The New Deanery

My late mother died in December at The New Deanery right up to the end of her life she had excellant care and compassion. She was treated with respect and kindness. We as a family had confidence in her care and we felt that her carers were like part of her family. She enjoyed her food and had loving help as she was unable to feed herself. All in all I want to say a big thanks you to all staff and management.

All in all The New Deanery has a lovely welcoming atmosphere.

Gill & Mark

Everybody helpful and happy and seem to be caring for mum very well.

Very happy with the care and staff, they are very friendly and helpful.

After a recent fall my grandmother needed some respite care to help her rebuild her confidence. The staff have been so helpful and supportive with my grandmother and the family. My grandfather especially loved the fact he could go and have lunch with her and the family could join whenever they liked.

Mother-in-law came to you after a stay in hospital after a fall. She has received excellent care while in your home. Would not hesitate to recommend the home to anybody.

Mum came to you after a short stay in hospital following a fall. The care was so lovely. All the staff were friendly and caring always smiling. Mum was only with you for respite care, but she was made to feel special to the team looking after her.

Mum being at the Deanery was an excellent experience which I highly recommend.

Very helpful in mitigating shortfalls in communication and service from a previous care provider on several occasions, which would have had significant impact on the end of life situation without the management staff's timely interventions. For that we are very grateful as a family, that we could ensure the end of life experience that he deserved and received at the New Deanery.

I am very impressed with the care my mother is getting here. I am also impressed with the manager who runs an amazing team of carers. The carers are all amazing.

Parking was easy. You are under no pressure to leave .The gardens are well maintained and a pleasant sanctuary to enjoy.

Mum was gently encouraged to partake in some of the daily activity sessions, and this is where we find her most mornings, when we visit. She no longer says she is 'bored' or 'fed up'! I feel she is safe and well looked after.

My sister and I was invited into the New Deanery to celebrate mother's day with our mum. It was a lovely afternoon with beautiful home made cakes and coffee taken in the front reception room, which has been decorated. The New Deanery staff are so kind and compassionate.

Since my involvement from November 24th to date, I was more than pleased with the kind and attentive help and guidance given to me by all your staff. Having been introduced to several of staff and a comprehensive tour I was more than pleased that we had decided on The New Deanery for my relative's onward care. It was a relief to have greetings given by all staff on visiting and to be called by Christian name.

My Mum moved into The New Deanery approximately 10 weeks ago, this has changed her life as living at home she was very lonely. She now has so much to do all the time, she attends activities every day, there is always something going on, and she has made friends and enjoys time with them. The staff are all very professional and very caring. The family is kept informed about health and well-being. Mum receives excellent care. The food is lovely. The home is clean and tidy. Mum's room is lovely and she is very happy.

One member of staff in particular always brings a smile to all of our faces when visiting.

I was visiting my friend last month, who is a resident at The New Deanery Care Home. This is my third visit so far and I must say how incredible the staff are, the homes manager is an extremely lovely person who will do anything she possibly can to accommodate your needs. The senior carers are also all very kind and hard-working. This home is an incredible place to spend time and my dearest friend is overjoyed with the service she receives. The New Deanery is surrounded by impeccably stunning grounds that are kept well maintained by a very friendly and polite young man. I will be recommending the home to any family or friends that are looking for exceptional service.

Since my grandad moved here, he has said how much he enjoys living here. Always great care given. The food is lovely. All the staff are wonderful, nothing is too much trouble. Activities has a great variety. He very much enjoys his garden view room.

My lovely mum has recently moved into The New Deanery. On the first day when we arrived, mum had such a warm welcome. We absolutely love it that mum is just up the road from us now. My daughter and I love to come and visit mum. The environment is beautiful, the gardens are stunning with established trees and beautiful peacocks. The staff are all so nice, so kind and helpful. When we arrived to see mum she looked so cared for, she'd had her hair cut and blow dried. We are so happy with everything.