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Inside, the home boasts cosy living areas, en suite bedrooms and welcoming dining rooms which have all been carefully designed to offer a relaxing and comfortable space for residents to enjoy. The hairdressing salon...
Set in a leafy, residential area in Laindon, just outside of Basildon, Oaklands Care Home is a well presented and modern setting which prides itself on delivering high quality and person-centred residential and residential dementia care.
Inside, the home boasts cosy living areas, en suite bedrooms and welcoming dining rooms which have all been carefully designed to offer a relaxing and comfortable space for residents to enjoy. The hairdressing salon and treatment room provide further opportunities for relaxation and the lovely garden space is the ideal spot for spending time with friends and family.
By getting to know each individual resident at Oaklands, the team work hard to ensure life at the home is engaging and enjoyable. From the varied activities programme to taking trips out and about, every day is filled with fun and laughter. And for residents who prefer the peace and quiet, alone time is fully respected too, with involvement in activities never forced.
Mealtimes are a key part of each day at Oaklands. The catering team prides itself on ensuring dining is an enjoyable experience for every resident, always taking into account personal preferences and requirements.
The team understand how important connection is. Visitors are always welcome to the home and they also create opportunities for residents to engage with the local community, ensuring they feel valued and included.
Care Provided by Oaklands Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Oaklands Care Home for full pricing details and T&Cs.
Contact Oaklands Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Claudia Nitescu (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2005
Room Information
- Single Rooms (55)
Oaklands Care Home Reviews (112)
Oaklands Care Home has a Review Score of 9.5 (9.484) out of 10, based on 15 reviews in the last 2 years.
Over all time Oaklands Care Home has 112 reviews.
Mum's been at Oaklands Care Home for three weeks, and she has received wonderful care. She is cared for to a very high standard, from receiving her medicine, washing, and her environment. After the horror stories you sometimes hear about nursing homes, our experience is very positive, and we would...
Mum's been at Oaklands Care Home for three weeks, and she has received wonderful care. She is cared for to a very high standard, from receiving her medicine, washing, and her environment. After the horror stories you sometimes hear about nursing homes, our experience is very positive, and we would happily recommend the facility to others.
Mum is very happy at Oaklands. She has been out on a couple of trips in the home's minibus, which she thoroughly enjoyed. The staff are very friendly and caring, and there is always a friendly, welcoming atmosphere when we visit.
Mum is very happy at Oaklands. She has been out on a couple of trips in the home's minibus, which she thoroughly enjoyed. The staff are very friendly and caring, and there is always a friendly, welcoming atmosphere when we visit.
The level of care from staff and management was excellent.
Would highly recommend this care home.
My mother was treated with care respect and kindness throughout her stay.
Thanks to everyone at Oaklands.
The level of care from staff and management was excellent.
Would highly recommend this care home.
My mother was treated with care respect and kindness throughout her stay.
Thanks to everyone at Oaklands.
Mum stayed here after a fall. They sorted out her dietary requirements. She has a mat so they can hear if she gets up (she keeps forgetting that she has broken her hip). The staff are always lovely and kind.
Mum stayed here after a fall. They sorted out her dietary requirements. She has a mat so they can hear if she gets up (she keeps forgetting that she has broken her hip). The staff are always lovely and kind.
Special mention to four members of staff in particular. Amazing staff, always time to chat. Plentiful food and very impressed with the care Dad has.
Special mention to four members of staff in particular. Amazing staff, always time to chat. Plentiful food and very impressed with the care Dad has.
Always welcoming to me as a volunteer. Extremely helpful and kind to residents, never getting flustered or upset. Very caring people.
Always welcoming to me as a volunteer. Extremely helpful and kind to residents, never getting flustered or upset. Very caring people.
My mother has been at this care home for six months now, and the care she has received has been first-rate. The home is very well run and efficient, and the staff are always very pleasant and welcoming on my visits. Mum says the food is excellent!
My mother has been at this care home for six months now, and the care she has received has been first-rate. The home is very well run and efficient, and the staff are always very pleasant and welcoming on my visits. Mum says the food is excellent!
A...
A big thank you!
My mother is very happy here, you have made her feel everyone is a family member. She cannot speak any higher of all the staff that take care of her needs.
My mother is very happy here, you have made her feel everyone is a family member. She cannot speak any higher of all the staff that take care of her needs.
A really welcoming staff group that clearly has a heart for the residents and a loyalty to each other and the home.
A really welcoming staff group that clearly has a heart for the residents and a loyalty to each other and the home.
The home really is a community. Staff, relatives and residents all feel like they are a family.
The home really is a community. Staff, relatives and residents all feel like they are a family.
My family and I are extremely happy with the care my mum is receiving at Oaklands Care Home. The staff are so loving and caring towards my mum, always stopping to talk to her and give her a cuddle. There is almost daily entertainment and always something going on. Mum is well cared for and looked...
My family and I are extremely happy with the care my mum is receiving at Oaklands Care Home. The staff are so loving and caring towards my mum, always stopping to talk to her and give her a cuddle. There is almost daily entertainment and always something going on. Mum is well cared for and looked after.
Oaklands Care Home has been a good choice for the family in respect of taking care of my father. The staff are friendly and caring. There are certain members of staff that go above and beyond, which is excellent.
Oaklands Care Home has been a good choice for the family in respect of taking care of my father. The staff are friendly and caring. There are certain members of staff that go above and beyond, which is excellent.
All the staff are lovely and welcoming. They provide a safe and comfortable environment and is an enjoyable experience for everyone.
All the staff are lovely and welcoming. They provide a safe and comfortable environment and is an enjoyable experience for everyone.
Nothing is too much trouble, everyone is treated as an individual and care given is adapted...
Nothing is too much trouble, everyone is treated as an individual and care given is adapted appropriately.
Today I feel this is important to remember, how you are with the staff is very important bearing in mind they too are under pressure in the roles they play.
Today I feel this is important to remember, how you are with the staff is very important bearing in mind they too are under pressure in the roles they play.
I find the care home to be very clean and the staff caring and friendly when I visit. My friend is very happy here. Her room is lovely and the food is very good.
I find the care home to be very clean and the staff caring and friendly when I visit. My friend is very happy here. Her room is lovely and the food is very good.
When we picked up my dad from care home he was so weak that he looked like he was from a concentration camp. He couldn't sit down anymore and couldn't even eat. We called an ambulance and they immediately took him to the hospital. The next day I received a call from the hospital that he was almost...
When we picked up my dad from care home he was so weak that he looked like he was from a concentration camp. He couldn't sit down anymore and couldn't even eat. We called an ambulance and they immediately took him to the hospital. The next day I received a call from the hospital that he was almost completely dehydrated and both kidneys were damaged, also throat, and stomach.
Thank you for taking the time to provide us with your feedback. This has helped us to identify how we can learn from the issues you’ve raised. I am sorry to learn that you experienced issues with the service we provide at Oaklands Care Home. At HC – One we strive to deliver kind care every day and...
Thank you for taking the time to provide us with your feedback. This has helped us to identify how we can learn from the issues you’ve raised. I am sorry to learn that you experienced issues with the service we provide at Oaklands Care Home. At HC – One we strive to deliver kind care every day and I would like to assure you that we will do everything we can to address the concerns you’ve raised. I am happy for us to meet and discuss this further. Could you contact me at the Home to arrange a suitable date and time.
The staff are very caring, and the management is also excellent.
I am so pleased my partner is in such a lovely home.
Kind and caring.
The staff are very caring, and the management is also excellent.
I am so pleased my partner is in such a lovely home.
Kind and caring.
My husband went into this home for respite on the 14th June 2023. He walked in himself, was able to shower himself, feed himself, and go to the toilet with guidance himself. He has Alzheimer's disease. On day five he took a fall, an ambulance was called and he was taken to the hospital as he had...
Upon Hospital admission, it was found he has a urine infection and a very full bowel which was causing the aggressive behaviour. The home was told about his bowel problem and how to handle it and medication was given to them on admission.
I truly believe something happened there with staff not taking enough care of his needs when they were fully aware of his needs on admission for this respite.
Thank you for taking the time to provide us with your feedback. I am sorry to learn that you experienced issues with the service we provide at Oaklands Care Home. At HC–One we strive to deliver kind care every day and I would like to assure you that we will do everything we can to address the...
Thank you for taking the time to provide us with your feedback. I am sorry to learn that you experienced issues with the service we provide at Oaklands Care Home. At HC–One we strive to deliver kind care every day and I would like to assure you that we will do everything we can to address the concerns you’ve raised. I am happy for us to meet and discuss this further. Could you contact me at the Home at your convenience to arrange a suitable date and time, we could also be contacted at HC-One, Southgate House, Archer Street, Darlington, DL3 6AH. Thank you again for your feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (0)
- 18 Sep 2025
A truly unforgettable milestone was celebrated at HC-One’s Oaklands Care Home in Laindon, Essex, as beloved resident and knitting queen, Irene Emily Martin, marked her 100th birthday in style. The...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 21 Nov 2024
HC-One’s Oaklands Care Home in Laindon, Basildon, is celebrating having received a glowing report from the Care Quality Commission (CQC). The team at HC-One’s Oaklands Care Home were delighted to...
There are no upcoming events for Oaklands Care Home.
Accreditations
There are no accreditations posted yet for Oaklands Care Home.
Meet the Team (1)

As a Registered Nurse, Claudia has many years’ experience in providing care and support for older people to enrich their lives. She is a...
As a Registered Nurse, Claudia has many years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and qualityof life for residents.
When asked what is her favourite thing about being a Home manager, she remarked,
"My favourite thing about being a Home Manager is having the opportunity to make a real difference- not just in the lives of the residents, but also in building and supporting a strong, motivated team. I love creating an environment where residents feels safe, respected and happy, and where staff feel valued and empowered to do their best work. seeing the positive impact of good leadership every day is incredibly rewarding for me."
If you would like to find out more about Oaklands, Claudia would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oaklands Care Home to verify any information. View our terms and conditions. Oaklands Care Home has an Enhanced Service -what an Enhanced Service includes.