The New Deanery

Deanery Hill, Bocking, Braintree CM7 5SR
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9.8 101 Reviews
  • The New Deanery, Braintree
The New Deanery is a 93-bedroom care home set in glorious six-acre grounds, situated in Braintree. The home provides a safe and secure “home from home” environment.

With an award-winning Chef and Activities team, residents can enjoy exceptional dining experiences and engaging activities carefully planned to keep them engaged.

The care home also features a BBQ pit, perfect for warm outdoor gatherings, an onsite Minibus for convenient local community outings, and a Joy Birds Dementia Friendly Club that encourages inclusivity.

With activities available every day, an onsite Café/Bistro and a dedicated Hairdresser, residents' needs are catered to. Residents and family members can relax in an array of spaces, such as the quiet lounges, and a banquet hall is available to cater to special occasions. The New Deanery Care Home is also home to 8 charming and friendly peacocks.

Experience comfort, happiness and cherished memories at The New Deanery Care Home.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 93 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1500
  • Self-Funded Residential Dementia Care: £1300 – £1500
  • RESPITE Self-Funded Residential Care: £1500 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1700

Fees are subject to an assessment of individual needs.

These prices are only a guideline, please contact The New Deanery to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Rachel Marlow (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024

Room Information

  • Single Rooms (89)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (89)

Visiting

  • Family and friends always receive a warm welcome.

Parking

  • There is ample on-site parking.

The New Deanery Reviews (101)

Total of 101, showing 61-80
9.8

The New Deanery has a Review Score of 9.8 (9.783) out of 10, based on 31 reviews in the last 2 years. Over all time The New Deanery has 101 reviews.

Overall Experience

  • 85
  • 14
  • 1
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Date Published

101
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70

Review from J A (Daughter of Resident) published on 14 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for accommodating my mum for a short stay. She had a fantastic time. She hadn't spent so much time with her brother since they were children. The kindness and thoughtfulness of the staff are amazing. The food was delicious and as a visitor, I also felt cared for. I can't say enough
good things about this place and already planning the next respite. Thank you.

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Review from M V (Daughter of Resident) published on 11 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with The New Deanery was fantastic. They do so much for the residents and everyone knows everybody by name which is very special. We had friends that came to see mum and they were also very impressed by the cleanliness and the general impression you get as you walk in. I would highly recommend
The New Deanery to anyone thinking of a care home.

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Review from Sue V (Respite Resident) published on 12 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was here in respite for three weeks following several periods in hospital. The care was excellent. All staff, regardless of their role, were kind, caring, efficient and helpful. The room my mum was in was well equipped and comfortable. The food was very good and plentiful and because of that
mum now has her appetite back after a long period of 'not being bothered' to eat. I am a lot younger than nearly all of the residents there but will need help after orthopaedic surgery next year, and although I am not local, I will almost certainly be asking for a fortnight's respite care there myself.

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Review from Wendy M (Daughter-in-law of Resident) published on 11 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The New Deanery has been a godsend to us. My mother-in-law was a resident for 15 months and was treated with the utmost respect. She was not the easiest of people and was fiercely independent and was respected for that in the case of her care. Everyone from the manager (who has the patience of a saint)
front of house staff always cheerful and ready to help. Deputy manager, senior carers and carers, kitchen staff, bistro and coffee lounge workers and cleaners always passed with a smile and a hello. I would definitely recommend this care home to anyone who has a relative needing caring with kindness.

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Review from R T (Son of Resident) published on 7 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely welcoming - mother stayed for nearly 3 weeks respite care. Very happy and would definitely use The New Deanery again. Thank you.

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Review from J W (Nephew of Resident) published on 29 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would have no hesitation in recommending The New Deanery to any family wanting the best for their loved ones. You have all excelled and made my aunts life much fuller as a consequence. I am very grateful for all you have done. Thank you.

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Review from J M (Son-in-law of Resident) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful home. Such a happy welcoming place.

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Review from E M (Daughter of Resident) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful home. My mum could not be happier. Cannot believe how lucky we are to have found such an amazing place for her. It has brought back her smile, laughter and zest for life. Thank you.

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Review from R U (Friend of Resident) published on 19 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was, on arrival by care, greatly impressed by the building itself and the surrounding grounds.
I had not visited before. What I saw of the inside of The New Deanery I was more than greatly impressed. It was, neat, clean, quiet homely and felt comfortable from a visitors view.
The staff that I came
into contact with, came across as friendly, helpful and caring.

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Review from A B (Sister of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I checked several care homes before deciding that the New Deanery was best suited for my sister's care.
The standards are high and my sister's care is exemplary and all her needs are met.
The social life is extremely good and there is always something to do.

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Review from Jeanette S (Daughter of Resident) published on 1 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not fault the care, courtesy or effort to achieve complete satisfaction for my mum. Everybody seemed to be on the same page and the care was excellent. Brilliant.

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Review from Stuart W (Son of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Took father to The New Deanery for respite care rest and the staff and management were amazing. Helped the process, made me feel very welcome. They were supportive throughout the process and I would be happy to continue to use them when the time arrives.

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Review from Amanda N (Daughter of Resident) published on 1 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On my first visit to review The New Deanery I knew it was going to be a great place for dad.
It has a warm, friendly atmosphere with a variety of spaces to sit and enjoy a cuppa or join one of the many activities throughout the week.
Dad has gradually got more and more involved and it's great to
see him joining in and enjoying himself. Even if he doesn't always remember, it's about enjoying it "in the moment."

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Review from C C (Daughter of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father entered The New Deanery for a further 6 weeks post hospital assessment. He was very poorly after discharge. All the staff from "the top down" did their utmost to help dad in every possible way, always going beyond "the extra mile". He was always well cared for and the same staff were very
sad when dad finally had to go back into hospital due to an escalation of what was a failed discharge. One lovely staff member even shed tears after the ambulance got dear dad on board to go to hospital again. Thank you one and all. We view you all as friends.

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Review from A C (Resident) published on 20 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mine was an unplanned stay following the surprise fitting of a pacemaker a few days earlier.


My room is ideal as it looks directly out onto the garden. I anticipated that the attention would be excellent but I didn't expect the offer by your marvellous adventure team that included a local pub visit!


The

marks shown in the boxes are most justified but I was disappointed that even my knowledgeable friends were unable to give me mobile contact; I was thus unable to make necessary arrangements with anyone at home.


A less important matter is that the television programme choice is restricted, leading to me being an expert on the first thirty editions of Dad's Army - however worthwhile. Nothing though can reduce my overall impression of being made welcome by every member of staff. My thanks to you all.

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Review from Glenda B (Respite Resident) published on 28 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was a resident here arranged by social services while awaiting adaptations to my home after a long stay in hospital.
The New Deanery is clean, cheerful and welcoming. The staff, in general, are friendly, kind and helpful. The home seems to be run efficiently. My room although small was clean and
bright.
My only complaint was that getting even a small amount of medical help e.g changing a dressing was difficult. It wasn't clear who could and would do this.

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Review from Shelagh S (Daughter of Resident) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into The New Deanery in December 2017. He had just been discharged from hospital and was still very unwell and I thought his days were numbered. He was unable to walk without staff support or do anything for himself. 3 months on and he has made a massive improvement, he can walk with
a frame, dress himself and mobilise around the home with confidence. This is all thanks to the wonderful care and support from the staff at The New Deanery. He has really settled in. Thank you all.

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Review from Rosalyn G (Daughter of Resident) published on 8 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving at The New Deanery a couple of months ago my mother has regained her interest in life. She tells me that the staff cannot do enough for her whilst still encouraging her to further her independence and maintain her dignity. They have encouraged her to walk further and she takes part
in all of the very varied activities on offer, the range includes mental, physical, social and creative interests. Even after the planned activities have taken place sometimes the staff will do quizzes and sing songs with the residents. The food is good, hygiene is good and the grounds are lovely with good accessibility. There are also quiet lounges for those times when the residents want some peace for reading, doing puzzles etc. This is a very friendly Home with a welcoming atmosphere.

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Review from Stephen C (Resident) published on 1 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's fantastic to be here and all staff are excellent.

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Review from Carol C (Daughter of Resident) published on 30 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother of 99 has had excellent care for the last five months and brought her back to good health. We cannot thank all the carers and staff enough.

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Current Review Score: 9.8 (9.783)

Overview of Review Score

The Review Score of 9.8 (9.783) out of 10 for The New Deanery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.783 for The New Deanery is calculated as follows: ( (288 Excellents x 5) + (57 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 355 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The New Deanery is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 93 registered maximum number of service users is 18.6, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (14)

Meet the Team (1)

Rachel

Rachel Marlow

Job Title: Home Manager

Joined: 1999

Rachel has worked at The New Deanery for over 25 years, starting as a Care Assistant and progressing her career with various promotions as Senior Carer, Team Leader, Deputy and eventually Home Manager.


Rachels' dedication and commitment to The New Deanery is very special indeed, and her passion for her residents and staff can be seen in everything she does. Having constant leadership has led others at the New Deanery to follow in her footsteps and progress their careers at the home which in turn ensures our residents have a stable and consistent team to care for them.


When asked why she chose a career in care, she said, 'I just wanted to make a difference in the lives of the elderly.' We can certainly say she has done that and more in her quarter-century of caring for those living and working at The New Deanery.


Outside of work, Rachel is an avid cricket fan and enjoys travelling with her family and friends (but not her two furry friends, her cats Oscar and Smudge!).

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