Prince Michael of Kent Court, Watford, Hertfordshire
Prince Michael of Kent Court, Watford, Hertfordshire
Prince Michael of Kent Court, Watford, Hertfordshire

Prince Michael of Kent Court is a purpose-built facility, with pleasant grounds and a tasteful interior where residents can achieve peace and comfort.

The elegant gardens are attractively landscaped and have lots of seating areas to shelter from the sun. Prince Michael of Kent Court also boasts an indoor glazed area which is planted with attractive foliage.

The Home is divided into four ‘family style’ house group units, each with their own team of care staff. Each house group has its own comfortable dining room and communal lounge. All Homes can offer places to people with dementia, dependent on the individual needs of the person. Please contact the Home of your choice for further information.

Group: Royal Masonic Benevolent Institution Care Company (RMBI)

Person in charge: Beverley Roberts (Home Manager)

Local Authority / Social Services: Hertfordshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 55 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Huntington's Disease • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Freemasons and their dependants non masons considered. Ages 60+.

Single Rooms: 55

Rooms with ensuite WC: 47

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Parking:

Parking on site

Latest Care Quality Commission* Report on Prince Michael of Kent Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Prince Michael of Kent Court has a Review Score of 9.8 (9.782)

The Review Score of 9.8 (maximum of 10) for Prince Michael of Kent Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 32 Reviews over all time. This Average Rating is also the rating value for Prince Michael of Kent Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 16 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.782 for Prince Michael of Kent Court is calculated as follows: ( (301 Excellents x 5) + (70 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 377 Ratings = 4.782

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Prince Michael of Kent Court is based on 16 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11 positive Reviews (55 registered maximum number of service users ÷ 5). 16 Reviews ÷ 11 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    27
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Prince Michael of Kent Court?

  • Extremely LIKELY
    29
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Prince Michael of Kent Court

  • Daughter of Resident/Service User
    12
  • Son of Resident/Service User
    7
  • Friend of Resident/Service User
    4
  • Resident / Service User
    3
  • Cousin of Resident/Service User
    1
  • more

Whenever I visit P.M. of K.C. (each week) I find the staff helpful and kind, the home immaculate, with activities taking place. My friend seems happy and contented.
P.M. of K.Court is undoubtedly the best care home I have ever visited.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Paid my regular visit to Mum and found her engaged chatting to other residents and staff. Really great to see her so happy and animated.
Always a lovely atmosphere at PMOK and such caring staff.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have been at the home nearly three years. The room is very comfortable and my bed os comfortable. I have my own toilet and washroom. The bathrooms and showers have recently been refurbished. There is very little disturbance at night. All the staff are very kind and helpful. The meals are satisfying. Various activities are arranged and there is a monthly programme of events. There are lovely gardens to sit in and 3 ducks provide entertainment. There Friends Association organise outings and family events. The atmosphere is friendly and welcoming.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very pleasant atmosphere in a beautiful home interesting activities for all residents. All the staff are friendly and helpful.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been at PMKC for a year. She is settled and content and I feel she is treated respectfully and with dignity.
She is 99 and she has a good quality of life for her great age.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Well looked after. Staff trained well. Good activities programme. Good standards throughout. A good living environment which doesn't come over as "institutionalised".

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

I have nothing but praise for this care home they truly care. They looked after my late mother who had dementia and continue to look out for my father who is much more independent. Nothing is too much trouble. Residents and their relatives are treated with kindness and consideration. Residents interests are catered for and a variety of activities are offered to accommodate these. The facilities are constantly updated. Relatives are kept informed of developments by regular meetings. It is a wonderful place with wonderful staff.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The very best possible in care, quality of food, cleanliness and safety which make it a true 'home from home' environment with a relaxing 'holiday' with friends, 5 star accommodation, all inclusive ambience.
The care and attention given by staff is exemplary with the right amount of assistance given to each resident - good monitoring systems, unregimented, individual attention, but with a sense of freedom - my mother is very happy there and therefore her family is satisfied that she could not be in a better place.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The staff are welcoming and friendly. The care that is given to the residents is all that you would want. It is a huge relief to know that my dad is well looked after and safe.
The building is well designed so that residents can always sit looking outside in the conservatory, in the main lounge where there is always something going on or in their own corridors quiet lounge.
I would recommend this home without reservation.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff are always friendly and look after the residents well. My Mum is always clean and well looked after. The activities and entertainment are always very enjoyable. The home is very clean and a pleasure to visit.

How likely would you be to recommend Prince Michael of Kent Court? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have been very happy with the care given to my mother. The door is always open when I wish to discuss concerns or discuss her needs. She is always shown respect and care by members of the home and os able to maintain her health both mental and physical. I cannot express strongly enough how grateful I am to all members of staff at Prince Michael of Kent Court.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

It's very nice here and I am well looked after.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Always a warm and friendly welcome upon arrival from all staff and always informed of any changes in my partner. Very impressive range of activities to stimulate residents. My only area of concern is why a resident is woken up at 5.45 am - far too early.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Excellent home. The atmosphere is positive and calm, much love and attention to detail of my mum. I asked mum how it is here her reply was "The Queen couldn't be better looked after," that says it all!!

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

An excellent home. I feel very confident in the staff and managers and I have no worries about their competence and their ability to assist in making sure all is working well.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Unlikely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am well looked after and can not fault and am enjoying life.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

What they have done for my mother there is unbelievable.
She had given up and did not have long to live but has now been in there for four years.
The place couldn't be better.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident at Prince Michael of Kent Court for the past two years. During this time I have visited her at least once a week. Depending on other commitments my visits have been on different days and times. I have always found the home to be well staffed with a variety of activities going on. All the staff, laundry, cleaners, carers have always been very friendly and helpful. I have no concerns or worries on leaving my mother in their care. I feel the support and attention she receives could no be bettered.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother became blind and lost part of her memory thought a series of strokes. She came to the home not knowing her way around or who was there. The professional and caring staff and management soon gave my mother confidence she needed. Now she can walk around and chat to people and join in on some of the activities and entertainment. Everyone is so friendly and stop and have a chat with mum. The meals are of a very high standard and excellent choice, nothing is too much trouble. Mum gets guidance at meal times in the dining room or wherever she wants to have her meal. Everywhere is so clean and tidy and homely. She thinks the staff are wonderful and so do I. Knowing she is safe and really cared for.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend moved to Prince Michael of Kent Court Care Home at the beginning of December 2015. She is 90 years old and her increasing loss of memory had caused her to become very stressed and unhappy.
Her eldest son arranged for her to come to Prince Michael of Kent Court and I am very relieved to find her so much happier and relaxed when I visit. The staff are kind and friendly and the surroundings pleasant. I do not know the cost of her care but her son implied that is it fairly expensive but well worth it.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The home provides an excellent service by caring people. I feel very happy knowing my mother is safe, secure and well looked after.
Her needs have changed over time and the home have monitored and adapted the service to meet her needs.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am overwhelmed by the kindness and commitment shown by all the staff to my mum. She is so happy at Prince Michael of Kent Court and is always saying how lovely everyone is. She must drive them all nuts but they are nothing but patient, warm and affectionate with her. We are all so relieved to know she is so well cared for and have nothing but praise for the staff.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My father has Alzheimer's and has spent the last 8 years in specialized care in Prince Michael of Kent Court. (PMOK). It is an excellent care home. I live in Canada and can only afford to visit my father once a year. The staff at PMOK are excellent and send me monthly newsletters so that I can keep in touch with what activities and trips that my father is enjoying. In addition they arrange special one on one SKYPE sessions so that I can see and chat with Dad online. This means so much to me and due to the 9 hour time difference, the staff have to arrange to do this late in the evening.

Should they have any special concerns, they get in touch with me at once. This is such wonderful peace of mind, living so far away. I cannot recommend this home and the excellent professional staff enough.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

It is an excellent care home and the staff are very friendly and well trained, also the facilities are of an excellent standard.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The whole place always looks bright and welcoming - also fresh smelling (well ventilated).

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

A dedicated team providing good care. Lovely setting. Good activities

How likely would you be to recommend Prince Michael of Kent Court? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I had been caring for my Nanny for 8 years in her own home but it all got too much and her care needs continued to get greater. Moving her into PMOK was a massive translation for both of us and I was nervous about handing her care over to others. This was over a year ago now and I am nothing but thrilled with the care Nanny receives. The love and attention to detail shown by all staff is fantastic. Activities go way above and beyond to keep residents lively and engaged. Nanny's room is wonderful, her personal care is very good, staff are friendly and the home and gardens are kept most beautiful.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has been a resident at PMOK for 5 years and I have never felt anything but completely satisfied with the care they have given to home. When he initially moved into PMOK he was mobile and able to join in the variety of activities available- outings- including going to local restaurants, garden centers and to see the Christmas lights in London, music evenings, fish and chip nights to name just a few. And today when I visited some of the more able residents were going of shopping for new shoes with carers.
Since then his condition has changed and he is not mobile and can have challenging behaviour. However his care has been wonderful and he is able to join in activities when he wishes. His care is personalised - tailored to his needs and moods and the family are also involved. Whenever I visit him the staff are welcoming and friendly, and have observed how they interact with other residents- sitting doing their nails or just holding hands.
One of the reasons that we chose PMOK was the male female ratio.
The Home has a homely feel, great care and I would strongly recommend it to those who reach the criteria.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother moved into the home in October 2015 and is settling in well. It's a huge wrench after over 60 years of married life to lose your husband and then need to move to residential care. The team are fantastic. The home manager is always warm and friendly and does her utmost to ensure that the residents' needs come first. Natural teething problems have been resolved readily. Almost without exception mum has found all the staff helpful, kind and friendly.

Whenever I visit, morning, afternoon or evening, there always seems to be some social event going on for the residents to join in. Mum has also been out for lunch and shopping trips are organised too. Input from outside groups like choirs and games organisers helps to offer the residents a varied entertainment program.

The home itself and the surroundings are beautifully maintained and kept very clean.

Overall I am very impressed with the level of care provided.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother, approaching 100 years of age, has been wonderfully cared for in this warm and compassionate environment.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

P.M.K.C. is a very friendly home for my cousin and also to me and my family when visiting or sorting out any financial affairs. The entertainment and social life is better than if he were at his late home struggling alone.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A relatively modern, clean, very well-maintained home. The staff - from the Home Manager to the individual Carers, the Catering Manager, the lady who deals with the laundry and even the handyman - are all, without exception, friendly, courteous and co-operative, not only to my Wife as a resident, but also to me as her Husband, and my family and friends who visit my Wife. The support that is given to my Wife is wonderfully caring in the extreme (from her daily routines and her meals, but also to just 'popping in' to see her in her room from time to time to check she is OK and happy), relaxed, friendly - almost loving! - and this care creates a highly significant degree of confidence for me, and my family and friends, that my wife is being very well looked after.

How likely would you be to recommend Prince Michael of Kent Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Care Home Idol 2016

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