Care Home Owned by The Royal Masonic Benevolent Institution Care Company (RMBI) in Devon

staff supported me. They are genuine carers and team leader is wonderful.

I am a very satisfied resident.

with another resident and cultivate a patch of garden where she could grow flowers, and spend quiet, reflective moments.
The building is clean and light with views over the city and there is plenty of outdoor space and seating. The rooms are spacious, but sometimes we enjoy being able to take my mother to one of the cosy lounges when we visit her. Having sampled the food, I can attest to the fact that the catering is excellent and the chef will cater for individual needs.
We’re very happy to have found such an excellent care home.

a lovely modern building, very clean, tidy and so welcoming. There is always lots of activities for the residents to join in with. Thank you to everyone for caring for my mum.

building, beautifully clean and welcoming. Every member of the team, from the home manager down, are so kind and helpful, nothing is too much trouble. Always available to chat and reassure too!

at Cadogan, but the end of life care was exceptional. Both myself and my wife will be eternally grateful and would not hesitate in recommending Cadogan as a top care home.

staff, has increased in the last year and that there are always new faces.
Mum is immobile and relies on the staff for all her personal needs. She reports that it now seems to take longer for a member of staff to attend to her when she presses her 'call button' and she is regularly told that she is in a queue for assistance and must wait. She recognises that the care staff are stretched much of the time and do their best.
The home tries to offer a programme of activities but at times this has been very limited and if staff are not available to take Mum to the activity she cannot attend. Mum therefore spends most of her time alone in her room which she finds monotonous.

between home and carers are well catered for. Medical aid is always on hand and well supervised. I for one, considering the circumstances that brought me into the home, am very satisfied.

are always helpful and accommodating, nothing is too much trouble!
Our mum’s care was first class. She felt safe, warm, well cared for and never lonely. During the Pandemic the home worked tirelessly to keep the residents safe and where possible attempted to continue to provide activities and keep a sense of normality. The home ensured that visiting pods and visiting rooms were made available to relatives as soon as possible. I became an essential carer when allowed and was made to feel very welcome, spending some precious last few months with mum in her room again.
In conclusion, I would not hesitate in recommending this home to your loved ones. It is a real gem of a place and I will miss my visits there!

he is receiving is truly unsurpassed, compared to many others we have experienced in other situations with my own parents, my uncle and other visits to homes in my professional career.
A massive thank you to all involved, keep up the truly great standards, especially challenging given the past couple of years.
Well done!

will ever have.

this very difficult period, and have done their utmost to enable some visiting. The visitor's pods have been brilliant as Mum can see us, and we're now hoping to try the nominated visitor scheme.
Mum and another resident have taken on a patch of garden, and that has been amazing. It's made her very happy indeed. She proudly said she was supplying the kitchen with salad last year. Brilliant that this could happen, so thank you for all your care and thoughtfulness.

to be closer to family however we are very sad to move her from the home because of the wonderful support from the careers and how they have handled the situations we have been put through.

to provide quality of life and a feeling of well-being. Whenever any of the family visited, we were always made to feel part of the wider Cadogan Court family; we shared many mealtimes with Mum and found the quality of the food to be excellent.
Personal care was exemplary; the care and attention Mum received extended her life and the quality of her life.
Mum suffered from dementia that worsened during her residence, however, the care and patience of every member of staff were fantastic. I was there close to the end and was humbled by the dignity, love and respect afforded to Mum.
Be assured your loved one could not be in better hands.