What types of Care is Oakdale Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oakdale Care Home have?

There are 23 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Oakdale Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oakdale Care Home to the centre of Benfleet?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Oakdale Care Home, 123 Kiln Road, Benfleet, Essex SS7 1TG

Review from Carole H (Daughter of Resident) published on 29 October 2025 Submitted via Postal Card • Report

Overall Experience

I really recommend Oakdale Care Home. Staff and management are all approachable and caring to relatives as well as being very kind and caring to the residents. Staff have so much patience and genuinely care about the residents. Oakdale have given me peace of mind when leaving my mum there as I know

she will be happy and well looked after. Thank you.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so much Carole for your kind words, we work hard to ensure we are a real family, all who visit, live and work here.

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Review from Lesley K (Daughter of Resident) published on 21 October 2025 Submitted via Website • Report

Overall Experience

Oakdale was recommended to me for daycare by a work colleague whose mother is a resident.
I cannot fault the staff how they are with the residents and how accommodating the management are in people attending. Oakdale have been a god send to me as I work full time and was unable to leave my mum along

during the day. It was never too much trouble to ask at late notice. They always accommodated a space for mum.
Not only are all the staff lovely and kind to the residents they all seem happy amongst themselves and in their job which creates a really good feeling in the home.

I recommend Oakdale more than 100% and wholeheartedly thank them for being so amazing, kind and genuinely caring.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so very much Lesley for your kind words, we wish you and mum all the very best in the future our door is always open if you need us in the future Mel xx

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Review from John S (Son of Resident) published on 23 September 2025 Submitted via Website • Report

Overall Experience

In my opinion Oakdale has got to be the best care home around, everyone is so caring for the residents it's unbelievable. I have never seen any wrong doing in all the time I've been visiting, everyone is so kind and if and when the time comes, I would love to go there.
First class care home and first

class people.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so very much John for your kind words means a lot to myself and the team, you are such a huge support to us and a very valued member of our Oakdale family.

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Review from Garry E (Son of Resident) published on 19 September 2025 Submitted via Website • Report

Overall Experience

My Mum was sadly not at Oakdale for long as she passed away. However the staff at Oakdale were amazing looking after her to the very end. Their kindness and dedication cannot be equalled. We were always made to feel welcome and knew that as we went home Mum would be well looked after.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you for your kind words. It was a pleasure to care for your mum and have you all part of our Oakdale Family.

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Review from Maureen A (Friend of Resident) published on 19 September 2025 Submitted via Postal Card • Report

Overall Experience

I recently went to a garden fete at Oakdale, and it was great. So well organised, residents and visitors were really looked after. There was a delicious BBQ, all the drinks you wanted. Entertainment, raffles, lucky dip etc., was all good fun. The staff worked so hard - nothing too much trouble, they

were on hand to care for all residents - and visitors! Well organised, well done!

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you for your lovely words and thank you for choosing Oakdale.

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Review from K E (Respite Resident) published on 12 September 2025 Submitted via Postal Card • Report

Overall Experience

I stayed at Oakdale for 2 weeks for respite care after being very unwell since the beginning of the year. I was treated very well with help and kindness. Everyone works so hard to provide special care for all residents, whether short or long-term requirements. Thank you to everyone.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so much for your lovey kind words, the whole team enjoyed looking after you, you are more than welcome back any time

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Review from S W (Daughter of Resident) published on 9 September 2025 Submitted via Postal Card • Report

Overall Experience

My mum always looks happy and well cared for, and the staff are friendly, caring and well trained. Mum settled in really quickly, enjoys all the varied activities on offer, and she never asks to go home. The staff also know my dad and family well from our visits, and they include us in decision-making

and always make us feel part of the Oakdale family.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so very much for your kind words, we are so pleased that you feel mum is well cared for, your support is amazing as a family, we appreciate all you do as well to support us.

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Review from S V (Daughter of Resident) published on 9 September 2025 Submitted via Postal Card • Report

Overall Experience

Me and my family are very pleased with mum's care, staff are very helpful and friendly. Mum is very happy at Oakdale, mum loves the trips out plus being in the garden.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you for your kind words, we have loved this summer going out for our trips, linking in with the community can be so beneficial to us all

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Review from J K (Son of Resident) published on 2 September 2025 Submitted via Website • Report

Overall Experience

My mum is well looked after at Oakdale. It is such a relief to know that she is safe. The staff are caring fully competent.
They know how to deal with my mum when she is upset.
Would recommend Oakdale to anyone looking for a care home for an elderly person with dementia.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so very much for your kind words, means a lot to us all.

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Review from E R (Granddaughter of Resident) published on 28 August 2025 Submitted via Website • Report

Overall Experience

Every-time ive visited my grandma, the staff are so exceptionally polite. They gave her a blanket when we went outside and speak so kindly and the bbq event was so fun! Cant forget the residential kitty

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so very much for your kind words means a lot to us all

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Review from C M (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report

Overall Experience

Mum has been at Oakdale for just over a year. Initially didn't like it. However has now settled and often tells us that she likes living in Oakdale. This is a credit to staff who have made mum felt cared for and supported. Has a good rapport with staff and is involved in most activities available to

her. As a family we would recommend Oakdale.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so much for your kind words, means a lot to us all

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Review from K S (Daughter of Resident) published on 15 August 2025 Submitted via Website • Report

Overall Experience

Our Dad is currently staying at your facility. He initially came for a two-week respite, which we extended for an additional two weeks, and we are now confident that this will become a permanent arrangement.

From his very first day, we have been incredibly impressed by how friendly and welcoming

all the carers have been. Dad was made to feel like a part of the family, which is especially significant as he is normally quite reserved. Despite our visiting times being varied due to our work schedules, every time we visit, he seems happy and we love seeing him interact with other residents.

This was a difficult decision for us as a family, but we can honestly say that we have definitely made the right choice.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you for your lovely words, we are so happy that you decided to join our Oakdale family.

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Review from Debra B (Daughter of Resident) published on 13 August 2025 Submitted via Website • Report

Overall Experience

From the moment I did my first visit , it felt right. The staff were especially friendly and great to see how kind they were to the residents. I talked to some residents and family members and they spoke very highly of whats provided.
It was a heart rending decision to make but dad has settled in so

well and his quality of life has improved immensely
His room is lovely. He is well fed (being encouraged to have regular meals , drinks and snacks) which in return has improved his overall health as living at home we had virtually stopped eating.
I feel at ease knowing he is well looked after and he is safe.
Thank you to everyone associated with Oakdale care home.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so very much for your kind words and your support, we have an amazing team here at Oakdale and i will share your comments with them all.

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Review from Mandy M (Daughter of Resident) published on 18 July 2025 Submitted via Website • Report

Overall Experience

My mum is currently staying at Oakdale care home on respite. Her stay has been extended due to her general health and I cannot thank the staff enough for their care and kindness for our mum and their flexibility with our situation. Mums accommodation is spotlessly clean along with all communal areas.

There is always a welcoming and relaxed atmosphere with all the residents and visitors. As a visitor I am made to feel welcome any time and to watch the staff with the resident they have a genuine affection and kind, patient attitude to all. I feel totally comfortable and reassured with my mum staying at Oakdale and highly recommend this establishment. Meal times are a joy to see! The food served is tasty, wholesome and plentiful. Oakdale have daily activities for residents, a visiting hairdresser, chiropodist, and GP if required. A sincere thank you to ALL the staff at Oakdale, YOURE WONDERFUL

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so very very much for your kind words, will share with the team, we are a real family and im so glad you see and feel that. A big thank you for your recognition of us all.

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Review from Lisa M (Daughter of Resident) published on 12 May 2025 Submitted via Website • Report

Overall Experience

Mum attends on a weekly basis for day care, she has also stayed at the home for respite. There is such a homely feel around and the residents are very well cared for, they look clean and tidy. Always plenty of food and drink and the staff are so kind towards everyone including families who come to visit.

Well done to all the staff at Oakdale, you are all amazing!!!

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so much for your lovely words, we are all so lucky you chose us to support your mum and to join our family.

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Review from R B (Son of Resident) published on 20 February 2025 Submitted via Postal Card • Report

Overall Experience

Because I live a couple of hours away, I usually get to visit my mother around every two weeks Everytime I see her she always seems happy and content. I usually comment that she appears younger-looking every time I see her. The other occupants always appear to look well looked after also. The staff

are always friendly and helpful.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you for your kind words, it means a lot to our Oakdale family.

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Review from Glen B (Son of Resident) published on 14 February 2025 Submitted via Website • Report

Overall Experience

My Mum has been a resident at Oakdale for the past 5.5 years. When she was taken to the home she was in very poor health but within the first 6 months she was transformed to her old self. This was entirely due to the care, attention and love given to her by the staff at Oakdale. Sadly she passed away

recently but the staff made her very comfortable and made it possible to stay in the home until the end.
I visited several care homes before choosing Oakdale, the deciding factors for me were the fabulous staff, the overall condition of the home and the wonderful grounds around the home. My mum really did think it was her own place and the other residents were her friends and family.
I would like to say a big thank you to all the staff at Oakdale.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so very much for your comments, Mum was a huge part of our Oakdale family and you all will be sadly missed. I will share this with the team and wish you and your family well.

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Review from Phil H (Son of Resident) published on 27 January 2025 Submitted via Website • Report

Overall Experience

My father suffers with Dementia and had taken to wandering out of his house at night and this was a concern which we had to act upon. Finding somewhere safe for a loved on to stay is a daunting task and very stressful.
We visited Oakdale Care Home with a view to placing my Dad there as part of going

round and looking at care homes near to where we live. Unlike others we had visited where you get a brief tour and ask a few Questions, the manager sat with myself and my wife for an hour telling us of all the benefits and answered all of our questions. We met several staff members during this time and also spoke to other residents and their family members. All of whom spoke very highly of this home.
This is an amazing home and there is very much a feel of family for both residents and their family members.. The kindness and compassion we received was like nothing I had experienced or expected. This is an outstanding home and we feel very lucky to have found such a lovely place for my dad to stay.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so very much for your kind words, this will be shared with the team. We are very proud of the family that we have built here at Oakdale and its so inspiring to hear your wonderful feedback.

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Review from K H (Daughter of Resident) published on 13 November 2024 Submitted via Website • Report

Overall Experience

Mum has dementia and after a week's stay in hospital because of her mobility, we had to decide to move her into a care home. Our first choice of home didn't work well for Mum but when we moved her to Oakdale it was clear to us that all the staff were friendly and caring and cared for the residents as

people not numbers. The home has a homely atmosphere and I think the fish tank is a lovely extra for the residents to look at.
Nothing has been too much for the management or staff, they are always happy to answer any questions and keep us informed. I live 3 hours away and am now happy and settled knowing that my mum is being cared for in the best possible way with compassion and love. We know here dementia is getting worse but it will be easier to accept the changes this will bring to Mum knowing she is being cared for in the right place.
The meals always smell and look lovely and the rooms are nicely decorated with a homely feel.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so very much for your kind words, means such a lot to our team, as always we all strive to build a family here at oakdale which includes everyone that walks through our front door.

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Review from Frances W (Daughter-in-law of Resident) published on 11 November 2024 Submitted via Website • Report

Overall Experience

My mother-in-law went into Oakdale at the beginning of September 2024. We had been recommended to this care home by a lot of people as the one for her to get the best care - she has dementia and they specialise in looking after residents with this condition. The care is absolutely exceptional, you can

tell the carers working there love their jobs. On Friday we went to a cheese and wine evening which also had a singer. It was lovely seeing the residents enjoying themselves and everyone seemed so happy. My mother-in-law said to all of us 'I love being here' which says it all. Would highly recommend this care home 100 per cent. It may not have all the 'bells and whistles' that some care homes have but you have to look past that, as it should be about the care and I give this one 10 out of 10 for it.

Reply from Melanie Tucknott, Registered Manager at Oakdale Care Home

Thank you so very much from all the Oakdale Team for your lovely words, it really means a lot to us. We are so happy that you chose Oakdale and have become part of our Oakdale family.