
My mother is in Stafford Hall and I am very happy with the careDave S(Son of Resident/Service User)



My mother is in Stafford Hall and I am very happy with the careDave S(Son of Resident/Service User)



Stafford Hall Residential Care Home has exceptional decking and paved areas so that you can sit and enjoy the day. Although some rooms are doubles these can changed to large premium rooms for single occupancy. Whatever you choose, the warmth and comfort of Stafford Hall will surround you.
Whether a cup of tea and a piece of home-made cake or a good book to read, the choice awaits you at Stafford...
Care Provided by Stafford Hall Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Stafford Hall Residential Care Home for full pricing details and T&Cs.
Contact Stafford Hall Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Jenna Paine (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 2
Room Information
- Single Rooms (22)
- Couples/Companion Rooms (9)
- Single Rooms with ensuite Wet Room (3)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Stafford Hall Residential Care Home Reviews (84)
Stafford Hall Residential Care Home has a Review Score of 9.8 (9.796) out of 10, based on 24 reviews in the last 2 years.
Over all time Stafford Hall Residential Care Home has 84 reviews.
A special mention has to go to Jenna, the manager, as well as Charlotte, Molly, Julie and Brooke. They are all incredibly professional, caring and approachable, and you can see how much pride they take in providing such a high standard of care. They go above and beyond to make residents and their families feel listened to, supported and reassured.
What really stands out is that the staff themselves are clearly valued and looked after, and this makes such a difference. The team's wellbeing is treated as a priority, and it creates such a positive, warm and respectful environment throughout the home. It is obvious that staff welfare is at the forefront of the management's approach, rather than being an afterthought.
Thank you all!
Very happy with Stafford Hall. My husband is well looked after and the manager and staff do everything they can for him even when it becomes difficult because of his behaviour. We are all welcomed when we visit and our 2 great-granddaughters, aged 5 and 2 and a half, love visiting. Wouldn't want my husband anywhere else.
We couldn't be happier with the care and support our grandad receives at Stafford Hall Care Home. He is so happy there and genuinely feels like he is at home, which means the world to our family.
The care he receives is truly outstanding. The staff are kind, compassionate and attentive, and it is clear that they genuinely care about his wellbeing and happiness. He is treated with dignity, respect and warmth, and it is lovely to see how comfortable and settled he has become.
Knowing that our grandad is happy, well cared for and feels at home gives our whole family such peace of mind. We are incredibly grateful to all the staff for everything they do each and every day. We couldn't ask for better care for him.
I have worked in numerous care homes on door repairs and I can safely say the staff here are the best.
If I have any concerns for his health, I email and get prompt responses via email, text or phone calls. They take him out on trips and do numerous activities throughout the week.
I would like to say the manager at this care home is very unprofessional we came to visit my mother in law on Saturday 10th july , we sat down started to talk and over came the manager saying we can't feed my mother in law the watermelon with a few words she walked away , few seconds later she came over to me accusing me of still feeding her calling me a liar then pulled a piece of paper for me sign it with nothing on it she wouldn't not stop harassing us, any other manager would called me in the office for quiet word not her voice was getting louder upsetting doris and all the other residents, threatening now to call the police if we dont leave, my mother in law as gone down since staying there never no water on her table food gets left on her try but she is always sleeping so she dont get fed when you look around carers on there mobile phones , ive had to get up and ask for help with other residents, this place is so badly run and unfit for anyone the residents always look dirty
Thank you for taking the time to share your feedback. We are sorry to hear you were unhappy with your experience during your visit and appreciate you bringing your concerns to our attention. We would like to reassure you that the safety, and dignity of our residents are our top priority. Our team...
The staff are always friendly, helpful and genuinely caring. They take the time to get to know each resident, and it's reassuring to know my dad is so well looked after.
The home provides a great range of activities, including days out and entertainment within the home, helping residents stay active and engaged.
My dad doesn't have dementia and is cognitively very capable. The staff recognise this and interact with him accordingly, treating him as an individual rather than taking a one-size-fits-all approach.
We're very grateful for the kindness and care shown by everyone at Stafford Hall and would happily recommend it to others.
The care is expectional they got her joining in with activities and took her out on trips
Unfortunately she had a stroke and has now passed away but the last 2 weeks of her life were made so comfortable and nothing was too much trouble
The respect my mum and us as a family were shown in her last days cant be put into words the support we were given the time everyone spent being there was above and beyond
I would recommend this home 100%
Thank you for everything
Helen
Stafford Hall is bright, cheerful, clean and welcoming. It is very homely. After having visited a couple of other Homes we are so happy that we chose Stafford Hall - definitely a good choice.
My experience of Stafford Hall Nursing Home South Benfleet has always been a positive experience. My relative is happy, looking a lot healthier, and very well cared for. The staff are all very welcoming too. The place itself always seems to be very clean and hygienic. Very happy to always visit as it is always a positive experience.
My dad has only been at Stafford Hall for a short time, but he has settled in straight away. The staff are very friendly and organised.
I found the care home to very clean and the staff are friendly. The room is always kept clean and tidy and mother is always dressed nicely. The food looks very nice so overall I'm pleased with the care and care home.
On 1st visit to Stafford hall, I was impressed with everything I saw. Since Mum being in the home for 5 weeks, I am even more impressed as I was worried about Mum going into a home but Stafford Hall have been brilliant in every way, I express about the home to every one I speak to.
I cannot praise the staff at Stafford enough, they are always available to update me on dad's wellbeing. The staff are so kind to dad and us while we navigate this difficult journey.
Thank you for your review; I will pass on your comments to the staff.
My mother-in-law entered the home after a few weeks of being bed bound at home. Within hours she has been showered, dressed and was in a chair. The staff are excellent, caring and treat my mother with dignity and respect. Management are mindful of all her needs and do everything they can to encourage her well being and improve her physical condition. I would not hesitate to recommend Stafford Hall Residential Care Home.
Thank you for your kind review, I will pass your review onto the staff.
My nan went in before Christmas. She's improved so much. The care is amazing and there is an activity of some sort every day. The staff are very friendly and approachable, nothing ever seems too much for them. The home is spotless and the residents are all kept clean and dressed every day. I wouldn't hesitate to recommend Stafford Hall.
Thank you for your review. Here at Stafford Hall, we aim to promote a homely environment where everyone is welcome.
Have been apprehensive about placing my Mum in a home, we had looked at Stafford Hall months prior to Mum's admission and decided that it was our first choice. Mum's hygiene etc had deteriorated so much. I can't tell you how pleased the family are with the care and support the staff are giving Mum. She looks so clean and healthy, she is always happy and has settled in so well. Thank you to all of you. You have changed our lives as well as Mum's.
Thank you for your kind review of the home and the service we provide at Stafford Hall.
My grandad came to Stafford Hall after being in hospital, unfortunately he was only there for a few days before he sadly passed away. During his stay, the staff were great looking after Grandad and supportive to us as a family. We will be forever grateful for making Grandad's last few days comfortable and maintaining his dignity.
Thank you for your kind words, I will pass them on to the staff.
My husband has been in Stafford Hall for over two years. He was bedridden after the first three months. I cannot praise the this home enough! He was treated so well and the staff were all so kind. His room was always clean and his bed and clothes always fresh. The staff were always popping in and he had plenty of drinks. He was included in as many activities as possible. I wouldn't hesitate to recommend this home. All the residents are happy there.
Thank you for your kind words, your husband will be missed by all who knew him. I will ensure to pass your comments on to the team.
The manager and staff were fantastic for the care they gave my dad, unfortunately only for a short time in his final days and the support they all gave us as a family. Can't thank you all enough.
Thank you for your kind words, your dad was only with us for a short time but will be missed by those of us who met him.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 04 Aug 2026
The People's Gallery once again welcomed visitors as Runwood Homes and Sanders Senior Living proudly hosted the third annual 'No Art Without Heart' Art Exhibition. The much-loved event showcased an...
- 24 Jul 2026
Residents at Stafford Hall care home, part of the Runwood Homes group, enjoyed a day trip to a casino in Southend-on-Sea. On arrival, the residents were given a warm welcome...
- 29 Jun 2026
Residents at Stafford Hall care home, part of the Runwood Homes group, were delighted to receive beautifully handcrafted blankets and crocheted gifts from local community group Hug in a Shrug...
There are no upcoming events for Stafford Hall Residential Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Stafford Hall Residential Care Home.
Meet the Team (6)

My name is Jenna. started my career in care 24 years ago as a domestic, progressing through many roles including laundry assistant, kitchen assistant, carer, head of care, deputy manager and manager.
Working in care is not just a job to me, it’s a passion. I am committed to ensuring our residents are safe, comfortable and happy.
I deeply believe that every resident should be treated as an individual and care should always be tailored to their individual needs. I love nothing more than seeing the smiles on the faces of those we care for

My name is Charlotte and I am a Care Team leader at Stafford Hall, I started working here in 2020 and have progressed within the company from domestic assistant.
I enjoy my role and enjoy spending time with our residents and learning more about their life and history.
I have a bubbly personality and like to make people laugh; in my spare time I enjoy going on holidays and building lego structures

I am the Administrator here at Stafford Hall. I have worked here for 10 years and really enjoy how my role has progressed over the years. I enjoy being part of Stafford Hall, working alongside dedicated carers and other staff members and interacting with all the residents.

I’m Chris, the Maintenance Operative at Stafford Hall. My role is to look after the upkeep of the Home; from changing light bulbs/decorating to carrying out all the checks to make sure everything is in its best working order and to the highest standards possible for our residents.

I thrive on making sure the kitchen is up to its high standards and this is reflected in the 5 stars from environmental health we have achieved.

I am Mandy, a Kitchen Assistant at Stafford Hall and an ad hoc cook. I have been working here for 25 years. I enjoy my work as a Kitchen Assistant and chatting with the residents, and I am proud to keep the kitchen tidy and maintain high standards. Outside of work, my hobbies include swimming and crosswords.
Frequently Asked Questions about Stafford Hall Residential Care Home
What types of Care is Stafford Hall Residential Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Stafford Hall Residential Care Home have?
There are 22 Single Rooms and 9 Couples/Companion Rooms.
What are the Facilities & Services at Stafford Hall Residential Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room are some of the Facilities & Services.
How far is Stafford Hall Residential Care Home to the centre of Benfleet?
0.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stafford Hall Residential Care Home to verify any information. View our terms and conditions. Stafford Hall Residential Care Home has an Enhanced Service -more info.