Queen Elizabeth Court

Clarence Drive, Craig-y-Don, Llandudno LL30 1TR
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9.8 110 Reviews
  • Queen Elizabeth Court, Llandudno
Queen Elizabeth Court has a pleasant seaside location and is set in five acres of beautiful grounds. This purpose built Home, which still retains much of its Victorian character and charm, is close to the town and a short walk away from the sea front and golden sandy beach flanked by Great Ormes Head and Little Orme. The Home is a short car ride away from historic Conwy, Snowdonia and the North Wales coast.

The team provide residential care, nursing and residential dementia support for up to 62 residents.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact Queen Elizabeth Court for further information.
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Care Provided by Queen Elizabeth Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1213 – £1353
  • Self-Funded Residential Dementia Care: £1434 – £1876
  • Self-Funded Nursing Care: £1325 – £2046
  • RESPITE Self-Funded Residential Care: £1334 – £1488
  • RESPITE Self-Funded Residential Dementia Care: £1577 – £2063
  • RESPITE Self-Funded Nursing Care: £1458 – £2251

Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.

These prices are only a guideline, please contact Queen Elizabeth Court to find out the exact price for your requirements.

Contact Queen Elizabeth Court to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Contact Queen Elizabeth Court to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Michelle Beer (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+
  • Self-funding residents or Freemasons supported by their Local Authority

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (3)

Queen Elizabeth Court Reviews (110)

9.8

Queen Elizabeth Court has a Review Score of 9.8 (9.787) out of 10, based on 20 reviews in the last 2 years.
Over all time Queen Elizabeth Court has 110 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Queen Elizabeth Court
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Total of 110, showing 1-20
Review from Aaron N (Son of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of nursing care provided by everyone at Queen Elizabeth Court is outstanding and heartfelt - the most important reassurance for any family member (and especially for those like me who live overseas). A high level of professionalism is demonstrated by all, be that management, kitchen, garden
or reception staff and above all, those who provide 'front-line' care. It is rare for more than 30 minutes to go by before someone pops their head around the door to offer needed support or just a friendly word.
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Review from Janet G (Niece of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear aunt will have been a resident for 7 years this October and the care and service has always been consistent and exceptional from all staff. She is happy and feels at home at Queen Elizabeth Court. She interacts well with all the staff who are kind, caring and ensure my aunt is comfortable at
all times. Any concerns are addressed immediately and the staff carry out their roles with professionalism, care and regard to dignity for the residents at all times. It continues to be a pleasure to visit my aunt, as we are made very welcome too. It is a wonderful home and I highly recommend it. I am so glad that my aunt is here and I know that she is in very safe, caring hands and I never have to worry about her well being. Thank you, Queen Elizabeth Court.
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Review from M J (Wife of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has wonderful care from all the staff and I feel supported by them whenever I visit,. Due to his vulnerability he always feels safe there and the atmosphere there is always cheerful. He is given the opportunity to go to his room or to the lounge.
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Review from Gareth H (Son of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, Gwyneth, has been a resident at Queen Elizabeth Court Care Home, and I cannot speak highly enough of the care and attention she has received. From the moment she arrived, the staff made her feel welcome, valued, and truly at home.
The team are compassionate, professional, and consistently
go above and beyond to ensure the residents' wellbeing. They treat my mother with dignity and kindness, taking the time to understand her needs and preferences. The home itself is warm, well-maintained, and creates a real sense of community, which has been wonderful for her.
The activities, meals, and overall atmosphere are excellent, and I have great peace of mind knowing that my mother is in such safe and caring hands. I am deeply grateful to everyone at Queen Elizabeth Court for the difference they have made to my mother's quality of life.
-Gareth
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Review from Elizabeth L (Relative of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have Power of Attorney for our cousin who has dementia and has been resident for almost two years at Queen Elizabeth Court. For the whole of that time the staff have done everything possible to help her settle and care for her even though of late her condition has often been challenging because of
her illness. Her room is always immaculately clean and she, herself, tells us how kind the staff are to her. We are very impressed by all the staff in the unit and in reception who are well informed about our cousin and keep us up to date with her condition and anything she needs to improve her quality of life. We could not ask for more, we are always made welcome when we visit. The times of our visits are random but there is always a calm and caring atmosphere in the unit.
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Review from Heather d (Daughter of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has lived at Queen Elizabeth Court for almost 3 years and I have visited her regularly. She tells me she is happy to be there and feels safe and well cared for. She likes her spacious room, where she can watch people come and go, and at other times she enjoys sitting in the lounge with the
other residents for company. I have observed the unit where my mother is resident to be thoughtfully led and the staff are very caring and attentive to residents individual needs and wellbeing. Communication with the staff is very positive and I feel I am kept up to date with any developments. The unit feels relaxed and it has a structure to the day, without being regimented, which suits my mother as she can please herself with what she does and when. Staff are very reassuring and supportive to my mother and provide appropriate care and activities. I am very satisfied with the standard of care my mother receives at Queen Elizabeth Court and reassured that she is in a safe place.
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Review from S P (Friend of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend moved in a number of months in a number of months ago. His wife and I have visited many times and have been thoroughly impressed with entire staff.
Everyone is passionate and enthusiastic, allowing the guests a relaxed and enjoyable lifestyle, while supporting and encouraging them. Overall
a helpful and creative team. Thank you all for your support.
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Review from D H (Son of Resident) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would just like to say how exceptional your staff are. Very caring, and their work ethic is 100%. Would highly recommend Queen Elizabeth Court.
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Review from D B (Respite Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came into QE Court for 2 weeks, so my wife could go to London to visit our family. It really was home from home but what made it was the staff who all went out of their way for me, I was given a great bedroom and the food was 5 star. If I had to give it a number it would be 100 out of 50.
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Review from D B (Husband of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent treatment by all nurses and carers. I know she is in good hands. Couldn't ask for more.
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Review from A A (Friend of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
Some very nice staff. Some lovely rooms with a very nice outlook of the surrounding landscaped areas. A reasonable choice of menu, however it can be somewhat limited at times. A good range of activities available to the residents, also flexible visiting times.
Reply from Chiao Kwan, Marketing & Communications Officer at Queen Elizabeth Court
Thank you for your review. We will pass on the feedback to the Management team and the kitchen staff regarding the menu variety.
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Review from Chrissy R (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is thriving under the care of the truly wonderful staff at Queen Elizabeth Court. As mum's condition has deteriorated, I have had experience of her living in 4 placed offering varying levels of care. Queen Elizabeth Court is by far and away the best, despite doing research and thinking I was
always getting the best possible care for mum, in the past I've been very disappointed. However, Queen Elizabeth Court is like a breath of fresh air, the food, staff, cleanliness and the entertainment/stimulation offered is second to none. All care establishments should strive to be like Queen Elizabeth Court. Mum is so much happier and so am I.
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Review from Margaret C (Niece of Resident) published on 17 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle is a very independent man in the later stages of dementia. He had been living alone but with frequent falls needed 24-hour care. Queen Elizabeth Court is so different to other care homes I have visited. There is a relaxed atmosphere and everyone is so friendly, staff mingle with residents either
in the lounge or in their own very pleasant room. They take the trouble to find out about each resident and then act upon the information to interact with them individually. My uncle is given the freedom to get up and dressed when he wants and to walk freely with the secure wing. This gives him the same feeling of control he had in his own home. Everything is discreetly monitored so residents don't feel they are being watched but I can feel confident that if there were a problem it would be spotted immediately. I didn't think there would be a care home where my Uncle would be content but Queen Elizabeth Court fills the bill perfectly and I am so pleased to have found it.
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Review from Tanya L (Daughter of Resident) published on 14 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I really cannot fault the home at all and that is exactly what it is, a home. The staff are so friendly and caring and it is immaculately clean.
So much effort goes into the activities for the residents. My mum really enjoys this and enjoys socialising with others.
It's nice to see my mum smiling
and we as a family have got back the quality of spending time with Mum.
Reply from Chiao Kwan, Marketing & Communications Officer at Queen Elizabeth Court
Hi. Thank you for taking the time to leave such a wonderful review for our care home.
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Review from Ronald F (Respite Resident) published on 8 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay of one month respite at Queen Elizabeth Court was everything I was led to believe. Excellent.
Reply from Chiao Kwan, Marketing & Communications Officer at Queen Elizabeth Court
Thank you for the kind review. We will let the team know.
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Review from Elizabeth G (Daughter of Resident) published on 23 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was wih great sadness that we had to resort to finding a care home for my father but it has been such a wonderful and happy experience coming to Queen Elizabeth Court. The way my father and us as a family have been treated has been with care and dignity and the staff in the home are truly the best.
It is the staff who make it such a lovely place and the care and kindness is quite incredible! The environment as well - it is light, bright and doesn't feel like a care home. We couldn't wish for a nicer place for Dad.
Reply from Chiao Kwan, Marketing & Communications Officer at Queen Elizabeth Court
Hi. Thank you for taking the time to leave such a lovely review for our care home.
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Review from J C (Daughter-in-law of Resident) published on 24 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Still happy with the care that my mother-in-law is receiving. The staff are always helpful and smiling and look after her very well.
Reply from Chiao Kwan, Marketing & Communications Officer at Queen Elizabeth Court
Thank you for taking the time to leave such a wonderful review for our care home.
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Review from S C (Son of Resident) published on 24 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident for 2 years and the care and service is second to none and she is very happy.
Reply from Chiao Kwan, Marketing & Communications Officer at Queen Elizabeth Court
We're glad to hear about your mum's positive experience. Thank you for your kind review.
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Review from Julie C (Daughter of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care has been excellent in Queen Elizabeth Llandudno. All staff committed to their roles in this home. Will highly recommend this home. I/we hope to return for respite in the future months/years.
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Review from Beryl R (Daughter of Resident) published on 14 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience with Queen Elizabeth Court the year my mother stayed.
Positives: amazing care with the nurses and carers at both residential and the nursing side.
We did have a few issues with a couple of carers but was sorted quickly.
Negatives: needs a bit of a revamp in places!
Office and management
overall make you feel very uncomfortable: Covid situations don't help.
Both reception ladies are extremely nice - thoughtful and compassionate.
My mum had the best end-of-life care there.
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Current Review Score: 9.8 (9.787)

Overview of Review Score

The Review Score of 9.8 (9.787) out of 10 for Queen Elizabeth Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.787 for Queen Elizabeth Court is calculated as follows: ( (206 Excellents x 5) + (21 Goods x 4) + (6 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 239 Ratings = 4.787
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Queen Elizabeth Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Queen Elizabeth Court

What types of Care is Queen Elizabeth Court registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Queen Elizabeth Court have?

There are 62 Single Rooms.

What are the Facilities & Services at Queen Elizabeth Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Queen Elizabeth Court to the centre of Llandudno?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Queen Elizabeth Court to verify any information. View our terms and conditions. Queen Elizabeth Court has an Enhanced Service - more info.