Aran Lodge

13-15 Manor Road, Westcliff-on-Sea SS0 7SR
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Top 20 carehome certificate
10 24 Reviews
  • Aran Lodge, Westcliff-on-Sea
Aran Lodge in Westcliff on Sea provides a welcoming, friendly home for its residents.

Residents receive the care and support they need such as respite care.

Residents have the chance to take part in the life of the home, with a variety of activities to suit residents' interests.

Nutritious meals are prepared for residents to enjoy.
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Care Provided by Aran Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sunita Warner (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (14)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Aran Lodge Reviews (24)

10

Aran Lodge has a Review Score of 10 (9.966) out of 10, based on 24 reviews in the last 2 years.
Over all time Aran Lodge has 24 reviews.

Overall Experience
  • 24
  • 0
  • 0
  • 0
  • 0
Date Published
  • 24
  • 7
  • 10
  • 24
  • 0
Reviewer Connection to Aran Lodge
  • 8
  • 7
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 24, showing 21-24
Review from Karen C (Daughter of Resident) published on 7 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would like to say a big thank you to the manager and her team for giving my mum such care and attention during her short time at Aran Lodge. Nothing was too much trouble and effort was made by staff to communicate with Mum as English wasn’t her first language.
Thanks again for making my mum’s last
few days as comfortable as possible.
Reply from Sunita Warner, Director at Aran Lodge

Thank you sincerely for your heartfelt review. We were lucky to have played a part in making your mum's last days at Aran Lodge as comfortable as possible. Your appreciation for our staff's dedication, especially in overcoming language barriers, means a great deal to us.
We wish you all the best in the future.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Roddy M (Son-in-law of Resident) published on 28 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was taken into hospital after a fall but her condition worsened and she was eventually transferred to Aran Lodge for end-of-life care.
This was a situation we had not, in any way, expected or planned for however the team managed the whole process seamlessly, took great pains to make sure Mum
was settled in with the minimum of fuss and then went the extra mile to make sure we were all ok as well.
The home is spotlessly clean and tidy, all the team are so kind and caring, the facilities are first-class and we can’t speak highly enough of them all.
When Mum eventually passed away, they sat with her (and us) until the end, some of the team wouldn’t even go home as they still had us to look after as well.
Aran Lodge has certainly changed our opinion of care homes and we wouldn’t hesitate to recommend the home and the team to anyone.
Reply from Sunita Warner, Director at Aran Lodge

We are deeply moved by your kind words and honoured to have been part of your mum's journey at Aran Lodge. Though unexpected, we are grateful for the opportunity to take care of her.
Your praise for our home and caring team warms our hearts. It was our privilege to be there for your family during such a difficult time and we extend our sincere condolences for your loss. The dedication of our team, even beyond the passing of your mum, reflects our genuine care for residents and their families and we're thankful you appreciate that.
Thank you for sharing your experience and we are profoundly touched by your recommendation. If there is anything more we can do for you or if you have further thoughts to share, please feel free to reach out. Our thoughts are with you and your family.

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  • Care / Support
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  • Treated with Dignity
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  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nick P (Son of Resident) published on 14 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
During this very sad, difficult, and worrying period of time, I can rest easier knowing that my father is in very good hands. This care home is very well run by a competent leader, and the staff are more than helpful and efficient in everything they do. Thank you Aran Lodge for making my father's last
days as comfortable as possible.
Reply from Sunita Warner, Director at Aran Lodge

Your heartfelt words mean a great deal to us. We are touched by your trust and appreciation. Ensuring your father's last days were as comfortable as possible was our utmost priority.


If there's anything more we can do for you or your family, please don't hesitate to reach out. Our thoughts are with you, and we are here to support you in any way we can.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David S (Son of Resident) published on 1 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Difficult to explain the worry and anxiety and distress at the thought of using a care home. It wasn't something we expected but life sometimes has a way of turning things upside down. So I'd just say that whilst I am still worried about Mum, the Director and her team have been so utterly and incredibly
wonderful. They've managed expectations they've looked after Mum so tenderly and beautifully at least I know I don't have to worry about the care she is being given. The environment is homely, it's clean and tidy and food is excellent having seen some proper 'home made cooking' and despite the obvious, you could be forgiven for thinking its a hotel. Whilst I wish no one had to go through such challenging times if it should happen then go visit and you'll get some peace of mind.
Reply from Sunita Warner, Director at Aran Lodge

Thank you for your kind words. As you know it’s a pleasure looking after her and having you all visit.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.966)

Overview of Review Score

The Review Score of 10 (9.966) out of 10 for Aran Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.966 for Aran Lodge is calculated as follows: ( (258 Excellents x 5) + (9 Goods x 4) ) ÷ 267 Ratings = 4.966
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Aran Lodge is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aran Lodge to verify any information. View our terms and conditions. Aran Lodge has an Enhanced Service - more info.