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Bennett Lodge

Waterson Road, Chadwell St Mary, Grays, Essex RM16 4LD
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Bennett Lodge, Grays
Bennett Lodge, Grays
Bennett Lodge, Grays

Bennett Lodge, situated in Grays, Essex, is a skilled care practice that looks after up to forty-eight elderly people who may have physical frailties or behavioural complications caused by conditions such as dementia.

Residents benefit from a private garden area and a location in close proximity to local amenities and transport routes, which allows for individuals to maintain as much independence as they are able.

Visitors are made to feel welcome and...  

Care Provided by Bennett Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250From £1,350

Contact Bennett Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Laura Smith(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (2)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. They kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Bennett Lodge Reviews (63)

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9.4

Bennett Lodge has a Review Score of 9.4 (9.354) out of 10, based on 10 reviews in the last 2 years. Over all time Bennett Lodge has 63 reviews.

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Showing 63 reviews matching selected criteria
Review from P H (Husband of Resident) published on 18 May 2026 Submitted via Postal Card
Overall Experience

My wife has been in care at Bennett Lodge for nine months now, and I cannot fault the care and attention she is offered by all the staff. In particular, praise must go to the manager and deputy who have shown nothing but praise and kindness to my wife (who can often be found in their office eating sweets or her lunch). The home is meticulously clean and tidy, with attention to detail always in mind. Thank you all for looking after my wife at this sad time in her life

Reply from Laura Smith, Home manager at Bennett Lodge

Thank you so much for your kind words, it has been our pleasure. We will be sure to feed your review back to the team.

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Review from S C (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience
The short time mum has been there so far my sister and I have found staff very helpful & friendly. The carers really involve themselves with the residents, apart from a couple I've noticed might crack their face if they smiled but apart from that everyone are brilliant.
The residents have their own personal space in their rooms which is cleaned of high standard.

Early days for our mum yet but hope she settled in like all the other residents.

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Review from L G (Daughter of Resident) published on 19 January 2026 Submitted via Website
Overall Experience

My mother is a new resident of only a few weeks. I am very happy with the care she is being shown. Staff have been very helpful with any questions I may have and always have time to talk to me. I have always found the place to be very clean.

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Review from Bob L (Friend of Resident) published on 29 October 2025 Submitted via Website
Overall Experience

I have visited a number of homes over the years and I must say Bennett Lodge is one of the best.I have purposely come at various times and days of the month to visit a friend and without exception Bennett Lodge did not fail.The staff are always friendly and welcoming.The place it light and warm and very clean.The paintwork, toilets and rooms have been kept to a high standard .It is a pleasure to visit my friend in Bennett Lodge and we'll done to the whole staff.Keep up this high standard.

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Review from D C (Sister of Resident) published on 30 June 2025 Submitted via Website
Overall Experience

Over 5 weeks ago I reported water damage in the top of his window and a water mark on the ceiling . I went there today and my brother's bed has been moved as water had leaked onto it . I asked one of the assistant what was happening and she said she thinks they were sorting out the roof . I would like to know why they are looking at the roof when my brothers room is on the ground floor and there is a room above it . When he was first admitted there his room was flooded because of the water from above was coming out of his toilet .

Reply from Laura Smith, Home manager at Bennett Lodge

Thank you for your feedback, and for bringing your concerns to our attention.Were truly sorry for any confusion or distress caused regarding the water damage in your brothers room. Following our recent conversation, were glad we had the opportunity to clarify the situation and reassure you about...  

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Review from David E (Respite Resident) published on 5 June 2025 Submitted via Postal Card
Overall Experience

All the staff were so lovely and helpful, really good atmosphere. Room was immaculate and homely. Meals were really good. The garden was enjoyable, and loved the music and dancing. I was happy and well looked after at Bennett Lodge and would recommend this care home.

Reply from Laura Smith, Home manager at Bennett Lodge

Thank you so much for your kind words, this will be relayed back to the team. We look forward to welcoming you back at our home.

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Review from Michael B (Husband of Resident) published on 18 March 2025 Submitted via Postal Card
Overall Experience

I find the staff friendly and hard working and caring. I think that my wife is very well looked after and I never have had any cause for complaint.

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Review from J S (Son-in-law of Resident) published on 31 October 2024 Submitted via Postal Card
Overall Experience
My experience of Bennett Lodge is very positive and my father-in-law has shown a great improvement in his health and well-being. We have found the staff very friendly and helpful and genuinely caring towards the residents.
Activities are always being arranged to keep the residents' minds active. When he first moved in, all he wanted was to go home, now the only mention of going home is for rest as the staff are wearing him out.

At 96, we know we are on borrowed time but as a family, we feel his quality of life has greatly improved over the last few months.

Reply from Laura Smith, Home Manager at Bennett Lodge

Thank you for your lovely comments, I will be sure to pass this on to the rest of the team.

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Review from Sharon S (Daughter of Resident) published on 21 August 2024 Submitted via Postal Card
Overall Experience

My mum has been at Bennett Lodge for over two and a half years and is now 95 years old. At the start, my sister and I were happy with our mum's care as she settled into her new home. Now we are not just happy, we are in awe of the care our mum receives. She is happy most of the time but with her advancing dementia she has her moments but the staff know how to bring her around and are patient and caring. All her needs are catered for and they make my sister and I welcome when we visit and will always answer any questions we have.

Reply from Laura Smith, Home manager at Bennett Lodge

Thank you for your lovely review. I am pleased we are meeting your expectations. I will pass this on to the rest of the team.

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Review from C J (Daughter of Resident) published on 31 July 2024 Submitted via Website
Overall Experience

My mum was in Bennett Lodge for just over four weeks and the standard of loving care she received was above and beyond what I expected. The staff worked tirelessly to make her comfortable and was always accommodating when we turned up to visit. Thank you all.

Reply from Laura Smith, Home manager at Bennett Lodge

Thank you so much for your lovely review, I will pass this on to the rest of the team. It was a pleasure to care for your mum.

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Review from Diane B (Daughter of Resident) published on 22 July 2024 Submitted via Website
Overall Experience
I am very happy with the care my Mum is receiving at Bennett Lodge.
The staff goes out of their way to make sure the residents receive the best care and attention. If Mum has needed any medical attention, this has been acted on promptly and efficiently. There is a doctor and nurse who visit regularly, which takes away the pressure and frustration of trying to book appointments that we had before Mum became a resident.
The home is always kept clean, fresh, and very tidy.
I'm quite often at the home and get to see how caring and loving the staff are.
Mum is happy and enjoys taking part in the many activities. I was lucky to go with Mum on a trip recently and it was a lovely day. It was very well organised.
The ladies have pamper days and regularly get manicures. The hairdresser also visits weekly.
Mum enjoys the lovely meals that are prepared and looks forward to them.
It gives me peace of mind to know that my Mum is happy, safe and well cared for.

Thank you to all the staff.

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Review from Ruth M (Daughter of Resident) published on 27 June 2024 Submitted via Postal Card
Overall Experience

My father was here twice. Since the change of management in 2023, the home has become a lovely, caring environment. The staff genuinely care and do their best by the residents. My father had the opportunity to participate in activities and day trips and was well cared for. Thought was put into his needs and his room/facilities were adjusted to meet these. Staff were always happy to answer questions. Medical attention was sought quickly when needed. My father settled in well and had a good relationship with his carer. Thank you for taking care of him and for your support.

Reply from Laura Smith, Home manager at Bennett Lodge

Thank you for your lovely feedback, this will be passed on to the rest of the team.

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Review from Jackie B (Daughter of Resident) published on 25 January 2024 Submitted via Postal Card
Overall Experience

My mum has settled into Bennett Lodge with a smile on her face. Several times she has mentioned what a lovely hotel she is staying in. We've been so impressed with the way the staff have included everyone in the activities, regardless of their capabilities. We are really happy with the level of care and can relax as a family as her needs are being met.

Reply from Laura Smith, Home Manager at Bennett Lodge

Thank you so much for your lovely feedback, I am happy we are meeting your mum's needs and our aim is to ensure she is happy and well cared for. I will pass your feedback on to the rest of the team.

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Review from D S (Daughter of Resident) published on 15 January 2024 Submitted via Postal Card
Overall Experience

My mother really loves living at Bennett Lodge. Since her arrival in September 2023, she has been much happier and content and enjoys the interaction with staff and residents. She participates in the majority of activities provided daily and this has much improved her engagement with people and life in general. The staff are very helpful, friendly, hardworking and patient. The home is always clean, tidy, warm and comfortable. I highly recommend it, it's exceeded my family's expectations.

Reply from Laura Smith, Home manager at Bennett Lodge

Thank you so much for your lovely feedback. I will pass this on to the rest of the team! I am happy we are exceeding your expectations and you feel reassured Mum is being looked after.

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Review from Zdzislaw K (Son-in-law of Resident) published on 21 November 2023 Submitted via Postal Card
Overall Experience

Having visited my mother-in-law for the first time in her new care home, I knew we had made the right decision for her. The accommodation and staff are excellent with a feeling of staying at a five-star hotel but the staff make it feel like it's your family home.

Reply from Laura Smith, Home manager at Bennett Lodge

Thank you for your lovely feedback. I will be sure to pass this on to the rest of the team.

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Review from Kathy S (Daughter of Resident) published on 11 September 2023 Submitted via Website
Overall Experience
My mother needed emergency respite care and was sent to Bennett’s Lodge.
I cannot fault anything about the home, it is spotlessly clean and the staff and management are very friendly and approachable.

All of the residents seem content and we are all happy with the level of care my mother is receiving.

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Review from Jane F (Stepdaughter of Resident) published on 17 July 2023 Submitted via Postal Card
Overall Experience

In November 2018 my step mum became a resident of Bennett Lodge, she soon settled in and was able to walk about freely with security codes on exits to ensure safety. Staff built up a rapport with her and she knew how to placate her when she said she'd misplaced her car! The staff were very caring. The home was clean and nice and fresh. She was content and very well cared for. She had loving care all the way through.

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Review from Sandra P (Friend of Resident) published on 27 June 2023 Submitted via Postal Card
Overall Experience

Very friendly and helpful staff, always observant of residents' needs.

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Review from Joanne H (Daughter of Resident) published on 14 June 2023 Submitted via Postal Card
Overall Experience

Bennett Lodge is a lovely and friendly care home. The staff are very kind and hands-on. I have peace of mind that Mum is well looked after and her needs are met.

Reply from Laura Smith, Home Manager at Bennett Lodge

Thank you for your lovely feedback. We are pleased to hear you are happy with your mum’s care and that we are meeting her needs.

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Review from Phyllis H (Respite Resident) published on 23 May 2023 Submitted via Postal Card
Overall Experience

Having experienced three previous visits to Bennett Lodge, I am happy to return again. Each time I was welcomed with open arms by management and staff. I found my room although rather small quite adequate. I am on a special diet again and was obliged. I will be pleased to see management and staff once again should I be able to return.

Reply from Laura Smith, Home Manager at Bennett Lodge
Hi Phyllis,

Thank you for taking the time to leave us a review. We are pleased to hear that we are meeting your expectations and hope to see you again!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 June 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (25) & Events (0)

News
  • 10 Jul 2026

    Families and staff at Bennett Lodge care home, part of Runwood Homes group, recently came together for a dementia awareness session during a relatives' meeting. Using dementia simulation goggles and...

  • 10 Jul 2026

    Residents and staff at Bennett Lodge care home, part of the Runwood Homes group, came together to mark the NHS's birthday with a celebration dedicated to the district nurses who...

  • 14 May 2026

    Residents, relatives, and staff at Bennett Lodge Care Home, part of the Runwood Homes group, came together on 8 May 2026 to celebrate VE Day with a lively musical afternoon...

Upcoming Events

There are no upcoming events for Bennett Lodge.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Runwood Homes Ltd
  • 31 Jan 2025Recipient: Runwood Homes Ltd
  • 31 Jan 2024Recipient: Runwood Homes Ltd

Accreditations

There are no accreditations posted yet for Bennett Lodge.

Meet the Team (7)

Laura Smith
Laura SmithJob Title:Home Manager

Bennett Lodge is a residential care home for up to 47 older people, including those living with dementia. We are a happy home with happy staff. Families are always welcome to join in with daily life. We have lots going on in the home with various activities and an enclosed garden, accessible to all.

Our staff are trained in all areas to meet the needs of our residents. We welcome you to visit us and look around at any time.

Jody Wilden
Jody WildenJob Title:HousekeeperJoined: 2008

I'm Jody Wilden. I am the Housekeeper at Bennett Lodge.

I’ve been proud to work at Bennett Lodge for 16 years, and during that time, I’ve grown to love the work environment. What I enjoy most is interacting with the residents and their families. It feels so rewarding to know that my work is making a positive impact on their lives. At Bennett Lodge, we’re like one big family, and it’s this sense of community that keeps me motivated.

My greatest achievement has been becoming the housekeeper, and I take pride in ensuring our residents feel comfortable and cared for. A fun fact about me is that I enjoy archery! When I’m not at work, I love spending time with my family, going on holidays, and indulging my artistic side through decorating.

Helen Nicholls
Helen NichollsJob Title:Home AdministratorJoined: 2016

My name is Helen Nicholls. I am the Administrator at Bennett's Lodge, and I truly enjoy my job because every day brings something new and different. A fun fact about me: After waiting years to become a grandparent, within just 15 months, I now have 1 grandson and 3 granddaughters. While I don’t have time for hobbies these days, my grandchildren keep me happily busy!

Goksem Kiamil
Goksem KiamilJob Title:Care Team LeaderJoined: 2020

I'm Goksem Kiamil I am a Care Team Leader at Bennett Lodge.

I have worked at Bennett Lodge for over three and a half years. What I enjoy most about my role is that every day presents a new challenge. I love the 1-to-1 interaction with the residents, and seeing their smiles daily is incredibly rewarding. One of my proudest achievements is becoming the Care Team Leader (CTL).

A fun fact about me: I am fluent in both English and Turkish. In my free time, I enjoy taking my dog for walks, cooking, and spending quality time with my family.

Andy Johnson
Andy JohnsonJob Title:MaintenanceJoined: 2022

I'm Andy Johnson. My job role is Maintenance at Bennett Lodge.

I have worked here for 1 year and 11 months.

I enjoy my job because every day brings a variety of tasks, keeping things interesting. A fun fact about me is that I drive a 2006 Mercedes. In my free time, I love playing golf, going on holidays, and enjoying a good glass of red wine.

Jill Hunt
Jill HuntJob Title:Deputy ManagerJoined: 2015

I'm Jill Hunt. I am the Deputy Manager at Bennett Lodge Care Home.

I’m Jill Hunt, Deputy Manager at Bennett Lodge Care Home, where I’ve worked for Runwood Homes for 9 years. What I love most about my job is making a difference in the lives of our residents and ensuring their overall well-being. I’m passionate about getting to know each resident personally, as I believe this is essential for delivering person-centred care.

I’ve earned a Dementia Care Certificate and am a PCS Superuser, and I’m currently working towards completing my NVQ Level 4.

A fun fact about me is that you’ll hear me before you see me! Outside of work, I love going on holiday, listening to music, and spending time with my family.

Jack Hughes
Jack HughesJob Title:Lifestyle Coordinator
Hello, my name is Jack Hughes, and I’m the Lifestyle Coordinator at Bennett Lodge Care Home.

I’ve been part of the team for three years, and it’s been a truly rewarding journey. I first joined as a carer, supporting residents with their everyday needs, before moving into my current role, where I now have the joy of creating meaningful experiences and activities that bring smiles to those around me.

Outside of work, I love going to the cinema or enjoying a good film at home—it’s one of my favourite ways to relax and recharge.

Frequently Asked Questions about Bennett Lodge

What types of Care is Bennett Lodge registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bennett Lodge have?

There are 44 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Bennett Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Bennett Lodge to the centre of Grays?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bennett Lodge to verify any information. View our terms and conditions. Bennett Lodge has an Enhanced Service -more info.