Aran Lodge

13-15 Manor Road, Westcliff-on-Sea SS0 7SR
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Top 20 carehome certificate
10 28 Reviews
  • Aran Lodge, Westcliff-on-Sea
Aran Lodge in Westcliff on Sea provides a welcoming, friendly home for its residents.

Residents receive the care and support they need such as respite care.

Residents have the chance to take part in the life of the home, with a variety of activities to suit residents' interests.

Nutritious meals are prepared for residents to enjoy.
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Care Provided by Aran Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Aran Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Aran Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sunita Warner (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (14)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Aran Lodge Reviews (28)

10

Aran Lodge has a Review Score of 10 (9.953) out of 10, based on 23 reviews in the last 2 years.
Over all time Aran Lodge has 28 reviews.

Overall Experience
  • 28
  • 0
  • 0
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Date Published
  • 28
  • 4
  • 13
  • 23
  • 5
Reviewer Connection to Aran Lodge
  • 9
  • 9
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 28, showing 21-28
Review from Dawn L (Daughter of Resident) published on 17 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Aran Lodge for her end-of-life care. I can't speak highly enough of the care and compassion she received. She was only there a short time, but the way she was treated as a person rather than a patient moved me. My mum was a private and proud lady and at all times she was treated
with respect and the dignity she deserved. The home was calm and the staff attentive, it was homely and warm. I was touched to see carers just go in and stroke my mum's head, to reassure her. We had dreaded that final moment but she passed in peace and comfort, all of which was given by Aran Lodge and its angels. Everyone took time with us too. Making sure our feelings were included, we were always made to feel welcome. It's fair to say they made a very difficult time much easier. I will be forever grateful. The residents seemed happy and content and each individual's needs were clearly met. If your loved one is lucky to be placed here I want you to know they are in careful and caring hands.
Reply from Sunita Warner, Director at Aran LodgeThank you so much for one of the kindest and most moving reviews we've had. I have shared this on our work group chat as I know this will mean the world for them to see. We are very lucky that our staff are extremely caring, thoughtful and empathic to our residents and their loved ones. While your mother was only with us for a short while, knowing we made this time of your life less difficult and easier for you, means everything.
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Review from Robert F (Civil Partner of Resident) published on 17 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was so very impressed by Aran Lodge. They provide the best care for their residents that I have ever seen, I know because my mother was in care homes for 8 years. The level of dedication and kindness shown by the staff is remarkable. They engaged with my partner throughout the day, making sure she
had everything she needed. A most extraordinary place, with the best staff ever. A big shout out to the manager - who runs the facility with attention and compassion.
Reply from Sunita Warner, Director at Aran LodgeThank you so much for your kind words Robert. It was a pleasure to look after your wife, and we're so glad to hear how you both have settled in the area now. Please feel free to come by whenever you're able.
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Review from Kathy P (Daughter of Resident) published on 15 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank all staff at Aran Lodge enough for their professional palliative nursing and care given to my mum over her last four weeks. All staff managed to reach my mum and give her their utmost comfort and care which she needed so much at this time, out of a hospital environment. I will be eternally
grateful for your support and kindness to my mum and myself. The staff understood my mum so well and were able to meet all her nursing and caring needs. Even with such health needs, Mum had some really happy and enjoyable days with you, eating and drinking well when she could and interacting with the activities with other residents which gives me enormous peace. Mum’s needs were totally met and I could not ask for more. The home-from-home environment was so peaceful for Mum and myself.
Reply from Sunita Warner, Director at Aran LodgeThank you so much for taking the time to share your experience at Aran Lodge. It's deeply touching to hear how our team's care made a difference for your mum during her time with us. Your mother was so loved here, especially by Luna (the Cavapoo). You did an amazing job handling everything for Mum. We all hope you and your family are doing well.
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Review from Ruth S (Daughter of Resident) published on 12 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was given a palliative diagnosis recently and could not be cared for within the home environment, she was offered a place at Aran Lodge which has been amazing from the first day.
All the staff are very attentive and supportive with all of my mum's daily needs, she is still able to walk from
her room into the lounge which they assist with as she walks using a frame.
We are very happy with her room and the care and attention she gets from all the staff they are all so kind, and have the time to spend with her during the day when we are not visiting.
Mum has the ability to participate in activities which are reading, board games, television, listening to music, and talking to all the staff which she loves
We are able to come and go at any time which is really important as we all work different times during the week, and we are able to take Mum out for visits with the support of the staff.
It's made a really sad situation much more bearable.
Thank you to all.
Reply from Sunita Warner, Director at Aran LodgeThank you so much for your kind words. It was such a special honour having your mother in our home until the end. She was loved by all staff. We're happy to know you felt comfortable in our home and able to make it your own whilst visiting. You know you're more than welcome, invited even, to keep coming back and seeing us all. Love, Aran Lodge family.
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Review from Karen C (Daughter of Resident) published on 7 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would like to say a big thank you to the manager and her team for giving my mum such care and attention during her short time at Aran Lodge. Nothing was too much trouble and effort was made by staff to communicate with Mum as English wasn’t her first language.
Thanks again for making my mum’s last
few days as comfortable as possible.
Reply from Sunita Warner, Director at Aran LodgeThank you sincerely for your heartfelt review. We were lucky to have played a part in making your mum's last days at Aran Lodge as comfortable as possible. Your appreciation for our staff's dedication, especially in overcoming language barriers, means a great deal to us.
We wish you all the best in the future.
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Review from Roddy M (Son-in-law of Resident) published on 28 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was taken into hospital after a fall but her condition worsened and she was eventually transferred to Aran Lodge for end-of-life care.
This was a situation we had not, in any way, expected or planned for however the team managed the whole process seamlessly, took great pains to make sure Mum
was settled in with the minimum of fuss and then went the extra mile to make sure we were all ok as well.
The home is spotlessly clean and tidy, all the team are so kind and caring, the facilities are first-class and we can’t speak highly enough of them all.
When Mum eventually passed away, they sat with her (and us) until the end, some of the team wouldn’t even go home as they still had us to look after as well.
Aran Lodge has certainly changed our opinion of care homes and we wouldn’t hesitate to recommend the home and the team to anyone.
Reply from Sunita Warner, Director at Aran LodgeWe are deeply moved by your kind words and honoured to have been part of your mum's journey at Aran Lodge. Though unexpected, we are grateful for the opportunity to take care of her.
Your praise for our home and caring team warms our hearts. It was our privilege to be there for your family during such a difficult time and we extend our sincere condolences for your loss. The dedication of our team, even beyond the passing of your mum, reflects our genuine care for residents and their families and we're thankful you appreciate that.
Thank you for sharing your experience and we are profoundly touched by your recommendation. If there is anything more we can do for you or if you have further thoughts to share, please feel free to reach out. Our thoughts are with you and your family.
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Review from Nick P (Son of Resident) published on 14 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
During this very sad, difficult, and worrying period of time, I can rest easier knowing that my father is in very good hands. This care home is very well run by a competent leader, and the staff are more than helpful and efficient in everything they do. Thank you Aran Lodge for making my father's last
days as comfortable as possible.
Reply from Sunita Warner, Director at Aran LodgeYour heartfelt words mean a great deal to us. We are touched by your trust and appreciation. Ensuring your father's last days were as comfortable as possible was our utmost priority.

If there's anything more we can do for you or your family, please don't hesitate to reach out. Our thoughts are with you, and we are here to support you in any way we can.
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Review from David S (Son of Resident) published on 1 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Difficult to explain the worry and anxiety and distress at the thought of using a care home. It wasn't something we expected but life sometimes has a way of turning things upside down. So I'd just say that whilst I am still worried about Mum, the Director and her team have been so utterly and incredibly
wonderful. They've managed expectations they've looked after Mum so tenderly and beautifully at least I know I don't have to worry about the care she is being given. The environment is homely, it's clean and tidy and food is excellent having seen some proper 'home made cooking' and despite the obvious, you could be forgiven for thinking its a hotel. Whilst I wish no one had to go through such challenging times if it should happen then go visit and you'll get some peace of mind.
Reply from Sunita Warner, Director at Aran LodgeThank you for your kind words. As you know it’s a pleasure looking after her and having you all visit.
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Current Review Score: 10.0 (9.953)

Overview of Review Score

The Review Score of 10 (9.953) out of 10 for Aran Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.953 for Aran Lodge is calculated as follows: ( (244 Excellents x 5) + (12 Goods x 4) ) ÷ 256 Ratings = 4.953
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Aran Lodge is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Aug 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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