Stafford Hall Residential Care Home

The manager of Stafford Hall is always friendly and accommodating; she listens to any concerns we have and acts accordingly. The care home staff are friendly and will do anything for my Father in Law. We are notified if there is anything that is required from us as a family or the staff have any concerns about him. The staff which do the activities at the home are so upbeat and caring too. Dad's room is kept clean and tidy and staff are respectful of his belongings. There are always plenty of drinks and snacks offered during the course of the day.

Thank you all!

Very happy with Stafford Hall. My husband is well looked after and the manager and staff do everything they can for him even when it becomes difficult because of his behaviour. We are all welcomed when we visit and our 2 great-granddaughters, aged 5 and 2 and a half, love visiting. Wouldn't want my husband anywhere else.

Knowing that our grandad is happy, well cared for and feels at home gives our whole family such peace of mind. We are incredibly grateful to all the staff for everything they do each and every day. We couldn't ask for better care for him.

I have worked in numerous care homes on door repairs and I can safely say the staff here are the best.

If I have any concerns for his health, I email and get prompt responses via email, text or phone calls. They take him out on trips and do numerous activities throughout the week.

I would like to say the manager at this care home is very unprofessional we came to visit my mother in law on Saturday 10th july , we sat down started to talk and over came the manager saying we can't feed my mother in law the watermelon with a few words she walked away , few seconds later she came over to me accusing me of still feeding her calling me a liar then pulled a piece of paper for me sign it with nothing on it she wouldn't not stop harassing us, any other manager would called me in the office for quiet word not her voice was getting louder upsetting doris and all the other residents, threatening now to call the police if we dont leave, my mother in law as gone down since staying there never no water on her table food gets left on her try but she is always sleeping so she dont get fed when you look around carers on there mobile phones , ive had to get up and ask for help with other residents, this place is so badly run and unfit for anyone the residents always look dirty

We're very grateful for the kindness and care shown by everyone at Stafford Hall and would happily recommend it to others.

Helen

Stafford Hall is bright, cheerful, clean and welcoming. It is very homely. After having visited a couple of other Homes we are so happy that we chose Stafford Hall - definitely a good choice.

My experience of Stafford Hall Nursing Home South Benfleet has always been a positive experience. My relative is happy, looking a lot healthier, and very well cared for. The staff are all very welcoming too. The place itself always seems to be very clean and hygienic. Very happy to always visit as it is always a positive experience.

My dad has only been at Stafford Hall for a short time, but he has settled in straight away. The staff are very friendly and organised.

I found the care home to very clean and the staff are friendly. The room is always kept clean and tidy and mother is always dressed nicely. The food looks very nice so overall I'm pleased with the care and care home.

On 1st visit to Stafford hall, I was impressed with everything I saw. Since Mum being in the home for 5 weeks, I am even more impressed as I was worried about Mum going into a home but Stafford Hall have been brilliant in every way, I express about the home to every one I speak to.

I cannot praise the staff at Stafford enough, they are always available to update me on dad's wellbeing. The staff are so kind to dad and us while we navigate this difficult journey.

My mother-in-law entered the home after a few weeks of being bed bound at home. Within hours she has been showered, dressed and was in a chair. The staff are excellent, caring and treat my mother with dignity and respect. Management are mindful of all her needs and do everything they can to encourage her well being and improve her physical condition. I would not hesitate to recommend Stafford Hall Residential Care Home.

My nan went in before Christmas. She's improved so much. The care is amazing and there is an activity of some sort every day. The staff are very friendly and approachable, nothing ever seems too much for them. The home is spotless and the residents are all kept clean and dressed every day. I wouldn't hesitate to recommend Stafford Hall.

Have been apprehensive about placing my Mum in a home, we had looked at Stafford Hall months prior to Mum's admission and decided that it was our first choice. Mum's hygiene etc had deteriorated so much. I can't tell you how pleased the family are with the care and support the staff are giving Mum. She looks so clean and healthy, she is always happy and has settled in so well. Thank you to all of you. You have changed our lives as well as Mum's.

My grandad came to Stafford Hall after being in hospital, unfortunately he was only there for a few days before he sadly passed away. During his stay, the staff were great looking after Grandad and supportive to us as a family. We will be forever grateful for making Grandad's last few days comfortable and maintaining his dignity.

My husband has been in Stafford Hall for over two years. He was bedridden after the first three months. I cannot praise the this home enough! He was treated so well and the staff were all so kind. His room was always clean and his bed and clothes always fresh. The staff were always popping in and he had plenty of drinks. He was included in as many activities as possible. I wouldn't hesitate to recommend this home. All the residents are happy there.