Kathryn Court

84 Ness Road, Shoeburyness, Southend-on-Sea SS3 9DH
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9.8 78 Reviews
  • Kathryn Court, Southend-on-Sea
Kathryn Court is a comfortable and friendly care home in the heart of Shoeburyness, Essex.

This 52-bed Runwood Homes facility provides expert care for older people, including those living with dementia, and has been voted by residents and their families as one of the Top 20 care homes in East England. As well as being part of the 'dementia action alliance', they strive to create a homely environment by providing all the comforts of good food, good company and friendly staff.

Residents frequently take trips out and whilst at home the house is transformed into a hive of activity to ensure that residents remain stimulated and engaged, with their individual hobbies and needs taken into account, including movie matinee with popcorn and snacks, bingo, quizzes, board games and many more.

The atmosphere wraps itself around visitors when entering the foyer and the warm and friendly experience just grows from there. Comfortable lounges, staff interested in all the residents have to do and say and home-cooked meals. All bedrooms are beautifully furnished with en-suite bathrooms and excellent amenities.

There is a dedicated area for dementia care, designed to enable those cared for to maintain their dignity and independence in a safe environment.
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Care Provided by Kathryn Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1500
  • Self-Funded Residential Dementia Care: £1150 – £1500
  • RESPITE Self-Funded Residential Care: £1250 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1600

These prices are only a guideline, please contact Kathryn Court to find out the exact price for your requirements.

Contact Kathryn Court to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Kathryn Court to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Donna Winterbourne (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (2)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces

Kathryn Court Reviews (78)

9.8

Kathryn Court has a Review Score of 9.8 (9.782) out of 10, based on 18 reviews in the last 2 years.
Over all time Kathryn Court has 78 reviews.

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Date Published
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Reviewer Connection to Kathryn Court
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Review from Ian H (Son-in-law of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I have visited, the place is always clean and staff friendly. The communal area is always nice and bedrooms spacious its nice to visit.
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Review from Jayne H (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been here since Oct 24, I've found the home to be so clean and always smell so fresh. The place is decorated in lovely bright colours chairs and beds are so comfortable. Staff are amazing, so friendly. I would highly recommend this home. Activities amazing and daily 11am worktools down such
a good idea.
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Review from Chris C (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at KC for 3 years plus now. But even as her frailty and dementia progress all the team at KC give her excellent care and are so caring and patient with her needs. Thank you all.
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Review from Adam H (Son-in-law of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home. Fantastic caring staff and management.
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Review from J H (Daughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother has been a resident of Kathryn Court for nearly a year now. When looking at other homes Kathryn Court was our first choice. The staff are always very welcoming, the home spotlessly clean and always plenty of activities for the residents to do. With the help of the management and staff our
mother has settled in really well and she is enjoying it too! This review was agreed by all four daughters.
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Review from K B (Son of Resident) published on 18 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has now been at Kathryn's Court for 4 weeks and I can't begin to tell you the positive difference it has made to my mum's qaulily of life and indeed the hole family. The professionalism and care from all the staff has been of the Highest qaulily and I can't thank them all enough. Continue the
fantastic work you all do, once again a huge thankyou from me.
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Review from Jane W (Daughter-in-law of Resident) published on 7 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was here for 13 years and always well cared for and happy.
Now here for another family member and still good.
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Review from J R (Friend of Resident) published on 7 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care has been consistently good and my friend is always cheerful. Staff are friendly and respectful.
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Review from C B (Daughter-in-law of Resident) published on 5 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always find my Mother-in-law happy and well looked after. The staff are always caring and respectful towards her. Her room is clean and comfortable. Management always have time to listen to us.
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Review from D E (Daughter of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I don't think my Dad could have picked a better care home for my Mum, very welcoming. The home is always spotless. Great management and care staff!
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Review from W E (Daughter of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home has improved since the current manager came back to the home as manager.
The staff appears to be more settled and content. My mum's care has improved and if I mention an issue it has been dealt with immediately.
She gas drinks and her juice beaker is there with her all the time now. All the
staff are documenting what type of stool she's passing.
She is walking to her wheelchair instead of just turning around into it.
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Review from K J (Daughter of Resident) published on 29 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My personal overview of the home is that Dad is very well cared for, he gets all he needs and more.
I will mention home has a very welcoming manager she is really nice and the home is so much better. I hear lots of laughter and good things are happening we also have a new deputy who is also very nice,
overall good things are happening at Kathryn Court.
Reply from Chenai Mobey, Home Manager at Kathryn Court
Thank you for your lovely review, It means so much to hear how satisfied you and your dad are with everything at Kathryn Court.
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Review from A B (Friend of Resident) published on 14 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visited my friend several times a week. My visits were frequent but short. I found the staff and the general environment to be pleasant and adequate, sometimes his table was sticky but any attempt by him to eat or drink would result in spillage. Expecting constant and immediate cleaning would be unrealistic.
Would I be pleased to spend my final days at Kathryn Court? Yes, I would.
Reply from Chenai Mobey, Home Manager at Kathryn Court
Thank you for leaving us a review, I'm pleased you found the environment to be pleasant and that you would recommend Kathryn Court.
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Review from L P (Daughter of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall Kathryn Court is good - Mum has only been there for a few months and unfortunately, there are so many dementia patients. Mum will not come out of her room due to the fact that the dementia patients keep coming and opening her draws.
Admin/Care:
Commendation to a particular staff member in
Kathryn Court - excellent.
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Review from A C (Son of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have always experienced that there is great empathy at Kathryn Court.
Lots of love and care which is so important.
Reply from Chenai Mobey, Home Manager at Kathryn Court
Thank you for your lovely review, your mum is a much loved member of the Kathryn Court family.
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Review from A W (Husband of Resident) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a full-time resident since September 2021. For the first two years the management (manager/assistant/admin) were a team that had worked together for a number of years. During 2024 the team was split up due to members being promoted and relocated. This naturally had an effect on the
overall operation of the new management team. Many of the care staff were experienced old hands and the smooth running of Kathryn Court continues. I visit and lunch with my wife 3-4 times weekly and my overall personal experience is excellent as reflected herein.
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Review from Donna L (Daughter of Resident) published on 23 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The cleanliness of Mum's room is of an excellent standard. Thank you. Thank you too for maintaining Mum's medication so carefully and making sure she takes all her tablets. The team is fantastic.
Reply from Karen Chaitoo, Home Manager at Kathryn Court
Hello, thank you for your kind review. I am pleased that myself and my team are able to keep up the high standards you expect for your mother's care. Kind regards.
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Review from Maggie H (Daughter of Resident) published on 7 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Kathryn Court for 17 days. We have been so grateful for all they have done. Mum has been so happy here and it has been so reassuring to know she has been safe and so well looked after. I hope and pray she can come here for the next respite. Thank you Kathryn Court you are priceless!
Reply from Karen Chaitoo, Home Manager at Kathryn Court
Hello Maggie,
We are so pleased your Mum had a positive experience at Kathryn Court.
Thank you for your kind review.
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Review from Jackie H (Daughter of Resident) published on 2 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Obviously, moving my mother into a care home is a daunting experience, but I felt totally comfortable and confident moving her into Kathryn Court. The staff are all very welcoming and friendly and I felt no worries leaving Mum there. The facilities are clean and bright and everyone is very helpful.
Thank you Kathryn Court for making Mum feel so welcome.
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Review from Teresa T (Daughter of Resident) published on 16 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank the staff at Katherine Court enough, my mum has been there just over a year now she suffers from dementia, recently she had a fall (no fault of the staff) happened early hours of the morning as she was trying to put her tv on, she fractured her hip. From the moment she fell the staff contacted
me and kept me updated until I met her in hospital, since she has returned they have managed to get her walking with a frame and helped her gain the weight back she lost in hospital, she is so happy there they are all amazing.
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Current Review Score: 9.8 (9.782)

Overview of Review Score

The Review Score of 9.8 (9.782) out of 10 for Kathryn Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.782 for Kathryn Court is calculated as follows: ( (177 Excellents x 5) + (31 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 216 Ratings = 4.782
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kathryn Court is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Dec 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (19)

Meet the Team (4)

Donna

Donna Winterborne

Job Title: Home Manager

Donna has over thirty-five years of experience working across health and social care. Donna has progressed from domestic assistant to home manager during her career development and is an established and highly regarded manager within the Runwood Homes group.


Donna has high expectations of her team and encourages career progression; Donna herself has completed her NVQ 5 and her Level 3 in Dementia Care. Donna strives for excellence and has won internal awards on several occasions, including Manager of the Year. Donna is proud to have been awarded in the Top 20 most recommended homes in the East of England awards via Carehome.co.uk.

Donna

Donna Selby

Job Title: Lifestyle Coordinator Joined: 2007

Hi, I’m Donna, the Lifestyle Coordinator at Kathryn Court. I’ve been a proud member of the team since March 26, 2007, and I’ve cherished every moment of my 18 years here. My role allows me to encourage residents to continue being their authentic selves and to listen to their incredible life stories, which is a truly rewarding experience.


Building strong relationships with residents and their families is at the heart of what I do, and I’m passionate about creating an environment where everyone feels valued and connected.


In my spare time, I enjoy exploring my creative side through crafts and photography. I also love delving into family history, uncovering stories from the past that connect generations.

Donna

Donna Saunders

Job Title: Care Assistant Joined: 2005

Hi, I’m Donna, and I’ve been proudly working as a Care Assistant at Kathryn Court for 15 years. My role here is deeply rewarding, and I truly enjoy socialising with our wonderful residents, their families, and my amazing colleagues.


Outside of work, I’m always up for an adventure! I’ve completed a Race for Life and am known for my outgoing nature—I can even down a pint in one go! In my free time, I love travelling and unwinding on holidays, visiting the theatre, exploring museums, and indulging in delicious meals. Life is all about enjoying the little moments, and I make the most of everyone.

Sukhjeet

Sukhjeet Ellis

Job Title: Care Team Leader Joined: 2019

Hi, I’m Sukhjeet, a Care Team Leader at Kathryn Court, where I’ve been dedicated to supporting our residents for the past five years. I truly love my job and take pride in helping people, engaging in meaningful conversations, and being a comforting presence whenever needed.


When I’m not at work, I enjoy spending quality time with my family and friends. I have a passion for cooking and love sharing meals, whether I’m trying new recipes at home or dining out. For me, life is all about creating warm, memorable moments with loved ones.

Frequently Asked Questions about Kathryn Court

What types of Care is Kathryn Court registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kathryn Court have?

There are 48 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Kathryn Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kathryn Court to the centre of Southend-on-Sea?

3.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kathryn Court to verify any information. View our terms and conditions. Kathryn Court has an Enhanced Service - more info.