Queen Elizabeth Court

Clarence Drive, Craig-y-Don, Llandudno LL30 1TR
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9.7 106 Reviews
  • Queen Elizabeth Court, Llandudno
Queen Elizabeth Court has a pleasant seaside location and is set in five acres of beautiful grounds. This purpose built Home, which still retains much of its Victorian character and charm, is close to the town and a short walk away from the sea front and golden sandy beach flanked by Great Ormes Head and Little Orme. The Home is a short car ride away from historic Conwy, Snowdonia and the North Wales coast.

The team provide residential care, nursing and residential dementia support for up to 62 residents.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact Queen Elizabeth Court for further information.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1213 – £1353
  • Self-Funded Residential Dementia Care: £1434 – £1876
  • Self-Funded Nursing Care: £1325 – £2046
  • RESPITE Self-Funded Residential Care: £1334 – £1488
  • RESPITE Self-Funded Residential Dementia Care: £1577 – £2063
  • RESPITE Self-Funded Nursing Care: £1458 – £2251

Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.

These prices are only a guideline, please contact Queen Elizabeth Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Person in charge

  • Michelle Beer (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Self-funding residents or Freemasons supported by their Local Authority
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (3)

Queen Elizabeth Court Reviews (106)

9.7

Queen Elizabeth Court has a Review Score of 9.7 (9.726) out of 10, based on 18 reviews in the last 2 years.
Over all time Queen Elizabeth Court has 106 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Queen Elizabeth Court
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Review from M J D (Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came here at the end of August last year and I have found everyone to be very helpful. I enjoy walking in the grounds in fine weather and chatting with the other residents. If I can't be at home, this is the best place to be as there is always something going on.
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Review from E M H (Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I arrived here last month I felt really poorly, but as each day has passed during the last few weeks, I have been feeling much better. Due to the great care and support, good food and very good nursing care and great support from all the lady carers and the lovely ladies in the office. As each
day arrives, I am feeling a little better, thanking you very much once again.
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Review from John R (Son-in-law of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is one in a million.
Staff are excellent and professional.
We are so lucky to have her here.
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Review from Eleri R (Daughter of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have only praise for this care home. They have been so supportive and professional throughout my mother's care in the last few years.
All the staff in her dementia unit treat her with the most respect and dignity.
We as a family are so lucky to have found this wonderful home and will always be indebted
to Queen Elizabeth Court.
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Review from Vicky C (Daughter of Resident) published on 9 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am concerned about the security of entry into the home as any of the residents can open the door. The care is very good in the dementia unit. The food is variable and there is a lot of wastage. The drinks service - sometimes the drinks are cold and no saucers with the cups!
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Review from Iris O (Resident) published on 25 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
wonderful service - obliging and pleasant. Hopefully would again if necessary.
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Review from Suzanne W (Daughter of Resident) published on 25 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home and wonderful care. So happy mum was accepted here and very much hope she can continue to reside at this home. Loads of activities for the residents to join in with. Excellent choice of food. Carers are exemplary.
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Review from Irene R (Daughter of Resident) published on 13 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I write this on behalf of my mother, 98 years of age and unable to use her right arm or leg. This is her third year of residency in this nursing home. She assures me that she has a happy relationship with the nurses and carers, as do I.
My mother frequently comments on how good their care is. She readily
jokes with the staff and laughs at their good humoured teasing. Being unable to walk or care for her own personal needs, she is not easy to care for but the smiles of both my mother and staff very rarely fade.
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Review from J B (Daughter of Resident) published on 13 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother is quite a new resident of Queen Elizabeth Court. In the short time she has been with the home, we as a family have seen her relax and grow more confident with her carers. Her anxiety is subsided and she is on her way to enjoying life again. The quality of genuine care within the home shines
through giving us, as a family, peace of mind and comfort in the knowledge Mum is cared for in the very best environment we could possibly ask for.
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Review from J T (Daughter-in-law of Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very friendly, polite and understanding,
My Mother-in-law enjoys it here and feels safe and secure.
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Review from Joyce W (Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have had a few respite times and enjoyed them very much, all the staff were kind, helpful, then when I had to go permanently into full care, I chose this lovely home and was accepted. All the staff are very nice, my husband was a mason and was hoping I would have a place in a masonic home. He did
everything he could towards widow and children's charities and I have met a lot of masonic widows and masons and have found a lot of lovely friends among them. We have a really lovely activities manager who helps to keep us occupied.
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Review from Ian J (Son of Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Though not familiar with nursing homes in general, I know that I would be happy to be a resident at Queen Elizabeth Court in Llandudno.
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Review from P C H (Wife of Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am pleased with the care given to my husband. The staff are efficient and friendly and the overall atmosphere of the establishment is welcoming. Plus, I am always informed about any changes or concerns regarding my husband. The senior carers are always available to discuss issues as is the management.
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Review from Adam T (Grandson of Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother really lost her independence when she fell and was unable to return to her home sadly. This was a great worry to us as a family. It was such a relief to find Queen Elizabeth Court where in a short few weeks, my grandmother was made to feel at home. With a number of medical conditions
to deal with, I cannot praise the staff at Queen Elizabeth Court - no task is too big and as a family we have complete peace of mind leaving her here. This is all down to the wonderful staff who have mentioned that my grandmother "is ours, she's part of the furniture", which says it all.
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Review from Gareth T (Son-in-law of Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Queen Elizabeth Court are excellent. Nothing is too much trouble for any of them. The care my mother-in-law receives is of a high standard. The building is always kept in pristine condition and the food is very good. The reception staff and caring staff are excellent ambassadors for CQC.
Thank you all.
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Review from S J (Daughter of Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was so happy that Mum was able to get a place in Queen Elizabeth Court. There is no other place with the same high standard in this area. She has settled in so well and is really looked after so well. I cannot praise the staff highly enough. Also, the gardens are kept beautifully. Thank you so much.
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Review from Peter L (Son of Resident) published on 31 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic! The care provided was excellent! Nursing staff were first class as were the carers. Nothing was too much trouble. Everyone goes the extra mile and it was lovely to see the care and attention given to my father and all done with a smile and a sense of humour! which lifted ours and dads spirits.
I
have experience of care homes but have never witnessed such care and dedication as provided by Queen Elizabeth Court staff. Thank you! Well done! You're a credit to the care profession.
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Review from Debbie L (Daughter-in-law of Resident) published on 17 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel I must let everybody know who is in the same dilemma we were when choosing a care home for my Father-in-law, after a failed first attempt in one home we moved our dad-in-law to above home. It was absolutely excellent. The care and dignity was impeccable. The staff were amazing from cleaners to
senior members of staff, they couldn't do enough for my dad-in-law and us as a family they were just incredible! We were so pleased we moved Dad here and his end of life was dignified and the overwhelming support we had by all was just unforgettable thank you so much!
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Review from K B (Daughter of Resident) published on 12 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is very happy living at Queen Elizabeth Court and has been here for a year, having moved in in December 2014 she has been very well cared for generally with her specific needs, likes and dislikes taken into account of whenever possible. Communication with the family is good as the other closest
(geographically speaking) relative, I find I am kept very well informed of any changes in mums health and general welfare. I am always made very welcome and find the team helpful in coming to terms with mums disabilities.
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Review from D B (Daughter of Resident) published on 8 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Father spent the last five years of his life at Queen Elizabeth Court and lasted until he was 102 years old. The quality of service whilst he was in care was always exceptional. Staff no trouble to them with any of the residents problems. This continues to the present day, where we are volunteers on
a weekly basis.
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Current Review Score: 9.7 (9.726)

Overview of Review Score

The Review Score of 9.7 (9.726) out of 10 for Queen Elizabeth Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.726 for Queen Elizabeth Court is calculated as follows: ( (176 Excellents x 5) + (25 Goods x 4) + (8 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 215 Ratings = 4.726
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Queen Elizabeth Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

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