Care Home Owned by The Royal Masonic Benevolent Institution Care Company (RMBI) in Berkshire

be more happy and grateful that Mum is in their care.

medical appointments. Staff will endeavour to arrange activities as requested by residents. 24/7 nurses offer individual support and updates on medical issues. Food and drink could be improved to offer more fresh options. I wonder about the nutritional value.

and the lovely gardens. I can certainly bear this out as I visit most days and Mum and I have both formed great relationships with staff, other residents and relatives. The activity managers are full of energy and creative ideas and are unfailingly kind and responsive. As Mum's needs increase, every effort is made to meet them.

and aware of what is going on day to day. The clinical care shown has been to an exceptionally high standard. My family are delighted with the care given at Prince Philip.

here and have made lots of new friends with the other residents. I have total peace of mind with Mum and Dad being in such a wonderful place. Such a big thank you to everyone at Prince Philip Duke of Edinburgh Court.

on and always with such care and attention. The home itself is looking a little tired now, but not long till they move into the new building, which I was able to visit last week and looks amazing. Such consideration of needs has been taken into account when planning and designing the new build. Mum is very much looking forward to moving next month.

changes or developments, and they are very understanding and patient in answering any questions I may have. I really appreciate the dedication shown by the staff and I am very grateful for the way in which they have helped my father to settle in and for all they do to look after him and the other residents.

obviosuly involved in the care of my mother and knew her needs and character well. They were insistent that they brought us another chair to sit on and made us both a cup of tea as well as chatting to us about my mother and her health. Considering the challenging and difficult conditions they are working under I find this extraordinary that they can be so kind and attentive. It is also nice to see the same staff looking after my mother and this is why they know her well and can assisit her in particular with her feeding, which can take an inordinate amount of time, which I am sure they do not always have. The facilities are a little tired but they will soon be moving into a new building.

Senior nurses and staff are excellent.

So the champers and glass we sent Dad were there so we could toast his 90th with him. The lovely activities ladies helped him with presents and cards, and the home provided a great cake.
The care and kindness lavished on my dad for his birthday made it special for all of us despite lockdown. It is also consistent with the care and support he receives every day.
We are delighted that we made the right choice of home for Dad with his Parkinson’s and increased nursing requirements. Lord Harris Court and its team provide exceptional care.

enough. The visiting arrangements are a great idea, allowing us to visit him safely. Thank you.

in the kitchen. In my view, with the right person in charge of catering, local fresh produce could be sourced and cooked on-site for no more than it costs to contract catering out to a large national company.
One specific comment I have, regarding the manner in which the home has managed the COVID19 crisis, is that they have done a superlative job in protecting staff and residents.

her feel connected with the real world and get through these tough months.
The screen visits have made it possible for two family members at a time to continue seeing mum throughout the lockdown which has made a huge difference to her feeling of well being and being able to communicate with the outside world.
Overall we can’t fault the care she’s received here at Lord Harris for over three years and wouldn’t hesitate to recommend it to anyone who wants a special home for their loved one.

I go and visit my mother the staff are very friendly and always may me feel so welcome.