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Stafford Hall Residential Care Home

138/140 Thundersley Park Road, Benfleet, Essex SS7 1EN
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My mother is in Stafford Hall and I am very happy with the careDave S(Son of Resident/Service User)
Stafford Hall Residential Care Home, Benfleet
Stafford Hall Residential Care Home, Benfleet
Stafford Hall Residential Care Home, Benfleet

Stafford Hall Residential Care Home has exceptional decking and paved areas so that you can sit and enjoy the day. Although some rooms are doubles these can changed to large premium rooms for single occupancy. Whatever you choose, the warmth and comfort of Stafford Hall will surround you.

Whether a cup of tea and a piece of home-made cake or a good book to read, the choice awaits you at Stafford...  

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Care Provided by Stafford Hall Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350From £1,450

Contact Stafford Hall Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jenna Paine (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (9)
  • Single Rooms with ensuite Wet Room (3)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Stafford Hall Residential Care Home Reviews (84)

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9.8

Stafford Hall Residential Care Home has a Review Score of 9.8 (9.796) out of 10, based on 24 reviews in the last 2 years. Over all time Stafford Hall Residential Care Home has 84 reviews.

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Showing 84 reviews matching selected criteria
Review from Kevin S (Son of Resident) published on 11 March 2022 Submitted via Postal Card
Overall Experience

The staff at Stafford are very kind and caring. They have done an excellent job helping Mum settle in. Nothing is ever too much trouble. Stafford Hall provides that home-from-home feel, a lovely home.

Reply from Lenie Terrado, Home Manager at Stafford Hall Residential Care Home

Good afternoon Kevin, thank you so much for sending your full recommendation to Stafford Hall. We are so grateful to hear how satisfied you are with your mother's transition to our care. Thanks again for the positive feedback.

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Review from Dave S (Son of Resident) published on 8 October 2021 Submitted via Postal Card
Overall Experience

My mother is in Stafford Hall and I am very happy with the care she is getting. From management to the carers and housekeepers, everyone is really helpful and nice. The home is very clean and always has a nice atmosphere when I visit. The home seems to have a nice family feel.

Reply from Lenie Terrado, Home Manager at Stafford Hall Residential Care Home

Good afternoon Dave, we are so grateful to read your full recommendation for Stafford Hall. All of our team focus on providing the best possible care to our residents, and we are so happy to read how satisfied you are with your mother's care.

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Review from Linda L (Daughter-in-law of Resident) published on 27 May 2021 Submitted via Postal Card
Overall Experience
Very caring and helpful staff.

Mum seems very happy.

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Review from P L (Son of Resident) published on 26 May 2021 Submitted via Postal Card
Overall Experience
Very caring and helpful.

Mum seems very happy here.

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Review from S H (Daughter of Resident) published on 21 May 2021 Submitted via Postal Card
Overall Experience

Mum has been at Stafford Hall since January 2020. She has been very well cared for and the staff are so helpful and caring. Mum has settled in well and loves her new family. The staff are lovely and nothing is too much trouble. Any questions, they are only too willing to answer them for us. Would recommend Stafford Hall Residential Care Home as a nice, small, family care home with great staff who care about their residents.

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Review from John K (Son of Resident) published on 22 April 2021 Submitted via Postal Card
Overall Experience

Stafford Hall is an amazing place, everyone there, they are so helpful and supportive. I get kept up to date with everything. My dad joins in all the activities they put on, the food, his room is so clean. The carers are brilliant with my dad, and he really enjoys their company.

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Review from Yvonne D (Daughter of Resident) published on 30 March 2021 Submitted via Postal Card
Overall Experience

I would highly recommend Stafford Hall. The staff were wonderful and were very kind to Mum. I would have no hesitation in bringing Mum back for respite care should the need arise in the future.

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Review from Jackie B (Daughter of Resident) published on 18 March 2021 Submitted via Postal Card
Overall Experience

I want to thank the wonderful staff at Stafford Hall for all the fantastic care they have given Da during this awful time. Thank you so much.

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Review from N R (Granddaughter of Resident) published on 18 March 2021 Submitted via Postal Card
Overall Experience

On my first visit since lockdown, all PPE used well, swabbed when arrived. A lot of new staff who are all friendly and welcoming.

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Review from Julie B (Daughter of Resident) published on 9 March 2021 Submitted via Postal Card
Overall Experience
Most amazing staff under the most extreme circumstances.
My dad is always happy and well looked after.

Thank you to you all.

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Review from Helen P (Daughter of Resident) published on 6 January 2021 Submitted via Website
Overall Experience
Both my parents are resident here. They are very happy and extremely well cared for. The staff are so helpful, understanding and kind.

There are so many activities for residents to join in with if they want to take part. I’m so happy they are here.

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Review from Joyce F (Daughter of Resident) published on 27 November 2020 Submitted via Website
Overall Experience

My mum has been in this wonderful care home since the middle of February, and I can’t praise it enough. I always said I would never put my Mum in a home, but it is the best thing I could have done for her. She is so happy and so well looked after. The management and staff are always friendly and polite, especially in these trying circumstances, I really can’t praise them enough. Whenever the staff post anything online that Mum and the other residents are doing, everyone is always smiling and happy, both residents and staff it really warms the heart. I tell people I speak to what a wonderful place it is and show them the photos to prove it. I am looking forward to seeing what they do at Christmas, judging from past activities they do, I bet everyone will have lots of fun. I really can’t praise Stafford Hall enough.

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Review from M B (Son of Resident) published on 20 July 2020 Submitted via Website
Overall Experience
Dad is permanently in a wheelchair, but very active, so I needed somewhere he would be able to get himself around and that had bath hoists and toilet rails etc. I took him to see 5-venues and Stafford Hall was the one he really liked. He said it felt like home as soon as he went in and the staff were friendly, engaging and interested in him.
They had a double occupancy room that they made available solely to him and removed the extra bed to give him room to get his wheelchair around. They were due to change the carpet and said they would put down laminate as that would be easier for dad to move his wheelchair on. This attention to detail and concern for residence has been a continuing theme here, and it didn't take long for Dad to call it home.
During the pandemic they have been on top of everything, locking down early, isolating residents who have been out on their return and so far have had no cases.

Dad has quickly made friends, and I feel very happy that we were able to get him in here.

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Review from Jacqui P (Granddaughter of Resident) published on 15 July 2020 Submitted via Website
Overall Experience

My nan spent three years in this care home and was looked after very well. She was always treated with dignity and even when she was rude and awkward they were good with her. As a family, we felt content she was looked after properly.

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Review from Carol A (Friend of Resident) published on 15 July 2020 Submitted via Website
Overall Experience

Bright, warm and friendly. Amazing staff. During these exceptionally difficult times, staff have gone above and beyond to care for residents. Then again, they always do. Involving residents in everyday tasks where possible, makes them feel so much better. Highly recommended.

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Review from Liz G (Friend of Resident) published on 15 July 2020 Submitted via Website
Overall Experience

Stafford Hall is a beautiful home and I would highly recommend this to anyone looking for a place to be taken care of by excellent staff. The staff go out of their way to make sure all the residents are happy, fed, watered, medication and entertain them.

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Review from D E (Resident / Service User) published on 10 July 2020 Submitted via Postal Card
Overall Experience

I have been in this care home for re-hab as I broke bones in my ankle and couldn't manage on my own. I have put on weight (all this food!), I have been very well looked after and it has been an eye-opener to see what the staff do to care for people, excellent especially in difficult circumstances. Re-virus we have been kept safe, the staff are very dedicated.

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Review from P G (Daughter of Resident) published on 10 July 2020 Submitted via Postal Card
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Mum has improved so much since being in this home. The care she has received is second to none. The photos and videos keeping us updated have been wonderful. Thank you so much.

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Review from S P (Daughter of Resident) published on 10 July 2020 Submitted via Postal Card
Overall Experience
I have found that the staff are extremely friendly, helpful and go that extra mile.
As my mum came into the home during the lockdown and it has been very difficult for me to sort things out for her as I couldn't get in the home, but the staff have been excellent and have sorted everything that I've need and requested.

My mum receives excellent care and the staff keep me updated at all times. My mum says the food is excellent and the staff are lovely and the care she gets is second to none. My mum is very happy and content her shoe is a great relief to me.

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Review from Lee B (Friend of Resident) published on 10 June 2020 Submitted via Website
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My friend has lived at Stafford Hall since February and I cannot praise the staff enough especially in these difficult times. I have been updated regularly and speak to my friend on the phone and she is so happy there. Thank you to everyone at Stafford Hall look forward to seeing you all soon.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 May 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (20) & Events (0)

News
  • 04 Aug 2026

    The People's Gallery once again welcomed visitors as Runwood Homes and Sanders Senior Living proudly hosted the third annual 'No Art Without Heart' Art Exhibition. The much-loved event showcased an...

  • 24 Jul 2026

    Residents at Stafford Hall care home, part of the Runwood Homes group, enjoyed a day trip to a casino in Southend-on-Sea. On arrival, the residents were given a warm welcome...

  • 29 Jun 2026

    Residents at Stafford Hall care home, part of the Runwood Homes group, were delighted to receive beautifully handcrafted blankets and crocheted gifts from local community group Hug in a Shrug...

Upcoming Events

There are no upcoming events for Stafford Hall Residential Care Home.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Runwood Homes Ltd
  • 31 Jan 2025Recipient: Runwood Homes Ltd
  • 31 Jan 2024Recipient: Runwood Homes Ltd

Accreditations

There are no accreditations posted yet for Stafford Hall Residential Care Home.

Meet the Team (6)

Jenna Paine
Jenna PaineJob Title:Home ManagerJoined: 2025

My name is Jenna. started my career in care 24 years ago as a domestic, progressing through many roles including laundry assistant, kitchen assistant, carer, head of care, deputy manager and manager.

Working in care is not just a job to me, it’s a passion. I am committed to ensuring our residents are safe, comfortable and happy.

I deeply believe that every resident should be treated as an individual and care should always be tailored to their individual needs. I love nothing more than seeing the smiles on the faces of those we care for

Charlotte Coenen
Charlotte CoenenJob Title:Care Team LeaderJoined: 2020

My name is Charlotte and I am a Care Team leader at Stafford Hall, I started working here in 2020 and have progressed within the company from domestic assistant.

I enjoy my role and enjoy spending time with our residents and learning more about their life and history.

I have a bubbly personality and like to make people laugh; in my spare time I enjoy going on holidays and building lego structures

Vicky
Vicky Job Title:AdministratorJoined: 2014

I am the Administrator here at Stafford Hall. I have worked here for 10 years and really enjoy how my role has progressed over the years. I enjoy being part of Stafford Hall, working alongside dedicated carers and other staff members and interacting with all the residents.

Chris Leaver
Chris LeaverJob Title:Maintenance OperativeJoined: 2024

I’m Chris, the Maintenance Operative at Stafford Hall. My role is to look after the upkeep of the Home; from changing light bulbs/decorating to carrying out all the checks to make sure everything is in its best working order and to the highest standards possible for our residents.

Tina
Tina Job Title:CookJoined: 2022
Hi, my name is Tina and I have worked for the company since 2014 and moved to Stafford Hall in 2022

I thrive on making sure the kitchen is up to its high standards and this is reflected in the 5 stars from environmental health we have achieved.

Mandy Hopkins
Mandy HopkinsJob Title:Kitchen AssistantJoined: 2000

I am Mandy, a Kitchen Assistant at Stafford Hall and an ad hoc cook. I have been working here for 25 years. I enjoy my work as a Kitchen Assistant and chatting with the residents, and I am proud to keep the kitchen tidy and maintain high standards. Outside of work, my hobbies include swimming and crosswords.

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