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Oaklands Care Home

Forest Glade, Dunton Hills, Laindon, Basildon, Essex SS16 6SX
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Oaklands Care Home, Basildon
Oaklands Care Home, Basildon
Oaklands Care Home, Basildon

Set in a leafy, residential area in Laindon, just outside of Basildon, Oaklands Care Home is a well presented and modern setting which prides itself on delivering high quality and person-centred residential and residential dementia care.

Inside, the home boasts cosy living areas, en suite bedrooms and welcoming dining rooms which have all been carefully designed to offer a relaxing and comfortable space for residents to enjoy. The hairdressing salon...  

Care Provided by Oaklands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,283From £1,411
Residential Dementia CareFrom £1,399From £1,539

Contact Oaklands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Claudia Nitescu(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (55)

Oaklands Care Home Reviews (110)

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9.3

Oaklands Care Home has a Review Score of 9.3 (9.335) out of 10, based on 13 reviews in the last 2 years. Over all time Oaklands Care Home has 110 reviews.

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Review from T T (Daughter of Resident) published on 7 June 2019 Submitted via Postal Card
Overall Experience

My mum 94 was only a resident for 6 weeks respite after a 4 week spell in a mental unit in hospital due to severe depression triggered by her progressing dementia. During her stay, the staff were doing the best they could as there were times when they seemed very short staffed. Mum did have to wait for staff to become available to change her, or move her to another room or get her pain relief however, they were all very pleasant and caring.

Reply from Claire Hurworth, Care Line Manager at Oaklands Care Home
Thank you for your kind comments regarding the staff. which I will share with the team. Your mother really came out of her shell upon coming to Oaklands and she was a pleasure to be around. I wish her well for the future living back in her own home.

At Oaklands, we pride ourselves in delivering...  

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Review from Elaine P (Daughter of Resident) published on 15 January 2019 Submitted via Postal Card
Overall Experience

Oaklands remains a care home that I enjoy visiting and that my mother is very happy in. This includes wonderful staff, great facilities and great activities. Only one obstacle to overcome, the laundry.

Reply from Clare Sheehan, Careline Advisor at Oaklands Care Home

Thank you for your kind comments. I will ensure that all our staff are made aware of them. You have also noted that there are issues with our laundry service and I can only apologise for this. To enable me to resolve this issue, could we make an appointment to discuss exactly what is missing? I...  

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Review from Lesley W (Daughter of Resident) published on 4 January 2019 Submitted via Postal Card
Overall Experience

This home has a welcoming and caring staff who are only too willing to help both the resident and their family. The home itself is clean, warm and has a friendly and homely atmosphere.

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Review from Paula A (Daughter-in-law of Resident) published on 4 January 2019 Submitted via Postal Card
Overall Experience

Management has done an amazing job in turning this home into a lovely place for our Dad to live. Carers are superb. Kitchen (chef) has really made meals both flavoursome and nutritious. The chef makes all the food from scratch. 100% satisfied, apart from the increase in fees form Feb 2019.

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Review from M M (Daughter of Resident) published on 4 January 2019 Submitted via Postal Card
Overall Experience

The home is a friendly caring place where every member of staff seems to know the residents.

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Review from Robert B (Son of Resident) published on 7 December 2018 Submitted via Postal Card
Overall Experience
Selecting a care home for the end of life care for my mother was an emotional experience. We found the care manager extremely welcoming and gave us a high level of confidence that the home would provide the emotional and personal care my mother needed.
This proved to be the case. All staff were efficient, courteous and understanding. Links to outside medical support worked well.
Family and friends were given the space and opportunity to spend precious time with my mother.

We could find no fault with Oaklands and would not hesitate to recommend them to any family.

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Review from Ruth S (Daughter of Resident) published on 20 November 2018 Submitted via Postal Card
Overall Experience

We as a family are very grateful to the manager and all the staff for the help and support we have been given at every time during our mother's admission. It is very reassuring to see our mother safe and happy and well cared for.

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Review from Jane S (Daughter of Resident) published on 20 November 2018 Submitted via Postal Card
Overall Experience

Really happy with the care and support given by the whole team, not only to my mum but to all the family.

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Review from Linda H (Sister of Resident) published on 31 October 2018 Submitted via Postal Card
Overall Experience

My sister has only been at Oaklands just over 2 weeks. She has settled in well. She is a solitary person and appreciates her privacy so I am very pleased her wishes are respected. She finds the majority of the staff helpful and considerate. The few problems she has had moving from a previous home have been dealt with efficiently and with kindness and consideration.

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Review from Julie A (Daughter of Resident) published on 17 October 2018 Submitted via Postal Card
Overall Experience

I have found this care home very friendly and caring with a few problems with my Mum at first. Was cared with compassion and understanding. I have found the staff very caring to my Mu and myself, so much so I feel like a friend now.

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Review from Amy B (Granddaughter of Resident) published on 20 September 2018 Submitted via Postal Card
Overall Experience

Very welcoming. The service is very good. The only improvement would be to have more staff available to be able to have two carers to assist with people that require two to assist.

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Review from Barbara B (Wife of Resident) published on 19 September 2018 Submitted via Postal Card
Overall Experience

Very clean rooms and communal areas. Wonderful food - well done chef. Caring staff, all work hard to please.

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Review from Anne T (Wife of Resident) published on 17 September 2018 Submitted via Postal Card
Overall Experience

My husband has only been in Oaklands for just over a week now. We, me and my family, have found everyone to be incredibly welcoming and helpful. The whole team have supported us through this hard transition and continue to ensure my husband's needs are met. The rooms are homely and my husband is safe and happy.

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Review from Carol W (Daughter of Resident) published on 6 September 2018 Submitted via Postal Card
Overall Experience

Have found the home to be very well run, very nice helpful staff and lovely rooms.

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Review from Les W (Brother of Resident) published on 6 September 2018 Submitted via Postal Card
Overall Experience

Very early days at the moment, as this review is only one month in from my sister coming into Oaklands. Previous to this she was in sheltered accommodation living on her own, sadly had no friends as such, very depressed, anxious and stressed out all the time. In under a month at Oaklands, there has been an amazing improvement with my sister. Controlled medication must have helped, but I feel all the staff have been excellent and have been a major factor with this improvement.

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Review from Haydn P (Son-in-law of Resident) published on 31 August 2018 Submitted via Postal Card
Overall Experience

Since moving to Oaklands Care Home there has been an improvement in my mother-in-law's demeanour. Having lived on her own within sheltered accommodation she was lonely due to the fact she is not mobile. Mixing with others in Oaklands has brought all her emotions back, as she talks to others, laughs and debates with others, she is so much more social. She enjoys the bingo and handling various animals that are brought in, she even touched a snake. She is also eating better and she is more mobile being encouraged by the staff. This is an improvement to her life.

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Review from Jamie C (Nephew of Resident) published on 23 August 2018 Submitted via Postal Card
Overall Experience
My aunt was placed at Oaklands Care Home in July. She had loved at her local authority residence with her late husband for 50 years. I was concerned that she would be extremely distressed but the staff have been wonderful. She is enjoying the food and entertainment and keeping well hydrated.

She is smiling and happy and it's a joy to visit her. Thank you for looking after her.

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Review from Di M (Daughter of Resident) published on 12 June 2018 Submitted via Postal Card
Overall Experience

During the two weeks we have been in UK, visiting from Australia, my sister and I have been very happy to find our father is being so well cared for. The new Manager has been approachable and very understanding and every member of staff have been helpful and friendly. We are feeling reassured that Dad is being looked after so well

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Review from Kerry M (Daughter of Resident) published on 12 June 2018 Submitted via Postal Card
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My sister and I have been visiting our Dad from Australia so our review only relates to our 2 weeks visit. We have found all the staff very professional, caring and extremely helpful. Our Dad is obviously well cared for and happy. The majority of his needs appear to be met and any concerns we have will be addressed in the meeting we are having with the Manager.

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Review from Keith W (Son of Resident) published on 1 May 2018 Submitted via Postal Card
Overall Experience

My mother was treated with care and respect, the staff have always been attentive and gentle. Her hair and fingernails were kept clean and she regularly had her nails painted. My mother was encouraged to join in the activities and loved singing to her favourite tunes. She loved the church services too. There is always plenty to eat and drink.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 May 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (16) & Events (0)

News
  • 18 Sep 2025

    A truly unforgettable milestone was celebrated at HC-One’s Oaklands Care Home in Laindon, Essex, as beloved resident and knitting queen, Irene Emily Martin, marked her 100th birthday in style. The...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 21 Nov 2024

    HC-One’s Oaklands Care Home in Laindon, Basildon, is celebrating having received a glowing report from the Care Quality Commission (CQC). The team at HC-One’s Oaklands Care Home were delighted to...

Upcoming Events

There are no upcoming events for Oaklands Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Oaklands Care Home.

Meet the Team (1)

Claudia Nitescu
Claudia NitescuJob Title:Home ManagerJoined: 2025
As a Registered Nurse, Claudia has many years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality
of life for residents.

When asked what is her favourite thing about being a Home manager, she remarked,

"My favourite thing about being a Home Manager is having the opportunity to make a real difference- not just in the lives of the residents, but also in building and supporting a strong, motivated team. I love creating an environment where residents feels safe, respected and happy, and where staff feel valued and empowered to do their best work. seeing the positive impact of good leadership every day is incredibly rewarding for me."

If you would like to find out more about Oaklands, Claudia would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oaklands Care Home to verify any information. View our terms and conditions. Oaklands Care Home has an Enhanced Service -more info.