Oaklands Care Home

Forest Glade, Dunton Hills, Laindon, Basildon SS16 6SX
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9.6 107 Reviews
  • Oaklands Care Home, Basildon
Set in a leafy, residential area in Laindon, just outside of Basildon, Oaklands Care Home is a well presented and modern setting which prides itself on delivering high quality and person-centred residential and residential dementia care.

Inside, the home boasts cosy living areas, en suite bedrooms and welcoming dining rooms which have all been carefully designed to offer a relaxing and comfortable space for residents to enjoy. The hairdressing salon and treatment room provide further opportunities for relaxation and the lovely garden space is the ideal spot for spending time with friends and family.

By getting to know each individual resident at Oaklands, the team work hard to ensure life at the home is engaging and enjoyable. From the varied activities programme to taking trips out and about, every day is filled with fun and laughter. And for residents who prefer the peace and quiet, alone time is fully respected too, with involvement in activities never forced.

Mealtimes are a key part of each day at Oaklands. The catering team prides itself on ensuring dining is an enjoyable experience for every resident, always taking into account personal preferences and requirements.

The team understand how important connection is. Visitors are always welcome to the home and they also create opportunities for residents to engage with the local community, ensuring they feel valued and included.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1205

These prices are only a guideline, please contact Oaklands Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Claudia Nitescu (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (55)

Oaklands Care Home Reviews (107)

Total of 107, showing 101-107
9.6

Oaklands Care Home has a Review Score of 9.6 (9.624) out of 10, based on 33 reviews in the last 2 years. Over all time Oaklands Care Home has 107 reviews.

Overall Experience

  • 62
  • 36
  • 4
  • 0
  • 5

Date Published

107
7
10
33
74

Review from D D (Daughter of Resident) published on 1 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Improved since new manager and deputy have been there since May 2017. My dad has been given the attention and management he needs. Staff are more aware of his needs (despite living there since January 2015). Dad is very happy and more settled too.

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Review from Brian L (Cousin of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The management and staff are all very helpful and friendly - excellent.


My cousin is very safe in Oaklands now rather than being in her council flat.

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Review from Tina W (Daughter of Resident) published on 26 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Satisfied with all aspects of care here.

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Review from Susan C (Daughter of Resident) published on 18 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Senior staff have recently been changed and the result of this is that great improvements have been made. There are regular relative meetings at which we can bring up any issues we have, care plans are now regularly updated and communication generally is better. The staff are very friendly and approachable,
treating residents patiently and respecting their dignity.

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Review from Sharon L (Daughter of Resident) published on 6 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the home welcoming and friendly. They look after mum very well. She has improved in many ways, health, weight, socialising. They have taken a great weight off of my mind.

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Review from Valerie H (Wife of Resident) published on 3 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has become a resident of this care home very recently (in this month) he is in his last stages of Alzheimers and was welcomed with great kindness and caring. He is kept warm and comfortable with plenty to eat. The staff have understood his illness and treat him in a way that keeps him calm
and happy. They are happy to welcome me at any time that I visit. I think that my husband and I both feel as though we are amongst friends and I can talk through any concerns that I have with ease. There is a willingness to include me when making sure that he is taken care of very well. His bedroom is lovely. In fact the whole of the care home is wonderful and I can find nothing bad to say.

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Review from Mike C (Son-in-law of Resident) published on 23 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were extremely helpful and caring on a day where my mother-in-law had to be taken by ambulance to hospital for a check up. An ambulance had to be arranged and my mother-in-law had to be dressed and prepared ready for this visit, thus eliminating stress and anxiety on this elderly resident.
I have found the above experience is very indicative of the way the care home is run on a daily basis, i.e very caring, considerate and efficient in all aspects.

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Current Review Score: 9.6 (9.624)

Overview of Review Score

The Review Score of 9.6 (9.624) out of 10 for Oaklands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.624 for Oaklands Care Home is calculated as follows: ( (279 Excellents x 5) + (79 Goods x 4) + (17 Satisfactorys x 3) + (1 Poors x 2) + (7 Very Poors x 1) ) ÷ 383 Ratings = 4.624

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oaklands Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (6)

Meet the Team (1)

Claudia

Claudia Nitescu

Job Title: Home Manager

Joined: 2025

As a Registered Nurse, Claudia has many years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality
of life for residents.
When asked what is her favourite thing about being a Home manager, she remarked,


"My favourite thing about being a Home Manager is having the opportunity to make a real difference- not just in the lives of the residents, but also in building and supporting a strong, motivated team. I love creating an environment where residents feels safe, respected and happy, and where staff feel valued and empowered to do their best work. seeing the positive impact of good leadership every day is incredibly rewarding for me."


If you would like to find out more about Oaklands, Claudia would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oaklands Care Home to verify any information. View our terms and conditions. Oaklands Care Home has an Enhanced Service - more info.