Bennett Lodge

Mark

I'm so thankful that my mum has got a place at this care home. 100% recommended.

The place is clean and tidy, and Nans needs are taken care of.

My mother in law had stayed at several care homes before we found Bennett Lodge , what a difference , the staff are very attentive caring and professional, the entertainment crew are constantly keeping the residents busy and the staff regularly keep us informed of events and my mother in laws ups and downs , full marks and we couldn't be happier with mums care

I have lived at Bennett Lodge since January 2025 and I am very satisfied with my care here, the staff have become my family. I am blind and the staff are a great help to me. At home I had my audio books delivered and the staff arranged for that to continue here, along with my own mobile phone and Alexa which has helped me to remain independant. I also enjoy going out on trips, I went swimming this year for the first time in 10 years.

Nothing negative to say about Bennett Lodge.

My mum, Margaret, moved to Bennett Lodge after 16 years at Whitecroft Care Home, following its closure. As a Freeman of the Borough of Thurrock and a pillar of the community, this was a major transition for Mum and our family.

Laura, Home Manager, Jill, Deputy Manager, and the whole team made the move smooth, personal and reassuring. Familiar Whitecroft faces helped, but every member of staff has been wonderful. Mum has settled beautifully and is treated with warmth, dignity, kindness and genuine affection.

Laura and Jill are exceptional people who treat residents and their families as friends. Thank you to Jack for the excellent activities, and to the carers, kitchen, housekeeping and maintenance teams. They deserve real recognition for the loving, unconditional care they give our elderly loved ones.

Cleanliness, food, activities, facilities, safety and value for money are all excellent. Three gold stars from our family.

Fatima MBE

Mums been here about 5 1/2 month, she settled in, done activities, been out on a trip which gives me happiness, I visit her every day and we are so happy to see each other, I'm greatful to the staff, for been there for her, and for me. x

My wife has been in care at Bennett Lodge for nine months now, and I cannot fault the care and attention she is offered by all the staff. In particular, praise must go to the manager and deputy who have shown nothing but praise and kindness to my wife (who can often be found in their office eating sweets or her lunch). The home is meticulously clean and tidy, with attention to detail always in mind. Thank you all for looking after my wife at this sad time in her life

My mother is a new resident of only a few weeks. I am very happy with the care she is being shown. Staff have been very helpful with any questions I may have and always have time to talk to me. I have always found the place to be very clean.

I have visited a number of homes over the years and I must say Bennett Lodge is one of the best.I have purposely come at various times and days of the month to visit a friend and without exception Bennett Lodge did not fail.The staff are always friendly and welcoming.The place it light and warm and very clean.The paintwork, toilets and rooms have been kept to a high standard .It is a pleasure to visit my friend in Bennett Lodge and we'll done to the whole staff.Keep up this high standard.

Over 5 weeks ago I reported water damage in the top of his window and a water mark on the ceiling . I went there today and my brother's bed has been moved as water had leaked onto it . I asked one of the assistant what was happening and she said she thinks they were sorting out the roof . I would like to know why they are looking at the roof when my brothers room is on the ground floor and there is a room above it . When he was first admitted there his room was flooded because of the water from above was coming out of his toilet .

All the staff were so lovely and helpful, really good atmosphere. Room was immaculate and homely. Meals were really good. The garden was enjoyable, and loved the music and dancing. I was happy and well looked after at Bennett Lodge and would recommend this care home.

I find the staff friendly and hard working and caring. I think that my wife is very well looked after and I never have had any cause for complaint.

At 96, we know we are on borrowed time but as a family, we feel his quality of life has greatly improved over the last few months.

My mum has been at Bennett Lodge for over two and a half years and is now 95 years old. At the start, my sister and I were happy with our mum's care as she settled into her new home. Now we are not just happy, we are in awe of the care our mum receives. She is happy most of the time but with her advancing dementia she has her moments but the staff know how to bring her around and are patient and caring. All her needs are catered for and they make my sister and I welcome when we visit and will always answer any questions we have.

My mum was in Bennett Lodge for just over four weeks and the standard of loving care she received was above and beyond what I expected. The staff worked tirelessly to make her comfortable and was always accommodating when we turned up to visit. Thank you all.

Thank you to all the staff.

My father was here twice. Since the change of management in 2023, the home has become a lovely, caring environment. The staff genuinely care and do their best by the residents. My father had the opportunity to participate in activities and day trips and was well cared for. Thought was put into his needs and his room/facilities were adjusted to meet these. Staff were always happy to answer questions. Medical attention was sought quickly when needed. My father settled in well and had a good relationship with his carer. Thank you for taking care of him and for your support.

My mum has settled into Bennett Lodge with a smile on her face. Several times she has mentioned what a lovely hotel she is staying in. We've been so impressed with the way the staff have included everyone in the activities, regardless of their capabilities. We are really happy with the level of care and can relax as a family as her needs are being met.