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- Queen Elizabeth Court care home







Queen Elizabeth Court has a pleasant seaside location and is set in five acres of beautiful grounds. This purpose built Home, which still retains much of its Victorian character and charm, is close to the town and a short walk away from the sea front and golden sandy beach flanked by Great Ormes Head and Little Orme. The Home is a short car ride away from historic Conwy, Snowdonia and...
Care Provided by Queen Elizabeth Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our care fees are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
The price(s) shown are provided by the care home. Contact Queen Elizabeth Court for full pricing details and T&Cs.
Contact Queen Elizabeth Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Good to Know
Group / Owner
- The Royal Masonic Benevolent Institution Care Company (RMBI)
- Voluntary / Not for Profit Owned
Person in charge
- Michelle Beer(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
- Self-funding residents or Freemasons supported by their Local Authority
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (3)
Queen Elizabeth Court Reviews (111)
Queen Elizabeth Court has a Review Score of 9.7 (9.694) out of 10, based on 18 reviews in the last 2 years.
Over all time Queen Elizabeth Court has 111 reviews.
I wish we'd have found Queen Elizabeth Court a long time ago. Mum is very happy here. The staff are very kind and attentive. She loves her room and feels safe and secure. The quality of all the rooms and lounges are first class. Before Covid, there was a full programme of varied activities which help to keep residents stimulated. During Covid, there have been activities although limited due to lockdown. Queen Elizabeth Court goes above and beyond to keep residents safe - to the point that I haven't been able to see mum very often since March 2020! But mum and all the residents are alive and well thanks to the manager and staff here in Queen Elizabeth Llandudno - I cannot thank them enough.
Every single member of staff is always pleasant and talks to my Mother with respect.
After initially being reluctant to join in, now my Mother goes to all the social activities and has made friends. Periodically she has become ill, in every way the nursing staff have done their utmost to keep her comfortable and obtain the relevant help.
The caring standard was very high during my 2 week's respite. My partner is still receiving good care too. I enjoyed the space in my room, corridors and public rooms. Having staff working in the Foyer made the Court more homely.
My mum and dad are both residents and I visit them most days. I cannot praise the staff highly enough for their care, understanding, patience and kindness. The very high standard of care is constant. Dad has been quite poorly recently. He was looked after so well ensuring he got the prompt medical attention he needed. I went to a Greek food tasting activity and we had lots of fun. The staff support me too. Thank you.
Overall very satisfactory care home.
On my visits to Queen Elizabeth Court, I am always happy with the standards. My sister is always happy and enjoying the activities at the home. I feel glad she is in a good place.
Lovely and staff are great.
My husband has only been resident just over a week but he is well cared for by all the staff and is able to sit in the pleasant lounge with their help after assistance with walking and dressing. There is a well-organised routine for care, meals etc to which he is becoming accustomed and importantly nurses in attendance at all times.
My parents were able to come here to live despite both having very different care needs, one has excellent nursing care and the other excellent dementia care. Staff are all caring and committed to their work.
Pleasant environment, friendly and efficient staff. Good food.
A warm, friendly and homely atmosphere greets you in the home. Staff are always keen and willing to help. Always treat my relative with dignity and respect.
I love all the activities, especially quizzes and large scrabble, music etc.
Cleanliness - sheets nor pillow slips changed during my stay of 14 days, bin not emptied daily, basin only cleaned twice.
Water jug and glass - had to ask several times before this was done.
No bath or shower during my stay for respite care.
Not adequately informed of facilities on arrival.
Extremely disappointed - not what I expected.
Thank you for taking the time to write a review about Queen Elizabeth Court. We really appreciate your rating of ‘good’ for our staff but we are sorry to hear that you were not happy with some areas of service. Our staff change beddings and clean the rooms on a daily basis during times when...
To give an example of my experience at Queen Elizabeth Court, I have just had a shower in our refurbished shower/wet room and it was first class. This is just an example of the treatment that we get here and that goes for everything. Just to express my thanks and hope newcomers will find the same. I'm certain they will.
I am amazed at how comfortable my stay has been up until now. Staff and other residents are all so friendly and helpful. The entertainment provided is so enjoyable and the food is very good.
Most staff are "good", some are excellent. Management and nursing good, overall, satisfactory. Activities are limited for those in nursing care.
Generally very pleased with the quality of care and accommodation and we are at ease knowing that dad is well looked after.
When we arrived we were helped immediately on walking through the door. We mentioned our friend's name and we were told where to go. On arrival a carer offered to bring our friend to see us in the lounge area of the dining room she explained he had recently had a shower and might be a little tired. We could not stay too long but were impressed with the friendly staff and how everywhere looked.
Just waiting to go back to my home.
Thank you very much.
No complaints - the care home is every bit as good as one could expect.
Bed Vacancies
Bed Vacancies
Posted: 16 July 2026Please Contact Us for Latest Vacancies
News (17) & Events (0)
- 15 Jul 2026
To celebrate South Asian Heritage Month within the Welsh community, residents at a local care home in Llandudno have enjoyed a Bengali culture day, thanks to staff member Sanji. Residents...
- 08 Jul 2026
A resident at RMBI Care Co. Home Queen Elizabeth Court, in Llandudno, has recently marked an incredible milestone as she celebrated her 102nd birthday surrounded by friends and staff. Mary...
- 04 Jun 2026
Residents and staff across RMBI Care Co. Homes took part in 'Learning at Work Week' during 18th to 24th May to share and learn new skills. The theme for this...
There are no upcoming events for Queen Elizabeth Court.
Awards / Recognitions (6)
- 30 Jun 2022Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
- 30 Jun 2021Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
- 28 Feb 2020Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
Accreditations
There are no accreditations posted yet for Queen Elizabeth Court.
Meet the Team (2)

Having qualified as a Registered Nurse in 2006, I have 20 years of experience working with older people in the Health and Care Sector. I have worked at Queen Elizabeth Court since 2012, initially as Deputy Home Manager, and I was appointed Home Manager in 2015.
Ensuring that the safety and well-being of our residents is at the centre of everything we do at Queen Elizabeth Court. It is a privilege to work within such a caring, professional and experienced team.

I have worked for RMBI Care Co. since March 2005, when I came as the Receptionist/Admin Assistant at Queen Elizabeth Court. In June 2011, I became the Business Administrator and now the Business Relationship Manager. I have loved watching the Home I work in develop over the years. We now have three areas to the home residential, nursing and residential dementia support, which in turn means that we can hopefully follow our resident’s journey as their care needs change in the later years of their life.
I have loved every day of coming to work in Queen Elizabeth Court to see our residents happy, enjoying day-to-day activities and living a fulfilled life to the best of their abilities, thanks to the care, empathy and kindness shown by my remarkable work colleagues.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Queen Elizabeth Court to verify any information. View our terms and conditions. Queen Elizabeth Court has an Enhanced Service -more info.