Prince Michael of Kent Court

Stratford Road, Watford WD17 4DH
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9.9 91 Reviews
  • Prince Michael of Kent Court, Watford
Prince Michael of Kent Court is a purpose-built facility located close to the town centre in Watford.

The Home has assistive technology to help engage and entertain residents. A specialist reminiscence garden and lighting is also available to reduce 'sundowning', promoting calmness and providing reassurance.

The Home is divided into five ‘family style’ house group areas, each with their own team of care staff. Each house group has its own comfortable dining room and communal lounge.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact the Home for further information.
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Care Provided by Prince Michael of Kent Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1376 – £1624
  • Self-Funded Residential Dementia Care: £1580 – £2066
  • RESPITE Self-Funded Residential Care: £1513 – £1787
  • RESPITE Self-Funded Residential Dementia Care: £1738 – £2273

Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.

These prices are only a guideline, please contact Prince Michael of Kent Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Beverley Roberts (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Self-funding residents or Freemasons supported by their Local Authority
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (55)
  • Single Rooms with Ensuite Wet Room (9)

Parking

  • Parking on site

Prince Michael of Kent Court Reviews (91)

9.9

Prince Michael of Kent Court has a Review Score of 9.9 (9.928) out of 10, based on 33 reviews in the last 2 years.
Over all time Prince Michael of Kent Court has 91 reviews.

Overall Experience
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Date Published
  • 91
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Reviewer Connection to Prince Michael of Kent Court
  • 36
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Total of 91, showing 81-91
Review from Marian D (Daughter of Resident) published on 19 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home provides an excellent service by caring people. I feel very happy knowing my mother is safe, secure and well looked after.
Her needs have changed over time and the home have monitored and adapted the service to meet her needs.
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Review from Rosalind V (Daughter of Resident) published on 19 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has Alzheimer's and has spent the last 8 years in specialized care in Prince Michael of Kent Court. (PMOK). It is an excellent care home. I live in Canada and can only afford to visit my father once a year. The staff at PMOK are excellent and send me monthly newsletters so that I can keep
in touch with what activities and trips that my father is enjoying. In addition they arrange special one on one SKYPE sessions so that I can see and chat with Dad online. This means so much to me and due to the 9 hour time difference, the staff have to arrange to do this late in the evening.


Should they have any special concerns, they get in touch with me at once. This is such wonderful peace of mind, living so far away. I cannot recommend this home and the excellent professional staff enough.

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Review from Kevin L (Son-in-law of Resident) published on 19 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is an excellent care home and the staff are very friendly and well trained, also the facilities are of an excellent standard.
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Review from Sue B (Daughter of Resident) published on 18 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am overwhelmed by the kindness and commitment shown by all the staff to my mum. She is so happy at Prince Michael of Kent Court and is always saying how lovely everyone is. She must drive them all nuts but they are nothing but patient, warm and affectionate with her. We are all so relieved to know
she is so well cared for and have nothing but praise for the staff.
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Review from S U (Son of Resident) published on 18 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A dedicated team providing good care. Lovely setting. Good activities
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Review from S L (Friend of Resident) published on 15 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole place always looks bright and welcoming - also fresh smelling (well ventilated).
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Review from Emma H (Granddaughter of Resident) published on 11 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had been caring for my Nanny for 8 years in her own home but it all got too much and her care needs continued to get greater. Moving her into PMOK was a massive translation for both of us and I was nervous about handing her care over to others. This was over a year ago now and I am nothing but thrilled
with the care Nanny receives. The love and attention to detail shown by all staff is fantastic. Activities go way above and beyond to keep residents lively and engaged. Nanny's room is wonderful, her personal care is very good, staff are friendly and the home and gardens are kept most beautiful.
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Review from Julie (Daughter of Resident) published on 11 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident at PMOK for 5 years and I have never felt anything but completely satisfied with the care they have given to home. When he initially moved into PMOK he was mobile and able to join in the variety of activities available- outings- including going to local restaurants, garden
centers and to see the Christmas lights in London, music evenings, fish and chip nights to name just a few. And today when I visited some of the more able residents were going of shopping for new shoes with carers.
Since then his condition has changed and he is not mobile and can have challenging behaviour. However his care has been wonderful and he is able to join in activities when he wishes. His care is personalised - tailored to his needs and moods and the family are also involved. Whenever I visit him the staff are welcoming and friendly, and have observed how they interact with other residents- sitting doing their nails or just holding hands.
One of the reasons that we chose PMOK was the male female ratio.
The Home has a homely feel, great care and I would strongly recommend it to those who reach the criteria.
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Review from Julie V (Daughter of Resident) published on 8 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into the home in October 2015 and is settling in well. It's a huge wrench after over 60 years of married life to lose your husband and then need to move to residential care. The team are fantastic. The home manager is always warm and friendly and does her utmost to ensure that the residents'
needs come first. Natural teething problems have been resolved readily. Almost without exception mum has found all the staff helpful, kind and friendly.


Whenever I visit, morning, afternoon or evening, there always seems to be some social event going on for the residents to join in. Mum has also been out for lunch and shopping trips are organised too. Input from outside groups like choirs and games organisers helps to offer the residents a varied entertainment program.


The home itself and the surroundings are beautifully maintained and kept very clean.


Overall I am very impressed with the level of care provided.

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Review from Lynda (Daughter of Resident) published on 6 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother, approaching 100 years of age, has been wonderfully cared for in this warm and compassionate environment.
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Review from Steven (Husband of Resident) published on 19 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
A relatively modern, clean, very well-maintained home. The staff - from the Home Manager to the individual Carers, the Catering Manager, the lady who deals with the laundry and even the handyman - are all, without exception, friendly, courteous and co-operative, not only to my Wife as a resident, but
also to me as her Husband, and my family and friends who visit my Wife. The support that is given to my Wife is wonderfully caring in the extreme (from her daily routines and her meals, but also to just 'popping in' to see her in her room from time to time to check she is OK and happy), relaxed, friendly - almost loving! - and this care creates a highly significant degree of confidence for me, and my family and friends, that my wife is being very well looked after.
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Current Review Score: 9.9 (9.928)

Overview of Review Score

The Review Score of 9.9 (9.928) out of 10 for Prince Michael of Kent Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.928 for Prince Michael of Kent Court is calculated as follows: ( (364 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 390 Ratings = 4.928
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Prince Michael of Kent Court is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Oct 2024

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (3)

Beverley

Beverley Roberts

Job Title: Home Manager Joined: 2012

I have over 15 years of experience working with older people in the Care Sector. I have worked at Prince Michael of Kent Court since 2012, initially as Deputy Home Manager, and I was appointed to Home Manager in 2015.

Ersilia

Ersilia Antohe

Job Title: Deputy Home Manager Joined: 2013

I have worked at Prince Michael of Kent Court since 2013. I have held several positions since I started including Team Leader, Training Manager and in November 2022 I became the Deputy Home Manager.

Rosalie

Rosalie Courtney

Job Title: Business Relationship Manager Joined: 2015

I joined the team at Prince Michael of Kent Court in 2015. I started as a Receptionist and became the Business Relationship Manager in February 2018. I am responsible for all aspects of residents’ finances, and the administrative procedures within the Home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Prince Michael of Kent Court to verify any information. View our terms and conditions. Prince Michael of Kent Court has an Enhanced Service - more info.