Care Homes Owned by The Royal Masonic Benevolent Institution Care Company (RMBI) in Bridgend

Dear Shelley and all the wonderful staff, When my mum broke her back, she urgently needed a safe place to rest and heal. From our very first talk with Shelley, we felt completely reassured and knew we could trust you with her care. During her 6-week stay, mum was looked after so well. Every single member of the team was kind, positive, helpful, and supportive. Because of your hard work and gentle care, Mum was able to repair and return home feeling much stronger. We are so grateful to you all. Thank you for everything you did for Mum and our family. With warmest wishes, The Warren Family

My Aunt joined Albert Edward in October 2026 and feels like she is in a family. The staff are amazing, responsive to any questions I might have and it is a pleasure to visit her in such a calm and welcoming environment. The gardens are beautiful as is the decor inside. There are many quiet areas to have a coffee and a catch up as well as comfortable communal spaces where residents can mingle. She has particularly enjoyed the activities program which is varied and there is something on twice a day. I would highly recommend to anyone.

A very good home with hard working, caring and friendly staff. Better communication between carers and relatives would be helpful when requesting things on behalf of loved ones as often requests get overlooked and you have to ask a couple of times to get things actioned.

Sadly, my father passed away in April, however, since then all members of staff have really rallied around my mother, which gives comfort that she is being well looked after. A member of the nursing team even attended my father's funeral service. Whilst this point isn't directly related to the standard of care, it is an indicator of the environment the Care Home creates.

I hope this time continues to strive as a competent, caring and friendly home

I am absolutely devastated that the RMBI are selling this wonderful home.

My mother has transitioned so well to Albert Edward. Staff are fantastic and nothing is too much trouble to meet her needs.There are many activities available of which my mothers attends, and is given a weekly schedule of all available which is great . The food is of excellent quality. My Mother has been able to make several new friends of the same capacity ,which has been a great comfort to the family as she was recently widowed. The room is light and bright with a beautiful outlook.

My mother moved into this home because of worsening dementia and related safety issues. I had cared for her for 13 years so it was a difficult although necessary decision. From the application process I felt supported by Donna, and for the last year I have been so grateful to all the unit staff for their care of my mother in a lovely environment. Day one we were met by team leader Jamie who was instantly reassuring that she could go to bed, get up when she wanted to, have food at mealtimes or not, have sandwiches/snacks when wanted as at home. I have been happy to experience that this home from home living principle promise, is a reality, and offered alongside timely support with activities of daily living. I have also witnessed such patience with the challenging care of dementia patients there. Sara (reception plus!) and Theresa manager are both efficient and have a relaxed caring can do team approach. These combined skills and attitudes results in the 5 star reviews which I endorse.

I want to express my sincere thanks to everyone at Albert Edwards for the kindness and support they gave my father during his time with them, your dedication made a real difference.

They should all have wings and halos.

Amazing staff looking after my father. The care he received was perfect and can't thank everyone enough. Also clerical staff amazing could not fault everyone.

A very impressive first stay in this care home. The staff were very attentive and made me feel both cared for and secure. The advantage of also providing a weeks Respite for my wife, who acts more as my daily carer, also added to my peace of mind. I will be seriously considering further short respite break to provide a relief to my wife and daughters who otherwise are anxious for my fitness.

This residential home is the best I have come across. It is welcoming and treated my dear friend with dignity and patience. They are flexible in approach and want nothing more than to give the best possible care. My friend was frail and needing a great deal of 'TLC'; this was given in abundance, nothing was too much trouble. Caring staff are kind and pleasant, giving and showing utmost respect to such an elderly lady. Management staff ar of the highest calibre. Superb listening skills and showed genuine sympathy for our difficulties. They also acted positively in this respect, offering a much needed placement. The empathy and support was also exemplary. This is a family of caring, efficient, high quality individuals. It says something when employees choose to place their relatives here.

Albert Edward Prince of Wales Court Porthcrawl is a five star de-luxe facility unique in design. Staff are all willing, eager to help. I was impressed with all aspects.

The Chapel in the home was a delightful space adding dignity to proceedings as was the full and varied programme of extramural events and activities.

The minute you stepped through the door you felt at home. All the staff from the top to the bottom were caring and compassionate.

Firstly I must comment on the general appearance of the home, it is spotless and smells beautiful of flowers and very welcoming and warm. The furnishings are first-class quality and carefully designed to give a calm and inviting vibe. The staff are incredible, very friendly and caring. My mum was very vulnerable when she came to the home only 3 months ago and already her improvement in her health is amazing. She is content, safe and feels like royalty, as sisters we are so grateful to have found such a wonderful place for our mum.

My mum has been made very welcome during her first months as a resident. The level staff have made her transition from hospital very easy. Mum can be quiet and tall the staff have taken time to get to know her individual needs, likes and dislikes. Mum's health has improved a lot in just one month. Mum particularly enjoys meal times with the other residents and is very happy with the quality and choice of meals, Mum looks forward to her weekly hair saloon visit and like that she can join in with activities when it suits her. We are happy all around as a family.

Albert Edward Prince of Wales Court was selected for my stepmother just over two years ago. It came highly recommended and this has proved to be justifiable. The home is professionally managed ensuring a high standard of care and accommodation. The residents are treated kindly and their dignity is always maintained. Staffing levels are good, varied entertainment is provided and there is a good laundry service. The nurses and carers really seem to know the residents well and can be relied upon to act in the residents’ best interests. A friendly, professional and caring team.

My dad has been a resident at Albert Edward Prince of Wales Court for a number of years and the care he has received has always been first-class. The staff are fabulous and caring and the home is always spotlessly clean and has plenty of things going on for the residents to take part in. The bedrooms are very light and roomy and the communal areas are very pleasant and calm to be in. The home feels more like a hotel than a care home and the decor is bright and cheery, along with the staff working there. I can't recommend the place enough, thanks to everyone there for the care they've shown my dad over the years and continue to do so.