Ashley House Residential Care Home

56 Forest Road, Bordon GU35 0XT
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9.9 61 Reviews
  • Ashley House Residential Care Home, Bordon
With just 38 bedrooms and homely surroundings, Ashley House has a warm, family feel. The team, many of whom have been with the home for over 10 years, provides residential and respite care, which can be booked in advance.

The team is passionate about Sanctuary Care’s vision of Enriching Lives, which is based on the six senses people need to meet to feel truly happy and fulfilled – a sense of security, achievement, belonging, significance, purpose and continuity.

The residents are engaged with inspiring activities, including the Grow Your Own Way project, where the residents nurture produce they have grown from seed, which is then used in the kitchen by the chef, giving them such a sense of achievement and pride.

The residents have an active role to play in how their home is run, with Ashley House’s resident ambassadors getting involved in everything from supporting with interviewing potential staff, to providing resident feedback.

There are so many other activities to enjoy, from music and games with nursery children, who are regular visitors, animal therapy, baking, trips out into the community, arts and crafts and pampering in the hair salon.

Residents enjoy delicious, home-cooked meals in the dining room, prepared by the home’s chef. Sometimes, when living with dementia, people can struggle to make food choices, so the chef will present dishes at the table, to stimulate the senses and help residents to decide what they fancy. And every day the chef bakes cakes and other sweet treats for afternoon tea.

Ashley House also has its own bar – The Dog and Trumpet, with authentic pumps and memorabilia, where residents enjoy socialising with their favourite tipple!

There is a main lounge and lots of cosy spaces to relax with loved ones, who are welcome to visit at any time. Ashley House also has a Namaste room, where residents can relax in a sensory setting.
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Care Provided by Ashley House Residential Care Home

Primary Care Categories

  • Older Person Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 38 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1626
  • RESPITE Self-Funded Residential Care: from £1626

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1626 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Ashley House Residential Care Home to find out the exact price for your requirements.

Contact Ashley House Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ashley House Residential Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Malcolm Wilson (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (34)

Ashley House Residential Care Home Reviews (61)

9.9

Ashley House Residential Care Home has a Review Score of 9.9 (9.880) out of 10, based on 15 reviews in the last 2 years.
Over all time Ashley House Residential Care Home has 61 reviews.

Overall Experience
  • 47
  • 13
  • 1
  • 0
  • 0
Date Published
  • 61
  • 5
  • 6
  • 14
  • 47
Reviewer Connection to Ashley House Residential Care Home
  • 21
  • 11
  • 5
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from Peter (Nephew of Resident) published on 30 December 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This unit provides care for a number of ladies whose mental capacity have deteriorated and some who also have physical disability. It is readily accessible by visitors and I have always found there are good levels of care. In a unit where there are challenges they bring a lightness of touch and enthusiasm.
The overall atmosphere is contentment. The rooms are comfortable and brightened by personal possessions of the residents. No one would volunteer - nor could they not live here - if the need ever arose this may well be as good as it gets.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.880)

Overview of Review Score

The Review Score of 9.9 (9.880) out of 10 for Ashley House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.880 for Ashley House Residential Care Home is calculated as follows: ( (154 Excellents x 5) + (21 Goods x 4) ) ÷ 175 Ratings = 4.88
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashley House Residential Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Nov 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (7)

Malcolm

Malcolm Wilson

Job Title: Home Manager Joined: 2022

I have worked in social care for 30 years. I have been in a range of different roles and settings, from Support Worker to Regional Operations Manager.


I am passionate about enriching the lives of our residents. I particularly enjoy building relationships with the family and friends of our residents.


The social aspect at Ashley House is very important and it is always lovely to see friendships emerging within the home and the wider community through our resident activities.

Lucy

Lucy Doyle

Job Title: Administrator Joined: 2022

The best bit about my job is working with our residents. They all have stories to tell, and I feel privileged to be able to hear them. I also like the family feel of Ashley House, it does not matter which department you work in we are all working towards the same goal, to ensure our residents are safe and happy.

Chloe

Chloe Price

Job Title: Care Assistant Joined: 2021

I love that I enrich lives, and I am able to make a big difference in our residents' lives. It is a very rewarding job.

Jamie

Jamie Breakwell

Job Title: Chef Joined: 2016

I enjoy working as a team with laughs and support. I enjoy cooking food for our residents and when they're happy with their meal it makes me happy too!

Martin

Martin Christopher

Job Title: Kitchen Assistant Joined: 2018

In my role as a kitchen assistant, I particularly love to cook breakfast for our residents. I also enjoy the time I get to spend chatting with them.

Lianne

Lianne Cornwell

Job Title: Activities Coordinator Joined: 2018

As activities coordinator at Ashley House, I love helping our residents and bringing a smile to their faces. It's so rewarding being a companion, giving them someone to talk to and laugh with.

Sophie

Sophie Underwood

Job Title: Team Leader Joined: 2021

I love bonding with our residents and staff too. Getting to know our residents' families is also really rewarding.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley House Residential Care Home to verify any information. View our terms and conditions. Ashley House Residential Care Home has an Enhanced Service - more info.