Scarbrough Court

Alexandra Way, Cramlington NE23 6ED
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9.9 118 Reviews
  • Scarbrough Court, Cramlington
Scarbrough Court is a homely and refurbished accommodation that is environmentally-friendly and ideal for tailoring personalised care and support. The Home is close to historical sites and local beaches of Cramlington in Northumberland, and provides residential care, nursing and residential dementia support.

The Home comprises of beautifully designed communal areas, an impressive roof garden and landscaped grounds.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact Scarborough Court for further information.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1227 – £1494
  • Self-Funded Residential Dementia Care: £1305 – £1707
  • Self-Funded Nursing Care: £1668 – £2182
  • RESPITE Self-Funded Residential Care: £1411 – £1643
  • RESPITE Self-Funded Residential Dementia Care: £1435 – £1878
  • RESPITE Self-Funded Nursing Care: £1835 – £2400

Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.

These prices are only a guideline, please contact Scarbrough Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Samantha Buxton (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Self-funding residents or Freemasons supported by their Local Authority
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (58)
  • Single Rooms with ensuite Wet Room (58)

Parking

  • Parking on site

Scarbrough Court Reviews (118)

Total of 118, showing 1-20
9.9

Scarbrough Court has a Review Score of 9.9 (9.890) out of 10, based on 37 reviews in the last 2 years. Over all time Scarbrough Court has 118 reviews.

Overall Experience

  • 92
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Date Published

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25
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Review from Angela E (Daughter of Resident) published on 16 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent constant professional care for our Mam. All the staff are lovely, caring and work so hard. The home itself is very clean, comfortable and airy. The rooms are a good size compared to other homes we liked at. We feel very lucky to have our Mam in Scarborough Court. Thank you for everything

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you for your wonderful comments about the care that Mum recieves and about the Home. The team are fantastic and I will ensure that I share your comments with them.Thank you again.

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Review from Katy B (Granddaughter of Resident) published on 16 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not recommend Scarborough Court highly enough, all staff have treat my grandma like a family member with so much compassion and care from day one. The care provided is excellent and very efficient, all members of staff are extremely knowledgeable and friendly at all times and always making the
time to answer any questions. The facilities are exceptional with plenty of activities/events provided to cater for all residents and family members to partake and enjoy. I could not ask for a better place for my grandma to call home!

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your amazing feedback and comments, I am so pleased that not only your Grandma enjoys living here but also how you feel as a family, we couldn't do what we do without our fantastic residents and their families.Thank you so much again.

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Review from H T (Daughter of Resident) published on 14 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has been in Scarborough Court for a year now. She really didn't want to be there at first but they have gradually won her over. The staff are so kind and patient with her, even when she is being stroppy and rude ! My brother and I couldn't be happier with her care, all the staff are so friendly
with us and nothing is ever a problem to them. I would 100% recommend this home to anyone.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you for your wonderful comments and feedback, it is always lovely to receive such positive news and how comfortable family feel when visiting Mum.I will ensure that your feedback is shared with the team.Thank you again.

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Review from Robyn P (Granddaughter of Resident) published on 14 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been a part of Scarbrough Court for over 5 years now, and the team are fantastic with her. It's always lovely to feel welcomed when visiting, and over the years getting to know some of the staff. They all work so unbelievably hard, and I'm very grateful to know she's in safe hands
:)

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your lovely comments, your Grandma is very much part of the Scarbrough Court family, with her wonderful sense of humour and wit she brightens up everyone's days. It's a pleasure having her with us.Thank you again.

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Review from Tracy M (Daughter of Resident) published on 11 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam came to live here after suffering a stroke in January. I could really not recommend enough the staff and the care provided by Scarbrough Court. Not only to the care they are providing with my mam, but the love and care for all of us as a family. I really would say they create a home from home,
the cleanliness, the food everything really is 5 star. We appreciate the support of all the staff within the home.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your amazing comments, these are words that we love to hear about the care, the Home and service we provide.Its makes everything so worthwhile to receive feedback like this.Thank you again.

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Review from G P (Granddaughter of Resident) published on 11 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my nanna has moved in (about 5 years ago or so now) I think she's had the best care and the staff are amazing. It's nice to know she's close by, being well looked after & the home has a lovely atmosphere.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your lovely comments, I'm so pleased that you are happy with the care and support your Nanna gets at Scarbrough Court, I will ensure that your comments are shared with the team.

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Review from Sharon R (Daughter-in-law of Resident) published on 7 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank everyone for making my mother in law and the whole family very welcome. The care my mother in law is getting is brilliant. She feels safe and comfortable for the first time in a long time. The food is very varied and lovely. She is even enjoying the odd glass of wine with her meals.
The activities programe is varied and stuck too. She has loved seeing the pony, chicken & guinea pig.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank so much for your lovely comments, Mum is an amazing lady, so talented in so many ways, Mum has also had a big influence on us too, her knitting is fantasic the the Sailor Doll that she did for an neighbours 99th Birthday and the Pride doll that Mum made for us. I'm so pleased that everyone feels so welcomed, i will ensure i pass your comments over to the whole teamThank you so much again.

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Review from Nigel R (Son of Resident) published on 7 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have recently moved my mother here from another home, I can not praise the home or staff enough. The difference in my mother in the last 2 months is nothing short of remarkable. Several of my mother's visitors have made comment on how lovely it is to visit her and to go to the home because of the
friendly & homely atmosphere that is created by everyone.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your wonderful comments, I am so pleased that Mum has settled in so well and enjoying life at Scarbrough Court and the impact this is having on Mum's wellbeing.It makes everything so worthwhile to hear feedback like this, the whole team are amazing.Massive Thank you again

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Review from Alan G (Son of Resident) published on 17 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Scarbrough Court for a couple of years now. He loves all the staff and says he feels safe and looked after. I agree 100%.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you for your lovely feedback and comments, I'm so pleased to hear that Dad enjoys living at Scarbrough Court, he has a great rappor with everyone and always stops to have a chat. I'll ensure that your feedback is shared with the team.

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Review from R S (Cousin of Resident) published on 27 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are very caring and always ready to help with any problems the residents may have, someone is always near at hand if any help is required. Staff are always very friendly and always willing to any problems that the residents may be concerned about.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your wonderful comments, it is always great to recieve such positive feedback.I will pass your comments over to the team.Many thanks again.

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Review from L S (Relative of Resident) published on 19 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always happy and cheerful and willing to help. Residents are treated with dignity and nothing is too much trouble. Activities are first-class and all occasions are celebrated. Rooms are warm and cosy and residents are encouraged to personalise them as they wish. All in all Scarborough Court
is an excellent home from home for elderly residents.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your lovely comments, it is always heart warming to recieve such wonderful, positive feedback.Massive Thank you again.

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Review from C C (Daughter of Resident) published on 15 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been at Scarbrough Court for 7 months now and I feel very grateful that she has a place there. My mum went from being an active, independent lady to needing full time nursing care after a significant stroke. During the last few difficult months the Scarbrough court care staff, nurses and
management have all been so kind and supportive. Mum receives excellent care in a clean and pleasant environment. The food seems to be very good and the kitchen staff are accommodating of mum's complex dietary needs. There are also regular enrichment activities organised, which makes for a friendly and inclusive atmosphere.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your wonderful comments, after such a significant life changing event not only for Mum but for you as a family, that by Mum moving into Scarbrough Court has given you all, the reassurance that the care that Mum is receiving is excellent care.Thank you again for your lovely words.

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Review from Beverley S (Daughter of Resident) published on 15 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam came to live in Scarbrough Court in March 2024 until she sadly passed away in November 2025. I can honestly say she had an amazing experience as did all the family. The support, care, friendly and approachable staff (who were more like family) and love from everyone was first class and I would
not hesitate to recommend this care home to anyone!
Thank you for everything xxx

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your wonderful comments, Mum was such a huge character and she is so sadly missed, as are all of you.The team are great and I'm so pleased that you felt we were more like family, please don't be a stranger and if you are ever passing please pop in and say Hi, take care of yourselves.

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Review from Helen P (Daughter of Resident) published on 11 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam went into Scarborough court following a long stint in hospital 5 years ago. It was a very difficult time as it was right before covid lockdown. The staff helped her settle in and stepped in where I wasn't able to. They kept me up to date with everything and still continue to do so. She's on
nursing and has lots going on medically but she's so well cared for the nursing team are always on the ball. She has her favourite carers who always manage to put a smile on her face when she's feeling upset or agitated. But all the team are so nice and caring I don't worry at all about her as I'm updated or informed when I need to be. The home itself is lovely..rooms are bright and big..nice grounds.. always something going on. Wouldn't have wanted mam anywhere else.
Thankyou team..you are appreciated.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your wonderful comments, I can't believe Mum has been with us for 5 years, time seems to have flown by.The team are great and I'm so pleased to hear how settled Mum is and how happy you are as family with the care Mum recieves.I will ensure that your feedback is passed over to the team.

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Review from H N (Wife of Resident) published on 10 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have unfortunately had to visit three other homes over recent months and I can honestly say this one is by far the best. The staff not only care for my husband but are there for me also. I feel that they are my friends. There are many activities arranged and trips out in the mini bus. A party was
held for my husband's 90th Birthday. I get the feeling when I go on that the staff enjoy their work. I think the 5-star ratings say it all.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your wonderful comments, sharing that how comfortable you also feel coming into the home to visit your loved one.The team across the board are amazing and I will ensure that I share your lovely feedback with the team.

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Review from Mandy H (Daughter of Resident) published on 31 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been living at Scarborough Court now for a year & I would just like to thank everyone for everything they do.
Dad is very happy there & is well looked after, cared for and fed well, even liking a little glass of cider now & again.
There is plenty of activities, trips & things for Dad to
do if he feels up for it.
Everyone is approachable if I have any concerns about anything, & strive to do the best for all of the residents.
I would recommend Scarbrough Court 100%

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your wonderful comments and feedback, Dad is such a lovely gentleman, I'm so pleased that Dad has settled in and is very happy being here.It is such a difficult decision to make to move your loved one into a Care Home, but I'm so pleased that you chose us.I will ensure that your comments are passed onto the team.

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Review from R D (Daughter of Resident) published on 21 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been at Scarbrough Court for 6 months and I am very happy with the care she receives. Her needs are quite complex and she receives excellent medical support, I am always kept updated regarding her health issues and any further external practioner support/care required and conducted.
All
the the staff are always very approachable and welcoming.
I feel confident that my lovely Mum is good hands and well cared for at this time in her life, it's very difficult finding somewhere that ticks all the boxes and I feel like Scarbrough Court was a good choice. Thank you for giving her the kind and considerate care she deserves.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your wonderful comments and feedback. It is lovely to hear that as a family you feel that Scarbrough Court is the right place for Mum, the team are great and i will ensure that I share your fantastic comments with them.

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Review from Andrea A (Daughter of Resident) published on 17 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad chose Scarborough court as his end of life care unfortunately it came sooner than expected at only 11 days .
My dad received the most professional, caring and outstanding care in his short stay . Staff were attentive and intuitive to my dad's needs . As a daughter I could not have wished for
more . My dad was very happy.. Scarborough court is a beautiful homely and caring environment. Staff are attentive , professional and are clearly there because they care . I couldn't have wished for a more perfect place for my dad to be in his final days and will always be grateful for their care

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your lovely comments, I'm so sorry that Dad wasn't with us longer, the care team are a wonderful, amazing team and the care they deliver is completed is a dignified, caring manner. The team know their residents so well and are supported by a team of fantastic Nurses.

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Review from C D (Son-in-law of Resident) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely clean care home with welcoming and professional staff. Our whole family feel at complete ease knowing my mother in law is well cared for and happy.
There is always something going on, whether it be activities for the residents or activities the whole family can enjoy.
Every member of staff
is approachable and always put the residents wellbeing at the forefront.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your lovely comments and I'm so pleased that everyone feels at ease when visiting Scarbrough Court.The team are amazing and I will ensure that your feedback is shared with them.

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Review from S R (Daughter of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has only been here for four week now but has settled in very well, thanks to all of the staff here. They are very friendly and attentive. They seem to be prepared go above and beyond to help. The nursing staff have been most helpful with dad's requirements and medication. They also arranged for
the local minister from the nearby church to visit him.
We are delighted that dad is living here and know he is being well looked after. Thank you.

Reply from Samantha Buxton, Home Manager at Scarbrough Court

Thank you so much for your lovely comments about the care and treatment that Dad is receiving from the team, I will ensure that your comments are shared with our great team :)

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Current Review Score: 9.9 (9.890)

Overview of Review Score

The Review Score of 9.9 (9.890) out of 10 for Scarbrough Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.890 for Scarbrough Court is calculated as follows: ( (386 Excellents x 5) + (36 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 427 Ratings = 4.89

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Scarbrough Court is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

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Frequently Asked Questions about Scarbrough Court

What types of Care is Scarbrough Court registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Scarbrough Court have?

There are 58 Single Rooms.

What are the Facilities & Services at Scarbrough Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Scarbrough Court to the centre of Cramlington?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Scarbrough Court to verify any information. View our terms and conditions. Scarbrough Court has an Enhanced Service - more info.