The New Deanery

My father entered The New Deanery for a further 6 weeks post hospital assessment. He was very poorly after discharge. All the staff from "the top down" did their utmost to help dad in every possible way, always going beyond "the extra mile". He was always well cared for and the same staff were very sad when dad finally had to go back into hospital due to an escalation of what was a failed discharge. One lovely staff member even shed tears after the ambulance got dear dad on board to go to hospital again. Thank you one and all. We view you all as friends.

Mine was an unplanned stay following the surprise fitting of a pacemaker a few days earlier.

My room is ideal as it looks directly out onto the garden. I anticipated that the attention would be excellent but I didn't expect the offer by your marvellous adventure team that included a local pub visit!

The marks shown in the boxes are most justified but I was disappointed that even my knowledgeable friends were unable to give me mobile contact; I was thus unable to make necessary arrangements with anyone at home.

A less important matter is that the television programme choice is restricted, leading to me being an expert on the first thirty editions of Dad's Army - however worthwhile. Nothing though can reduce my overall impression of being made welcome by every member of staff. My thanks to you all.

My only complaint was that getting even a small amount of medical help e.g changing a dressing was difficult. It wasn't clear who could and would do this.

My father moved into The New Deanery in December 2017. He had just been discharged from hospital and was still very unwell and I thought his days were numbered. He was unable to walk without staff support or do anything for himself. 3 months on and he has made a massive improvement, he can walk with a frame, dress himself and mobilise around the home with confidence. This is all thanks to the wonderful care and support from the staff at The New Deanery. He has really settled in. Thank you all.

Since arriving at The New Deanery a couple of months ago my mother has regained her interest in life. She tells me that the staff cannot do enough for her whilst still encouraging her to further her independence and maintain her dignity. They have encouraged her to walk further and she takes part in all of the very varied activities on offer, the range includes mental, physical, social and creative interests. Even after the planned activities have taken place sometimes the staff will do quizzes and sing songs with the residents. The food is good, hygiene is good and the grounds are lovely with good accessibility. There are also quiet lounges for those times when the residents want some peace for reading, doing puzzles etc. This is a very friendly Home with a welcoming atmosphere.

It's fantastic to be here and all staff are excellent.

Our mother of 99 has had excellent care for the last five months and brought her back to good health. We cannot thank all the carers and staff enough.

My husband has spent two separate weeks of respite care at The New Deanery this year. He is severely disabled after a massive stroke and is unable to communicate orally consequently needs a lot of care and support. He was warmly welcomed each time he visited The New Deanery. Detailed information on his care requirements was provided and followed by the care staff, although he cannot talk he can remember some of the old songs and the staff would sing a long with him he was very happy there.

My mother was treated so well by the staff. The caring of my mother by the girls there was over and beyond our expectations. Fantastic!

We will be back.

The staff are very kind and attentive to all, to both residents and family. They go out of their way to make life good for all. There are lots of activities for the residents. Food is good. Lovely surroundings. I would recommend this home.

My father has been a resident at The New Deanery for two years now and I cannot praise staff enough. If there is ever the slightest issue it is dealt with immediately. The building and grounds are maintained to an excellent standard, the staff are kind and caring. There is an excellent entertainment plan for the coming months, relatives are welcomed and involved and I am so, so glad this is my father's home.

My experience of living here it's a happy, contented life. Lovely food, plenty of it. All staff are nice. No complaints whatsoever. Well looked after.

They are truly remarkable and no praise is too high for them.

The staff have been great. Nothing is too much trouble - helpful always. The grounds are delightful. Not far from my home so good to visit.

A really professional and well-run home but also very friendly. From the manager down to the staff/carers, nothing too much trouble. Really run like one big happy family. Cannot say anything bad about the care or service provided.

Staff always attentive. Management helped in anyway they could.

My mother had a lovely time here, she really enjoyed it and she will be returning for some days. She came here for respite after a fall and an operation. The care she has received has been exemplary, she will really miss it.

Would recommend.

The atmosphere around the home is pleasant, friendly and relaxing.