





Oakdale is a delightful home in Benfleet, Essex providing care and support for up to 27 older people with or without dementia.
The home is conveniently located close to the local town with good public transport links.
The house is continuously refurbished to provide a friendly, warm and homely environment.
There are 2 spacious lounges (including a Bar) and a dining area for residents and their families to enjoy and a...
Care Provided by Oakdale Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: £1,200 - £1,500
- Self-Funded Residential Dementia Care: £1,200 - £1,500
- RESPITE Self-Funded Residential Care: £1,200 - £1,500
- RESPITE Self-Funded Residential Dementia Care: £1,200 - £1,500
Fees are determined on an assessment of individual level of need and the room available/required.
Contact Oakdale Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Abode Care Homes
- Private Owned
Person in charge
- Melanie Tucknott (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (10)
Visiting
- Visitors are always welcome at Oakdale. Due to protective mealtimes all the team ask is that you avoid visiting between 12pm to 1:30pm and 5pm to 6pm. You are always welcome to join your loved ones for a meal.
Parking
- Oakdale have 2 parking spaces to the front of the building and a small car park for 3 cars at the rear of the building. Alternatively there are no restrictions on the main road outside the home or on the road to the side. There is a car park at the council offices a few minutes walk away.
Oakdale Care Home Reviews (110)
Oakdale Care Home has a Review Score of 9.9 (9.856) out of 10, based on 39 reviews in the last 2 years.
Over all time Oakdale Care Home has 110 reviews.
My father has been in Oakdale since December 24 2023. As a family, we are very pleased with the care he has received. We are always welcome when we visit. We know my father is well treated and looked after by all of the staff.
Thank you so much for your kind words, and thank you for your support.
What a great care home. My wife has been in care at Oakdale since the beginning of the year and has been well looked after. The manager and her team are very caring and patient and make my wife feel at home. I go to see my wife every day and they make me welcome. If you are looking for care for a loved one I would certainly recommend Oakdale.
Thank you for your lovely words, we are lucky to have you both as part of our family.
Lovely home. Very caring staff. They went out of their way to make Mum feel welcome and settle in. Will not hesitate to use them again. They were also very welcoming to family. They provided plenty of activities which Mum really enjoyed.
My husband has been at Oakdale since June 2023 and is very happy there. The staff are caring and attentive to his health and other needs. They take the time to build relationships with residents and their families, and the whole atmosphere is friendly and welcoming. The food is good, and the home is very clean. They run activities for residents and encourage as many as possible to participate. I would not hesitate to recommend Oakdale to anyone looking to place a relative in a home.
Thank you so very much for your kind words; mean a lot to me and the team.
I posted a review last August praising the care my stepmother received during her first 6 months in Oakdale. Since then her condition has deteriorated and she is now in the later stages of dementia. She is no longer mobile and sleeps much of the time. The care and compassion with which she is treated is amazing. My stepmother is deaf, says very little and no longer recognises me. However, on my last visit in a lucid moment said quite clearly 'they're very good to me here'. It is such a comfort that she is not only looked after so well but is also happy. I cannot thank each member of staff enough.
We thought our mum was well looked after while she stayed there for two weeks.
Staff were friendly and welcoming to us too.
Would recommend it to anyone looking for help and support with their family or loved ones.
Thank you so very much for your kind words; mean a lot to us.
I realised very soon that I had made the right decision.
All of the staff are very kind and caring, including the office, kitchen, activity worker and handyman staff.
The manager is very approachable and answers any questions that are asked of her.
The cleanliness throughout the home is good and does not have a bad odour as you find in some homes.
My sister seems to be happy living in Oakdale.
Thank you so very much for your kind words; mean a lot to us.
My mum has been a resident for 7 plus years now and been looked after amazingly. She also seems happy, which makes me happy. The staff are very friendly and helpful and keep me informed of Mum's progress.
The staff are so kind and caring, and the manager is very helpful and friendly.
Perfect place to be.
The family yearly BBQ is always a pleasure to be part of.
The activities keep the clients entertained.
Food is always presented well with great choices.
Lots of families I have spoken to agree with me.
Visiting my mother-in-law is a pleasant experience. The staff are great, they show empathy, the care given is exemplary. Her room is clean with personal effects like photos nicely displayed. My mother-in-law clearly is happy in her situation.
My mother was in Oakdale for ten months. She was in a lovely room full of light and plenty of activities going on around. The atmosphere and homely feeling of Oakdale were just what she needed. She had caring and attentive staff, all with different personalities, which made her day-to-day life interesting. The level of care was excellent. Her room was always clean. Her clothes were always laundered well. She had special food requirements that were always met. She has recently passed away, and I can honestly say my husband and I feel very lucky we found Oakdale and that my mum finished her days in that very warm and safe environment with such caring and lovely people.
Hi Rita, thank you so much for your kind words; please pop in when you're passing - you will both be missed.
The staff and carers are all very friendly, and I always feel very welcome when I visit Mum.
I have every confidence that every effort is made to care for my mother, with her best interests the most important.
I cannot praise Oakdale Care home highly enough.
Oakdale is a very caring, warm and friendly care home.
Thank you for your kind words; we all really appreciate it.
Mum has been at Oakdale for two years and eight months, but due to covid and restrictions, it has not been possible to celebrate Christmas with her. Yesterday, as a family we were invited to the residents' Christmas party. A wonderful afternoon of entertainment, fun, Santa and a magnificent buffet spread. Apart from enjoying ourselves with Mum as a family, it was wonderful to meet other residents with their family and friends and to see the interaction and care given by staff to the residents, was brilliant. The gifts given by Santa (staff member) to all the residents were so well thought of and from the faces of the residents, they were greatly touched and appreciated. Many thanks to you all.
Thank you so much for your kind words. It was so lovely to have you all here with us. It is always a pleasure to see families being brought together, especially at Christmas time. It was magical for all of us this year as it has been so long.
I visited my mother-in-law with my daughter and was greeted warmly. All the staff members are very friendly. My mother-in-law was bought into us in her wheelchair and looked well cared for and happy. Overall Oakdale Care Home is an excellent care home. Thank you for everything you do.
Lovely care home. They really love my nan and look after her. Thank you, Oakdale Care Home, for looking after my nan; you are all lovely. My nan's bedroom is beautiful. The staff are always helpful and always come and talk to us and let us know how Nan is.
Hi, thank you so very much for your kind words; it means a lot to our team.
From the minute my Mum went into Oakdale, the manager and her staff were amazing. It was hard for us to decide whether a care home would be the right option for Mum for respite as she has vascular dementia. What was supposed to be three weeks turned into three months. We cannot thank the staff for looking after Mum so well. Would not hesitate in putting mum there permanently if needed.
Thank you so very much for your kind words; means a lot to the team.
Thank you Oakdale.
Staff are friendly and know the clients well. They are aware of clients individual interests.
They will do their best to accommodate these.
Communication is sometimes an issue but always gets sorted out, as do personal belongings.
Staff are willing to assist in helping relatives to gather appropriate information when needed.
I have also been allowed to eat with my husband, free of charge and have taken home cooked food and summer picnics.
Thank you Christine for your kind words you are a great support to all of us at Oakdale Care Home, looking forward to setting the garden group up this summer with you.
The excellent, kind, friendly, like a family, professional care that my husband received at Oakdale from 19th July 2021 - 21st September 2021 was gold stars. All staff were always there for us both. Nothing too much trouble to make it so good. Weight off my mind with care. Instant great feel when I first viewed, that stayed until the last breath by husband.
What an amazing home is Oakdale! My mum was a resident there for almost 11-years, and I've always been treated as much a part of the Oakdale family as Mum was. Their personalised care and love for each and every resident is remarkable, and any little concern is always looked into immediately. The whole ethos of the home is to be person-centred, and the staff are keen to work with families to provide as positive an experience as possible for the residents. The home is always clean and sweet-smelling, the residents in clean clothes every day and well-groomed, the staff always smiley and welcoming/encouraging - and the food: not only always beautifully presented on the plate but delicious too!
Like everyone else, I'm sure, I've always been made to feel that Mum was special to Oakdale. And recently, the manageress has gone over and above the call of duty to support me and another family member and to help secure funding for us. Thank you from the bottom of my heart!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 March 2020- Caring Good
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (1)
- Posted: Wednesday 19 Nov 2025On 31st October she attended the Awards Ceremony and Gala Night at The MK Dons Stadium in Milton Keynes. An honour to be a finalist but when they read out...
- Posted: Wednesday 19 Nov 2025On 31st October she attended the Awards Ceremony and Gala Night at The MK Dons Stadium in Milton Keynes. An honour to be a finalist but when they read out...
- Organiser: Oakdale Care HomeDate: 15 August 2026
Awards / Recognitions (5)
- Recipient: Oakdale Care HomeDate: Friday 31 Oct 2025
- Recipient: Oakdale Care HomeDate: Wednesday 30 Jun 2021
- Recipient: Oakdale Care HomeDate: Monday 15 Feb 2016
Meet the Team (3)
Melanie has been the Registered Home manager at Oakdale since 2007 and has worked in Social care since she was 16 years old. She is very passionate about Dementia and End of Life care. Melanie completed a Diploma in Dementia Care and is proud to say that she was part of the first-ever group called Cohort 1 in the movement of 'My Home Life' in which she participated for over 3 years, this is now countrywide.
Silvia started at Oakdale in 2005 as a Senior Carer, in 2009 she became Deputy Manager and then in 2021 advanced to Registered Home Manager along with Melanie. Silvia's passion for Care and those she cares for is second to none, and you will always find her supporting on the floor, alongside the carers, instead of the office, as this is where she prefers to be.
Tracy started as part time in the newly formed home administrator role at Oakdale in 2016, progressing to full time and then to a Senior position in 2022 where she also supports the Other Admins and our Head Office in the Abode care Homes group. Tracy won Support Person of the Year at the Annual awards ceremony in 2019.
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