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- James Terry Court care home







James Terry Court is situated in South Croydon, Surrey, and is surrounded by landscaped gardens. The Home provides residential care, nursing and residential dementia support. The Home operates as a safe and welcoming place where residents can enjoy the range of trips, outings and activities available to them.
There are also a number of luxury one and two-bedroom retirement apartments for independent living available on the site. Set within a beautiful,...
Care Provided by James Terry Court
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our care fees are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
The price(s) shown are provided by the care home. Contact James Terry Court for full pricing details and T&Cs.
Contact James Terry Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Royal Masonic Benevolent Institution Care Company (RMBI)
- Voluntary / Not for Profit Owned
Person in charge
- Diane Rumsby (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
- Self-funding residents or Freemasons supported by their Local Authority
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: -1
Room Information
- Single Rooms (76)
- Single Rooms with ensuite Wet Room (76)
Parking
- Parking on site
James Terry Court Reviews (75)
James Terry Court has a Review Score of 9.8 (9.844) out of 10, based on 21 reviews in the last 2 years.
Over all time James Terry Court has 75 reviews.
Three months later he has put on a couple of stones and getting about in his wheelchair, joiming in all the activitìes.
All because of the quality care he has recieved.
If only our hospitsls actually cared for their patients.
Thank you so much for your amazing review. Thank you for entrusting us to look after your Stepdad, the progress he has made and continues to has been wonderful to watch. I will pass all this onto our lovely care team.
The home is always clean, welcoming and well-run, communication with families is excellent. We are very grateful for everything they do. We would not hesitate to recommend James Terry to anyone looking for a safe and compassionate place for their loved ones
Thank you for everything you have done and continue to do so. Your work is truly invaluable.
Many thanks for your lovely feedback, it has been our absolute pleasure to look after both your Mum & Dad. I will pass your comments onto our fantastic team.
All the staff are so kind, friendly and caring. They put soo much time and effort into my Nan's care even though she was only there temporarily...they really wanted her to thrive. It was sad that she needed to move, it was just such a difficult journey for us which meant we weren't able to visit very often. I have to mention that during the times no-one could visit I felt reassured that Nan was in great hands and if anything was to happen they would be in touch straight away.
The staff on John Hunter were excellent at keeping us updated on everything, so we knew that if we didn't hear from the home that Nan was doing fine. It put us so at ease.
The staff asked me to keep in touch with updates of how she's getting which is really lovely. Especially when her Alzheimer's can make her a very nasty difficult person at times.
Thank you so much for your lovely review, it was a real pleasure to look after your Nan and to get to know you and your family. I will pass this review onto our team.
Please do keep in touch!
I 'm a regular volunteer in the home. The staff are always welcoming and helpful and the Residents are well cared for and happy. The activities organised are varied and fun and it's a please to spend time supporting this wonderful home.
Many thanks for your brilliant review. We value all of our volunteers and the time they take with our residents.
My mother was admitted in January this year as I was no longer able to care for her as she needed 24 hrs care, I was very apprehensive at first,but I have found the care and consideration of the staff to be outstanding,the home is lovely and bright,the rooms are spacious,and all the areas are kept spotless,there is so much for them to do,lots of entertainment and activities, a very nice hairdressing salon,it really is like a very well run hotel,but the emphasis for me is how well they take care of mum, they are so kind, I cannot find any fault and would highly recommend it.
Thank you so much for your amazing review. Our team work very hard to create a home from home for you, and it is a pleasure looking after your loved one.
All staff are amazing very friendly always helpful nothing is to much trouble
Her room is always clean and everywhere I go and every time I go it's always clean.
Food is good .
Thank you so much for your review, I will ensure your comments are passed onto our wonderful team.
My mum has been at JTC for the last 3 months after being moved from an awful care home. I can easily say that within 48 hours of being there I noticed such an improvement in her.
This has continued and my mum is as settled as I think she could be anywhere, From day 1, I was very impressed with all of the staff and this still continues and is the same with every member of staff that I have met. The staff take care of all of my mums personal needs, but also as importantly, take the time out to just sit and talk to the residents.
The home is always very clean, food looks lovely and I think there are activities most days, although my mum does not take part in a lot of these, but there is never any pressure on my mum to do things that she does not want to do.
My mum has Dementia and Parkinsons, but since being at JTC, I hardly notice her Parkinson symptoms and her mobility has improved.
I can not praise the staff enough and thank you for putting the familys minds at ease
We really appreciate you taking the time to write a review about James Terry Court. We're so pleased you are happy with the environment and care provided by our staff team who work very hard to create a welcoming home for our residents. I will ensure your comments are passed onto the team.
JTC tries hard to be a home from home and it delivers it well.
Care and hygiene are great, the place is clean and bright. Activities for the residents and the facilities available is really good.
The rooms are large and bright, we are pleased with our choice as a family.
We really appreciate you taking the time to write a review about James Terry Court. We're so pleased you are happy with the environment and care provided by our staff team who work very hard to create a welcoming home for our residents.
Well kept roof garden to sit out when the weather is good.
Rooms and hallways kept clean with a high hygiene level.
I very much enjoyed my stay and will definitely stay again
Thank you for taking the time to write a review about James Terry Court and for your kinds words. We're so pleased you were happy with the care you received, our staff team approach and the food provided by the home. Our staff team work really hard to provide a personalised service and always...
Communication from my initial enquiry, through a delayed discharge from hospital has been open and helpful. The home itself is spotless, whilst warm and welcoming. Dad seems very content in their care. Staff continue an open communication with myself, and have acted on requests. I can relax knowing he is in their care.
Thank you very much for taking the time to write such a wonderful review. Our team will be delighted to know that you are satisfied with all the care provided for your Dad.We will continue to strive to provide care to the highest standards to all of our residents.
Majority of the carers my father has warmed too which is good.
Food quality seems good
Kept clean
Activities for residents to do
Paperwork side of things has been a bit gung ho but there has been high levels of staff sickness and leave
Many thanks for leaving a review. I am happy to hear your dad has settled in well.We hold an open door policy at the home, please do come and see me if there are any concerns regarding paperwork etc.
Staff team very helpful prior to and arranging transfer from hospital. Welcoming and friendly home. Open to us explaining Mum's needs and wishes and involving us in her care plan. Team support family and visitors. Always accommodating of Mum's occasional request for something different at mealtimes.
Thank you so much for taking the time to complete a review. We work hard to create a warm and inviting homely setting for all our lovely residents and families.
The atmosphere is friendly.
Carers/nurses and the admin staff listen to our concerns and my husbands needs.
Thank you.
We really appreciate you taking the time to write a review about James Terry Court.We're so pleased you were happy with the service and care provided by our staff team who work very hard to create a welcoming home for our residents. It has been a pleasure to support both you and your Husband.
We have been visiting our friend and find this place really friendly, staff welcoming and rooms really pleasant. Food is good! You can feel the care in there. I have used to work in one not so lovely care home in Croydon doing small sessions of massage and I know that James Terry Court delivers. Thank you for looking after our friend well! Highly recommended.
Thank you for taking the time to write a review about James Terry Court and for your kinds words. We're so pleased you are happy with the care given to Friend and the food provided by the home. Our staff team work really hard to provide a personalised service and always appreciate the feedback. I will ensure your comments are passed onto the team.
My wife arrived at James Terry Court (JTC)in September 2024, after 11 months in hospital. We expect she will remain here indefinitely. The transition from hospital to nursing home has been very positive. Since arrival, she has been making great progress in recovery. Our experience of JTC is all very positive. There is a strong feeling of community and joy. Other visitors often comment "This place is lovely", which reinforces our opinions too. The food is prepared and served with great care. The carers and nurses are all cheerful and well organised. The activity programme with two activities every day, 7 days a week, provides great stimulus. Mixing with the other residents is also heart warming. We often join her for meals, making our visit extra special. All of these factors, and more, contribute to our feeling that she is in the best possible place. None of this good stuff just happens by magic, it shows that behind the scenes there is good management at work to produce these results.
We really appreciate you taking the time to write a review about James Terry Court. We're so pleased you are happy with the service and care provided by our staff team who work very hard to create a welcoming home for our residents. It is a real pleasure to support wife and I will ensure your comments are passed onto the team.
On visiting my husband's uncle and auntie e found the care to be very welcoming, nothing was too much trouble for the staff. The facilities were excellent. We stayed for lunch for a small fee, again the catering staff put in every effort to make sure the meals were what was wanted plus offering other choices.
Thank you for taking the time to write a review about James Terry Court and for your kinds words. We're so pleased you are happy with the the welcoming you received and our facilities at the home. Our staff team work really hard to provide a personalised service and always appreciate the feedback. I will ensure your comments are passed onto the team.
My relative decided to stay on at James Terry Court as she enjoyed everything they had to offer.
There were inevitably one or two bumps along the road health wise, but every week a doctor visited the care home and saw any resident they were directed to or requested their attention. This was extremely reassuring for family. Communications between James Terry Court and family were excellent and we could visit at any time. We would always be given a warm welcome.
Each member of staff had a specific role and each of them engaged with my relative and carried out their duties diligently and efficiently. James Terry Court was definitely more like a 'home' than a residence.
Thank you for taking the time to write a review about James Terry Court and for your kind words. We're so pleased you are happy with the care given to your relative and the support you received. Our staff team work really hard to provide a personalised service and always appreciate feedback. I will ensure your comments are passed onto the team.
My mother was shown great kindness, care and patience by all the staff at James Terry Court. And making her final days peaceful and we thank everybody for the kindness, care and assistance shown to my wife and myself.
Thank you for taking the time to write a review about James Terry Court and for your kinds words. We're so pleased you are happy with the care given to mum, and the kindness shown to you and your wife. Our staff team work really hard to provide a personalised service and always appreciate the feedback. I will ensure your comments are passed onto the team.
My mother only got to spend two weeks at James Terry Court after having spent 8 weeks in hospital following a major stroke. I cannot praise the staff highly enough; they were kind and caring and helped maintain her dignity. The biggest thing they offered was to allow my mum to die calmly and peacefully without stress or pain. I cannot thank them enough.
We really appreciate you taking the time to write a review about James Terry Court. We're so pleased you were happy with the service and care provided by our staff team who work very hard to create a welcoming home for our residents. It has been a pleasure to support your mother and I will pass on your comments to the team.
Having been looking around for a care home for my mother, James Terry Court was recommended by a friend. I made a couple of visits to the home prior to bringing my mother to have a look. Each time I was there, I found the home to be spotlessly clean, the staff were very friendly, and you could tell that they were passionate about their work. I took my mother to visit the home before agreeing anything, and she was also very impressed with what she saw compared to the last home she was in. Since moving in, my mother's whole attitude has changed, she is now very happy with the home and staff and looks forward to each day as it arrives. She likes the fact that it has an in-house hairdresser, doctor, chiropodist and daily entertainment. The staff keep me updated with any concerns they may have and normally sort things out over the phone. Overall, I'm very happy with the staff at James Terry Court and the assistance they are giving to Mum.
Thank you for taking the time to write a review about James Terry Court and for your kind words. We're so pleased you are happy with the care given to your mother and the services we provide at the home. Our staff team work really hard to provide a personalised service and always appreciate the feedback. I will ensure your comments are passed on to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 October 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 16 July 2026Please contact the Home to enquire about the latest availability.
News (17) & Events (0)
- 22 Jun 2026
Residents and staff at RMBI Care Co. Home James Terry Court, in South Croydon, have recently come together for a vibrant celebration of Spanish culture. Everyone joined in to transform...
- 04 Jun 2026
Residents and staff across RMBI Care Co. Homes took part in 'Learning at Work Week' during 18th to 24th May to share and learn new skills. The theme for this...
- 26 Mar 2026
Care homes welcome family and friends every day. Sometimes, they even receive visits from therapy dogs to support the residents’ mental health and wellbeing. However, staff at RMBI Care Co....
There are no upcoming events for James Terry Court.
Awards / Recognitions (6)
- 30 Jun 2022Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
- 30 Jun 2021Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
- 28 Feb 2020Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
Accreditations
There are no accreditations posted yet for James Terry Court.
Meet the Team (1)

I have over 19 years of experience working with older people in the Care Sector. I have worked for the RMBICC for over 16 years and have worked at 3 of our homes in various roles. I was appointed The Home Manager at James Terry Court in May 2021.
Frequently Asked Questions about James Terry Court
What types of Care is James Terry Court registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does James Terry Court have?
There are 76 Single Rooms.
What are the Facilities & Services at James Terry Court?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is James Terry Court to the centre of South Croydon?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact James Terry Court to verify any information. View our terms and conditions. James Terry Court has an Enhanced Service -more info.