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- Queen Elizabeth Court care home







Queen Elizabeth Court has a pleasant seaside location and is set in five acres of beautiful grounds. This purpose built Home, which still retains much of its Victorian character and charm, is close to the town and a short walk away from the sea front and golden sandy beach flanked by Great Ormes Head and Little Orme. The Home is a short car ride away from historic Conwy, Snowdonia and...
Care Provided by Queen Elizabeth Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our care fees are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
The price(s) shown are provided by the care home. Contact Queen Elizabeth Court for full pricing details and T&Cs.
Contact Queen Elizabeth Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Good to Know
Group / Owner
- The Royal Masonic Benevolent Institution Care Company (RMBI)
- Voluntary / Not for Profit Owned
Person in charge
- Michelle Beer(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
- Self-funding residents or Freemasons supported by their Local Authority
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (3)
Queen Elizabeth Court Reviews (111)
Queen Elizabeth Court has a Review Score of 9.7 (9.694) out of 10, based on 18 reviews in the last 2 years.
Over all time Queen Elizabeth Court has 111 reviews.
My mother started for 2 weeks respite. She was very apprehensive and reluctant to go but by the end of her stay she was even talking about going back. The staff did everything they could to make her stay as pleasant as possible.
Thank you for such a lovely review - we are looking forward to your mum coming for another stay with us shortly.
When you become resident you get spoilt. No challenge any trouble. Recommend to anybody.
Thank you for the lovely comment. It is always a pleasure to get feedback from our residents.
Mum began her time in Residential care and her 3 years there was wonderful. The staff were always respectful, courteous and really couldn't do enough to help mum and support us as a Family. The activities enabled Mum to once again socialise. Most importantly we as a Family were able to spend quality time with our most important human and create precious memories. Mum had to be fast tracked down to Nursing Care in june 2025 and we were advised by her gp to prepare for the inevitable. We could not have been supported any better by the staff.
Sadly mum died this week. But the care compassion support and dignity that was shown to Mum and us as a Family was exemplary and meant we could spend mums final days as a Family by her side. The care went above and beyond and was a gold star standard of what "care" really should be. Thank you hardly seems enough for how grateful we truly are. Please show staff this.
The level of nursing care provided by everyone at Queen Elizabeth Court is outstanding and heartfelt - the most important reassurance for any family member (and especially for those like me who live overseas). A high level of professionalism is demonstrated by all, be that management, kitchen, garden or reception staff and above all, those who provide 'front-line' care. It is rare for more than 30 minutes to go by before someone pops their head around the door to offer needed support or just a friendly word.
The team are compassionate, professional, and consistently go above and beyond to ensure the residents' wellbeing. They treat my mother with dignity and kindness, taking the time to understand her needs and preferences. The home itself is warm, well-maintained, and creates a real sense of community, which has been wonderful for her.
The activities, meals, and overall atmosphere are excellent, and I have great peace of mind knowing that my mother is in such safe and caring hands. I am deeply grateful to everyone at Queen Elizabeth Court for the difference they have made to my mother's quality of life.
-Gareth
My husband has wonderful care from all the staff and I feel supported by them whenever I visit,. Due to his vulnerability he always feels safe there and the atmosphere there is always cheerful. He is given the opportunity to go to his room or to the lounge.
My dear aunt will have been a resident for 7 years this October and the care and service has always been consistent and exceptional from all staff. She is happy and feels at home at Queen Elizabeth Court. She interacts well with all the staff who are kind, caring and ensure my aunt is comfortable at all times. Any concerns are addressed immediately and the staff carry out their roles with professionalism, care and regard to dignity for the residents at all times. It continues to be a pleasure to visit my aunt, as we are made very welcome too. It is a wonderful home and I highly recommend it. I am so glad that my aunt is here and I know that she is in very safe, caring hands and I never have to worry about her well being. Thank you, Queen Elizabeth Court.
My mother has lived at Queen Elizabeth Court for almost 3 years and I have visited her regularly. She tells me she is happy to be there and feels safe and well cared for. She likes her spacious room, where she can watch people come and go, and at other times she enjoys sitting in the lounge with the other residents for company. I have observed the unit where my mother is resident to be thoughtfully led and the staff are very caring and attentive to residents individual needs and wellbeing. Communication with the staff is very positive and I feel I am kept up to date with any developments. The unit feels relaxed and it has a structure to the day, without being regimented, which suits my mother as she can please herself with what she does and when. Staff are very reassuring and supportive to my mother and provide appropriate care and activities. I am very satisfied with the standard of care my mother receives at Queen Elizabeth Court and reassured that she is in a safe place.
We have Power of Attorney for our cousin who has dementia and has been resident for almost two years at Queen Elizabeth Court. For the whole of that time the staff have done everything possible to help her settle and care for her even though of late her condition has often been challenging because of her illness. Her room is always immaculately clean and she, herself, tells us how kind the staff are to her. We are very impressed by all the staff in the unit and in reception who are well informed about our cousin and keep us up to date with her condition and anything she needs to improve her quality of life. We could not ask for more, we are always made welcome when we visit. The times of our visits are random but there is always a calm and caring atmosphere in the unit.
Everyone is passionate and enthusiastic, allowing the guests a relaxed and enjoyable lifestyle, while supporting and encouraging them. Overall a helpful and creative team. Thank you all for your support.
I would just like to say how exceptional your staff are. Very caring, and their work ethic is 100%. Would highly recommend Queen Elizabeth Court.
I came into QE Court for 2 weeks, so my wife could go to London to visit our family. It really was home from home but what made it was the staff who all went out of their way for me, I was given a great bedroom and the food was 5 star. If I had to give it a number it would be 100 out of 50.
Excellent treatment by all nurses and carers. I know she is in good hands. Couldn't ask for more.
Some very nice staff. Some lovely rooms with a very nice outlook of the surrounding landscaped areas. A reasonable choice of menu, however it can be somewhat limited at times. A good range of activities available to the residents, also flexible visiting times.
Thank you for your review. We will pass on the feedback to the Management team and the kitchen staff regarding the menu variety.
My mum is thriving under the care of the truly wonderful staff at Queen Elizabeth Court. As mum's condition has deteriorated, I have had experience of her living in 4 placed offering varying levels of care. Queen Elizabeth Court is by far and away the best, despite doing research and thinking I was always getting the best possible care for mum, in the past I've been very disappointed. However, Queen Elizabeth Court is like a breath of fresh air, the food, staff, cleanliness and the entertainment/stimulation offered is second to none. All care establishments should strive to be like Queen Elizabeth Court. Mum is so much happier and so am I.
My uncle is a very independent man in the later stages of dementia. He had been living alone but with frequent falls needed 24-hour care. Queen Elizabeth Court is so different to other care homes I have visited. There is a relaxed atmosphere and everyone is so friendly, staff mingle with residents either in the lounge or in their own very pleasant room. They take the trouble to find out about each resident and then act upon the information to interact with them individually. My uncle is given the freedom to get up and dressed when he wants and to walk freely with the secure wing. This gives him the same feeling of control he had in his own home. Everything is discreetly monitored so residents don't feel they are being watched but I can feel confident that if there were a problem it would be spotted immediately. I didn't think there would be a care home where my Uncle would be content but Queen Elizabeth Court fills the bill perfectly and I am so pleased to have found it.
My stay of one month respite at Queen Elizabeth Court was everything I was led to believe. Excellent.
Thank you for the kind review. We will let the team know.
It was wih great sadness that we had to resort to finding a care home for my father but it has been such a wonderful and happy experience coming to Queen Elizabeth Court. The way my father and us as a family have been treated has been with care and dignity and the staff in the home are truly the best. It is the staff who make it such a lovely place and the care and kindness is quite incredible! The environment as well - it is light, bright and doesn't feel like a care home. We couldn't wish for a nicer place for Dad.
Hi. Thank you for taking the time to leave such a lovely review for our care home.
My mum has been a resident for 2 years and the care and service is second to none and she is very happy.
We're glad to hear about your mum's positive experience. Thank you for your kind review.
Still happy with the care that my mother-in-law is receiving. The staff are always helpful and smiling and look after her very well.
Thank you for taking the time to leave such a wonderful review for our care home.
Bed Vacancies
Bed Vacancies
Posted: 16 July 2026Please Contact Us for Latest Vacancies
News (17) & Events (0)
- 15 Jul 2026
To celebrate South Asian Heritage Month within the Welsh community, residents at a local care home in Llandudno have enjoyed a Bengali culture day, thanks to staff member Sanji. Residents...
- 08 Jul 2026
A resident at RMBI Care Co. Home Queen Elizabeth Court, in Llandudno, has recently marked an incredible milestone as she celebrated her 102nd birthday surrounded by friends and staff. Mary...
- 04 Jun 2026
Residents and staff across RMBI Care Co. Homes took part in 'Learning at Work Week' during 18th to 24th May to share and learn new skills. The theme for this...
There are no upcoming events for Queen Elizabeth Court.
Awards / Recognitions (6)
- 30 Jun 2022Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
- 30 Jun 2021Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
- 28 Feb 2020Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
Accreditations
There are no accreditations posted yet for Queen Elizabeth Court.
Meet the Team (2)

Having qualified as a Registered Nurse in 2006, I have 20 years of experience working with older people in the Health and Care Sector. I have worked at Queen Elizabeth Court since 2012, initially as Deputy Home Manager, and I was appointed Home Manager in 2015.
Ensuring that the safety and well-being of our residents is at the centre of everything we do at Queen Elizabeth Court. It is a privilege to work within such a caring, professional and experienced team.

I have worked for RMBI Care Co. since March 2005, when I came as the Receptionist/Admin Assistant at Queen Elizabeth Court. In June 2011, I became the Business Administrator and now the Business Relationship Manager. I have loved watching the Home I work in develop over the years. We now have three areas to the home residential, nursing and residential dementia support, which in turn means that we can hopefully follow our resident’s journey as their care needs change in the later years of their life.
I have loved every day of coming to work in Queen Elizabeth Court to see our residents happy, enjoying day-to-day activities and living a fulfilled life to the best of their abilities, thanks to the care, empathy and kindness shown by my remarkable work colleagues.
Frequently Asked Questions about Queen Elizabeth Court
What types of Care is Queen Elizabeth Court registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Queen Elizabeth Court have?
There are 62 Single Rooms.
What are the Facilities & Services at Queen Elizabeth Court?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Queen Elizabeth Court to the centre of Llandudno?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Queen Elizabeth Court to verify any information. View our terms and conditions. Queen Elizabeth Court has an Enhanced Service -more info.