Albert Edward Prince of Wales Court

I visit the home twice sometimes three times a week and she is always well dressed and content I couldn't wish for a better. I don't say what days I will visit.

Thank you.

Well done to all the management and staff, cannot praise you enough, hence the 5-star rating.

The activities help to keep my father interested in what is going on around him.

When my late father was very ill I spent a number of nights at the home and could not have been made to feel more welcome in very challenging circumstances. As a family, we consider ourselves remarkably fortunate that both our parents have been looked after at the home. We live locally and visit the home a number of times a week and at different times of the day and evening, and the standard never wavers from excellent.

10 out of 10 as always from me, as I can't thank them enough for looking after him. Dad would say the same.

She was recently admitted to a psychiatric ward for a short stay but thanks to the staff at Albert Edward Prince of Wales Court Mum was able to return swiftly to the Dementia unit & she’s so settled & happy.

Really impressed with the way that the home looked after our father over the Christmas period. It was his first Christmas since he moved in so we weren’t sure what to expect. The home was decorated nicely and in a way, he felt really comfortable with. He thoroughly enjoyed himself. Thank you to all the team.

My mother-in-law has been at the home since September & suffers from mild Alzheimer’s. The staff over the Xmas period have been amazing. She felt loved, entertained and included. Everyone has been so attentive on her “off days” & encouraged her to be the life & soul of the party when back on form. We are truly blessed that she is now with such a great bunch of people who genuinely care. We felt guilty not bringing her to us for Xmas but in all honesty I think she had a better time than we did!

The care Dad receives at this home is top-notch. The staff are medically attentive, caring and, above all, always respectful. The food is great, and the activities are well thought out to occupy those who want it. As we do not live in the UK, our visits to Dad are not as often as we would like, but the staff still know us, and communication by email is good, putting us at ease that he is in the safest place for his condition (Parkinson’s). We’re made to feel part of the team. After 18 months, Dad is starting to refer to it as ‘home’.

The staff have also created a relaxed atmosphere whereby you don’t feel like a visitor but part of the team.

In March, my aunt will have been a resident at Albert Edward Prince of Wales Court for three years. Over that time, we have seen a massive change. Before going there she sat in a chair all day, wasn’t able to do anything and had no friends. Now, she enjoys going to activities with the friends she has made, participates in events and has gained in confidence. This is all due to the care and encouragement of all the staff at the home. I can’t thank you enough for all you do for my aunt.

Thank you to the manager and all your staff, especially Ireland House!

As a family, we feel so lucky that Mum is a resident of Albert Edward!

Thank you!

What an experience! From the moment I stepped into the building I was welcomed. My room was comfortable, light, airy, and with a sea view. As I was active, I was able to get to my dining room (one of at least five, each supplied by a central kitchen) with ease. The quality of the food provided was excellent and to my liking. I am not too sure of how many of the one hundred plus year old residents were into spicy curry and rice! Two days into my stay I was greeted warmly and asked of my well-being by every member of staff whom I passed, from the management to the newest of "helpers." Being mindful each day that the staff looked after the well-being of wheelchair, chair-bound, and bedbound residents, that took priority over us, the active residents. Morning, afternoon, and some evening events were put on for the benefit of all the residents. Here we met up with the less active. Did they enjoy? You bet they did! Night shift staff would regularly open my door to ensure that I was safe. Now that I am home, after three weeks of respite care, I am feeling the benefits of my stay. I will be promoting this care home for a long time.

My stay here in Albert Edward Prince of Wales Court has proved to be everything I hoped it would be. I came here unable to stand, let alone walk but within a couple of weeks I was able to walk a short distance using a mechanical aid and continue to make steady progress.

The Albert Edwards care home is more akin to an upmarket hotel than the traditional view of a residential home. The staff are welcoming, caring and professional. The facilities are fantastic. After a number of years of stress and worry about Mum's safety and well-being, I now have the peace of mind of knowing that she is finally in a caring, safe and secure environment where her many needs can be satisfied on a 24-hour basis by amazing staff to whom the family feel deeply indebted.

I feel so lucky that my partner was accepted at Albert Edward, having seen numerous other homes. His room is a good size, the facilities are excellent, and it is so clean and fresh smelling. The staff are wonderful and very friendly. Whenever we go into the home, we are greeted with "Hello, how are you" by any staff member we come across. There is a good range of activities - my partner enjoys several. When he moved into Albert Edward, he had difficulty speaking and moving after a devastating stroke. He has improved so much now, and it's lovely to have conversations over lunch.

Our mother is so pleased to be a resident saying that her treatment and care are like being on a cruise ship. Both my sister and I are so pleased that my mother is in such a warm, safe and homely place and is so well looked after.