The New Deanery combines professional care with support for an active and interesting lifestyle. With high staffing levels, it aims to see residents making the most out of every day in comfort and safety.
The New Deanery teams are trained to deliver care and services which promote independence, empowerment and dignity. Their core values of kindness, comfort and respect form part of all team training, induction and supervision, and The New Deanery's leadership was rated Outstanding by CQC in August 2016 under the 'well-led' category.
The large gated site with accessible gardens and a variety of flexible day space is ideal for adults with a physical disability as well as for those with mild dementia. The team is always available to help people make the most of the grounds.
In addition to personal care, catering, laundry and housekeeping, private fees are all inclusive of hairdressing, newspapers, excursions in the mini-bus, on-site entertainment, crafts and past times, chiropody, and bistro services.
The head chef is always happy to discuss individual preferences and routines. Room service is always available for those who prefer not to use the dinning room for some or all of their meals.
The highly trained care team is able to provide as little or as much support with personal care as needed by each individual, with all care plans being monitored and overseen by the registered manager.
Group: Sonnet Care Homes (Essex) Ltd
Person in charge: Jane Sadowski (Manager)
Local Authority / Social Services: Essex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 93 Service Users
Registered Care Categories*: Old Age • Physical Disability
Admission Information: Ages 60+.
Single Rooms: 93
Shared Rooms: 0
Rooms with ensuite WC: 93
Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Directions:
The New Deanery Care Home is located on Deanery Hill in a prominent position close to the centre of Bocking Village.
Visiting:
Family and friends always receive a warm welcome and there are no restrictions on visiting times.
Parking:
There is ample on site parking.
Latest Care Quality Commission* Report on The New Deanery: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.2 (maximum of 10) for The New Deanery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 26 Reviews over all time. This Average Rating is also the rating value for The New Deanery in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.723 for The New Deanery is calculated as follows: ( (229 Excellents x 5) + (78 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 311 Ratings = 4.723
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.484 Points relating to the number of positive Reviews for The New Deanery is based on 9 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 18.6 positive Reviews (93 registered maximum number of service users ÷ 5). 9 Reviews ÷ 18.6 Target = 0.484
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The New Deanery has a Review Score of 9.2 (9.207) from 26 Reviews
Review submitted from a Postal Card by Shelagh S (Daughter of Resident) on Monday 9 April 2018. Relates to March 2018.
My father moved into The New Deanery in December 2017. He had just been discharged from hospital and was still very unwell and I thought his days were numbered. He was unable to walk without staff support or do anything for himself. 3 months on and he has made a massive improvement, he can walk with a frame, dress himself and mobilise around the home with confidence. This is all thanks to the wonderful care and support from the staff at The New Deanery. He has really settled in. Thank you all.
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Website Submission by Rosalyn G (Daughter of Resident) on Saturday 6 January 2018. Relates to January 2018.
Since arriving at The New Deanery a couple of months ago my mother has regained her interest in life. She tells me that the staff cannot do enough for her whilst still encouraging her to further her independence and maintain her dignity. They have encouraged her to walk further and she takes part in all of the very varied activities on offer, the range includes mental, physical, social and creative interests. Even after the planned activities have taken place sometimes the staff will do quizzes and sing songs with the residents. The food is good, hygiene is good and the grounds are lovely with good accessibility. There are also quiet lounges for those times when the residents want some peace for reading, doing puzzles etc. This is a very friendly Home with a welcoming atmosphere.
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Postal Card by Stephen C (Resident) on Wednesday 1 November 2017. Relates to October 2017.
It's fantastic to be here and all staff are excellent.
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Postal Card by Carol C (Daughter of Resident) on Monday 30 October 2017. Relates to October 2017.
Our mother of 99 has had excellent care for the last five months and brought her back to good health. We cannot thank all the carers and staff enough.
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Postal Card by Sheila S (Wife of Resident) on Friday 8 September 2017. Relates to August 2017.
My husband has spent two separate weeks of respite care at The New Deanery this year. He is severely disabled after a massive stroke and is unable to communicate orally consequently needs a lot of care and support. He was warmly welcomed each time he visited The New Deanery. Detailed information on his care requirements was provided and followed by the care staff, although he cannot talk he can remember some of the old songs and the staff would sing a long with him he was very happy there.
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Postal Card by T A (Son of Resident) on Thursday 17 August 2017. Relates to August 2017.
My mother was treated so well by the staff. The caring of my mother by the girls there was over and beyond our expectations. Fantastic!
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Postal Card by Sue G (Daughter of Resident) on Monday 14 August 2017. Relates to August 2017.
My mother enjoyed a week's respite to allow me to take a holiday. We were made very welcome and mum was very to stay. All meals were excellent and all staff and carers treated mum with respect and friendliness.
On a persona; view, it was great to be able to book a place for mum in advance of my holiday.
We will be back.
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Postal Card by Allyson B (Resident) on Tuesday 20 June 2017. Relates to May 2017.
The staff are very kind and attentive to all, to both residents and family. They go out of their way to make life good for all. There are lots of activities for the residents. Food is good. Lovely surroundings. I would recommend this home.
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Postal Card by Gill D (Daughter of Resident) on Wednesday 7 June 2017. Relates to May 2017.
My father has been a resident at The New Deanery for two years now and I cannot praise staff enough. If there is ever the slightest issue it is dealt with immediately. The building and grounds are maintained to an excellent standard, the staff are kind and caring. There is an excellent entertainment plan for the coming months, relatives are welcomed and involved and I am so, so glad this is my father's home.
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Postal Card by Carol C (Daughter of Resident) on Friday 19 May 2017. Relates to May 2017.
The management and staff at The New Deanery could not be more helpful. Nothing is too much trouble and they have treated my mum with nothing but care, kindness and compassion.
Nothing is ever a problem for them and the day to day running of The Deanery is exceptional.
We were always welcomed and my mum is very happy there.
People talk about going the extra mile but this care home does that every single day.
They are truly remarkable and no praise is too high for them.
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Postal Card by M B (Resident) on Friday 19 May 2017. Relates to April 2017.
My experience of living here it's a happy, contented life. Lovely food, plenty of it. All staff are nice. No complaints whatsoever. Well looked after.
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Postal Card by Lesley K (Resident) on Friday 12 May 2017. Relates to April 2017.
The staff have been great. Nothing is too much trouble - helpful always. The grounds are delightful. Not far from my home so good to visit.
How likely would you be to recommend The New Deanery? Likely
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Review submitted from a Postal Card by Chris B (Son of Resident) on Wednesday 26 April 2017. Relates to April 2017.
A really professional and well-run home but also very friendly. From the manager down to the staff/carers, nothing too much trouble. Really run like one big happy family. Cannot say anything bad about the care or service provided.
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Postal Card by John U (Resident) on Wednesday 12 April 2017. Relates to April 2017.
Very welcoming. Help when it was needed.
Staff always attentive. Management helped in anyway they could.
How likely would you be to recommend The New Deanery? Likely
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Review submitted from a Postal Card by Jackie W (Daughter of Resident) on Wednesday 30 November 2016. Relates to September 2016.
My mother had a lovely time here, she really enjoyed it and she will be returning for some days. She came here for respite after a fall and an operation. The care she has received has been exemplary, she will really miss it.
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Postal Card by B L (Resident) on Wednesday 12 October 2016. Relates to October 2016.
Would recommend.
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Postal Card by Miranda W (Visitor) on Tuesday 4 October 2016. Relates to August 2016.
I have visited The New Deanery a few times over the past few months and have been so impressed with all I have seen. The staff, the wonderful events put on for the residents and their families, the grounds etc. are beautiful, even the chickens and things to see and do. It really is a special place. I wish I'd been able to place my parents in such a lovely setting before their deaths.
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Website Submission by Dennis A (Son of Resident) on Tuesday 5 July 2016. Relates to June 2016.
My mother has been a long term resident and has enjoyed her time at the home, she has always been treated with the utmost care and respect, all the staff have been
kind and affectionate with her, in genuinely understanding her needs.
I have nether had to make a complaint and have always felt re-assured by getting to know the staff that my mother has been cared for in the best place.
The atmosphere around the home is pleasant, friendly and relaxing.
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Website Submission by ANN S (Sister of Resident) on Thursday 9 June 2016. Relates to June 2016.
I had concern regarding the care home due to newspaper articles. I am absolutely amazed at the care, patience and time dedicated by the staff. They are very kind, considerate and caring at all times. I listen to how they respond to other clients and have found the treatment to all patients to be outstanding. All of the staff from cleaning, kitchen, care and nursing is outstanding. I would absolutely recommend this care home, as it says in the name CARE and that is exactly what it is.
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Postal Card by Sarah B (Granddaughter of Resident) on Friday 27 May 2016. Relates to May 2016.
We are made to feel welcome when we visit, and enjoy looking at photo's and listening to Nan and the activities she takes part in. Staff always answer my questions and always seem happy to help.
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Postal Card by Maryann C (Daughter of Resident) on Tuesday 17 May 2016. Relates to January 2016.
Staff are professional, helpful and caring to patients and relatives. Rooms are clean and modern. Food is good and patients can eat so much as they want.
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Postal Card by Irene C (Resident) on Friday 6 May 2016. Relates to April 2016.
I once stayed in the old Deanery but had to come home earlier because they never kept any promises they made in my care plan. I loved The Deanery and the grounds so we did our homework and after talking to the manager and staff I decided to give it another try.
This time it was so much better they couldn't do enough for me, and the staff treated everyone with respect and kindness, nothing was too much for them. I had my bedroom door open during the day watching the residents being well looked after and trying to give confidence to some that needed a bit more help. Also I noticed when people used the buzzer staff came very quickly. I will recommend The New Deanery to people who need to go into a home, and I will always use them to stay with in the future.
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Postal Card by Jocelyn H (Niece of Resident) on Monday 25 April 2016. Relates to April 2016.
We visited my aunty today to conduct her regular care plan review, this by agreement takes place every three months. As a family we are very impressed with how well she is being cared for here. My aunt has a number of medical conditions which are being well managed here, and proper care and food are ensuring that she has the most reasonable quality of life that can be expected in her circumstances. Again, as a family we are happy for my aunt to stay here, where the staff know and care for her well. She herself has expressed the view that she's in full agreement with this.
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Postal Card by Martin B (Son of Resident) on Thursday 31 March 2016. Relates to March 2016.
Since my mother came to The New Deanery she has been very happy, not only with the actual home but the care and kindness of the staff. From a family point of view- all the family have been so pleased with the kindness shown by the staff. Thank you.
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Postal Card by I A (Resident) on Monday 15 February 2016. Relates to February 2016.
The staff and residents are so friendly and a lovely atmosphere. The trip on the coach has been good with every care for wheelchair users, a nice treat. My only mention is when possible to get risen chairs at least in the rooms. Food very tasty and a choice. A safety bar in my shower would be helpful.
How likely would you be to recommend The New Deanery? Extremely Likely
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Review submitted from a Website Submission by Suzanne B (Daughter of Resident) on Saturday 8 August 2015. Relates to May 2015.
The care given to my Mother over the past 18 months has improved greatly under the new management. I do not live in the UK, but I know she is well looked after and have every confidence in the staff, whom I have met during the visits I make to my Mother. Although in the first months of Mum being at the Deanery, food was a big issue, but thanks to great kitchen staff things have improved greatly and they are always happy to make special things for any of the residents when ever possible.
How likely would you be to recommend The New Deanery? Extremely Likely
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November 2016
Recipient: Sonnet Care Homes (Essex) Ltd
Date: Tuesday 29 Nov 2016
Recipient: Sonnet Care Homes (Essex) Ltd
Date: Friday 25 Nov 2016
March 2016
Recipient: The New Deanery
Date: Thursday 10 Mar 2016
November 2015
Recipient: The New Deanery
Date: Wednesday 25 Nov 2015
There are currently no Care Home Idol entrants who have performed at The New Deanery