Queen Elizabeth Court

Clarence Drive, Craig-y-Don, Llandudno LL30 1TR
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9.7 106 Reviews
  • Queen Elizabeth Court, Llandudno
Queen Elizabeth Court has a pleasant seaside location and is set in five acres of beautiful grounds. This purpose built Home, which still retains much of its Victorian character and charm, is close to the town and a short walk away from the sea front and golden sandy beach flanked by Great Ormes Head and Little Orme. The Home is a short car ride away from historic Conwy, Snowdonia and the North Wales coast.

The team provide residential care, nursing and residential dementia support for up to 62 residents.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact Queen Elizabeth Court for further information.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1213 – £1353
  • Self-Funded Residential Dementia Care: £1434 – £1876
  • Self-Funded Nursing Care: £1325 – £2046
  • RESPITE Self-Funded Residential Care: £1334 – £1488
  • RESPITE Self-Funded Residential Dementia Care: £1577 – £2063
  • RESPITE Self-Funded Nursing Care: £1458 – £2251

Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.

These prices are only a guideline, please contact Queen Elizabeth Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Person in charge

  • Michelle Beer (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Self-funding residents or Freemasons supported by their Local Authority
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (3)

Queen Elizabeth Court Reviews (106)

9.7

Queen Elizabeth Court has a Review Score of 9.7 (9.726) out of 10, based on 18 reviews in the last 2 years.
Over all time Queen Elizabeth Court has 106 reviews.

Overall Experience
  • 69
  • 33
  • 3
  • 1
  • 0
Date Published
  • 106
  • 5
  • 9
  • 18
  • 88
Reviewer Connection to Queen Elizabeth Court
  • 35
  • 18
  • 15
  • 6
  • 6
  • 5
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 106, showing 101-106
Review from H H (Daughter of Resident) published on 2 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is a resident at the care hom she is very happy and is very well looked after by the majority of the care staff. She does occasionally complain about the food especially the evening meals. Apart from this she is in good hands. My complaint is there is insufficient parking, this is a major
problem and I wish a little more space was allowed for cars maybe a little less grass???
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Review from Valerie F (Daughter of Resident) published on 1 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always very kind and respectful to my mother. All know her by name and they take the time out to talk to her and interact. There is generally a good variety of activities for residents to join in. Admission and reception staff are always helpful and welcoming and always find a mum for me to
speak to on the payphone when I call.
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Review from R G (Resident) assisted by family/friend published on 4 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a resident at the above home since July and feel I have had a new lease of life. The staff are always very friendly and caring. There are always plenty of activities to get involved with.
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Review from Alan B (Resident) published on 11 December 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife and I are 5 years residents. The cleanliness relates to present staff shortages and sick leave in the cleaning team.
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Review from Mick M (Resident) assisted by family/friend published on 4 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy to be in the Queen Elizabeth Court as I have supported this home for many years as a free mason. The location is ideal for my friends to pop in. My personal hygiene is looked after by a caring/sensitive team. Unfortunately I can only be bathed once a week due to requiring more than one
member of staff.
Reply from Kristin Mewald, Marketing & Communications Officer at Queen Elizabeth Court

We have consulted the resident regarding his bathing preferences. All our residents can choose how often they wish to be bathed and we ensure that staff are available to support them accordingly. We support everyone on an individual basis and can also accommodate to bath residents every day if they wish to do so.

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Review from J.Michael P (Resident) published on 10 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having not been to a care home before I was unable to compare it to any other. However after spending 2 years and 3 months here, I am now acclimatised to its running and staff who are very patient and expert in their general attitude.
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Current Review Score: 9.7 (9.726)

Overview of Review Score

The Review Score of 9.7 (9.726) out of 10 for Queen Elizabeth Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.726 for Queen Elizabeth Court is calculated as follows: ( (176 Excellents x 5) + (25 Goods x 4) + (8 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 215 Ratings = 4.726
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Queen Elizabeth Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

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