Devonshire Court

Mum always says how kind and lovely the staff are towards her after they have left the room. She appears to be content and settled - she enjoys her food and especially enjoys the various trips out such as the seaside and a canal boat trip this summer.

We always find mum very settled and happy. She does not say much but she is obviously well cared for physically and mentally. Whenever she needs any special medical care, she always has first-class treatment.

The home is being updated - clean, comfortable. Help is always available. Nursing is not provided internally, but is organised if needed.

Variety of food is good and attention given to diets if necessary.

Entertainment and exercise are given and outings organised.

After our own home, which was to us the best, Devonshire Court is the best.

Having visited other relatives in other care homes and I can only describe Devonshire Court as Excellent. I can assure you that if we myself and my sister's daughter were not happy and our complaints listened to my sister would be moved,

Overall I am happy that my mum is cared for in Devonshire Court. The home has improved over the three years my mum has been there.

The frontline carers are excellent on every level and ensure my mum is treated with respect and dignity. The activities have improved 100%. It's a lovely friendly place to visit.

Admission procedure conducted in an efficient, calm and caring manner. Moving in day was conducted with compassion and respect for the whole family. Staff attentive at all times.

The standard of care is excellent the attitude and moral of the staff are first class and treat the patients with dignity and compassion.
The entertainment programmes are very well planned and receive great support from the residents.
The cleanliness of the home is exceptional provided by a hard working staff. The dining arrangements compare to a very good hotel standard, without doubt, Devonshire Court is a credit to the masonic charity.

My father is very well looked after at Devonshire Court. Following a hiatus of leadership succession and issues around recruitment, the staff have really upped their game in what is a very challenging environment. I know many of the staff now and have faith in their intent and ability to look after my father.

We have been delighted with all aspects of this home despite it going through some tough times.
The care staff are all fantastic and show my mother lots of attention and genuine affection.
The cleaning staff also deserve a mention for not only cleaning but caring.
I would recommend Devonshire Court if you need to go through this difficult process with a loved one.

My mother has been a resident of the dementia unit for ten years. Mum is well looked after and enjoys life as fully as her condition allows. The 11-bedded unit provides a good ratio of staff to residents. The staff eat with the residents which adds to the 'family' atmosphere. The facility includes a large dining room/kitchen where drinks and snacks are prepared as required. Cooked meals are delivered in a heated trolley from the main kitchen. There is a residents' lounge/activities area and a further seating area. Mum's own room is sunny and light and provides everything she needs.
In addition to the work of the activities team, some of the staff volunteer their own time for additional activities and trips.
We recently had to take mum to the hospital for an appointment and we were grateful for the cooperation of management in providing both a carer and wheelchair transport to make this possible.