1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by The Royal Masonic Benevolent Institution Care Company (RMBI)
  4. Locations Owned by The Royal Masonic Benevolent Institution Care Company (RMBI) in London

Care Homes Owned by The Royal Masonic Benevolent Institution Care Company (RMBI) in London

Jobs
9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Royal Masonic Benevolent Institution Care Company (RMBI) in London

Only the locations & reviews in London for The Royal Masonic Benevolent Institution Care Company (RMBI) are showing below.

View the details of all 17 locations (with 1460 reviews) owned by The Royal Masonic Benevolent Institution Care Company (RMBI)

The Royal Masonic Benevolent Institution Care Company (RMBI) Locations in London (2)

Map View
Sort By
2 Care Homes owned by The Royal Masonic Benevolent Institution Care Company (RMBI) in London
Prince George Duke of Kent Court

Shepherds Green, Chislehurst BR7 6PA 

9.9 96 reviews
"The staff are always helpful and ready to help, always on time and safe when working. The activities that are arranged are amazing, keeping…"   Read all 96 reviews
Location Type Care Home

Prince George Duke of Kent Court is a purpose-built accommodation, located in a beautiful area of Chislehurst in Kent, with a rich history. The home is surrounded by gardens containing a large collection of rose bushes as well as many shrubs, providing… Read more about Prince George Duke of Kent Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 74 Rooms
  • from £1,365 / week
James Terry Court

90 Haling Park Road, South Croydon CR2 6NF 

9.8 73 reviews
"My Mum is looked after well All staff are amazing very friendly always helpful nothing is to much trouble Her room is always clean and…"   Read all 73 reviews
Location Type Care Home

James Terry Court is situated in South Croydon, Surrey, and is surrounded by landscaped gardens. The Home provides residential care, nursing and residential dementia support. The Home operates as a safe and welcoming place where residents can enjoy the… Read more about James Terry Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 76 Rooms
  • from £1,419 / week

The Royal Masonic Benevolent Institution Care Company (RMBI) Reviews in London (169)

9.7

The Royal Masonic Benevolent Institution Care Company (RMBI) has a Group Review Score of 9.7 (9.697) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Royal Masonic Benevolent Institution Care Company (RMBI) must have a Review Score.

Overall Experience
  • 19
  • 1
  • 0
  • 0
  • 0
Date Published
  • 169
  • 12
  • 20
  • 36
  • 133
Reviewer Connection to The Royal Masonic Benevolent Institution Care Company (RMBI)
  • 6
  • 5
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

James Terry Court

from Sharon S (Granddaughter of Resident) published on 22 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a lovely care home, would really recommend it. My nan moved into the John Hunter Unit four weeks ago and her care has been excellent. The staff have been so kind and reassuring not just to my Nan but also to the family. They've been happy to answer all of our constant questions. I've had updates
after GP visits and they keep the family involved in changes in care needs. The home is always clean and doors are managed by staff to keep the residents safe. They run a lot of nice events, they've had a Summer Beach Party & McMillan Coffee Morning since Nan has been there. All the residents were involved in both if they wanted to be. They have activities available to the residents everyday but they can do pretty much whatever they want to do. All the staff I've met from the cleaners to the managers have been soo kind and helpful. Nothing is too much trouble for them.
Reply from Bernadette Foley Davies, Business Relations Manager at James Terry Court

Thank you so much for your lovely feedback. We're so pleased you are happy with the care that your Mum is receiving and the care provided by our staff team, who work very hard to create a welcoming home for our residents. I will ensure your comments are passed on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

James Terry Court

from Nick F (Regular Volunteer) published on 22 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I 'm a regular volunteer in the home. The staff are always welcoming and helpful and the Residents are well cared for and happy. The activities organised are varied and fun and it's a please to spend time supporting this wonderful home.
Reply from Bernadette Foley Davies, Business Relations Manager at James Terry Court

Many thanks for your brilliant review. We value all of our volunteers and the time they take with our residents.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

James Terry Court

from Gillian R (Daughter of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
James terry court is a very well run home,
My mother was admitted in January this year as I was no longer able to care for her as she needed 24 hrs care, I was very apprehensive at first,but I have found the care and consideration of the staff to be outstanding,the home is lovely and bright,the rooms
are spacious,and all the areas are kept spotless,there is so much for them to do,lots of entertainment and activities, a very nice hairdressing salon,it really is like a very well run hotel,but the emphasis for me is how well they take care of mum, they are so kind, I cannot find any fault and would highly recommend it.
Reply from Bernadette Foley Davies, Business Relations Manager at James Terry Court

Thank you so much for your amazing review. Our team work very hard to create a home from home for you, and it is a pleasure looking after your loved one.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

James Terry Court

from S W (Daughter of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum is looked after well
All staff are amazing very friendly always helpful nothing is to much trouble
Her room is always clean and everywhere I go and every time I go it's always clean.
Food is good .
Reply from Bernadette Foley Davies, Business Relations Manager at James Terry Court

Thank you so much for your review, I will ensure your comments are passed onto our wonderful team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

James Terry Court

from Tara W (Daughter of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at JTC for the last 3 months after being moved from an awful care home. I can easily say that within 48 hours of being there I noticed such an improvement in her.


This has continued and my mum is as settled as I think she could be anywhere, From day 1, I was very impressed with all

of the staff and this still continues and is the same with every member of staff that I have met. The staff take care of all of my mums personal needs, but also as importantly, take the time out to just sit and talk to the residents.


The home is always very clean, food looks lovely and I think there are activities most days, although my mum does not take part in a lot of these, but there is never any pressure on my mum to do things that she does not want to do.


My mum has Dementia and Parkinsons, but since being at JTC, I hardly notice her Parkinson symptoms and her mobility has improved.


I can not praise the staff enough and thank you for putting the familys minds at ease

Reply from Bernadette Foley Davies, Business Relations Manager at James Terry Court

We really appreciate you taking the time to write a review about James Terry Court. We're so pleased you are happy with the environment and care provided by our staff team who work very hard to create a welcoming home for our residents. I will ensure your comments are passed onto the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Prince George Duke of Kent Court

from Dave B (Son of Resident) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always helpful and ready to help, always on time and safe when working. The activities that are arranged are amazing, keeping my mum engaged in all of them, which she really enjoys. The food is of great quality and well presented, there is nothing they won't help with and they are willing
to put in place any suggestions. A great home.
Reply from Nina Stephens, Home Manager at Prince George Duke of Kent Court

Thank you for your 5 star review, we really appreciate your feedback, it is lovely to know that your Mum feels happy and engaged. I will pass this positive feedback on to the whole team. Many thanks

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Prince George Duke of Kent Court

from Robert S (Son of Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The day my brother and I first walked into reception, we were taken aback by the cheerful atmosphere that greeted us. More akin to a hotel lobby than a retirement home, the place was bustling with life - friendly staff, sunshine streaming through the windows, views of the gardens, appetising menus -
we knew instantly our 90 year old Dad would like it here.
Rendered immobile by secondary bone cancer, the room was well-equipped for Dad's needs. With a big window overlooking the lawn, he also had use of a mobile recliner which gave him the freedom to sit outside, eat in the dining room or socialise in the bar area if he wanted to.
During his four month stay at Prince George, our Dad was treated with an exceptional level of love, care and respect by a dedicated team of nurses, carers and staff who took time to engage with him, laugh with him, cherish and comfort him through the last stage of his life. We will never forget and cannot thank everyone enough for that.
Reply from Nina Stephens, Home Manager at Prince George Duke of Kent Court

Thank you for taking the time to give a 5 star review. We really appreciate your feedback, I will pass on this very positive feedback to the whole team. It was a pleasure to care for your Dad in our Home. Kindest regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

James Terry Court

from K W (Son of Resident) published on 6 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
JTC tries hard to be a home from home and it delivers it well.


Care and hygiene are great, the place is clean and bright. Activities for the residents and the facilities available is really good.


The rooms are large and bright, we are pleased with our choice as a family.

Reply from Diane Rumsby, Home Manager at James Terry Court

We really appreciate you taking the time to write a review about James Terry Court. We're so pleased you are happy with the environment and care provided by our staff team who work very hard to create a welcoming home for our residents.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

James Terry Court

from Tyrone P (Respite Resident) published on 12 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleasant helpful staff, nice range of food, good activities and entertainment.
Well kept roof garden to sit out when the weather is good.
Rooms and hallways kept clean with a high hygiene level.
I very much enjoyed my stay and will definitely stay again
Reply from Diane Rumsby, Home Manager at James Terry Court

Thank you for taking the time to write a review about James Terry Court and for your kinds words. We're so pleased you were happy with the care you received, our staff team approach and the food provided by the home. Our staff team work really hard to provide a personalised service and always appreciate the feedback. I will ensure your comments are passed onto the team and we look forward to seeing you again soon.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Prince George Duke of Kent Court

from Jane W (Daughter of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother who has a recent diagnosis of dementia and is immobile has been a resident at Prince George for 4 months. During this period not only has my mother been treated with dignity and respect, but so have the family from the management team, carers, to the domestic staff everyone is so friendly
and welcoming and it feels like "home". The lovely ladies in pink who arrange and coordinate the activities and entertainment go out of their way to include my mother and always have a conversation with her. As my mother often says to me "everyone is kind, which is very important, and they talk to me." Mum has recently moved to a newly decorated room, which has the most beautiful coordinated furniture and to top it a view of the garden in flower.
Reply from Nina Stephens, Home Manager at Prince George Duke of Kent Court

Thank you so much for your excellent review, it is lovely to know that your Mother and the family as a whole feel like Prince George is Home, the team really try to build friendship relationships with the residents and their families. I will pass this wonderful feedback on to the team. Many thanks

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

James Terry Court

from D M (Daughter of Resident) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Communication from my initial enquiry, through a delayed discharge from hospital has been open and helpful. The home itself is spotless, whilst warm and welcoming. Dad seems very content in their care. Staff continue an open communication with myself, and have acted on requests. I can relax knowing
he is in their care.
Reply from Bernadette Foley Davies, Business Relations Manager at James Terry Court

Thank you very much for taking the time to write such a wonderful review. Our team will be delighted to know that you are satisfied with all the care provided for your Dad.We will continue to strive to provide care to the highest standards to all of our residents.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

James Terry Court

from Noel T (Son of Resident) published on 28 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff all seem very friendly.
Majority of the carers my father has warmed too which is good.
Food quality seems good
Kept clean
Activities for residents to do
Paperwork side of things has been a bit gung ho but there has been high levels of staff sickness and leave
Reply from Bernadette Foley Davies, Business Relations Manager at James Terry Court

Many thanks for leaving a review. I am happy to hear your dad has settled in well.We hold an open door policy at the home, please do come and see me if there are any concerns regarding paperwork etc.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

James Terry Court

from G L (Son of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff team very helpful prior to and arranging transfer from hospital. Welcoming and friendly home. Open to us explaining Mum's needs and wishes and involving us in her care plan. Team support family and visitors. Always accommodating of Mum's occasional request for something different at mealtimes.
Reply from Bernadette Foley Davies, Business Relations Manager at James Terry Court

Thank you so much for taking the time to complete a review. We work hard to create a warm and inviting homely setting for all our lovely residents and families.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

James Terry Court

from D K (Wife of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and I are so grateful for the way my husband is cared for. He is relaxed and helped, for his needs.
The atmosphere is friendly.
Carers/nurses and the admin staff listen to our concerns and my husbands needs.
Thank you.
Reply from Bernadette Foley Davies, Business Relations Manager at James Terry Court

We really appreciate you taking the time to write a review about James Terry Court.We're so pleased you were happy with the service and care provided by our staff team who work very hard to create a welcoming home for our residents. It has been a pleasure to support both you and your Husband.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Prince George Duke of Kent Court

from M B (Son of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always extremely friendly and helpful. Nothing is too much trouble. We were made to feel welcome as soon as we arrived. There is always something arranged for the residents eg Irish dancers, bagpipes on St Patrick's Day. The animals that visit are always loved by residents. We feel all
the activities contribute to residents sense of well being. Thank you for your outstanding service!
Reply from Nina Stephens, Home Manager at Prince George Duke of Kent Court

Thank you for taking time to give us a 5 star review. I am glad to hear that you and your loved one had a warm welcome to Prince George Duke Of Kent Court and that you feel you received an outstanding service. The staff work very hard to make everyone feel welcome. I will pass on your compliments to the whole team.Many thanks

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

James Terry Court

from Alina T (Friend of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been visiting our friend and find this place really friendly, staff welcoming and rooms really pleasant. Food is good! You can feel the care in there. I have used to work in one not so lovely care home in Croydon doing small sessions of massage and I know that James Terry Court delivers. Thank
you for looking after our friend well! Highly recommended.
Reply from Diane Rumsby, Home Manager at James Terry Court

Thank you for taking the time to write a review about James Terry Court and for your kinds words. We're so pleased you are happy with the care given to Friend and the food provided by the home. Our staff team work really hard to provide a personalised service and always appreciate the feedback. I will ensure your comments are passed onto the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

James Terry Court

from Richard L (Husband of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife arrived at James Terry Court (JTC)in September 2024, after 11 months in hospital. We expect she will remain here indefinitely. The transition from hospital to nursing home has been very positive. Since arrival, she has been making great progress in recovery. Our experience of JTC is all very
positive. There is a strong feeling of community and joy. Other visitors often comment "This place is lovely", which reinforces our opinions too. The food is prepared and served with great care. The carers and nurses are all cheerful and well organised. The activity programme with two activities every day, 7 days a week, provides great stimulus. Mixing with the other residents is also heart warming. We often join her for meals, making our visit extra special. All of these factors, and more, contribute to our feeling that she is in the best possible place. None of this good stuff just happens by magic, it shows that behind the scenes there is good management at work to produce these results.
Reply from Diane Rumsby, Home Manager at James Terry Court

We really appreciate you taking the time to write a review about James Terry Court. We're so pleased you are happy with the service and care provided by our staff team who work very hard to create a welcoming home for our residents. It is a real pleasure to support wife and I will ensure your comments are passed onto the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

James Terry Court

from Yvonne S (Relative of Resident) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On visiting my husband's uncle and auntie e found the care to be very welcoming, nothing was too much trouble for the staff. The facilities were excellent. We stayed for lunch for a small fee, again the catering staff put in every effort to make sure the meals were what was wanted plus offering other
choices.
Reply from Diane Rumsby, Home Manager at James Terry Court

Thank you for taking the time to write a review about James Terry Court and for your kinds words. We're so pleased you are happy with the the welcoming you received and our facilities at the home. Our staff team work really hard to provide a personalised service and always appreciate the feedback. I will ensure your comments are passed onto the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

James Terry Court

from R H (Relative of Resident) published on 28 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative initially came to James Terry Court for respite care. At that time she was extremely weak and vulnerable. Within a few weeks, her health and well being had improved tremendously. She enjoyed the food, the company, the garden, the activities, having her nails and hair done, the interaction
and care of staff - John Terry Court became her second home.
My relative decided to stay on at James Terry Court as she enjoyed everything they had to offer.
There were inevitably one or two bumps along the road health wise, but every week a doctor visited the care home and saw any resident they were directed to or requested their attention. This was extremely reassuring for family. Communications between James Terry Court and family were excellent and we could visit at any time. We would always be given a warm welcome.
Each member of staff had a specific role and each of them engaged with my relative and carried out their duties diligently and efficiently. James Terry Court was definitely more like a 'home' than a residence.
Reply from Emma Waghnorn, Deputy Home Manager at James Terry Court

Thank you for taking the time to write a review about James Terry Court and for your kind words. We're so pleased you are happy with the care given to your relative and the support you received. Our staff team work really hard to provide a personalised service and always appreciate feedback. I will ensure your comments are passed onto the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Prince George Duke of Kent Court

from Tony H (Regular Volunteer) published on 29 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the different departments link smoothly together to deliver a professional and caring service to the residents. Everyone is very polite and cheerful producing a welcoming atmosphere for all.
Special mention must go to the entertainment team. The activity coordinators go above and beyond what is
expected of them to deliver a wide & varied full seven-day programme. Their compassionate & kind approach to the residents never wains and is clearly appreciated by all the residents who look forward eagerly to each activity. This is not just observed by myself but is echoed when I speak to the residents who always sing their praises.
All the staff are dedicated to the caring service they supply they create an atmosphere in which the highest level of care can be given.
Reply from Nina Stephens, Home Manager at Prince George Duke of Kent Court

Thank you for your positive feedback, it is always great to hear that the staff team goes above and beyond, they work hard to ensure that the residents well well-being is always met during every aspect of their day. Your lovely feedback will be passed on to the teams—many thanks.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (8)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Royal Masonic Benevolent Institution Care Company (RMBI) to verify any information. View our terms and conditions. The Royal Masonic Benevolent Institution Care Company (RMBI) has a Platinum Service – more info.