Albert Edward Prince of Wales Court

Penylan Avenue, Porthcawl CF36 3LY

Albert Edward Prince of Wales Court, Porthcawl, Bridgend
Albert Edward Prince of Wales Court, Porthcawl, Bridgend
Albert Edward Prince of Wales Court, Porthcawl, Bridgend

Purpose-built in 1973 and refurbished in 2000, Albert Edward Prince of Wales Court stands in extensive, well-kept grounds situated one mile from Porthcawl town centre and the Promenade.

Within the grounds there are beautiful inner courtyard gardens made up of a fishpond, scented garden and herb garden for residents to sit in, relax and enjoy the outdoor space. There is also a bowling green and Club House in the grounds where matches are played throughout the season. Residents may participate if they wish. The Home is divided into ‘family-style’ house group units, each with their own team of care staff. Each house group has its own comfortable dining room and communal lounge.

All Homes can offer places to people with dementia, dependent on the individual needs of the person. Please contact the Home of your choice for further information.

Group: Royal Masonic Benevolent Institution Care Company (RMBI)

Person in charge: Alison Aberdeen (Home Manager)

Local Authority / Social Services: Bridgend County Borough Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 72 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Huntington's Disease • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Freemasons and their dependants non masons considered. Ages 65+.

Single Rooms: 72

Rooms with ensuite WC: 72

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care and Social Services Inspectorate Wales* Report on Albert Edward Prince of Wales Court: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Bed Vacancies

posted 04 Jan 2018

Please Contact Us for Latest Vacancies

Reviews

9.4 Albert Edward Prince of Wales Court has a Review Score of 9.4 (9.417)

The Review Score of 9.4 (maximum of 10) for Albert Edward Prince of Wales Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews over all time. This Average Rating is also the rating value for Albert Edward Prince of Wales Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.792 for Albert Edward Prince of Wales Court is calculated as follows: ( (270 Excellents x 5) + (38 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 322 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.625 Points relating to the number of positive Reviews for Albert Edward Prince of Wales Court is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14.4 positive Reviews (72 registered maximum number of service users ÷ 5). 9 Reviews ÷ 14.4 Target = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    25
  • Good
    1
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Albert Edward Prince of Wales Court?

  • Extremely LIKELY
    24
  • Likely
    2
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Albert Edward Prince of Wales Court

  • Daughter of Resident/Service User
    6
  • Resident / Service User
    4
  • Son of Resident/Service User
    3
  • Husband of Resident/Service User
    2
  • Nephew of Resident/Service User
    2
  • more

An excellent standard of care.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother would, of course, prefer to live in her own home. However, she realises that she is not fit enough to stay at home. She regards Albert Edward Court as the next best thing.
The staff are always helpful, caring and friendly. They attend to her needs very well indeed.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My Mother has been a resident since May 2016. Throughout that time she (has been) and is receiving the highest level of care. I have received/witnessed at the masonic home in Porthcawl. Staff are extremely caring and professional in all aspects of her care on a day to day basis without exception. Facilities and social aspects are of a very high standard. She is very happy and settled there which gives me a great deal of comfort.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are very friendly and helpful. The home is clean and inviting and visiting is positively encouraged.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have been a resident in the home for the past six weeks. I am more than satisfied with the way I have been treated. The staff have been wonderful, very friendly and supportive. I have made some very good friends.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother is treated as an individual, with most staff knowing her name. All staff are friendly and helpful and always take my mother's needs into consideration.
The entertainment is excellent and she thoroughly enjoys all the interaction, it is a big part of her life and she looks forward to the music performances.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home appears to be well maintained and the staff are all helpful. My mother in law seems quite happy there. It is always helpful to discuss her situation with the staff and get the up to date position. If I have any queries regarding her treatment I feel I can talk to the staff and they will do their best to resolve any problems.
The home is well situated, the grounds well maintained, each day there are several activities the residents can take part in or watch if they have the ability to do so.
It is a good home.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has been a resident here for just over 11 years. During that time she became less capable and is now blind, deaf and bedridden. Throughout tat time the care she has received from all the staff has been exemplary. She has been very happy here and would not wish to be anywhere else. The staff who care for her now are fantastic. They always treat her with respect and gentleness and do their very best to maximise her (now very limited) quality of life. I consider myself very fortunate that I have no worries at all about her care. I live 100 miles away and cannot visit all that frequently.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I am extremely pleased with the care that is being given to my mother, she is very happy since her move, to the point it has completely changed her and is obviously enjoying life to the full. It is now a relief to know that she is in safe hands, which before her situation, caused a lot of worry. Thank you one and all.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is a fantastic care home which provides a very high standard of care in every respect to my father who requires residential nursing care. The care team and administrative staff are courteous and genuinely concerned for residents whom they deal with in a dignified and compassionate way. The facilities were also excellent with residents being encouraged to take part in many daily activities.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My aunt has been resident for 3 years. All through this time whenever I visit her (usual unannounced) she is always happy and in great spirits, well looked after. The staff are fantastic and I cannot thank them enough for the care and service they provide.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This home sets standards to which all others should hope to attain. The standards of care provided and the comforts provided to residents are first class.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother has been a resident in the dementia support unit for the last fifteen months, having lived in a different home previously. He is well cared for and all staff are truly supportive. He has changed from being un-kept and unshaven with poor personal hygiene to a clean and tidy gentleman who now has the dignity he is due. I cannot speak too highly of the staff and facilities at this home.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My husband has been a resident in the nursing unit of this home for just over a year and I have visited him every week during this time I have found the staff in all parts of the home to be very kind, attentive, caring and very welcoming to visitors and relatives. The home goes that extra mile and should I need to have help in a home, this is where I would wish to go.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We are delighted with the care my mother is receiving at the Albert Edward Prince of Wales Court care home. It is beautifully looked after, clean and fresh. Mum always looks well dressed, clean and happy. She is very well and has been so much better since she moved into the Albert Edward. The well planned and stimulating activities are having an extremely positive impact on her. There is so much going on and plenty of company that she is definitely improving in all aspects of her health. There is a warm and friendly atmosphere there and nothing is too much trouble for the staff. They are supportive and treat all residents with dignity.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mother recently moved into the home. She suffers from Alzheimer's but has settled down really well. The staff are excellent and the environment is very safe. This home is highly recommended.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my friend has been at the Masonic he has had the best care in every way. My husband and I visit him twice a week and see the wonderful care he gets. We have noticed since he has been in this lovely home, how his health has improved, he is much more alert, having regular medication and good food. Happily he often says how good everyone is to him, and how happy he is.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Overall home exemplifies what every such care home should be. I have been a resident in this care home for three years. It is a spacious complex with main sitting room, library, bar and reception area, large enough to accommodate up to 40 residents for such activities as sitting bows. In the same way each of the residents bed/sitting rooms with wet rooms in suite are roomy and very comfortable. The home is positioned in gardens including a bowling green used busily by surrounding clubs. The atmosphere in there is a happy one with carers each talking and displaying quiet enjoyment of their jobs, a priority of appointment being one of empathy with people. The local GP visits weekly. Activities are arranged morning and afternoon 6 of the 7 days and sermons local choirs or orchestras visit on a Sunday. Food is plentiful, 3 choices served at lunch and supper and tea and coffee in between or whenever asked.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister is very comfortable and content at this home. She is unable to walk, but I would be pleased if she could be taken in a wheelchair to enjoy some of the numerous entertainment. She does not leave her room at all.

How likely would you be to recommend Albert Edward Prince of Wales Court? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Kristin Mewald, Marketing & Communications Officer at Albert Edward Prince of Wales Court responded to this review on 01 Feb 2016:

The Home Manager and Senior Nurse have contacted the resident's relative and discussed her sister's needs with her in detail to ensure that she receives the best care possible and can participate in life at the Home as much as her physical condition allows.

Very good facilities. Standards maintained consistently over a three year period, and counting. Office staff particularly helpful on every visit: willing to undertake extra work to facilitate looking after my aunt's financial affairs, and protecting her interests. Care staff also happy to assist with my aunt's visits outside the home, eg dental and hospital appointments, and shopping trips.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

The home is clean, light and airy and well appointed. Rooms are excellent. Staff in the DSU unit are very attentive and helpful. Food is of a good quality and entertainment first class. Overall I have no complaints.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Overall I consider my care as "fair", some things could be better, some worse.

How likely would you be to recommend Albert Edward Prince of Wales Court? Don't know

Average Rating: 

 3.2 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Poor

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Kristin Mewald, Marketing & Communications Officer at Albert Edward Prince of Wales Court responded to this review on 27 Jan 2016:

We have met with the residents' family and both addressed and resolved many of the issues that they raised.
They have since been involved in arranging admission to the Home of another family member who came in last Friday.

Albert Edward Care Home is one of the very best in Wales. My aunt has been a resident for 6 months and is having the best loving care, from a wonderful and professional team of staff. Nothing is too much trouble for them and they all always have a smile on their faces. The home is kept beautifully clean, and residents rooms are always neat and tidy.
Residents enjoy activities twice daily, and can choose from a selection of trips and visits. Christmas at Albert Edwards is magical - their festivities begin in early December, and keep on going. All aspects of care - from nursing, medical, and administrative are carried out by dedicated and friendly staff - all working hard to make this home a very special and homely, home from home for the residents.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have nothing but praise for this home. My wife, who has Alzheimer's is always clean and well turned out. The staff are most caring and helpful. I visit on most days and I am always made welcome. The food is good, so good in fact that my wife has gained weight.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The accommodation is first class.
Everything is done to look after you.
There are plenty of activities. Staff are very caring and pleasant all round care.

How likely would you be to recommend Albert Edward Prince of Wales Court? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the home to be clean, friendly and very well run. The staff are efficient, professional but relaxed. They deliver excellent care to all residents but are also supportive and friendly to relatives. My relatives care needs have changed since she moved in but care plans have always been modified appropriately. I would certainly recommend this home where the food is as excellent at the care.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the staff are most helpful and understanding of my mother-in-laws needs. They display a happy commitment to their jobs and work place. My mother-in-law is thriving on the attention and is totally contented. Well done.

How likely would you be to recommend Albert Edward Prince of Wales Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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