Queen Elizabeth Court

Thank you very much.

No complaints - the care home is every bit as good as one could expect.

It is very difficult to find any fault at all with this nursing home. The staff are very kind and caring and very happy to help when needed. My wife's quality of life has certainly improved this year since moving into Queen Elizabeth Court.

Queen Elizabeth Court continues to provide excellent overall care.

Residents happy, clean and well fed. Plenty of activities on offer and staff always here to help with patients and relatives needs.

Very welcoming, clean and comfortable.

This is a purpose built home. The layout is excellent. There are plenty of areas to sit and chat to residents. The standard is very high. There are many activities during the week. Music is a popular choice. There are day trips and other seasonal activities. The local school often visits. The staff are very professional and well trained. They are also caring and empathetic. I am pleased my mother is in such a caring environment.

Thank you to everyone who has helped to achieve this.

Caring, empathic, respectful, friendly staff delivering a first class service. Approachable and helpful!

Everyone is treated with respect. The home is clean, tidy and caters for all needs. I cannot thank the staff enough for the tremendous care they give to my mother.

Very good welcome and carers and nurses are very helpful. The choice of food, especially lunches, is poor with modern dishes instead of staple dishes suitable for the elderly and which they are used to.

I do not visit very often due to living a long way away. My mother is very needy and I believe her basic needs are adequately met. I am disappointed that none of the staff will accompany her to hospital appointments as she is afraid to go alone. We have no able-bodied relatives nearby to help, so a very kind neighbour volunteers to go with her. Her care needs are increasing and occasionally I have not been informed of any incidents, hopefully, this has been remedied.

Since my fathers move to Queen Elizabeth Court just over a year ago the care provided has been of the highest quality. All the staff are incredibly caring, professional and empathic. Earlier this year, several staff went over and above to help my father attend part of my wedding - something my whole family are incredibly grateful for. Every aspect of care and all facilities are excellent and we couldn't wish for my father to be cared for in a better environment.

Friendly staff - attractive interiors - friends keep telling me the food is lovely!

The reception area is very welcoming - spacious and an attractive meeting area.

Everyone is very courteous and welcoming. Every request I have made has been dealt with without delay and I know they are safe.

The home is to a very high standard, very well run and managed by very caring staff at all levels - faultless. Plentiful in-house activities and facilities. Sadly, although the menu is nicely varied, quality and taste is lacking quite often.

I have been visiting a friend since he became a resident and have been very impressed with the care and attention all the residents receive.

A wonderful "care home". With caring and passionate staff and nursing. Plenty of entertainment, day trips, bus service, tea and cake gatherings. Good food (room service if needed). Although close to Llandudno town, Queen Elizabeth Court sits in its own peaceful grounds, where residents can sit and chat. The rooms are comfortable and private with en-suite for your privacy and dignity. My aunt is happy and content and now calls it her home from home.

Generally OK.

Very happy with Dad's care. The carers work very hard and I sometimes feel there isn't enough staff!