Prince Edward Duke of Kent Court

She feels safe and secure.

I'd recommend this establishment to anyone with a loved one that needs care. They are top of my list. Thank you to all staff.

My mother has been at Prince Edward Duke of Kent Court for a year now and I have nothing but praise for the staff here and the care they provide for the residents. The residents live in a wonderful environment where they have the benefit of regular entertainment and activities, not to mention delicious food! I particularly love the fact that our dogs are welcomed into the home, as so many of the residents are animal lovers and are always so pleased to see them. My mother celebrated her ninety-ninth birthday recently and was presented with a beautiful birthday cake and present from the staff. I couldn't wish for my mother to be in a better place!

The permanent staff are very good but they are few. The home seems to have been relying heavily on agency.

Thank you to everyone that helped it go smoothly.

I have been really pleased with how well my mum has settled into the care home since she was admitted in March 2022 after what was a horrendous six months for her, prior to that, both at her home and in various hospitals. She feels safe, loved and looked after by everyone there. The team are so thoughtful, compassionate and attentive. Mum says the food is amazing and she especially likes the roast every Sunday! With her own chair, pictures and ornaments, Mum says her room feels like home and she has help and support on hand 24/7. That also gives me peace of mind that she is in very safe hands. It has certainly exceeded my expectations.

My mother has completely changed in a positive way since becoming a resident. The care, support, respect, interaction, cleanliness and food are excellent. Everybody goes out of their way to help and meet her needs in a wonderful location. Activities and entertainment are unbelievable, both in terms of social interaction and cognitive. In addition, I and the family have been supported and guided through emotional times. It’s one big loving family in a large family house! In these strange times, the staff have risen to the challenges in a very professional way always with residents' safety and care in mind.

The care my mother has received since becoming a permanent resident in November 2019 has been amazing. I cannot find one single word or comment to fault the care. I am so grateful that she is safe and being loved and looked after. I miss not being able to hug and talk to her and hold her hand but the staff are so kind and I am satisfied that Mum is in a good place. My thanks to everyone.

I am pleased to say that my elderly mum is spending a second spell in Stisted enjoying excellent respite care. This is a particularly challenging time for all of us at the moment due to Covid but I cannot imagine any other facility that could offer her better care and support than Prince Edward Duke of Kent Court.

My mother has received and continues to receive excellent care from the caring and professional staff at Prince Edward Duke of Kent Court, Stisted Hall. They were particularly proactive in ensuring robust protection measures were put in place to safeguard their residents and staff during the early days of the pandemic and these measures continue to be enforced and enhanced as the situation develops. Although it has been a very difficult year when I have hardly been able to see my mother at all due to cross border travel restrictions, it is comforting to know she is in safe and caring hands. It is lovely to see pictures posted on social media of my mother enjoying activities and interacting with the other residents.

Prince Edward Duke of Kent Court, from the first moment I rang for an enquiry I was treated with the utmost respect, it is not easy sending a loved one away to be cared for, but I'm so glad I did. My mum is getting the most amazing care, the staff go way beyond anything I could ever imagine. Truly amazing people, I have spent 10 years myself caring in homes and in the community looking after the elderly, and I must say from what I have seen, and what my mum tells me, us as a family are so lucky to have got mum into the care of this home, truly amazing! Thank you, RMBI and Prince Edward Duke of Kent Court for everything, 5 stars without a doubt!

The home has taken extremely good care of both of my parents - unfortunately, my father has passed away, but my mother continues to enjoy living in the home. It puts our minds at rest to know that she is so well cared for, especially during such difficult times.

My mother entered Stisted Hall in April 2020 and is extremely well cared for by staff who constantly go the extra mile for the residents especially in these difficult times of pandemic. The home is situated in beautiful grounds and residents are taken around these, the Golf Course and through the Safari Trail in the woods on an 8 seater buggy. The new visitor pods enable safe visiting to take place and appointments are booked online. There are lots of activities taking place, including a weekly inter home quiz online in which relatives and friends can join in and see their loved ones. It gives me huge peace of mind that Mum is well cared for in safe hands 24/7. The staff here are genuinely caring, supportive, progressive and always open to ideas and suggestions. I am extremely grateful to everyone at Stisted Hall for enabling Mum to enjoy quality care with dignity.

My time has been very comfortable. My room was perfectly comfortable, superbly clean and the decoration was very up to date. I understand it had been redecorated recently, as all the bedrooms have. There was everything I needed even a plug on the mirror for my toothbrush and razor. They had thought of everything. The security at the home was as good as you would expect. Requesting for help or emergency assistance was all there and efficient. The food was a good choice especially the desserts. Activities included going out on the shuttle, an eight-seater golf buggy. You get to go out without having to walk miles, around the grounds and even around the golf course. There were even evening activities like quizzes but I’m not really into them. Nothing was too much trouble and the staff were very helpful and efficient. They even sorted out my hearing aids. Being a friend of the home, volunteering and driving for them, I am pleased to say how much I have enjoyed it. Home from home.

A wonderful venue with caring and professional staff, lots to do even during the pandemic. Safe meeting pods allow visits to be conducted. Food is excellent with a wide choice on offer. Wonderful grounds are regularly explored by the new home buggy which takes the residents on animal trails through the woods.

The home has always had very good standards but since the new manager has been at the Home she has done wonders in updating facilities and activities for the residents. My mother especially enjoys the jaunts in the new safari bus acquired by the home this summer. The entire team of staff have excelled during the Covid crisis, keeping all our loved ones safe. I would highly recommend Stisted Hall.

My mother has been a resident of Prince Edward Duke of Kent Court for over 3 years. I can highly recommend it. The staff are so caring and engaged with the residents that it really does give the atmosphere of the home. As I live overseas I am only able to visit once a year, but when I do the staff all make me very welcome and it is lovely to be able to spend whole days with mum and share mealtimes with her. The Facebook page the management have created is a wonderful way of keeping updated on the wide variety of activities and events organised for the residents and to see mum participating. Especially in this time of isolation, it is comforting to know that mum is being so well looked after.

I would like to thank the staff who do an amazing job with both my mum and dad, who are in different wings of the care home, even more so at these particularly trying times. The visiting Pods are a fantastic idea and allow me and my sister to visit on a regular basis.

My father has been in the home for respite care at the age of 92 years. It was an easy process to apply for his place - he is self-funding. The home were very helpful and within 48 hours we took him for his stay. He is happy, safe and being cared for very well. He looks happier than he has for a long time. We are able to visit the COVID safe pod which is bookable online. We can communicate with him on the phone and feel very confident in the staff.

Great team that has helped Mum throughout these harrowing times, in and out of hospital with COVID and complications. Continually strived to improve contact and communications, and couldn’t have asked for a more professional and comprehensive service.