






Waters View Residential Care Home provides high-quality, person-centred care within a warm, welcoming, and homely environment. The home is committed to supporting each resident to live a fulfilling and dignified life, while receiving the care and attention they need.
Set in a small and attractive location, Waters View offers a safe and comfortable setting for older adults requiring residential care, including individuals living with dementia or mobility challenges. The home has...
Care Provided by Waters View Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 15 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We may accept social services funding. This is assessed on a case by case basis, please get in touch.
The price(s) shown are provided by the care home. Contact Waters View Residential Home for full pricing details and T&Cs.
Contact Waters View Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Waters View Residential Care Home Ltd
- Private Owned
Person in charge
- Ellie Steel (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (13)
- Couples/Companion Rooms (1)
Visiting
- Visitors warmly welcomed, general visiting times are from 10am - 7pm.
Parking
- Spaces immediately to the front of the Home for visiting families, friends and healthcare professionals.
Waters View Residential Home Reviews (47)
Waters View Residential Home has a Review Score of 9.6 (9.605) out of 10, based on 10 reviews in the last 2 years.
Over all time Waters View Residential Home has 47 reviews.
The home provides wonderful home-cooked meals and is always ready to accommodate my varied visiting needs. The recent pandemic was dealt with to the highest Government standards, and I was informed with every new change. There is not a moment over these many years that I have ever worried for his welfare.
Thank you so much for your lovely comments. It is an honour to look after that wonderful man, as you know. He is a treasure to Waters View!
After both my parents being discharged from hospital with covid, I needed somewhere for them to recover. The care they received at Waters View was excellent, all staff very friendly and efficient, great home-cooked food and the rooms clean and comfortable. All staff followed the guidelines, with regards to covid, at all times. Staff kept me updated as I was unable to visit and I was happy that my parents were being well cared for. Thank you all.
Thank you for the lovely words. Glad we were able to help. We would like to wish you all the best of luck in the future.
The newer team at Waters View are caring, responsive and well-led by management. Mum was very well looked after in her final years here and it was very reassuring for Mum’s family.
A lovely care home where my Mother in Law was very well looked after. The manager and her team go above and beyond to ensure the residents are treated like family and that their physical and emotional needs are met. The bedrooms, food, care plans all meant that my Mother in Law would refer to it as her hotel and never as an institution. When you walk in you are greeted with a smile, you know all the small team of carers and they know the residents and you feel like it is one big extended family. This small individually focused home was invaluable to our family.
Thank you so much for your lovely review! We hope you are well.
In the time I was there, I found the staff to be really caring, looking after my mum very well and with good humour too.
My mum absolutely loved the food, and, believe me, I could see why especially the cakes and desserts with an honourable mention to the cooked breakfasts.
I believe, along with very regular family visits, which were encouraged, the care she received extended her life and certainly made her last months happy and gave the rest of us peace of mind, that she was in a safe and caring environment.
The staff, could not be faulted and I would have no hesitation in recommending this home to anyone looking for somewhere safe for their loved ones to stay.
Thank you for your very kind words. We hope you are all well at this difficult time! Your loved one was so dear to us, and it has been so strange not having the family in visiting too.
My nanna is currently at Waters View, and I can't fault the care she is receiving. All the staff are so friendly and helpful, and nothing is to much trouble for them. I would highly recommend this care home for respite and long term care!
Thank you so much for your support; it is our pleasure, and your loved one is such a great character and a big part of the Home!
Waters View has many wonderful, attentive staff and looked after my husband very well, considering he was hard work. That being the reason he was there as I couldn't cope with him with Parkinson's and dementia.
Thank you for your review; we miss your loved one, and we wish we had more time with him in our time at Waters View.
They care for the residents as if they were one of their own family.
Thank you so much for your lovely words. It is a pleasure to care for your loved one, and we look forward to having you all back in to visit like normal when it is safe.
We thank the staff of Waters View for their dedication to those that are in their care.
Thank you for your kind comments. We look forward to having your relative back with us later in the year for a short stay and if you could arrange for him to join us permanently we would love it!
The staff and management at the facility went above and beyond all that was expected for what was a day case admission.
All were friendly and helpful and made my spouse feel instantly at ease.
I shall have no hesitation in using their services when next needed.
During our last visit to her a few days ago, she said that we could rest assured that she no longer wanted to go home ... "Why would I" she added, "when they all treat me like royalty here!"
She has nothing but praise for the wonderful staff who all, without exception, afford her the dignity and attention she deserves. Nothing is too much trouble for them - and they are clearly a happy team, which makes for a happy atmosphere.
The property is small and cosy, feeling like a private house/home, and so the residents are, to all intents and purposes, members of a "family". We visitors are welcomed warmly, no matter when, and we are even able to have lunch with our loved one. We can leave Waters View, safe in the knowledge that Mum is happy, safe and lovingly looked after.
The atmosphere at Waters View is that of a home with a family living in it, it does not feel like an institution, which has been perfect for my Father when he was moving from our home to his new home. He has Alzheimer’s and came to Waters View for daycare, initially for 2 days a week. As he liked coming, he enjoyed the company and settled well, we increased his visits to 4 days a week.
After about 8 months of coming for daycare, in March 2018 my Father moved in as a resident. Because he was familiar and comfortable with Waters View and all the staff, the decision for Dad to become a resident was not a difficult one and the transition has been very smooth.
The staff (without any exceptions) are caring, warm and friendly, they are cheerful, they smile and nothing is too much trouble for them. After I have visited Dad, it makes it easier for me to say goodbye and leave him, knowing that he is well looked after.
We have found that the care he receives there is very satisfying and that every aspect of his care is met in a safe friendly and efficient manner.
A very good experience as a visitor. All the staff are friendly, courteous and polite. Waters View Residential Home is very clean and tidy. I would recommend it.
The family would not allow me to go home alone.
The council gave them two addresses of care homes.
When visited them were not impressed.
A local friend gave them this address which they immediately located and were very impressed with it and very happy for me to come here.
The location and home is very attractive and clean.
At first, I just wanted to go home, but after being here a couple of weeks I changed my mind.
The care ladies work 12 hours a day and very hard - day and night.
They are all so kind and helpful, will do anything for us, no complaints, only love and help.
The cooks are great, very good meals and lots of drinks all day.
The staff are absolutely first class.
I am extremely happy with the care of my father. Also, I am happy with the answers I got about my concerns of my father's wellbeing. The staff treated me with the utmost respect. Waters View is a wonderful facility. I know my father is in good hands.
My father in law went in for respite after a long stay in hospital, he was looked after so well, with so much care and attention he is now well enough to go home at 91. Lots of thanks to all the staff, wouldn't hesitate to recommend.
Although my mother is not well enough to participate in activities, I am aware of the events arranged for residents. Special times such as Easter, Christmas and Mothers' Day are always marked and friends and family are encouraged to participate. It is always easy to discuss my mother's care with staff and I feel confident that my mother's needs are met and that she is comfortable and safe.
My Mother has been at Waters View for a number of years and what continues to impress me is the patient, calm, kind and professional care she receives from the management and staff. Being a small home they have a small and constant team which is really reassuring for my Mother and us as her family. She is treated as an individual and with respect which is becoming increasingly important as sadly time sees her needs increasing. We are also kept updated on all matters relating to her and feel that we are an active and valued part of the planning for her care. The cheery hello and caring atmosphere whenever we visit makes our time at the home as enjoyable as it can be at times when things can be upsetting as sadly dementia can result in.
I was very pleased with the way my friend was looked after. Staff very friendly. The food was excellent. Been in today to see another friend and he is still very well looked after and he was very happy with the food.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Waters View Residential Home.
Awards / Recognitions (1)
- 01 Feb 2015Recipient: Waters View Residential Home
Accreditations
There are no accreditations posted yet for Waters View Residential Home.
Meet the Team (3)

Ellie is a Director of Waters View Residential Care Home, working alongside co-director Claire Bird. In addition to this role, Ellie serves as the Registered Manager, overseeing the day-to-day operations of the home and ensuring the delivery of high-quality, person-centred care.
With a strong commitment to continuous improvement and leadership within the care sector, Ellie is currently undertaking a Master’s degree in Health and Social Care Leadership. This advanced study supports the ongoing development of skills and knowledge to maintain high standards of care, governance, and service delivery.
Ellie is dedicated to creating a supportive, compassionate environment for residents, their families, and the staff team, with a clear focus on dignity, respect, and individual well-being.

Claire Bird is a Director of Waters View Residential Care Home and a highly experienced former Registered Manager. Having dedicated many years to working within the care sector, Claire brings a wealth of knowledge, leadership, and practical expertise to the home.
During her time as Registered Manager, Claire was responsible for overseeing all aspects of care delivery, ensuring high standards were consistently maintained and that residents received compassionate, person-centred support. Her experience has helped shape the values and culture of Waters View, with a strong emphasis on dignity, respect, and quality of life.
Now retired from her role as Registered Manager, Claire continues to play an active part as Director, offering guidance and support to the management team. Her longstanding commitment to excellence in care remains central to the ongoing development and success of the home.

Steve is the Deputy Manager at Waters View Residential Care Home. He joined the team in 2024 as Night Senior and was promoted to Deputy Manager in January 2025, reflecting his experience, leadership, and commitment to high-quality care.
With an extensive career spanning over 35 years in the care sector, Steve brings a wealth of knowledge and expertise to his role. His previous experience includes working as a Registered Manager, where he was responsible for overseeing care services and maintaining high standards of practice.
In his role as Deputy Manager, Steve supports the day-to-day running of the home, working closely with the Registered Manager and wider team to ensure residents receive safe, compassionate, and person-centred care. His depth of experience and hands-on approach contribute significantly to the positive environment at Waters View.
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