Kathryn Court

84 Ness Road, Shoeburyness, Southend-on-Sea SS3 9DH
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9.8 78 Reviews
  • Kathryn Court, Southend-on-Sea
Kathryn Court is a comfortable and friendly care home in the heart of Shoeburyness, Essex.

This 52-bed Runwood Homes facility provides expert care for older people, including those living with dementia, and has been voted by residents and their families as one of the Top 20 care homes in East England. As well as being part of the 'dementia action alliance', they strive to create a homely environment by providing all the comforts of good food, good company and friendly staff.

Residents frequently take trips out and whilst at home the house is transformed into a hive of activity to ensure that residents remain stimulated and engaged, with their individual hobbies and needs taken into account, including movie matinee with popcorn and snacks, bingo, quizzes, board games and many more.

The atmosphere wraps itself around visitors when entering the foyer and the warm and friendly experience just grows from there. Comfortable lounges, staff interested in all the residents have to do and say and home-cooked meals. All bedrooms are beautifully furnished with en-suite bathrooms and excellent amenities.

There is a dedicated area for dementia care, designed to enable those cared for to maintain their dignity and independence in a safe environment.
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Care Provided by Kathryn Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1500
  • Self-Funded Residential Dementia Care: £1150 – £1500
  • RESPITE Self-Funded Residential Care: £1250 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1600

These prices are only a guideline, please contact Kathryn Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Donna Winterbourne (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (2)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces

Kathryn Court Reviews (78)

9.8

Kathryn Court has a Review Score of 9.8 (9.782) out of 10, based on 18 reviews in the last 2 years.
Over all time Kathryn Court has 78 reviews.

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Review from P S (Son of Resident) published on 20 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Kathryn Court for a few months now and it is like a 'home from home'. All of the staff are friendly and the home is just like a hotel, with flowers in the entry and lots of personal touches as you walk around. My mum has been for quite a few trips and loves the cream teas that
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Review from Barbara W (Friend of Resident) published on 6 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted to see how pristine it is everywhere is and how all patient's doors are open for all to see that they are happy and contented and extremely clean and homely. Staff courteous and accommodating.
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Review from Pat (Niece of Resident) published on 17 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our aunt moved into Kathryn Court unsettled. We have noticed recently how well she has settled in. On her 90th birthday in July she has a lovely trip to Old Leigh including fish+chips and ice cream. A tea party in the afternoon supplied by Kathryn Court with decorations. The family attended and she
enjoyed herself. The staff are very kind and attentive. Kathryn Court is always praising the food and she now looks really well. My sisters and I are so pleased that our aunt has gone into Kathryn Court.
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Review from Steve L (Son of Resident) published on 30 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always friendly, my dad is looked after very well. Enjoyed the family BBQ. Home is always kept very clean. Manager and admin nice and friendly, and help with any queries.
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Review from Becky D (Granddaughter of Resident) published on 30 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a regular visitor to Kathryn Court, I am always pleased to see how happy and content my grandmother is, and how attentive all the staff are.
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Review from Georgina C (Daughter of Resident) published on 29 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care my dad is receiving turned a big corner, the care is fantastic always happy to help with any situation.
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Review from Kim G (Daughter of Resident) published on 29 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So happy that my dad has come to this home, is doing so well and being well looked after. I am so happy.
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Review from Martin E (Son-in-law of Resident) published on 13 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law has been resident here since December 2015. Recently her condition has deteriorated and without the care and support provided by the excellent staff here we would not have coped with this new situation. The help they have given mum and ourselves has been endless. I would strongly recommend
Kathryn Court.
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Review from T E (Daughter of Resident) published on 4 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Moved mum to Kathryn Court in December 2015 from another care home that was failing her needs. Kathryn Court is vey local to us and had been recommended by friends. The staff and management coped with a very difficult move for mum in a professional and caring manner, and we have been extremely impressed
with every aspect of the care given and the accommodation provided. In addition they have provided us with a high level of personal and emotional support at a challenging time.
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Review from Rose N (Daughter-in-law of Resident) published on 26 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law is very happy at Kathryn Court and the family is very happy with her care. The staff are outstanding. The home is very clean and food very good. The manager is always available to talk to and she runs the home very well.
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Review from N R (Nephew of Resident) published on 26 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home at Kathryn Court is very good. The manager is very helpful and informative and the staff spend time and look after my aunt. My aunt is very happy and content.
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Review from Margaret M (Daughter of Resident) published on 18 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kathryn Court is a very nice caring home. My mother is very happy and had no complaints. The staff are very caring and helpful at all times.
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Review from Doreen C (Friend of Resident) published on 18 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Kathryn Court and all the staff excellent, very caring and well organised. My friend has been well looked after and the cleanliness is excellent.
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Review from Emily R (Resident) published on 22 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with all the staff. The food is very good as is all the services.
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Review from Christine C (Daughter of Resident) published on 22 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother, is a resident at Kathryn Court, and we are extremely happy with the care and support she receives on a daily basis. Definitely the best care home in East Essex. Staff are very patient and helpful. Mum is very happy.
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Review from Richard H (Son-in-law of Resident) published on 16 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always welcoming and helpful. Very good care.
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Review from MRW (Son-in-law of Resident) published on 25 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good home, friendly staff. All very approachable.
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Review from Paul S (Son of Resident) published on 9 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My late Mother was lovingly cared for at Kathryn Court for the last 2.5 years of her life and I have nothing other than praise to write about the home. All the staff, the facilities and management were without exemption of the highest standards. The carers were loving , helpful & despite my Mum's complex
needs always available for her. In my experience the home couldn't be bettered.
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Current Review Score: 9.8 (9.782)

Overview of Review Score

The Review Score of 9.8 (9.782) out of 10 for Kathryn Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.782 for Kathryn Court is calculated as follows: ( (177 Excellents x 5) + (31 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 216 Ratings = 4.782
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kathryn Court is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Dec 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (19)

Meet the Team (4)

Donna

Donna Winterborne

Job Title: Home Manager

Donna has over thirty-five years of experience working across health and social care. Donna has progressed from domestic assistant to home manager during her career development and is an established and highly regarded manager within the Runwood Homes group.


Donna has high expectations of her team and encourages career progression; Donna herself has completed her NVQ 5 and her Level 3 in Dementia Care. Donna strives for excellence and has won internal awards on several occasions, including Manager of the Year. Donna is proud to have been awarded in the Top 20 most recommended homes in the East of England awards via Carehome.co.uk.

Donna

Donna Selby

Job Title: Lifestyle Coordinator Joined: 2007

Hi, I’m Donna, the Lifestyle Coordinator at Kathryn Court. I’ve been a proud member of the team since March 26, 2007, and I’ve cherished every moment of my 18 years here. My role allows me to encourage residents to continue being their authentic selves and to listen to their incredible life stories, which is a truly rewarding experience.


Building strong relationships with residents and their families is at the heart of what I do, and I’m passionate about creating an environment where everyone feels valued and connected.


In my spare time, I enjoy exploring my creative side through crafts and photography. I also love delving into family history, uncovering stories from the past that connect generations.

Donna

Donna Saunders

Job Title: Care Assistant Joined: 2005

Hi, I’m Donna, and I’ve been proudly working as a Care Assistant at Kathryn Court for 15 years. My role here is deeply rewarding, and I truly enjoy socialising with our wonderful residents, their families, and my amazing colleagues.


Outside of work, I’m always up for an adventure! I’ve completed a Race for Life and am known for my outgoing nature—I can even down a pint in one go! In my free time, I love travelling and unwinding on holidays, visiting the theatre, exploring museums, and indulging in delicious meals. Life is all about enjoying the little moments, and I make the most of everyone.

Sukhjeet

Sukhjeet Ellis

Job Title: Care Team Leader Joined: 2019

Hi, I’m Sukhjeet, a Care Team Leader at Kathryn Court, where I’ve been dedicated to supporting our residents for the past five years. I truly love my job and take pride in helping people, engaging in meaningful conversations, and being a comforting presence whenever needed.


When I’m not at work, I enjoy spending quality time with my family and friends. I have a passion for cooking and love sharing meals, whether I’m trying new recipes at home or dining out. For me, life is all about creating warm, memorable moments with loved ones.

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