Excelcare Okeley Care Home

Residents are very well looked after.

Very homely place. Staff are friendly and run a very good show.

My brother has been here 2 years and he was at death's door when he came in and he has made extraordinary strides since.

This is such a lovely home from home for residents. Everyone is so friendly and kind. All staff are fantastic with the residents and great with visitors. We got such a warm welcome.

Also, the food is so nice, we often join dad for Sunday Lunch and it's like home from home.

Thank you.

Great environment for my uncle and he loves the music there. I would recommend it to anyone thinking of a care home.

A shame there is a large turnover of staff as good people left. I certainly felt comfortable to sit and stay there visiting as long as I liked. Always a friendly atmosphere. They all deserve a pay rise.

The management and staff of Okeley have gone out of their way to request that the hospital transfer my father back to Okeley where he can spend his last days with his “family”. This latest gesture reinforces the wonderful support and caring that they have provided to both him and our family over the last two years. I would have no hesitation in recommending Okeley Care Centre to any family looking for excellent care for a parent or family member with a diagnosis of dementia.

My mother in law passed away on the evening of 7 December 2018 and the family were notified as soon as a crisis developed and we were looked after totally during the following hours at her bedside. We had all come to know the staff very well and this quality of care and understanding was no different from what we experienced during the whole 18 months of her stay at Okeley. No matter when we visited we never once saw anything that gave us any cause for concern and it was due to their perseverance with feeding and drinking that gave her a real quality of life for much longer than we expected. The way they all came in after she passed away and said their goodbyes showed us that it was not just a job for them. Never once did we smell the typical urine smell so common in other homes we have been in contact within the past 5 years.

My wife has been resident at Okeley for the past three years and during this time I have always found the staff caring and attentive to her needs. I can understand the difficulties they have in understanding many of the resident's needs, but they are always cheerful and thoughtful in their treatment. I would recommend this care home as one of the best.

I was worried about putting my lovely Dad into a care home but the care staff were excellent with my Dad encouraging him to eat his meals, washing him. The staff were always very friendly to us, his family, and we enjoyed going there to see him. But, he became very poorly and was taken to hospital. He didn't want to go but sadly passed away. We will never forget the lovely staff there.

Since my mother came to live at Okeley on the dementia unit the whole family have nothing but praise. My mother is extremely well cared for by staff who work to a very high standard. She has been settled and very happy there for the last 18 months. Thank you so much.

My mother went to Okeley from hospital in April 2017 and she was so poorly we did not think she would see her 88th birthday in May. Not only did she have a wonderful day with family and friends but she did so well because the care and carers have been amazing. The staff at Okeley are a credit to the care system.

I have very little experience of care homes but I would not have wished for a better place for my mother to spend her last days. The premises were very comfortable and the staff helpful, considerate, courteous and sympathetic. I can not rate it too highly, Okeley Care Centre.

Very pleasant experience, I can tell our relative is well cared for. Staff are very friendly. The room is very cosy.

The home was very nice. The staff are lovely and my uncle is well looked after. It's very secure with codes on all the doors and lifts and it's very clean. He's in much better health now that he is here.

Mum spent 6 years in the care of Okeley Chelmsford. The best possible care and compassion was shown to mum and was very reassuring to us as a family. The building itself is ideal for people with Alzheimers/Dementia who like to wonder.

The activities provided to the clients were also suitable to their needs. The cleanliness was excellent. If we raised concerns it was taken onboard but this was a rare occasion.

My husband was very happy with his stay and we have booked again for a few months time.

In all the 3 1/2 years that you have cared for my wife, I have never had any anxieties - you have always demonstrated deep love in all circumstances. The food was always good and presentation always considerate, with no undue pressure. Bed linen was constantly clean - as were the toilet facilities and personal care. I know that my wife made many friends, often due to her knitting