Kathryn Court

84 Ness Road, Shoeburyness, Southend-on-Sea SS3 9DH
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9.8 78 Reviews
  • Kathryn Court, Southend-on-Sea
Kathryn Court is a comfortable and friendly care home in the heart of Shoeburyness, Essex.

This 52-bed Runwood Homes facility provides expert care for older people, including those living with dementia, and has been voted by residents and their families as one of the Top 20 care homes in East England. As well as being part of the 'dementia action alliance', they strive to create a homely environment by providing all the comforts of good food, good company and friendly staff.

Residents frequently take trips out and whilst at home the house is transformed into a hive of activity to ensure that residents remain stimulated and engaged, with their individual hobbies and needs taken into account, including movie matinee with popcorn and snacks, bingo, quizzes, board games and many more.

The atmosphere wraps itself around visitors when entering the foyer and the warm and friendly experience just grows from there. Comfortable lounges, staff interested in all the residents have to do and say and home-cooked meals. All bedrooms are beautifully furnished with en-suite bathrooms and excellent amenities.

There is a dedicated area for dementia care, designed to enable those cared for to maintain their dignity and independence in a safe environment.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1500
  • Self-Funded Residential Dementia Care: £1150 – £1500
  • RESPITE Self-Funded Residential Care: £1250 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1600

These prices are only a guideline, please contact Kathryn Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Donna Winterbourne (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (2)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces

Kathryn Court Reviews (78)

9.8

Kathryn Court has a Review Score of 9.8 (9.782) out of 10, based on 18 reviews in the last 2 years.
Over all time Kathryn Court has 78 reviews.

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Review from S M (Friend of Resident) published on 15 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my friend came into the home, he has been looked after very well. The staff are very kind, friendly and the home is very clean and tidy, well managed and maintained.
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Review from Janet A (Daughter of Resident) published on 5 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family were in a stressed and upset situation trying to care for my mother after she had a fall which left her unable to walk and immobile. My father did his very best but was at breaking point. Finding Kathryn Court and being offered a room was such a relief because we read the good reviews and
were impressed on our initial visit. But, over the two years, my mother lived there, it was the family atmosphere and genuine care shown by all the amazing staff there which was obvious. From the excellent manager down to every carer and housekeeping staff. Thank you Kathryn Court for caring for my mother so well in her final years.
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Review from K S (Daughter of Resident) published on 6 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really happy with the home and the care and support that mum is receiving. Management are very helpful and knowledgeable. Have found all care staff very caring and empathetic towards the client's needs.
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Review from T B (Daughter of Resident) published on 6 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care my mum is receiving. Staff are very caring, home lovely and clean with a very happy and comfortable atmosphere.
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Review from Kerry B (Friend of Resident) published on 30 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been a resident at Kathryn Court for a few years now. From the beginning, where we made the 1st call to her moving in, we were supported and provided with information and guidance. My friend joins in with a wide range of activities and goes out on trips. The staff are caring and provide
a personalised approach to the care they deliver. We couldn't be happier.
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Review from Bev H (Niece of Resident) published on 8 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our aunt became a resident of Kathryn Court in May 2016 following a fall and hospital admissions. She had until this time, lived in her own home with the help of carers. We were extremely lucky to find a vacancy at Kathryn Court. Our Aunt became increasingly confused over time due to her dementia but
would constantly ask me "is this a hotel?" To which I would reply "yes it's 5 stars!"


The care and kindness she received whilst at Kathryn Court was second to none and we, as a family, cannot thank or praise all the staff enough for everything they did for her. We were always made very welcome on our regular visits to what had become "aunties home."

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Review from Faye L (Daughter-in-law of Resident) published on 9 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law became a resident at Kathryn Court in September 2016 following a diagnosis of early onset of Alzheimer's at the age of 62 and a rapid deterioration. The staff at the home were very supportive to us and my mother-in-law and helped her to settle quickly into her new surroundings. They
have helped provide activities etc appropriate for her age and interest. Staff are very friendly and approachable and deal with any issues swiftly
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Review from Celia W (Daughter of Resident) published on 9 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I come in the staff are very warm and welcoming. The place is always spotless. The food looks delicious. My mum is always happy when we see her and whenever we come to see her they are always doing activities with her.
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Review from J M (Son of Resident) published on 6 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been at Kathryn Court for over two years and has been very happy and has never had one complaint.
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Review from Dorothy H (Daughter-in-law of Resident) published on 3 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff helped Mum to settle in and feel safe. She has a lovely room with a private toilet. All staff are trained to a high degree which is very reassuring.
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Review from Cliff P (Son-in-law of Resident) published on 3 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has lived in Kathryn Court for three and a half years. It is a wonderful residence (I have visited several care homes in the South East Essex region when I worked in medicine distribution for several years) where the staff are friendly, kind and patient.
Most importantly there is a real togetherness
within the home, developed and closely monitored by the manager. Her influence runs throughout the home and strikes a perfect balance between being a happy and caring place for the residents, staff and visitors. Our family can't thank the team enough.
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Review from P H (Wife of Resident) published on 2 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at Kathryn Court for nearly two years and I am very happy with the care and attention he receives.
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Review from J W (Daughter of Resident) published on 2 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and all the staff are very kind and approachable. The activities are well organised and good for the residents.
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Review from David N (Son of Resident) published on 31 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to Kathryn Court around March this year. I have been really worried about her for the last year or so with her eating and medication etc... Kathryn Court is amazing and the staff are fantastic. My mother absolutely loves living here. She constantly tells me how lovely the staff are and
she loves the food and the company. She regularly goes out on organised trips and afternoon tea and is the happiest I have seen her in many years. This has been a godsend to us and our family. Thank you.
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Review from Brian S (Stepson of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have always been treated with courtesy, interest and respect. My aunt was a resident at Kathryn Court nearly 10 years ago and was extremely well looked after and cared for even when seriously ill in the last few months of her life. Kathryn Court was the natural choice of care home for my step-father.
He was kindly received and helped to settle in and is very happy with the way in which he is looked after, fed well with varied 'home-cooked' meals and always treated with respect.
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Review from Christine P (Daughter of Resident) published on 20 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Its a home from home for mum, but it also gives the professional care I can't and the 24 hour a day care my mum needs. Mum loves her room and the staff are 2nd to none and I truly believe if mum wasn't at Kathryn Court, she wouldn't be here now with us.
The boss, in particular, is so easy to approach
and her dedication goes throughout the home, throughout all the staff.
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Review from T B (Son-in-law of Resident) published on 11 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as we walked in we knew this was where we wanted mum to be. The home is obviously extremely well managed and the staff highly motivated. All of the residents we meet seem content and happy. Residents every need is catered for. All of our questions and worries have been brilliantly resolved by
the manager and her staff, all of whom have always been polite and gone "the extra mile" consistently. Couldn't ask for a better place for mum to be.
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Review from George F (Husband of Resident) published on 24 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my wife's admission to Kathryn Court, I have been very impressed by the care and attention she has received. The staff are very polite and go about their duties in a very efficient manner creating a lovely atmosphere. The facilities and food are very good. I would not hesitate to recommend this
care home to anyone in similar circumstances.
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Review from Marilyn (Daughter of Resident) published on 19 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm and welcoming. Always happy to sort out any problems.
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Review from Angie P (Daughter of Resident) published on 4 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Kathryn Court for 9 years and has been wonderfully looked after. Her condition is remarkable- she's 91 and has not deteriorated because the staff are so attentive, efficient and friendly. They come promptly when she rings, her room is properly cleaned each day, the meals
are well planned and portions a good size. On occasions when she has been ill, they have swiftly contacted medical services. I would also say that the atmosphere is happy and friendly- it's noticeable every time I visit.
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Current Review Score: 9.8 (9.782)

Overview of Review Score

The Review Score of 9.8 (9.782) out of 10 for Kathryn Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.782 for Kathryn Court is calculated as follows: ( (177 Excellents x 5) + (31 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 216 Ratings = 4.782
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kathryn Court is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Dec 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (19)

Meet the Team (4)

Donna

Donna Winterborne

Job Title: Home Manager

Donna has over thirty-five years of experience working across health and social care. Donna has progressed from domestic assistant to home manager during her career development and is an established and highly regarded manager within the Runwood Homes group.


Donna has high expectations of her team and encourages career progression; Donna herself has completed her NVQ 5 and her Level 3 in Dementia Care. Donna strives for excellence and has won internal awards on several occasions, including Manager of the Year. Donna is proud to have been awarded in the Top 20 most recommended homes in the East of England awards via Carehome.co.uk.

Donna

Donna Selby

Job Title: Lifestyle Coordinator Joined: 2007

Hi, I’m Donna, the Lifestyle Coordinator at Kathryn Court. I’ve been a proud member of the team since March 26, 2007, and I’ve cherished every moment of my 18 years here. My role allows me to encourage residents to continue being their authentic selves and to listen to their incredible life stories, which is a truly rewarding experience.


Building strong relationships with residents and their families is at the heart of what I do, and I’m passionate about creating an environment where everyone feels valued and connected.


In my spare time, I enjoy exploring my creative side through crafts and photography. I also love delving into family history, uncovering stories from the past that connect generations.

Donna

Donna Saunders

Job Title: Care Assistant Joined: 2005

Hi, I’m Donna, and I’ve been proudly working as a Care Assistant at Kathryn Court for 15 years. My role here is deeply rewarding, and I truly enjoy socialising with our wonderful residents, their families, and my amazing colleagues.


Outside of work, I’m always up for an adventure! I’ve completed a Race for Life and am known for my outgoing nature—I can even down a pint in one go! In my free time, I love travelling and unwinding on holidays, visiting the theatre, exploring museums, and indulging in delicious meals. Life is all about enjoying the little moments, and I make the most of everyone.

Sukhjeet

Sukhjeet Ellis

Job Title: Care Team Leader Joined: 2019

Hi, I’m Sukhjeet, a Care Team Leader at Kathryn Court, where I’ve been dedicated to supporting our residents for the past five years. I truly love my job and take pride in helping people, engaging in meaningful conversations, and being a comforting presence whenever needed.


When I’m not at work, I enjoy spending quality time with my family and friends. I have a passion for cooking and love sharing meals, whether I’m trying new recipes at home or dining out. For me, life is all about creating warm, memorable moments with loved ones.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kathryn Court to verify any information. View our terms and conditions. Kathryn Court has an Enhanced Service - more info.