you see and feel that. A big thank you for your recognition of us all.

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Review from Lisa M (Daughter of Resident) published on 12 May 2025
Submitted via Website • Report

Overall Experience

Mum attends on a weekly basis for day care, she has also stayed at the home for respite. There is such a homely feel around and the residents are very well cared for, they look clean and tidy. Always plenty of food and drink and the staff are so kind towards everyone including families who come to visit.

Well done to all the staff at Oakdale, you are all amazing!!!

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so much for your lovely words, we are all so lucky you chose us to support your mum and to join our family.

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Review from R B (Son of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience

Because I live a couple of hours away, I usually get to visit my mother around every two weeks Everytime I see her she always seems happy and content. I usually comment that she appears younger-looking every time I see her. The other occupants always appear to look well looked after also. The staff

are always friendly and helpful.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you for your kind words, it means a lot to our Oakdale family.

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Review from Glen B (Son of Resident) published on 14 February 2025
Submitted via Website • Report

Overall Experience

My Mum has been a resident at Oakdale for the past 5.5 years. When she was taken to the home she was in very poor health but within the first 6 months she was transformed to her old self. This was entirely due to the care, attention and love given to her by the staff at Oakdale. Sadly she passed away

recently but the staff made her very comfortable and made it possible to stay in the home until the end.
I visited several care homes before choosing Oakdale, the deciding factors for me were the fabulous staff, the overall condition of the home and the wonderful grounds around the home. My mum really did think it was her own place and the other residents were her friends and family.
I would like to say a big thank you to all the staff at Oakdale.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so very much for your comments, Mum was a huge part of our Oakdale family and you all will be sadly missed. I will share this with the team and wish you and your family well.

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Review from Phil H (Son of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience

My father suffers with Dementia and had taken to wandering out of his house at night and this was a concern which we had to act upon. Finding somewhere safe for a loved on to stay is a daunting task and very stressful.
We visited Oakdale Care Home with a view to placing my Dad there as part of going

round and looking at care homes near to where we live. Unlike others we had visited where you get a brief tour and ask a few Questions, the manager sat with myself and my wife for an hour telling us of all the benefits and answered all of our questions. We met several staff members during this time and also spoke to other residents and their family members. All of whom spoke very highly of this home.
This is an amazing home and there is very much a feel of family for both residents and their family members.. The kindness and compassion we received was like nothing I had experienced or expected. This is an outstanding home and we feel very lucky to have found such a lovely place for my dad to stay.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so very much for your kind words, this will be shared with the team. We are very proud of the family that we have built here at Oakdale and its so inspiring to hear your wonderful feedback.

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Review from K H (Daughter of Resident) published on 13 November 2024
Submitted via Website • Report

Overall Experience

Mum has dementia and after a week's stay in hospital because of her mobility, we had to decide to move her into a care home. Our first choice of home didn't work well for Mum but when we moved her to Oakdale it was clear to us that all the staff were friendly and caring and cared for the residents as

people not numbers. The home has a homely atmosphere and I think the fish tank is a lovely extra for the residents to look at.
Nothing has been too much for the management or staff, they are always happy to answer any questions and keep us informed. I live 3 hours away and am now happy and settled knowing that my mum is being cared for in the best possible way with compassion and love. We know here dementia is getting worse but it will be easier to accept the changes this will bring to Mum knowing she is being cared for in the right place.
The meals always smell and look lovely and the rooms are nicely decorated with a homely feel.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so very much for your kind words, means such a lot to our team, as always we all strive to build a family here at oakdale which includes everyone that walks through our front door.

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Review from Frances W (Daughter-in-law of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience

My mother-in-law went into Oakdale at the beginning of September 2024. We had been recommended to this care home by a lot of people as the one for her to get the best care - she has dementia and they specialise in looking after residents with this condition. The care is absolutely exceptional, you can

tell the carers working there love their jobs. On Friday we went to a cheese and wine evening which also had a singer. It was lovely seeing the residents enjoying themselves and everyone seemed so happy. My mother-in-law said to all of us 'I love being here' which says it all. Would highly recommend this care home 100 per cent. It may not have all the 'bells and whistles' that some care homes have but you have to look past that, as it should be about the care and I give this one 10 out of 10 for it.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so very much from all the Oakdale Team for your lovely words, it really means a lot to us. We are so happy that you chose Oakdale and have become part of our Oakdale family.

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Review from Jacqueline R (Daughter of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience

My mum has been at Oakdale for two months now. This is the first time she has been in a care home. I was very very nervous about her going there; it was something I didn't want to happen, but there was no option. From the moment she went in, my fears were allayed. The manager took her in personally

and made her feel very special. I feel she is in a safe place and in safe hands. The carers I have met are, without exception, lovely, kind, gentle and professional, and my mum likes them all. The home feels cosy and warm. Mum's bedroom is always neat and tidy and smells really nice. She has made friends easily there. I no longer feel the sense of dread I had before. Whenever I visit, I am made to feel welcome, and there are always plenty of staff on hand, watching the residents and talking to them. I have been there during activity times also, and it is good to see the interaction between the staff and residents.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so much for your lovely words, we are so happy that you chose Oakdale and became part of our family.

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Review from D M (Daughter of Resident) published on 1 November 2024
Submitted via Website • Report

Overall Experience

Our mum has dementia and could no longer cope living alone. She became anxious and fearful, rarely went to bed and paced the floor most nights opening the front door regularly to check outside. She joined Oakdale in June, we were of course most concerned that she would not settle and may become even

more confused. It did take a little while for her to settle, however, the home manager assured us this was not uncommon. Now 4 months on she is happy and content. Sleeps all night & looks well & rested. The staff are kind, caring, friendly, patient and helpful. Nothing is too much trouble, more than happy to answer any queries we may have. The activities coordinator offers a varied range of interesting recreational pursuits. It's a busy, happy environment which is wonderful for residents who have maybe been alone for some time. There is also a quiet lounge. We viewed several homes but as soon as we saw Oakdale knew this was right for our mum.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so very much for your lovely kind words, we are so happy that you all chose to become part of our Oakdale family.

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Review from Nick E (Son of Resident) published on 29 October 2024
Submitted via Website • Report

Overall Experience

We are into the second year of Mum's residence at Oakdale and I am happy to say the standard of care is as great as it was last year. The introduction of a bespoke activity coordinator late last year has added to Mum's experience providing more stimulation and entertainment. The carers are a great bunch,

always smiling and happy, providing a homely atmosphere compared to the sterile/medical environment at some care homes. I would highly recommend Oakdale upon the unfortunate circumstance that a family member requires full-time care.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so much for your kind words and recognition, means a lot to our team who work so hard to achieve the highest standards.

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Review from Robert W (Son of Resident) published on 25 October 2024
Submitted via Website • Report

Overall Experience

My mum went into Oakdale for residential care four weeks ago. Was highly recommended to this care home from so many people as was the one to go to. The care from the staff is exceptional. It is not luxurious in its appearance but it is also about the care, and it deserves top marks for that. Most of

the carers there have been there for years, which says a lot, and you can see they love working there. The manageress is very hands-on and truly caring towards all the residents. I would highly recommend this care home.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so much for your kind words, they mean a lot to the team, we have built a true family here and we are really happy that you and your family are part of it.

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Review from Kate P (Daughter of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience

Mum has been a full time dementia resident at Oakdale for three months now and I can honestly say that I am so pleased we chose Oakdale. The carers, the activity coordinator, the support staff and the management are all so welcoming. Making the decision to place a loved one into a care home is really

difficult and settling them can be really tricky. I honestly feel that every effort has been made to help my mum settle in. Don't be fooled by the aesthetics of a home. It's the care that matters and the care at Oakdale is amazing.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Hi Kate, thank you so much for your kind words, it means so much. With your support, Mum has settled extremely well. We are so pleased you chose Oakdale for your lovely mum, and you have all joined our Oakdale family.

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Review from Tina C (Daughter of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience

I am very happy with the care my mother gets at Oakdale. The staff go out of their way to get to know each resident's likes, dislikes and needs and to make them feel like treasured members of the Oakdale family. The different activities, both group and one to one, are well thought out and have made

a huge difference to my mother's health and well-being. I would thoroughly recommend Oakdale to anyone looking for a well-run, caring and happy environment for their loved one.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so much for your kind words, you are a very valued, supportive family member who is always welcome at Oakdale.

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Review from Roy F (Son of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience

My mother has been a resident at Oakdale for two and a half years and I cannot speak highly enough of the kind and compassionate care that she receives. There is a lovely homely atmosphere whenever I visit Oakdale. There are also numerous activities arranged to stimulate and involve the residents. The

staff are very professional and well organised, I would highly recommend Oakdale.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you for your kind words; means so much to the team. Mel

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Review from John S (Son of Resident) published on 14 August 2024
Submitted via Website • Report

Overall Experience

When we first came to view Oakdale after visiting many, we knew it was the one straight away. The manager and staff are first class and you will not find better. And as for the entertainer, well she is a credit to the home, I haven't seen this much entertainment given to the residents, first class all

round. My father joined the home on the 12th of February 2024, and he's been on more outings with this home than he ever did at his previous home, so all in all this was the best move ever for my father and we are truly at ease with him being there. This home is 10 plus out of 10.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so very much for your kinds words, it means so much to our team, who work so hard to deliver the best care that we can.

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Review from Susan W (Daughter of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience

Sadly we had to make the difficult decision for my mum to go into long-term care in April, but from the first point of contact, our experience of the care at Oakdale has been first-class.
Every member of staff has been kind, compassionate and caring. My mum has settled in so well, is always smiling,

and my 93-year-old dad is always greeted by name and feels welcomed and included whenever he visits, often being invited to stay for his lunch. The activities coordinator uses many different methods to provide meaningful activities for Mum, which help to reduce any distress she feels from her memory loss. We are so pleased we chose Oakdale to look after Mum.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so much for your kind words, we are grateful to have you all as part of our Oakdale Family.

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Review from Brian B (Son of Resident) published on 10 June 2024
Submitted via Website • Report

Overall Experience

Our mum has been a resident at Oakdale since the middle of January. As soon as we came for the show around we knew we had found the ideal care home for her, it had a lovely homely feel to it.
The manager and her team helped her settle in very quickly, all her needs are taken care of to a very high

standard.
When we visit Mum she is always happy, relaxed and getting involved in all of the activities.
We would highly recommend Oakdale.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so much for your comments, we are so glad that mum has settled, she and you all are our extended family, the door is always open for you all.

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Review from Richard B (Son of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience

My father has been in Oakdale since December 24 2023. As a family, we are very pleased with the care he has received. We are always welcome when we visit. We know my father is well treated and looked after by all of the staff.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so much for your kind words, and thank you for your support.

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