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- Queen Elizabeth Court care home







Queen Elizabeth Court has a pleasant seaside location and is set in five acres of beautiful grounds. This purpose built Home, which still retains much of its Victorian character and charm, is close to the town and a short walk away from the sea front and golden sandy beach flanked by Great Ormes Head and Little Orme. The Home is a short car ride away from historic Conwy, Snowdonia and...
Care Provided by Queen Elizabeth Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our care fees are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
The price(s) shown are provided by the care home. Contact Queen Elizabeth Court for full pricing details and T&Cs.
Contact Queen Elizabeth Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Good to Know
Group / Owner
- The Royal Masonic Benevolent Institution Care Company (RMBI)
- Voluntary / Not for Profit Owned
Person in charge
- Michelle Beer(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
- Self-funding residents or Freemasons supported by their Local Authority
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (3)
Queen Elizabeth Court Reviews (111)
Queen Elizabeth Court has a Review Score of 9.7 (9.694) out of 10, based on 18 reviews in the last 2 years.
Over all time Queen Elizabeth Court has 111 reviews.
It is very difficult to find any fault at all with this nursing home. The staff are very kind and caring and very happy to help when needed. My wife's quality of life has certainly improved this year since moving into Queen Elizabeth Court.
Queen Elizabeth Court continues to provide excellent overall care.
Residents happy, clean and well fed. Plenty of activities on offer and staff always here to help with patients and relatives needs.
Very welcoming, clean and comfortable.
This is a purpose built home. The layout is excellent. There are plenty of areas to sit and chat to residents. The standard is very high. There are many activities during the week. Music is a popular choice. There are day trips and other seasonal activities. The local school often visits. The staff are very professional and well trained. They are also caring and empathetic. I am pleased my mother is in such a caring environment.
Thank you to everyone who has helped to achieve this.
Caring, empathic, respectful, friendly staff delivering a first class service. Approachable and helpful!
Everyone is treated with respect. The home is clean, tidy and caters for all needs. I cannot thank the staff enough for the tremendous care they give to my mother.
Very good welcome and carers and nurses are very helpful. The choice of food, especially lunches, is poor with modern dishes instead of staple dishes suitable for the elderly and which they are used to.
Thank you for your positive review of Queen Elizabeth Court and the care service we provide. We are sorry to hear that you do not feel the food is adequate for our residents. We aim to provide our residents with a variety of meals and we take on board residents individual wishes and suggestions....
I do not visit very often due to living a long way away. My mother is very needy and I believe her basic needs are adequately met. I am disappointed that none of the staff will accompany her to hospital appointments as she is afraid to go alone. We have no able-bodied relatives nearby to help, so a very kind neighbour volunteers to go with her. Her care needs are increasing and occasionally I have not been informed of any incidents, hopefully, this has been remedied.
Since my fathers move to Queen Elizabeth Court just over a year ago the care provided has been of the highest quality. All the staff are incredibly caring, professional and empathic. Earlier this year, several staff went over and above to help my father attend part of my wedding - something my whole family are incredibly grateful for. Every aspect of care and all facilities are excellent and we couldn't wish for my father to be cared for in a better environment.
Friendly staff - attractive interiors - friends keep telling me the food is lovely!
The reception area is very welcoming - spacious and an attractive meeting area.
Everyone is very courteous and welcoming. Every request I have made has been dealt with without delay and I know they are safe.
The home is to a very high standard, very well run and managed by very caring staff at all levels - faultless. Plentiful in-house activities and facilities. Sadly, although the menu is nicely varied, quality and taste is lacking quite often.
I have been visiting a friend since he became a resident and have been very impressed with the care and attention all the residents receive.
A wonderful "care home". With caring and passionate staff and nursing. Plenty of entertainment, day trips, bus service, tea and cake gatherings. Good food (room service if needed). Although close to Llandudno town, Queen Elizabeth Court sits in its own peaceful grounds, where residents can sit and chat. The rooms are comfortable and private with en-suite for your privacy and dignity. My aunt is happy and content and now calls it her home from home.
Sometimes care staff do not administer medication.
Generally OK.
Very happy with Dad's care. The carers work very hard and I sometimes feel there isn't enough staff!
For several weeks he had been eating very little, but now he is eating and enjoying all his meals.
All the staff are very caring and friendly and the accommodation is of a very high standard.
It is a relief to see my husband looking so well.
There are many activities and although he cannot join in he has the stimulus of being able to watch them.
Staff always speaking and happy.
Bed Vacancies
Bed Vacancies
Posted: 16 July 2026Please Contact Us for Latest Vacancies
News (17) & Events (0)
- 15 Jul 2026
To celebrate South Asian Heritage Month within the Welsh community, residents at a local care home in Llandudno have enjoyed a Bengali culture day, thanks to staff member Sanji. Residents...
- 08 Jul 2026
A resident at RMBI Care Co. Home Queen Elizabeth Court, in Llandudno, has recently marked an incredible milestone as she celebrated her 102nd birthday surrounded by friends and staff. Mary...
- 04 Jun 2026
Residents and staff across RMBI Care Co. Homes took part in 'Learning at Work Week' during 18th to 24th May to share and learn new skills. The theme for this...
There are no upcoming events for Queen Elizabeth Court.
Awards / Recognitions (6)
- 30 Jun 2022Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
- 30 Jun 2021Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
- 28 Feb 2020Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
Accreditations
There are no accreditations posted yet for Queen Elizabeth Court.
Meet the Team (2)

Having qualified as a Registered Nurse in 2006, I have 20 years of experience working with older people in the Health and Care Sector. I have worked at Queen Elizabeth Court since 2012, initially as Deputy Home Manager, and I was appointed Home Manager in 2015.
Ensuring that the safety and well-being of our residents is at the centre of everything we do at Queen Elizabeth Court. It is a privilege to work within such a caring, professional and experienced team.

I have worked for RMBI Care Co. since March 2005, when I came as the Receptionist/Admin Assistant at Queen Elizabeth Court. In June 2011, I became the Business Administrator and now the Business Relationship Manager. I have loved watching the Home I work in develop over the years. We now have three areas to the home residential, nursing and residential dementia support, which in turn means that we can hopefully follow our resident’s journey as their care needs change in the later years of their life.
I have loved every day of coming to work in Queen Elizabeth Court to see our residents happy, enjoying day-to-day activities and living a fulfilled life to the best of their abilities, thanks to the care, empathy and kindness shown by my remarkable work colleagues.
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