Excellent care, home from homeJackie S(Daughter of Resident/Service User)
feels like homeIsobel P(Daughter of Resident/Service User)
Excellent care, home from homeJackie S(Daughter of Resident/Service User)
feels like homeIsobel P(Daughter of Resident/Service User)
With just 38 bedrooms and homely surroundings, Ashley House has a warm, family feel. The team, many of whom have been with the home for over 10 years, provides residential and respite care, which can be booked in advance.
The team is passionate about Sanctuary Care’s vision of Enriching Lives, which is based on the six senses people need to meet to feel truly happy and fulfilled – a sense of...
With just 38 bedrooms and homely surroundings, Ashley House has a warm, family feel. The team, many of whom have been with the home for over 10 years, provides residential and respite care, which can be booked in advance.
The team is passionate about Sanctuary Care’s vision of Enriching Lives, which is based on the six senses people need to meet to feel truly happy and fulfilled – a sense of security, achievement, belonging, significance, purpose and continuity.
The residents are engaged with inspiring activities, including the Grow Your Own Way project, where the residents nurture produce they have grown from seed, which is then used in the kitchen by the chef, giving them such a sense of achievement and pride.
The residents have an active role to play in how their home is run, with Ashley House’s resident ambassadors getting involved in everything from supporting with interviewing potential staff, to providing resident feedback.
There are so many other activities to enjoy, from music and games with nursery children, who are regular visitors, animal therapy, baking, trips out into the community, arts and crafts and pampering in the hair salon.
Residents enjoy delicious, home-cooked meals in the dining room, prepared by the home’s chef. Sometimes, when living with dementia, people can struggle to make food choices, so the chef will present dishes at the table, to stimulate the senses and help residents to decide what they fancy. And every day the chef bakes cakes and other sweet treats for afternoon tea.
Ashley House also has its own bar – The Dog and Trumpet, with authentic pumps and memorabilia, where residents enjoy socialising with their favourite tipple!
There is a main lounge and lots of cosy spaces to relax with loved ones, who are welcome to visit at any time. Ashley House also has a Namaste room, where residents can relax in a sensory setting.
Contact Ashley House Residential Care Home to confirm what's included and get a personalised quote:
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1724 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Ashley House Residential Care Home for full pricing details and T&Cs.
Ashley House Residential Care Home has a Review Score of 9.8 (9.752) out of 10, based on 14 reviews in the last 2 years.
Over all time Ashley House Residential Care Home has 66 reviews.
The team at Ashley House cared for my father for 20 months due to his frailty and dementia. I can't fault their efforts, he was looked after so well, the whole team were superb.
The team at Ashley House cared for my father for 20 months due to his frailty and dementia. I can't fault their efforts, he was looked after so well, the whole team were superb.
Thank you for your kind feedback. We're delighted to hear your father was so well cared for during his time with us. It means a great deal to know our team provided the support, compassion and understanding he deserved.
The staff at Ashley House are fantastic with any concerns we have relating to our grandmother who has been a resident since April 2025. They also offer a very fun, warm and friendly environment where our grandmother feels safe and loved. We would, and have, recommended Ashley House to anyone who...
The staff at Ashley House are fantastic with any concerns we have relating to our grandmother who has been a resident since April 2025. They also offer a very fun, warm and friendly environment where our grandmother feels safe and loved. We would, and have, recommended Ashley House to anyone who asks.
Thank you for sharing such wonderful feedback. We're delighted to hear your grandmother feels safe, cared for and well supported, and that our team has been responsive to your concerns. It means a great deal to know you would recommend Ashley House.
My Mum is beautifully cared for at Ashley House. The staff understand her needs, treat her with respect and humour and their interaction with her always brings a smile to her face.
I also feel I am cared for, which is lovely when dealing with the complex emotions around dementia. Whenever I turn...
My Mum is beautifully cared for at Ashley House. The staff understand her needs, treat her with respect and humour and their interaction with her always brings a smile to her face.
I also feel I am cared for, which is lovely when dealing with the complex emotions around dementia. Whenever I turn up I am welcome and seen as part of the friendly community that is Ashley House.
Communication with Ashley House is easy and plentiful.
The facilities are simple but that is all my Mum needs at this stage in her life.
Thank you for sharing such thoughtful and heartfelt feedback. We're so pleased to hear that your mum is cared for with understanding, warmth and respect, and that our team's humour and compassion bring her joy. It means a great deal to know you feel welcomed, supported and part of our community, especially while navigating the challenges of dementia.
Staff friendly, caring and supportive, no restrictions for visiting.
Staff friendly, caring and supportive, no restrictions for visiting.
Thank you for taking the time to leave a review. Your feedback is appreciated and means a great deal to us.
I have been a volunteer since my husband passed away in the home last year, residents and staff are my extended family and I really enjoy being part of the team and love chatting and helping out where I can. I cannot fault the home everyone is amazing and residents are well looked after
I have been a volunteer since my husband passed away in the home last year, residents and staff are my extended family and I really enjoy being part of the team and love chatting and helping out where I can. I cannot fault the home everyone is amazing and residents are well looked after
Thank you for sharing such touching feedback. It means a great deal to hear that the home feels like an extended family and that volunteering brings you comfort and enjoyment. Your kind words about our team and the care residents receive are truly appreciated.
Very friendly efficient staff, residents are very well cared for and family always welcomed and kept well informed. Kitchen is very hygienic and food is always varied and excellent.
Very friendly efficient staff, residents are very well cared for and family always welcomed and kept well informed. Kitchen is very hygienic and food is always varied and excellent.
Food is great! Mum always clearing her plate,...
Food is great! Mum always clearing her plate, with friendly chefs, again always checking the residents feedback.
Thank you for sharing such lovely feedback. We're delighted to hear the home feels so welcoming and that the environment, food and support from the team enrich your mum's experience. It means so much to know she feels truly cared for.
The relief in knowing she is safe and happy is...
The relief in knowing she is safe and happy is immeasurable.
Thank you so much for sharing this - it's wonderful to hear your mum has settled in so well. We're really glad the team has helped make this transition feel supportive and reassuring for you both.
I come to see my friend every 2 or 3 weeks. She always seems very happy. She, of course, remembers very little - although sometimes surprises me by remembering names.
I come to see my friend every 2 or 3 weeks. She always seems very happy. She, of course, remembers very little - although sometimes surprises me by remembering names.
Thank you for sharing your thoughts. We're so pleased to hear that your friend seems happy during your visits. Those little moments of recognition can be so special, and we're glad she's able to enjoy them. It's wonderful to know that your visits bring her joy, and we truly appreciate your continued support
The staff at this care home have been absolutely wonderful with both my mum and dad. They helped them settle in quickly, and their kindness, approachability and professionalism give our family real peace of mind.
The home itself is always clean, tidy and well looked after, creating a warm,...
The staff at this care home have been absolutely wonderful with both my mum and dad. They helped them settle in quickly, and their kindness, approachability and professionalism give our family real peace of mind.
The home itself is always clean, tidy and well looked after, creating a warm, welcoming atmosphere every time we visit. It feels safe and very well managed, which is so important with both of our parents living there.
There are plenty of activities on offer, and the team do a great job of keeping residents engaged and involved in daily life.
Overall, it's a very safe, caring environment, and we feel incredibly fortunate that both our mum and dad are being looked after so well here.
Thank you so much for your wonderful feedback. We're delighted to hear that your parents feel settled and cared for, and that our team's efforts give you peace of mind. Creating a safe, welcoming environment with engaging activities is always our priority, and it means a lot to know this makes a difference for your family.
Staff are constantly observing if resident needs anything. They are compassionate and patient. Feeding those who need help to eat. I have never heard a harsh...
Staff are constantly observing if resident needs anything. They are compassionate and patient. Feeding those who need help to eat. I have never heard a harsh voice but softly talking. The manager is very good in listening about how things are going, she has the attributes of a manager interested in welfare of staff and residents.
Thank you so much for your thoughtful feedback. We're proud to have a team that consistently shows compassion, patience, and professionalism-even in challenging moments. Your kind words about our staff and manager truly mean a lot and will be shared with everyone
I am delighted by the care and support that Ashley House gives to my father. They recently went above and beyond in organising a 90th birthday party for friends and immediate family. He is very happy there and likes the food and people are wonderful.
I am delighted by the care and support that Ashley House gives to my father. They recently went above and beyond in organising a 90th birthday party for friends and immediate family. He is very happy there and likes the food and people are wonderful.
Thank you so much for your kind words. We're thrilled to hear your father is happy at Ashley House, and it was a joy to help celebrate his 90th birthday. Your feedback means a lot to our team!
From day one Ashley House and all staff from the kitchen staff, cleaners, carers and the management team have all been exceptional, professional and caring. If we were aware of Ashley House before we could have moved Mum from previous care home a lot sooner.
From day one Ashley House and all staff from the kitchen staff, cleaners, carers and the management team have all been exceptional, professional and caring. If we were aware of Ashley House before we could have moved Mum from previous care home a lot sooner.
Thank you for your kind words and thoughtful review for our team at Ashley House. We're delighted to hear that you've had such a positive experience. It means so much to know that the team's exceptional care and professionalism have made such a difference for your mum. We will be sure to share your feedback with the team, thank you.
Ashley House was recommended by a friend who had rated it highly in connection with the care of her mother. I have experience of a number of places with both parents who required care in their latter years and Ashley House was head and shoulders above the rest. It may not be an elegant building set...
Ashley House was recommended by a friend who had rated it highly in connection with the care of her mother. I have experience of a number of places with both parents who required care in their latter years and Ashley House was head and shoulders above the rest. It may not be an elegant building set in beautiful grounds, but the quality of care is outstanding. The purpose-built nature of the building makes it feel far less like an institution or hotel and more like a home. It is homely and friendly and the staff, without exception were all kind, caring and attentive. Not once in the whole year and a half my mother was there, did I have any cause for concern in any regard. Ashley House has a happy atmosphere, there appears to be a very low turnover of staff and it is clean and well-maintained. My only comment would be the garden could be improved on a bit but that may well have already been addressed. I have no hesitation at all in recommending Ashley House.
Thank you so much for your heartfelt review and kind recommendation for Ashley House. We're thrilled to hear that you found the care to be exceptional and that it felt like a true home for your mother during her time with us. Your comments about our staff and the atmosphere mean a lot, as we strive...
Thank you so much for your heartfelt review and kind recommendation for Ashley House. We're thrilled to hear that you found the care to be exceptional and that it felt like a true home for your mother during her time with us. Your comments about our staff and the atmosphere mean a lot, as we strive to create a warm, caring environment for all our residents and their loved ones. We appreciate your suggestion regarding the garden and will continue working to enhance it. Thank you again for your thoughtful words and support.
Excellent respite care. Very understanding staff - especially admin staff in supporting me in booking Dad in. Have also helped in booking a future short stay so I can visit friends having a reunion. Very grateful.
Excellent respite care. Very understanding staff - especially admin staff in supporting me in booking Dad in. Have also helped in booking a future short stay so I can visit friends having a reunion. Very grateful.
Thank you for your kind review of Ashley House. We're glad to hear that your experience with our respite care has been excellent and that our staff, particularly the admin team, were supportive in helping you book your father's stay. We're grateful for your feedback and look forward to welcoming your father back soon.
On viewing the home I was 100% impressed, was so friendly, caring and very family orientated. Once Mum moved in much against her will as never wanted to go into a home she very quickly decided she wanted to stay even tho initially it was for respite. The relief of knowing she's safe 24/7 is...
On viewing the home I was 100% impressed, was so friendly, caring and very family orientated. Once Mum moved in much against her will as never wanted to go into a home she very quickly decided she wanted to stay even tho initially it was for respite. The relief of knowing she's safe 24/7 is amazing. The staff are totally amazing, not met a member who is not 110% committed to making the lives of the residents like home.
Thank you for your heartfelt feedback. We're so pleased to hear that your initial impression of our home was positive and that your mum quickly felt at home despite her initial reservations. We're grateful for your kind words about our dedicated staff at Ashley House and we're so pleased to hear that your mum is happy here.
Every time I visit my brother-in-law at Ashley House the staff are always welcoming and attentive to the residents. the home is always clean and nicely furnished which makes it homely.
Every time I visit my brother-in-law at Ashley House the staff are always welcoming and attentive to the residents. the home is always clean and nicely furnished which makes it homely.
Thank you for your five star review for Ashley House, the staff are certainly very special there and pride themselves on making it a true home from home.
Excellent service. Staff are very friendly and helpful in all situations. Excellent management. I'd give Ashley House Residential Care Home A1. Well done.
Excellent service. Staff are very friendly and helpful in all situations. Excellent management. I'd give Ashley House Residential Care Home A1. Well done.
I cannot...
Thank you so much for everything you do.
Whenever I visit my mother, Ashley House is always clean and the staff friendly. It is obvious the staff all care for the residents, and I know my mother receives so much love and attention from them all. It is a difficult job for them looking after people of varying stages of dementia, but I never...
I will definitely conclude that Ashley House has been a wonderful choice for me to house my mother.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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I have worked in social care for 30 years. I have been in a range of different roles and settings, from Support Worker to Regional Operations...
I have worked in social care for 30 years. I have been in a range of different roles and settings, from Support Worker to Regional Operations Manager.
I am passionate about enriching the lives of our residents. I particularly enjoy building relationships with the family and friends of our residents.
The social aspect at Ashley House is very important and it is always lovely to see friendships emerging within the home and the wider community through our resident activities.
The best bit about my job is working with our residents. They all have stories to tell, and I feel privileged to be able to hear them. I also like...
The best bit about my job is working with our residents. They all have stories to tell, and I feel privileged to be able to hear them. I also like the family feel of Ashley House, it does not matter which department you work in we are all working towards the same goal, to ensure our residents are safe and happy.
I love that I enrich lives, and I am able to make a big difference in our residents' lives. It is a very rewarding job.
I enjoy working as a team with laughs and support. I enjoy cooking food for our residents and when they're happy with their meal it makes me happy too!
In my role as a kitchen assistant, I particularly love to cook breakfast for our residents. I also enjoy the time I get to spend chatting with them.
As activities coordinator at Ashley House, I love helping our residents and bringing a smile to their faces. It's so rewarding being a companion, giving them someone to talk to and laugh with.
I love bonding with our residents and staff too. Getting to know our residents' families is also really rewarding.
Older Person Care, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 34 Single Rooms and 2 Couples/Companion Rooms.
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley House Residential Care Home to verify any information. View our terms and conditions. Ashley House Residential Care Home has an Enhanced Service -what an Enhanced Service includes.