
staff are just wonderful, it is like a five-star hotel with a five-star service.Claudette J(Friend of Resident/Service User)

The location, the standard of the home and grounds are beautiful. The staff are like family.Barbara B(Friend of Resident/Service User)

The accommodation is of a very high standardM F(Nephew of Resident/Service User)

staff are just wonderful, it is like a five-star hotel with a five-star service.Claudette J(Friend of Resident/Service User)

The location, the standard of the home and grounds are beautiful. The staff are like family.Barbara B(Friend of Resident/Service User)

The accommodation is of a very high standardM F(Nephew of Resident/Service User)

The New Deanery is a 93-bedroom care home set in glorious six-acre grounds, situated in Braintree. The home provides a safe and secure “home from home” environment.
With an award-winning Chef and Activities team, residents can enjoy exceptional dining experiences and engaging activities carefully planned to keep them engaged.
The care home also features a BBQ pit, perfect for warm outdoor gatherings, an onsite Minibus for convenient local community outings, and...
Care Provided by The New Deanery
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 93 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact The New Deanery for full pricing details and T&Cs.
Contact The New Deanery to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Rachel Marlow (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
Room Information
- Single Rooms (89)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (89)
Visiting
- Family and friends always receive a warm welcome.
Parking
- There is ample on-site parking.
The New Deanery Reviews (126)
The New Deanery has a Review Score of 9.8 (9.847) out of 10, based on 43 reviews in the last 2 years.
Over all time The New Deanery has 126 reviews.
I can see that my friend has thrived since has became a resident at The New Deanery. The staff are very kind and caring and most importantly, they make her feel wanted. She is very happy there. From outings, to activities, to personal care, nothing is too much trouble. It's remarkable to see how my friend has gained strength and weight (she needed to), and confidence over the past year.
Thank you so much for taking the time to leave a review, and such a kind one at that! I'm so pleased to hear how you feel your friend has thrived in our care as it is something we work very hard to ensure. Warmest regards.
Dad hasn't got a bad word to say about the carers, and he says the food is excellent. But unfortunately due to his dementia, he doesn't understand why he needs to be there, but hopefully, in the next few months, he will settle in, and become more involved in activities that are offered.
Thank you for sharing your experience. We're so glad to hear that the staff at the New Deanery were able to make your dad's transition smoother and that he has had positive feedback about the care and food.
My three weeks in care were a new experience for me. I was looked after and every care was at my disposal. The staff were absolutely marvellous and were so helpful in everything they did. The food was excellent and anything I fancied was made available. I cannot thank every member of staff enough for their care and devotion.
Thank you for this lovely review. We are so pleased you enjoyed your time at The New Deanery, we will pass onto our staff your kind words. Best wishes.
My mother was a resident at the home from November 2022 until she passed in July this year. From the very beginning the team have been so friendly and caring. It wasn't just the care they provided, the carers and housekeepers also built a friendship with Mum and me and we became part of the Deanery family. The seniors have always been excellent, very professional, caring and well-organised. The food has always been excellent with a flexible, varied menu and excellent chef. The beautiful grounds and outdoor events are a real treat. The activity staff keep residents entertained with a daily schedule, always happy and so friendly. The care at the home really excelled when my mum became poorly, not only did they look after Mum, but they looked after me as well. Their love and emotions when Mum passed were genuine and very moving for my family. The care provided at this difficult time was outstanding. It was lovely having Mum in a care home where we were treated like one of the family.
Thank you for sharing your experience of our home. It was our absolute privilege to care for your mum and we thank you for your heartfelt words. Warm Wishes.
He's engaging with people again and looking so much like his normal self. The staff are brilliant with them both in their care and social interaction.
Thank you for your kind words. I am thrilled to hear that you feel your dad is flourishing in our care here at The New Deanery and settling in well. It is our pleasure to care for him. Warmest wishes.
Staff fantastic.
As a family collective - we are very happy with our family member's care.
Thank you for sharing your experience of our wonderful home. I have to agree, our staff are fantastic, but I am so pleased that this is recognised by the relatives of those we care for too. Thank you again for sharing this review, warmest regards.
The staff have been so kind and caring towards my nan as well as myself and our family. Nothing is too much and they have gone above and beyond to ensure my nan settles and is happy. The staff treat every resident like there own family and it's truly so comforting to see. We are blessed to have found this home! The activity team are also superb!
Thank you for your heartfelt review. We are deeply touched by your kind words about the care and support your nan and your family have received.
The staff at the home have been amazing. From the initial visit, they made my mum and us as a family welcome. They are kind, caring and very knowledgeable. Professional and yet with a warmth. The atmosphere in the home is great. Food is good with lots of alternatives and the activities put so much on. They have done all they can to settle my mum in and she's very happy. Nothing is too much trouble for any staff member. Thank you.
Thank you so much for your kind words and taking the time to share your positive experience with us. We are delighted to hear that you and your mum felt welcomed and cared for.
An excellent care home. My mother is treated with kindness, respect and dignity by the most wonderful and caring staff. I can't thank you all enough, my mother is extremely happy and well cared for. Moving here is the best decision we ever made.
Thank you so much for your wonderful review. We're grateful for your kind words and are delighted that moving here has been such a positive experience for your family.
Our friend is so happy here and we know that to be true.
Thank you for your kind words and for entrusting us with their care. We're dedicated to providing nothing less than five-star service every day!
This care home is everything you could ask for, excellent in every way. Well-staffed in beautiful surroundings. We were sad when our friend needed to be in a care home but know that she is well looked after by cheerful and helpful staff.
Thank you so much for your kind words and for sharing your experience of our home. We are incredibly lucky to have such a wonderful, caring and dedicated team here and I am delighted that this shines through. Warm wishes, Rachel.
The staff are attentive, there is a good mix of privacy and regular activities. There appears to be a recent focus on improvement, including redecoration. What is less clear is the desire and ability to extend social activities to exercise and external trips. More dialogue on medical issues would be appreciated.
Came on Mother's Day afternoon. Brought a tea of sandwiches, cake and sausage rolls. Used the cafe room which was lovely, very comfortable with welcoming staff. Tea and coffee available.
Thank you for sharing your Mother's Day experience with us! Providing a warm and inviting atmosphere is important to us and we're glad you had a pleasant time. We appreciate your feedback and hope to welcome you back again soon!
We came in to have dinner with Mum for Mother's Day. The staff could not do enough for us and served up a nice roast dinner and trifle for dessert. We also played dominos. Mum is very happy here and it makes us very happy that she is well cared for. All of the staff are really lovely.
Thank you for sharing your wonderful experience with us! We're thrilled that you chose to spend Mother's Day with us. It warms our hearts to hear that your mum is happy and well cared for at The New Deanery Care Home.
Mum was found very poorly in the early hours of the morning. Staff rang 999 and an ambulance arrived and she was blue-lighted to hospital, where luckily she has recovered. Very grateful to the staff and their actions. Staff are very friendly and happy to know my mum is looked after.
We sincerely appreciate your feedback regarding the New Deanery Care Home. Warm regards.
I am really pleased that my mum is looked after by the New Deanery. Her room is lovely and the quality of care is loving, thoughtful and responsive. I feel the carers and seniors really know my mum as a ‘person ‘ during this difficult phase of her life. As a daughter, I am welcomed, looked after and kept informed in person or by email or telephone. Consistency of staff is important for my mum.
Thank you for taking the time to leave a review. We're delighted to know that your mum is receiving loving, thoughtful, and responsive care at the New Deanery. At Gold Care Homes, we strive to provide exceptional service to all our residents.
Today was the first time I’ve visited a resident so was unsure where to go, the manager took me to her room but then found she was in a church service downstairs! All staff I came across were extremely friendly and very clear that they loved the job, showing care and compassion to all the residents.
Dad moved just over a year ago from another home. He enjoys this home and had improved in himself and actually looks better and healthier. All members of staff who I have been in contact with have been extremely kind and caring and nothing to too much trouble.
We appreciate you taking the time to leave us a review. At The New Deanery Care home our team members go above and beyond to ensure they provide exceptional care services to all our residents. Kind Regards.
I have a friend of over thirty years whom I have looked after with care help in his own home for fifteen years. After two strokes and dementia, home help and him living alone became impossible. I was helped to get a place in St Mary's Court at The New Deanery care home. We have not looked back. The location, the standard of the home and grounds are beautiful. The staff are like family. Happy and very caring. All residents look happy and there is plenty for them to do. I cannot fault the outstanding care.
Kind Regards.
I find The New Deanery to be a very good care home for my sister-in-law. She was in a poor way when she went in and has now put on weight and is a happy, cheerful and much healthier person than when she went to live there. The ratings I haven't ticked are ones I have not experienced for myself. Some of the rooms are more spacious than the one my sister-in-law has.
We are glad to hear that your sister-in-law has experienced positive changes since joining us. We appreciate all your input and will continue striving to provide the best care for all our residents. Kind Regards.
Bed Vacancies
3 Bed Vacancies
Posted: 21 August 2026We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.
News (18) & Events (1)
- 16 Jul 2026
There was a wonderful atmosphere at The New Deanery & St Mary’s Court as more than 130 residents, families, friends and members of the local community came together for our...
- 10 Jul 2026
At The New Deanery Care Home and St Mary’s Court Care Home, we are proud to be part of our local community and to support opportunities that bring people together....
- 22 Jun 2026
Gold Care Homes is delighted to announce a new partnership with Dementia Friendly Barbers, bringing specialist barbering experiences to residents to our care homes. The collaboration reflects our ongoing commitment...
- 25 Sep 2026Organiser: The New Deanery
Awards / Recognitions (15)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for The New Deanery.
Meet the Team (1)

Rachel has worked at The New Deanery for over 25 years, starting as a Care Assistant and progressing her career with various promotions as Senior Carer, Team Leader, Deputy and eventually Home Manager.
Rachel's dedication and commitment to The New Deanery are very special indeed, and her passion for her residents and staff can be seen in everything she does. Having constant leadership has led others at the New Deanery to follow in her footsteps and progress their careers at the home, which in turn ensures our residents have a stable and consistent team to care for them.
When asked why she chose a career in care, she said, 'I just wanted to make a difference in the lives of the elderly.' We can certainly say she has done that and more in her quarter-century of caring for those living and working at The New Deanery.
Outside of work, Rachel is an avid cricket fan and enjoys travelling with her family and friends (but not her two furry friends, her cats Oscar and Smudge!).
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The New Deanery to verify any information. View our terms and conditions. The New Deanery has an Enhanced Service -more info.