Waters View Residential Care Home provides high-quality, person-centred care within a warm, welcoming, and homely environment. The home is committed to supporting each resident to live a fulfilling and dignified life, while receiving the care and attention they need.
Set in a small and attractive location, Waters View offers a safe and comfortable setting for older adults requiring residential care, including individuals living with dementia or mobility challenges. The home has...
Waters View Residential Care Home provides high-quality, person-centred care within a warm, welcoming, and homely environment. The home is committed to supporting each resident to live a fulfilling and dignified life, while receiving the care and attention they need.
Set in a small and attractive location, Waters View offers a safe and comfortable setting for older adults requiring residential care, including individuals living with dementia or mobility challenges. The home has been thoughtfully designed to combine comfort with practicality, helping residents feel relaxed, secure, and at home.
The experienced and compassionate care team delivers tailored support that respects each resident’s personal preferences, routines, and life history. Strong relationships are built with residents and their families to ensure care meets physical, emotional, and social needs.
Daily life at Waters View focuses on enhancing wellbeing and quality of life. A varied programme of activities is provided to encourage engagement, stimulate the mind, and promote independence. Residents are supported to enjoy hobbies, social interaction, and meaningful experiences at their own pace.
Fresh, nutritious meals are prepared daily, with menus designed to accommodate individual dietary requirements and preferences. Mealtimes provide an opportunity for residents to socialise and enjoy a sense of community.
Waters View Residential Care Home maintains high standards of care, safety, and professionalism, offering reassurance and peace of mind to residents and their loved ones.
Visitors are warmly welcomed, and prospective residents and families are encouraged to experience the friendly atmosphere and dedicated care that make Waters View a comfortable and supportive place to live.
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Care Provided by Waters View Residential Home
Primary Care Categories
Older Person Care
Dementia
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Eating Disorders
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Dementia Residential Care
For a maximum of 15 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Convalescent Care
Acquired Brain Injury (ABI)
Day Care
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Stairlift
Wheelchair Access
Gardens
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
£1,198 - £1,405
£1,350 - £1,450
Residential Dementia Care
£1,235 - £1,405
£1,400 - £1,450
We may accept social services funding. This is assessed on a case by case basis, please get in touch.
The price(s) shown are provided by the care home. Contact Waters View Residential Home for full pricing details and T&Cs.
Contact Waters View Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Good to Know
Owner
Waters View Residential Care Home Ltd
Private Owned
Person in charge
Ellie Steel (Registered Manager)
Local Authority / Social Services
Admission Information
Ages 65+
Care Home Design/Build
Purpose Built: No
Last Refurbishment: 2024
Number of floors: 2
Room Information
Single Rooms (13)
Couples/Companion Rooms (1)
Visiting
Visitors warmly welcomed, general visiting times are from 10am - 7pm.
Parking
Spaces immediately to the front of the Home for visiting families, friends and healthcare professionals.
Waters View Residential Home has a Review Score of 9.4 (9.391) out of 10, based on 11 reviews in the last 2 years. Over all time Waters View Residential Home has 48 reviews.
Reviewer Connection to Waters View Residential Home
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Showing 48 reviews matching selected criteria
Review from Valerie W (Friend of Resident) published on 11 October 2016 Submitted via Review Postal Card•
Overall Experience
I was very pleased with the way my friend was looked after. Staff very friendly. The food was excellent. Been in today to see another friend and he is still very well looked after and he was very happy with the food.
I was very pleased with the way my friend was looked after. Staff very friendly. The food was excellent. Been in today to see another friend and he is still very well looked after and he was very happy with the food.
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Review from Cheryl H (Daughter of Resident) published on 9 August 2016 Submitted via Website•
Overall Experience
Mum has been in Waters View since beginning of March 2016 and is very well looked after. She mostly stays in her room, but whenever the staff are called to her they treat her with utmost respect and care and have all become quite fond of her, and that is more important to me than anything. I know...
Mum has been in Waters View since beginning of March 2016 and is very well looked after. She mostly stays in her room, but whenever the staff are called to her they treat her with utmost respect and care and have all become quite fond of her, and that is more important to me than anything. I know she is safe and now she is settled in, I don't feel I have to visit every day like I did in the beginning, which takes some of the pressure of me and my husband.
However, I will not score everything as excellent as I feel that the decor is dated and tired in the home, and there is sometimes an unpleasant aroma - which obviously cannot be helped and I know the staff do their best to clean carpets etc over night - and I accept that my Mum's room is difficult to clean well when she is in her chair all the time. I have said value for money is satisfactory but that is a statement against all care homes not this one specifically because they are all very expensive.
↩Reply from C Bradshaw, Co Owner at Waters View Residential Home
We thank Cheryl for her many positive comments and have spoken to her about the comment about aroma. She confirmed to us that it is occasional and in the hallway which has the shared toilet (rooms have their own en - suite facilities) and bathroom off it. We acknowledge that very occasionally...
We thank Cheryl for her many positive comments and have spoken to her about the comment about aroma. She confirmed to us that it is occasional and in the hallway which has the shared toilet (rooms have their own en - suite facilities) and bathroom off it. We acknowledge that very occasionally there may be a light smell, especially in the hot weather, if the toilet has just been used but also endorse Cheryl's comments about our attention to cleanliness - we try very hard and succeed in the main not to have any unpleasant smells. We deliberately keep the décor and furnishings 'old fashioned' in style to reflect the tastes of our Residents and how they like their rooms to be. and encourage, as Cheryl's Mother has, to add their personal furniture, pictures and ornaments to their rooms.
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Review from Paul L (Regular Volunteer) published on 2 August 2016 Submitted via Website•
Overall Experience
A well run home, the assistant manager and staff are always welcoming and professional. A clean and well run home. Compared to some, I would have no hesitation settling a loved one in this homely care home. The assistant manager knows all residents well and is polite and professional at all times,...
A well run home, the assistant manager and staff are always welcoming and professional. A clean and well run home. Compared to some, I would have no hesitation settling a loved one in this homely care home. The assistant manager knows all residents well and is polite and professional at all times, from what I have seen, the residents are and as they should be a priority. A lovely home.
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Review from Michelle H (Daughter of Resident) published on 4 July 2016 Submitted via Review Postal Card•
Overall Experience
Mum's first home had a lot of problems with CQC. Mum had to have a safe guard as hygiene wasn't done. In September 2015 we finally got mum into Waters View. Mum settled quickly. She has dementia and finds changes hard. We had to visit every day at old place. Now she is happy and settled. The staff...
Mum's first home had a lot of problems with CQC. Mum had to have a safe guard as hygiene wasn't done. In September 2015 we finally got mum into Waters View. Mum settled quickly. She has dementia and finds changes hard. We had to visit every day at old place. Now she is happy and settled. The staff always very helpful and treat mum with dignity. Nothing is ever to much trouble. She has her hair done every Monday and looks well and healthy again. She looks like my old mum again. We were asked if we would like to have Xmas lunch there. The outings are fun and all clients love going on them. For the first time I can miss a day and not worry about mum as I know all her needs and support are giving to her.
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Review from Della B (Daughter of Resident) published on 6 June 2016 Submitted via Review Postal Card•
Overall Experience
Mum is well looked after. The room is not very satisfactory. She has a chest of drawers with is broken. This has been in this state for over 6 months. The floor the last two times I have been there is not clean. My mum would never live like that.
Care for mum is very good, and the staff are very...
Mum is well looked after. The room is not very satisfactory. She has a chest of drawers with is broken. This has been in this state for over 6 months. The floor the last two times I have been there is not clean. My mum would never live like that.
Care for mum is very good, and the staff are very friendly and helpful.
↩Reply from C Bradshaw, Owner at Waters View Residential Home
It is pleasing to see Della's mainly positive remarks about the care her Mother receives and has received with us for a number of years. With regard to the cleanliness of the bedroom we take pride is providing a homely atmosphere part of which is carpets in the bedrooms which can prove at times...
It is pleasing to see Della's mainly positive remarks about the care her Mother receives and has received with us for a number of years. With regard to the cleanliness of the bedroom we take pride is providing a homely atmosphere part of which is carpets in the bedrooms which can prove at times difficult to maintain/clean but we think them far homelier than linos or other similar floor coverings (these are easier to clean but we do not think they give a homely feel in the bedrooms and communal areas). We have a check list for the rooms which include cleanliness and now we are aware of this concern will speak to Della to try and see what dates the room was not clean and ensure this does not occur again. With regard to the drawers these have been replaced (prior to this review being received by us) and we did speak to Della when she raised the concern about 3 weeks ago with us saying we would try to mend or if not able to order a new set - the handy man tried another mend (they have had his attention on a previous occasion) but advised that a new set of drawers would be best and thus they were ordered. We have also asked that if possible the family sort through the drawers as they are for really designed for clothes but currently have quite a few books and magazines stored which make the drawers quite weighty leading to problems with the drawer runners (the problems in the past). We will speak to Della to provide this feedback to her in person and ensure that the action we have taken meets her concerns.
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Review from Sue W (Niece of Resident) published on 14 February 2016 Submitted via Website•
Overall Experience
The staff are extremely caring and look after the residents with compassion. The atmosphere is homely and my Aunt has confirmed to me how happy she is living att Watersview. The home is always immaculate, and welcoming to visitors. I would recommend.
The staff are extremely caring and look after the residents with compassion. The atmosphere is homely and my Aunt has confirmed to me how happy she is living att Watersview. The home is always immaculate, and welcoming to visitors. I would recommend.
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Review from Sarah L (Granddaughter of Resident) published on 14 December 2015 Submitted via Website•
Overall Experience
I am always impressed with the kindest of the staff at Waters View. They are patient, friendly and considerate. We are always offered a cuppa. They keep everything clean and tidy and it is very homely. The food prepared on site is always fresh, tasty and healthy. The residents seems to enjoy the...
I am always impressed with the kindest of the staff at Waters View. They are patient, friendly and considerate. We are always offered a cuppa. They keep everything clean and tidy and it is very homely. The food prepared on site is always fresh, tasty and healthy. The residents seems to enjoy the traditional, home cooked meals. The soft furnishings are traditional but homely so the bedrooms do not feel clinical.
My impression is that the care provided is ideal for fragile, gentle residents in need of care and companionship. They can feel calm and safe at Waters View.
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Review from Brian W (Relative of Resident) published on 23 September 2015 Submitted via Review Postal Card•
Overall Experience
My wife's grandmother unfortunately had a shorter stay than expected as she passed away in her sleep aged 97 years old on August 13th 2015. Having had a three month wait to get a room at Waters View because it is so well run and staff with so much care and understanding of the aged. Therefore her...
My wife's grandmother unfortunately had a shorter stay than expected as she passed away in her sleep aged 97 years old on August 13th 2015. Having had a three month wait to get a room at Waters View because it is so well run and staff with so much care and understanding of the aged. Therefore her stay was brief, I had knowledge of Waters View as an ex neighbour resided there for four years previously. My family visited my ex neighbour regularly everyone is treated with respect, the food is all home cooked even the cakes and biscuits. Its both clean and tidy and everyone smiles.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
There are no upcoming events for Waters View Residential Home.
There are no accreditations posted yet for Waters View Residential Home.
Meet the Team (3)
Ellie SteelJob Title Registered ManagerJoined 2019
Ellie is a Director of Waters View Residential Care Home, working alongside co-director Claire Bird. In addition to this role, Ellie serves as the...
Ellie is a Director of Waters View Residential Care Home, working alongside co-director Claire Bird. In addition to this role, Ellie serves as the Registered Manager, overseeing the day-to-day operations of the home and ensuring the delivery of high-quality, person-centred care.
With a strong commitment to continuous improvement and leadership within the care sector, Ellie is currently undertaking a Master’s degree in Health and Social Care Leadership. This advanced study supports the ongoing development of skills and knowledge to maintain high standards of care, governance, and service delivery.
Ellie is dedicated to creating a supportive, compassionate environment for residents, their families, and the staff team, with a clear focus on dignity, respect, and individual well-being.
Claire BirdJob Title DirectorJoined 2019
Claire Bird is a Director of Waters View Residential Care Home and a highly experienced former Registered Manager. Having dedicated many years to...
Claire Bird is a Director of Waters View Residential Care Home and a highly experienced former Registered Manager. Having dedicated many years to working within the care sector, Claire brings a wealth of knowledge, leadership, and practical expertise to the home.
During her time as Registered Manager, Claire was responsible for overseeing all aspects of care delivery, ensuring high standards were consistently maintained and that residents received compassionate, person-centred support. Her experience has helped shape the values and culture of Waters View, with a strong emphasis on dignity, respect, and quality of life.
Now retired from her role as Registered Manager, Claire continues to play an active part as Director, offering guidance and support to the management team. Her longstanding commitment to excellence in care remains central to the ongoing development and success of the home.
Steven LingleyJob Title Deputy ManagerJoined 2024
Steve is the Deputy Manager at Waters View Residential Care Home. He joined the team in 2024 as Night Senior and was promoted to Deputy Manager in...
Steve is the Deputy Manager at Waters View Residential Care Home. He joined the team in 2024 as Night Senior and was promoted to Deputy Manager in January 2025, reflecting his experience, leadership, and commitment to high-quality care.
With an extensive career spanning over 35 years in the care sector, Steve brings a wealth of knowledge and expertise to his role. His previous experience includes working as a Registered Manager, where he was responsible for overseeing care services and maintaining high standards of practice.
In his role as Deputy Manager, Steve supports the day-to-day running of the home, working closely with the Registered Manager and wider team to ensure residents receive safe, compassionate, and person-centred care. His depth of experience and hands-on approach contribute significantly to the positive environment at Waters View.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Waters View Residential Home to verify any information. View our terms and conditions. Waters View Residential Home has an Enhanced Service -what an Enhanced Service includes.
