Care Homes Owned by The Royal Masonic Benevolent Institution Care Company (RMBI)

My Grandad stays at this care home and he couldn't be in a better place. He's so well looked after and it's clear that every member of staff genuinely cares about the residents. The home itself is lovely, but it's the people who really make the difference. I can't remember everyone's names (sorry!), but every single person we've met has been kind, welcoming, and always happy to help. A special mention to Richard and Stacey who have been fantastic and always go the extra mile for my Grandad. We're always so grateful!!

Well done + thank you to you all.

My father-in-law has been at Cadogan Court for 5 years. The home has always operated at the highest standard and my wife and I cannot speak highly enough of Cadogan.

i recently visited my aunt at Prince George Duke of Kent Court and was so reassured by the experience. As i live in Australia, am not able to visit as often as I would like, so it means a great deal to know my aunt is being cared for so well. From the moment I arrived, the staff were welcoming, friendly and helpful. They made us feel comfortable as visitors and were always happy to assist in any way. What stood out most is how attentive they were to the residents. It was clear they knew each person individually and they treated everyone with kindness, patience and respect.

My dad was cared for at Prince George Duke of Kent Court for only 9 days. He declined rapidly and we lost him too soon. I cannot thank the staff enough for their kindness, compassion and support during this very difficult time. Nothing was too much and the inclusivity for family is second to none. In another life I know my dad would have been happy and comfortable in their care. Thank you all for everything you did

I have made a lot of frends here and the staff are all very nice.

Scarborough Court is excellent. The whole ambiance is great. The lounges are spacious and light. The staff are friendly and vary caring. My mother's room is quite large, light and cosy. Nothing is a problem for the management to deal with. Staff are helpful and obliging too. Parking is easy and the dining room is large with lots of windows. Music generally is played whilst dining. Choice of food is good and tasty. Very pleased my mother is here, so is she.

Our family is incredibly grateful for the outstanding care my granddad received during his recent two-week respite stay. From the moment he arrived, the staff went above and beyond to make him feel comfortable, safe, and right at home.

The standard of care was excellent, and the peace of mind it gave our family was priceless. It is clear that the team here truly cares about their residents. We highly recommend their respite services to any family looking for a supportive and welcoming environment for their loved one.

My Aunt joined Albert Edward in October 2026 and feels like she is in a family. The staff are amazing, responsive to any questions I might have and it is a pleasure to visit her in such a calm and welcoming environment. The gardens are beautiful as is the decor inside. There are many quiet areas to have a coffee and a catch up as well as comfortable communal spaces where residents can mingle. She has particularly enjoyed the activities program which is varied and there is something on twice a day. I would highly recommend to anyone.

A very good home with hard working, caring and friendly staff. Better communication between carers and relatives would be helpful when requesting things on behalf of loved ones as often requests get overlooked and you have to ask a couple of times to get things actioned.

Prince Philip is like a 5-star all-inclusive hotel - the accommodation, facilities, activities, care and services are excellent. The hardworking staff are always cheerful and friendly and have good engagement with residents and their visitors. If I or my husband ever require care, we would love to come here.

My mum has been in Prince Edward Duke of kent court for 6 years and the care she has received is excellent. Mum is very happy there and enjoys all in house activities. She often tells me that she is happy there and has a very good relaintionship with all staff.

Sadly, my father passed away in April, however, since then all members of staff have really rallied around my mother, which gives comfort that she is being well looked after. A member of the nursing team even attended my father's funeral service. Whilst this point isn't directly related to the standard of care, it is an indicator of the environment the Care Home creates.

But when a loved one is ill and visits are tough, there are also welcoming spaces to step back and take a moment, too ...so thoughtfully organised.

Every aspect of my mum's care was superlative and she always said how safe she felt and happy to be there.

I miss the lovely team at Shannon Court and will always be grateful for everything they did for my mother.

Being a new resident the staff could not have been more welcoming and helpful and caring in the process of getting to know me. The activities programme is a highlight and most enjoyable.

As a relative I am immenseley pleased with the care provided. There is no doubt that care home is an example of how are should be provided in the wider community.

The rooms are lovely as are the facilities. This is a superb care home and the staff are its best asset. Thank you for your help, and we rest easy knowing that our folks are in the best hands.

I hope this time continues to strive as a competent, caring and friendly home

Overall excellent. My only criticism is contacting staff at night when dropping my father off - sometimes we have to wait 5-10 minutes before a staff member comes to open the door. Also the phone is often not answered at night.

Exceptionally well run establishment. All staff are professional, kind and caring and go above and beyond. Clinical care nursing manager greeted my husband on arrival with care and dignity and made sure he was settled in nicely. His organisational skills are to be commended as the move from hospital to Scarborough Court went to ease and care.