Prince Michael of Kent Court

Stratford Road, Watford WD17 4DH
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9.9 91 Reviews
  • Prince Michael of Kent Court, Watford
Prince Michael of Kent Court is a purpose-built facility located close to the town centre in Watford.

The Home has assistive technology to help engage and entertain residents. A specialist reminiscence garden and lighting is also available to reduce 'sundowning', promoting calmness and providing reassurance.

The Home is divided into five ‘family style’ house group areas, each with their own team of care staff. Each house group has its own comfortable dining room and communal lounge.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact the Home for further information.
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Care Provided by Prince Michael of Kent Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1376 – £1624
  • Self-Funded Residential Dementia Care: £1580 – £2066
  • RESPITE Self-Funded Residential Care: £1513 – £1787
  • RESPITE Self-Funded Residential Dementia Care: £1738 – £2273

Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.

These prices are only a guideline, please contact Prince Michael of Kent Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Beverley Roberts (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Self-funding residents or Freemasons supported by their Local Authority
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (55)
  • Single Rooms with Ensuite Wet Room (9)

Parking

  • Parking on site

Prince Michael of Kent Court Reviews (91)

9.9

Prince Michael of Kent Court has a Review Score of 9.9 (9.928) out of 10, based on 33 reviews in the last 2 years.
Over all time Prince Michael of Kent Court has 91 reviews.

Overall Experience
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Reviewer Connection to Prince Michael of Kent Court
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Total of 91, showing 1-20
Review from Nigel P (Son of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Living on the other side of the world, we are so happy with the entire PMOK team. Everyone is so approachable, helpful, professional and incredibly supportive of my mother, who's dementia has progressed faster than we could have imagined. We have complete peace of mind knowing that our Mum is in amazing
hands, everyone from the housekeepers, careers and the adminsistration / management team are all in sync and 100% focused on my mother and all other residents. The events calendar is very well themed for key dates and they balance and structure wonderful activities across the month which are very inclusive. I truly can't speak highly enough of our expereince from the moment you walk through the door you realise its the people working at PMOK and their passion, caring nature, dedication and patience that makes this care home a very special place.
Reply from Rosalie Courtney, Business Relationship Manager at Prince Michael of Kent Court

Thank you so much for your complimentary review of our home and we are so pleased to hear that we have been able to give you and your family peace of mind for your mother's care. I will ensure that your kind words are passed on to the whole team. It is really appreciated to know that we are making a positive difference to our residents and their families.

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Review from Michelle A (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Prince Michael of Kent Court for nearly 2 years. She is relaxed and happy there and has been right from the very first day. She has a reputation in the home for being a 'bit of a ''dancing queen' as she absolutely can't stop herself from dancing whenever she hears music.
My mum is loving life again since being there! She enjoys all the various activities on offer and is usually first in line to participate in everything. It's so lovely to see her enjoying life again. I cannot leave a review without mentioning the amazing staff that work at the home. They are so lovely and treat the residents with such care and respect. They know each resident individually and tailor their support accordingly. I really couldn't ask for anything more. I feel so lucky to have found such a wonderful home for my mum to live in. I am relaxed in knowing how well she is cared for there and how happy she is.
Reply from Rosalie Courtney, Business Relationship Manager at Prince Michael of Kent Court

Thank you for such a lovely review of our home and staff team. The team always works hard to get to know each of our residents and make sure they enjoy their time with us. It is a pleasure to look after your mother and to know that she is loving life again. I will pass your kind words on to the team.

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Review from Antony M (Son of Resident) published on 23 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has lived at the care home for just over 18months as a dementia patient, the home does an excellent job of looking after her, keeping her clean and entertained, her room is perfect, the staff interact well with all the patients and are friendly to visitors, the individual wings have everything the
guests need, and the central communal area is perfect for entertainment and special events.
Reply from Rosalie Courtney, Business Relationship Manager at Prince Michael of Kent Court

Thank you for such a complimentary review of our home and care team. We are pleased to know that you are happy with the care given to mum. The team always strives to deliver the best possible care to our residents and it is always appreciated to receive such positive feedback. I will ensure your kind words are passed on to the whole staff team.

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Review from I H (Daughter of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my Dad recently and was so impressed by all the staff in his home. They are all kind and respectful to the residents.
The activities are fun, I joined in on one of their musical quizzes, again the staff were so personable and interacted with all the residents, everyone seemed to be having
a good time.
It is lovely knowing my Dad is safe and treated with respect.
Reply from Rosalie Courtney, Business Relationship Manager at Prince Michael of Kent Court

Thank you for leaving such a lovely review of our home and the complimentary words about our staff team. It pleases us to know that we have provided the reassurance to you that your Dad is looked after enjoys living with us. I will ensure your kind words are passed on to the whole team.

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Review from Louise D (Daughter of Resident) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have resided in other care homes in Suffolk. When we moved mum to Prince Michael of Kent care home after Dad died we were naturally apprehensive but there was no need. It is an excellent facility with excellent, caring, thoughtful staff from the manager, the team leaders, the staff, the kitchen,
right through to front of house. She could not have been in a better setting. She was content to the end. I cannot thank all of them enough for being there for her in her last months alone without Dad.
Reply from Rosalie Courtney, Business Relationship Manager at Prince Michael of Kent Court

Thank you for leaving such a lovely review of our home. Your mum was a very special person and will be missed by us all. The team always strives to deliver the best possible care to our residents and give their families reassurance, especially at difficult times. I will ensure to pass your kind words on to all the team.

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Review from M W (Son of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father needed to move care home as his old home could no longer cope with his needs. After visiting several other care homes Prince Michael of Kent was our first choice for him.
The home has great facilities (it was refreshing when we first walked in when compared to other homes). We have also found
the staff to be friendly and supportive.
The most important aspect of Dad's care is his mental well being. The staff have worked hard to help Dad settle in and have been proactive in helping to manage his dementia. I very much feel that this is a care home that works hard as a supporting advocate for residents when dealing with third parties. We are very grateful for this support.
I would highly recommend the Home.
Reply from Rosalie Courtney, Business Relationship Manager at Prince Michael of Kent Court

Thank you for taking the time to review our home. We are pleased to hear that you are happy with the care and support given to your father and that this has helped him to settle in a new environment and improve his wellbeing. It is always nice to receive such positive feedback and I will pass your kind words on to the team.

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Review from Marilyn M (Daughter of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Prince Michael of Kent Court for several years now. The facilities are lovely, the activities every day are varied and interesting. The property is absolutely stunning and the care is second to none. The staff are loving and caring and go above and beyond to make my mother comfortable.
Reply from Rosalie Courtney, Business Relationship Manager at Prince Michael of Kent Court

Thank you for such a lovely review of our home. We are so pleased you are happy with the care given to mum. It is always appreciated to receive such positive feedback and I will ensure your comments are passed on to the team.

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Review from A B (Friend of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whenever I visit my friend at Prince Michael of Kent Court, it never fails to impress me - it's such a welcoming place, with caring staff and happy residents.
There are regular events & activities as well as fantastic facilities.
My friend could not be happier there.
Reply from Rosalie Courtney, Business Relationship Manager at Prince Michael of Kent Court

Thank you for taking the time to leave such a lovely review of our home. We are pleased that your friend is so happy living here. I will pass your kind words on to the team.

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Review from Helen P (Daughter of Resident) published on 14 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Prince Michael of Kent Court is a wonderful care home. It is clean and tidy, light and airy and warm for the residents. It has a fabulous main lounge where they have weekly coffee mornings with the friends of Prince Michael of Kent Court. The residents can also come to the main lounge for musical (singing
and bands) entertainment. There is also a good activities programme that the residents can participate in. The home also has smaller lounges too.
My mum moved here at the end of October and she has been looked after so well. All the staff are kind, friendly, welcoming, very professional and above all so caring and respectful, and they are the same with relatives and friends too. It gives me, my brother and sister such peace of mind. Thank you!
Reply from Rosalie Courtney, Business Relationship Manager at Prince Michael of Kent Court

Thank you so much for your 5 star review of our home and the care team. We are so pleased to hear that your mum is enjoying living with us and this has given you and your family much reassurance. I will pass your kind words on to the team.

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Review from D S (Friend of Resident) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I visit my friend at Prince Michael of Kent Court home in Watford The whole experience is so impressive, from the overall friendly atmosphere to the warm compassion of the caring staff. There is always a great feeling of kindness and happiness throughout - such a great home to be in and all the
residents seem really content.
Reply from Rosalie Courtney, Business Relationship Manager at Prince Michael of Kent Court

Thank you so much for such a lovely review of our home and for your kind words about our care team. I will ensure to pass on your compliments.

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Review from Ann Y (Daughter of Resident) published on 18 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Prince Michael of Kent Court is a very unique care home. As you walk through the door, it feels modern, bright and airy with very welcoming staff in reception to greet you.
All the staff are exceptionally caring and attentive towards the residents and family members, nothing is too much trouble for
them.
There are daily activities and a weekly coffee morning in the main lounge which all the residents really enjoy.
Prince Michael of Kent has been home to my mother for nearly 5 years, she's so happy there.
I live 2 hours away but feel completely at ease with the care and support she gets on a daily basis. I also receive regular updates on Mum's health and general well-being which is very comforting for me being so far away.
Without doubt I would highly recommend Prince Michael of Kent Court
Reply from Rosalie Courtney, Business Relationship Manager at Prince Michael of Kent Court

Thank you so much for such a wonderful review of our home and care team. We are pleased to hear that your mother is happy and enjoying living here and that we have provided reassurance to you all. I will pass your kind words on to our team.

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Review from Clare R (Daughter of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The entire experience has been remarkable from the outset and beyond.
Our father has been made to feel welcome by the entire team, in addition, visiting family have been welcomed and this has given us the reassurance that his needs and wellbeing have been at the forefront at all times. Everyone is
so attentive, we can clearly see that this is so natural for all the team at Prince Michael of Kent Court.
Thank you.
Reply from Rosalie Courtney, Business Relationship Manager at Prince Michael of Kent Court

Thank you so much for your 5-star review of our home. We are pleased to hear that you, your father and your family have had such a positive experience with us and that he is being well looked after. I will pass your kind and complimentary words on to the care team.

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Review from Andrew B (Friend of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Prince Michael of Kent Court is very different to other care homes I have visited. It is bright and warm. The atmosphere is always welcoming and the staff are friendly and caring. My friend has been at Prince Michael of Kent Court for some time and he loves living there. There are activities every day
and also regular events like live musical entertainment and coffee mornings. The gardens are lovely. One of the gardens has the theme of a 1960's street scene, with shop fronts and an old-style telephone box. My friend says that all the staff are so lovely and nothing is too much trouble. The facilities are fantastic with a shop, bar and even a jukebox! My friend has had a new lease of life since being at Prince Michael of Kent Court.
Reply from Rosalie Courtney, Business Relationship Manager at Prince Michael of Kent Court

Thank you so much for your lovely review of our home. We are pleased to hear that your friend is enjoying their time with us and all the activities available. I will pass your kind and complimentary words on to our care team.

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Review from Deborah R (Granddaughter of Resident) published on 20 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother was treated with love, dignity and real care and attention right to the very end. The whole team are magnificent and nothing is too much trouble, they become family and my grandma adored them all. From the front of house to the four particular members of staff and all the amazing carers
who ensured that my grandma wanted for nothing.
Putting a relative in a care home is daunting and full of mixed emotions, guilt, fear and trepidation.
Know that if you put your loved one in Princess Michael of Kent Court care home that is all taken away and it becomes home to you too.
Can not recommend enough.
Reply from Rosalie Courtney, Business Relationship Manager at Prince Michael of Kent Court

Thank you so much for taking the time to leave such a lovely review of our home and care team. It was a privilege to look after your grandmother and that you all felt welcomed and part of our family here. I will ensure your kind words are passed on to the team.

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Review from Susan T (Niece of Resident) published on 21 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle is always treated with respect and kindness at Prince Michael of Kent Court. He is very settled there and the staff are so good with him. He attends a lot of activities that the home runs for the residents which helps to jog his memory and remind him of past and present times. They have a coffee
morning every Thursday morning for the residents and families that wish to visit on that day, the staff and volunteers are very attentive to everyone's needs serving coffee, cake and playing music softly in the background.
Reply from Rosalie Courtney, Business Relationship Manager at Prince Michael of Kent Court

Thank you so much for your kind words about our home and team. We are pleased to hear that your uncle and yourselves enjoy the activities provided and that he feels settled and supported within the home. I will pass your positive feedback on to the team.

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Review from Mandy W (Daughter-in-law of Resident) published on 17 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law moved into Prince Michael of Kent last November as she could no longer cope at home. The staff are professional, friendly, and attentive and provide great care.
The home offers a wide range of activities and lovely outdoor space to sit in during the good weather. The staff encourages
residents to participate in the activities. Often on a Sunday afternoon, they have a singer or band perform. At Christmas, the decorations are amazing.
Each wing has its own dining room and meals are eaten in the dining room giving residents the opportunity to chat to one another.
I would recommend Prince Michael of Kent Court.
Reply from Rosalie Courtney, Business Relationship Manager at Prince Michael of Kent Court

Thank you for such a lovely review of our home. I am pleased to hear that your loved one enjoys the activities provided. The team tries to ensure that there is always something for everyone. I will pass on your kind words to our care team.

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Review from A L (Daughter of Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for over 12 months and it has been a really positive experience for her throughout. The staff are warm, friendly, attentive, and caring. The home is light, modern, and airy. The quality of care has been high and the experience has exceeded all our expectations. We're pleased
to have found PMKC!
Reply from Rosalie Courtney, Business Relationship Manager at Prince Michael of Kent Court

Thank you for such a fantastic review of our home. We are pleased to hear that your mother is enjoying her time here and that our staff has exceeded your expectations of the service we provide. I will pass your kind words on to our team.

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Review from Marina G (Daughter of Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Prince Michael of Kent Court highly enough. From the process of having Mum moved in, the attention paid to ensuring Mum settled in well and all the lovely, warm, kind, and caring staff in every aspect of this amazing organisation. As a family we were very anxious about moving Mum
into a care home, however, we need not have been - if only all care homes were as brilliant as PMK!
Reply from Rosalie Courtney, Business Relationship Manager at Prince Michael of Kent Court

Thank you so much for your 5-star review of our home. The team always strives to give a high level of care and it is lovely to hear that we have been able to deliver this. I will pass your kind words on to the team.

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Review from Alison J (Daughter of Resident) published on 24 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Prince Michael of Kent Court last November as she could no longer cope at home. Since entering the home she looks healthier and younger! Staff are friendly, professional, helpful and attentive to Mum's care needs. The bright, clean and welcoming atmosphere/layout is brilliant with
lots of lovely outside space. The care home has an excellent activity programme, Mum's favourite is the Love to Exercise class. The food and social dining facilities are great. I would highly recommend Prince Michael of Kent Court.
Reply from Rosalie Courtney, Business Relationship Manager at Prince Michael of Kent Court

Thank you so much for your 5-star review of our home. We are so pleased to hear that your mother is enjoying living here and the positive impact this has had for her. I will pass your kind words on to our staff team.

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Review from D K (Son of Resident) published on 19 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been delighted with the friendly and professional staff at The Prince Michael of Kent Court home in Watford. I have really been grateful for making my mother's move so easy and stress-free. Each time we attend we are greeted with a friendly, happy face and am happy to recommend this home without
any hesitation. Sincere thanks to all the staff.
Reply from Rosalie Courtney, Business Relationship Manager at Prince Michael of Kent Court

Thank you so much for leaving such a positive review about the home and our staff team. I will pass your kind comments on to them as they always strive to deliver high quality care and support to all our residents and their families.

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Current Review Score: 9.9 (9.928)

Overview of Review Score

The Review Score of 9.9 (9.928) out of 10 for Prince Michael of Kent Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.928 for Prince Michael of Kent Court is calculated as follows: ( (364 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 390 Ratings = 4.928
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Prince Michael of Kent Court is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Oct 2024

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (3)

Beverley

Beverley Roberts

Job Title: Home Manager Joined: 2012

I have over 15 years of experience working with older people in the Care Sector. I have worked at Prince Michael of Kent Court since 2012, initially as Deputy Home Manager, and I was appointed to Home Manager in 2015.

Ersilia

Ersilia Antohe

Job Title: Deputy Home Manager Joined: 2013

I have worked at Prince Michael of Kent Court since 2013. I have held several positions since I started including Team Leader, Training Manager and in November 2022 I became the Deputy Home Manager.

Rosalie

Rosalie Courtney

Job Title: Business Relationship Manager Joined: 2015

I joined the team at Prince Michael of Kent Court in 2015. I started as a Receptionist and became the Business Relationship Manager in February 2018. I am responsible for all aspects of residents’ finances, and the administrative procedures within the Home.

Frequently Asked Questions about Prince Michael of Kent Court

What types of Care is Prince Michael of Kent Court registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Prince Michael of Kent Court have?

There are 55 Single Rooms.

What are the Facilities & Services at Prince Michael of Kent Court?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Prince Michael of Kent Court to the centre of Watford?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

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