The New Deanery

Deanery Hill, Bocking, Braintree CM7 5SR
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9.8 116 Reviews
  • The New Deanery, Braintree
The New Deanery is a 93-bedroom care home set in glorious six-acre grounds, situated in Braintree. The home provides a safe and secure “home from home” environment.

With an award-winning Chef and Activities team, residents can enjoy exceptional dining experiences and engaging activities carefully planned to keep them engaged.

The care home also features a BBQ pit, perfect for warm outdoor gatherings, an onsite Minibus for convenient local community outings, and a Joy Birds Dementia Friendly Club that encourages inclusivity.

With activities available every day, an onsite Café/Bistro and a dedicated Hairdresser, residents' needs are catered to. Residents and family members can relax in an array of spaces, such as the quiet lounges, and a banquet hall is available to cater to special occasions. The New Deanery Care Home is also home to 8 charming and friendly peacocks.

Experience comfort, happiness and cherished memories at The New Deanery Care Home.
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Care Provided by The New Deanery

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 93 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1500
  • Self-Funded Residential Dementia Care: £1500 – £1500
  • RESPITE Self-Funded Residential Care: £1700 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1700 – £1700

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact The New Deanery to confirm what's included and receive a personalised quote based on your needs.

Contact The New Deanery to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The New Deanery to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rachel Marlow (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024

Room Information

  • Single Rooms (89)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (89)

Visiting

  • Family and friends always receive a warm welcome.

Parking

  • There is ample on-site parking.

The New Deanery Reviews (116)

9.8

The New Deanery has a Review Score of 9.8 (9.820) out of 10, based on 39 reviews in the last 2 years.
Over all time The New Deanery has 116 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The New Deanery
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Total of 116, showing 1-20
Review from Angie G (Daughter of Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was admitted to The New Deanery after a bad fall which left him virtually imobile. He was just short of his 100th birthday and up until this time looked after himself at home. I cannot believe how well he has been looked after from senior management right through all the staff to the housekeepers
with no exception and the home is spotlessly clean everywhere we are now 7 weeks down the line father has agreed to become a resident thankfully. He has said it would be a job to kind fault and that 'he feels safe here'.
Reply from Rachel Marlow, Home Manager at The New DeaneryThank you for taking the time to share this, it's really lovely to hear.

We understand what a significant change this must have been for your father, especially after being so independent, so it's wonderful to know he has settled in well and now feels safe and comfortable with us. Hearing that from him directly means a great deal.

Your kind comments about the whole team are truly appreciated and will be shared across the home. Thank you again for your thoughtful feedback.

Best wishes,
Rachel
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Review from P W (Grandson of Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited for my grandads 100th birthday party. Room, facilities, food and carers were excellent. My grandad had a great time and was the next best thing to having it at home. I feel happy my grandad is safe and well looked after.
Reply from Rachel Marlow, Home Manager at The New DeaneryThank you for sharing this. We're so pleased your grandad had a wonderful 100th birthday and that the day felt just right for him. It's lovely to hear that everything came together to make the day such a special occasion, and that you felt reassured about the care he's receiving.

Thank you again for your kind words, they'll mean a lot to our whole team.

Best wishes,
Rachel
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Review from E P (Friend of Resident) published on 28 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
In my experience the staff at The New Deanery have been lovely - compassionate, caring and dedicated to providing high quality care. The grounds are lovely with modern facilities. There's always a positive staff attitude when I've visited, which I think reflects to residents and friends/family members.
Reply from Rachel Marlow, Home Manager at The New DeaneryThank you for sharing your experience of The New Deanery. It's really lovely to hear how positively the team have come across during your visits.

We're so pleased that the care, compassion and dedication of the staff have stood out, along with the atmosphere in the home. That sense of positivity is something we truly value, as it makes such a difference to our wonderful residents and their families.

Thank you again for your kind words, they mean a great deal to us all.

Best wishes,
Rachel
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Review from David W (Nephew of Resident) published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have been to the home three times. The first time I went to my uncles room, the other times I saw him in the lounge. The last time was a private party. I have been impressed by the cleanliness of the home and friendly staff.
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Review from Jess D (Granddaughter of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The New Deanery is such a beautiful home. Very welcoming and very clean. Lovely atmosphere to spend time with loved ones. A massive plus was been able to bring our dog. The grounds are stunning and the peacocks were just beautiful.
Reply from Rachel Marlow, Home Manager at The New DeaneryThank you for your lovely feedback about The New Deanery. We're so pleased to hear that you found the home welcoming and enjoyed the warm atmosphere when spending time with your loved one.
It's great to know the little things stood out too, from being able to bring your dog along to enjoying the beautiful grounds and the peacocks. Those moments can make visits feel even more special.
Thank you for taking the time to share your experience.
Best wishes,
Rachel
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Review from jenny b (Daughter of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident in the New Deanery for nearly 2 years until she died from dementia in February 2026. I can't praise the home and its staff highly enough for the way they looked after my mum. They became my mums second family and cared for he so well, going above and beyond. I could tell that
she was loved by many of them . As relatives you also become part of their family and they look after you as much as the resident. This was particularly evident when my mother was end of life when they gave me great support and comfort. My family and I were also very touched that some of mums carers attended her funeral.
The home was always spotlessly clean and smelled fresh whenever I visited, all of the staff were very friendly and always said hello and had time for a chat. The food was great too. Mums room was lovely light and airy and spacious , looking over the gardens, which are lovely to walk around.
New Deanery gave me the peace of mind that mum was cared for when I was not there
Reply from Rachel Marlow, Home Manager at The New DeaneryThank you for sharing such a heartfelt review. We are so sorry for your loss.
It means a great deal to hear that your mum was cared for with such kindness and dedication during her time at The New Deanery. Knowing that the team became like a second family to her, and that she was so clearly loved by those caring for her, is incredibly touching.
We're also very moved to hear that you and your family felt supported, especially during such a difficult time. Being there for our wonderful residents and their loved ones is something our entire team care deeply about.
Your kind words about the home, the staff and the environment mean so much to everyone here. Thank you for placing your trust in us to care for your mum.
Wishing you all the best,
Rachel
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Review from Cecil W (Son of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very impressed with the wonderful caring staff at this home. Everyone we met was cheerful and very caring .
Rooms are clean and functional with everything needed for a comfortable stay. Food is well served and a good choice is available and looks appetising.
Reply from Rachel Marlow, Home Manager at The New DeaneryThank you for sharing your feedback about The New Deanery. It's lovely to hear how impressed you were with the team and the warm, caring way they support both our residents and visitors.
Your kind comments mean a great deal to us all. Thank you again for taking the time to leave your review.
Best wishes,
Rachel
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Review from P W (Grandson of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My first visit to the New Deanery was a very positive experience and it was really good to see the facilities and grounds first hand, and spend some time there. The place is spotless and welcoming - with the staff team all keen to help.
Reply from Rachel Marlow, Home Manager at The New DeaneryThank you for taking the time to share your first impressions of The New Deanery. We're so pleased to hear that your visit was such a positive experience.
It's lovely to know that the home felt welcoming and that you were able to spend some time seeing the facilities and grounds for yourself. Your kind comments about the cleanliness of the home and the helpfulness of the team mean a great deal to all of us here.
Thank you again for your feedback, and we look forward to welcoming you back again soon.
Best wishes,
Rachel
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Review from Marilyn P (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My late mother died in December at The New Deanery right up to the end of her life she had excellant care and compassion. She was treated with respect and kindness. We as a family had confidence in her care and we felt that her carers were like part of her family. She enjoyed her food and had loving
help as she was unable to feed herself. All in all I want to say a big thanks you to all staff and management.
Reply from Rachel Marlow, Home Manager at The New DeaneryThank you for taking the time to write this. We're so very sorry for your loss.
It's means so much to hear that your mother was cared for with such compassion and respect throughout her time at The New Deanery, especially in her final days. Knowing that you felt confident in her care and that the team came to feel like part of her extended family truly means a great deal to us.
Thank you again for your kind words and for placing your trust in us during such an important time.
Best wishes,
Rachel
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Review from Louise S (Daughter-in-law of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my in -laws have settled in very well. All staff, friendly and approachable. Nothing is too much trouble. Super home from home cooked meals, all their needs are catered for. Trips out available of which my in- laws enjoyed a recent trip to the pub. Mother in -law has enjoyed being pampered with
weekly visits to the hair salon within the home. Options for other agencies to come into The New Deanery eg chiropodist are available too.
All in all The New Deanery has a lovely welcoming atmosphere.
Reply from Rachael Marlow, Home Manager at The New DeaneryThank you for sharing your experience of our home. Best wishes, Rachael
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Review from G B (Wife of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was in the new deanery for one week respite whilst I was in hospital. The staff were very friendly and cheerful and couldn't do enough to help. My husband enjoyed his stay and talked about football nonstop which is his real love (after me)!! It was like a holiday for him, the food was very
good (delicious). He will be back in the future as he loves going there. I was very happy to leave him there as I knew he would be cared for.
Gill & Mark
Reply from Rachael Marlow, Home Manager at The New DeaneryThank you for taking the time to share your feedback, it means a great deal to all of us. Rachael
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Review from Ann S (Daughter-in-law of Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everybody helpful and happy and seem to be caring for mum very well.
Reply from Rachel Marlow, Home Manager at The New DeaneryThank you for sharing your views, it is out pleasure to care for your mum.
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Review from J S (Son of Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with the care and staff, they are very friendly and helpful.
Reply from Rachel Marlow, Home Manager at The New DeaneryThank you for leaving us a review! Best wishes, Rachel
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Review from S T (Granddaughter of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a recent fall my grandmother needed some respite care to help her rebuild her confidence. The staff have been so helpful and supportive with my grandmother and the family. My grandfather especially loved the fact he could go and have lunch with her and the family could join whenever they liked.
Reply from Rachel Marlow, Home Manager at The New DeaneryThank you for leaving us a review. Your feedback means a lot to us and I am pleased that we could help with your grandmothers' recuperation. Best wishes, Rachel
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Review from Charles T (Son-in-law of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother-in-law came to you after a stay in hospital after a fall. She has received excellent care while in your home. Would not hesitate to recommend the home to anybody.
Reply from Rachel Marlow, Home Manager at The New DeaneryThank you for taking the time to share your experience of our home and for your recommendation! Best wishes, Rachel
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Review from Sandra T (Daughter of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to you after a short stay in hospital following a fall. The care was so lovely. All the staff were friendly and caring always smiling. Mum was only with you for respite care, but she was made to feel special to the team looking after her.
Reply from Rachel Marlow, Home Manager at The New DeaneryThank you very much for leaving us a review, we're pleased we could support your Mums' recovery. Best wishes, Rachel
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Review from L W (Daughter of Resident) published on 31 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went into The Deanery as a resident due to an emergency situation when she became ill. The staff were absolutely fantastic, friendly, welcoming & reassuring towards her & us as a family.
Through - out mums time as a resident she received excellent first class care. Staff were extremely kind,
patient, friendly & professional.
All her physical & mental health needs were met. Mum had a restricted diet which the catering staff facilitated ensuring her nutritional needs were met. Managerial staff were available to discuss issues & provide us with support throughout her stay.
Mum being at the Deanery was an excellent experience which I highly recommend.
Reply from Rachel Marlow, Home Manager at The New DeaneryThank you for sharing your experience and your recommendation of our home. I couldn’t ask for better feedback.
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Review from A G (Sister of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Respite and subsequent end of life care for my brother over a 6-7 week period; Lovely, kind and human staff throughout the team from cleaning and catering through to management and all care levels. Cheerful when we needed our spirits lifting and quiet and respectful when end of life care was put in
place.
Aimed to cater for individual food requirements, very supportive and welcoming to family member on round the clock presence~couldn't have received a more compassionate experience.
Very helpful in mitigating shortfalls in communication and service from a previous care provider on several occasions, which would have had significant impact on the end of life situation without the management staff's timely interventions. For that we are very grateful as a family, that we could ensure the end of life experience that he deserved and received at the New Deanery.
Reply from Rachel Marlow, Home Manager at The New DeaneryThe New Deanery are honoured to have supported your brother and your family during such a difficult time. Thank you for these lovely words. Best Wishes.
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Review from Diana S (Daughter of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with the care my mother is getting here. I am also impressed with the manager who runs an amazing team of carers. The carers are all amazing.
Reply from Rachel Marlow, Home Manager at The New DeaneryThank you for your kind words! Best regards
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Review from Ronald L (Friend of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very welcoming the atmosphere was calm and friendly.
The whole place is run efficiently and the residence looked after very well.
Parking was easy. You are under no pressure to leave .The gardens are well maintained and a pleasant sanctuary to enjoy.
Reply from Rachel Marlow, Home Manager at The New DeaneryThank you for taking the time to leave us a review and for such positive feedback. Warm regards
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Current Review Score: 9.8 (9.820)

Overview of Review Score

The Review Score of 9.8 (9.820) out of 10 for The New Deanery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.820 for The New Deanery is calculated as follows: ( (371 Excellents x 5) + (75 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 449 Ratings = 4.82
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The New Deanery is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 93 registered maximum number of service users is 18.6, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

Meet the Team (1)

Rachel

Rachel Marlow

Job Title: Home Manager Joined: 1999

Rachel has worked at The New Deanery for over 25 years, starting as a Care Assistant and progressing her career with various promotions as Senior Carer, Team Leader, Deputy and eventually Home Manager.


Rachels' dedication and commitment to The New Deanery is very special indeed, and her passion for her residents and staff can be seen in everything she does. Having constant leadership has led others at the New Deanery to follow in her footsteps and progress their careers at the home which in turn ensures our residents have a stable and consistent team to care for them.


When asked why she chose a career in care, she said, 'I just wanted to make a difference in the lives of the elderly.' We can certainly say she has done that and more in her quarter-century of caring for those living and working at The New Deanery.


Outside of work, Rachel is an avid cricket fan and enjoys travelling with her family and friends (but not her two furry friends, her cats Oscar and Smudge!).

Frequently Asked Questions about The New Deanery

What types of Care is The New Deanery registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The New Deanery have?

There are 89 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The New Deanery?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The New Deanery to the centre of Braintree?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The New Deanery to verify any information. View our terms and conditions. The New Deanery has an Enhanced Service - more info.