
Excellent care, home from homeJackie S(Daughter of Resident/Service User)

feels like homeIsobel P(Daughter of Resident/Service User)


Excellent care, home from homeJackie S(Daughter of Resident/Service User)

feels like homeIsobel P(Daughter of Resident/Service User)


With just 38 bedrooms and homely surroundings, Ashley House has a warm, family feel. The team, many of whom have been with the home for over 10 years, provides residential and respite care, which can be booked in advance.
The team is passionate about Sanctuary Care’s vision of Enriching Lives, which is based on the six senses people need to meet to feel truly happy and fulfilled – a sense of...
Care Provided by Ashley House Residential Care Home
Primary Care Categories
- Older Person Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 38 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1724 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Ashley House Residential Care Home for full pricing details and T&Cs.
Contact Ashley House Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Malcolm Wilson (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (34)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (34)
Ashley House Residential Care Home Reviews (66)
Ashley House Residential Care Home has a Review Score of 9.8 (9.804) out of 10, based on 16 reviews in the last 2 years.
Over all time Ashley House Residential Care Home has 66 reviews.
Everyone seems very friendly. We haven't been able to enter the home yet due to COVID but we are looking forward to seeing mum's room and meeting the whole staff. Our decision below are made from our experiences without knowing about the internal parts of the home and are going on mum's thoughts.
I have spent 2 separate weeks in Ashley House recently and I really am impressed with the service and the quality of staff and the cleanliness of the environment. I am very impressed also with the staff itself.
My grandad first came to stay at Ashley House with mild dementia. The staff are fantastic, and their care for my grandad as he got progressively worse was second to none. My nan joined him, and she is enjoying life immensely. She loves the sing-alongs and loves the food. You are always offered a cup of tea when you visit, and we have even been offered a full meal if we drop in at mealtimes. Thank you so much for looking after my grandparents. It’s been such a weight off my mum's mind.
Thank you for your kind words about our team and the care your grandparents have received at Ashley House. Bob and the team will really appreciate it. Best wishes, Fae.
My father was a resident at Ashley House for over 3 years and during that time I found the quality of care to be very good, The staff were attentive and helpful. Keeping me fully informed of any issues. I would be happy to recommend Ashley House to others who are looking for a safe and caring environment for senior relatives.
Thank you for your kind words and recommendation. Our team at Ashley House will really appreciate it. Best wishes, Fae
My mother was in Ashley House only a short time but due to the care and compassion of all the staff her time there was immensely happy. They are outstanding, the management, carers, kitchen staff, cleaners, literally all of them clearly love their jobs and it shows. Absolutely nothing is too much trouble. Please do go and look at Ashley House if your loved one is in need of a home. It's not about the surroundings, but the care that really counts.
Best wishes, Fae
Lovely clean and inviting, staff very helpful and friendly, amazing activity areas and wanted to join in to have the spa treatments. Very impressed.
Thank you for such a lovely review - Bob and the team will be thrilled to hear your kind words. Best wishes, Fae.
This is the 3rd care home my mum has experienced and is by far the best. A good balance between friendliness and efficiency. Staff are always alert and attentive and clearly enjoy looking after the residents. Very recent improvements in dining room arrangement and upgrades to bedrooms have improved appearance and are welcome. Only criticism is control of personal items, particularly clothing, which sometimes gets misplaced.
Thank you for your lovely feedback about our team and home. I will be sure to pass your feedback onto the manager and the team. Best wishes.
My husband has been a resident for a year and five months, he seems quite happy, is well fed and well looked after even when he is stroppy. If he falls or has a problem one of the staff will call and let me know.
Thank you for your feedback we really appreciate your kind words. Best wishes.
This care home is just like a normal home from home you can come here any time of the day or night. Wonderful carers and new manager, to say the best of all if I have to go anywhere hope it's here. I have been visiting since 2007.
I can't believe mum is very happy and content, the last two years have been very stressful for us as a family and to find somewhere like Ashley House where she has a lovely room, all the staff make you welcome, mum loves the food and all the attention she gets, it's a joy to visit her and see her so content.
Excellent staff who are very caring towards residents, they are also very friendly towards visitors. The accommodation is bright and cheerful.
My husband had been in Ashley House for the past 9 months, he had been very happy there, he was extremely well looked after, fed and watered he had smiles for everyone and they had smiles for him. I do not know what I would have done without Ashley House, they treated me like their family as well, nothing was too much trouble. I give my heartfelt thanks to all staff from the bottom to the top. Nothing is too much trouble they have the time and patience to talk things through.
Thank you for such kind words - I will be sure to pass this onto the manager and the team. Best wishes.
Mum thrived in the attentive care of the manager and her staff. All staff have regular training, especially in caring for people living with dementia, many of the staff have worked there for several years. As care needs changed they seemed quick to respond to deal with this and knew Mum's preferences.
Communication is open and I always felt I could raise concerns if any, I was always informed promptly if there were any changes with Mum.
Food is plentiful and if appetite is poor residents are offered alternatives, snacks are readily available for those who like to graze.
Daily activities are varied for those who want to join in.
The garden, whilst small is a lovely place to sit in the sunshine, residents can wander there safely.
Dear Caroline, thank you for such a lovely review, our team really appreciate it and thank you for your time. Best wishes, Fae.
The staff all seem to know my mother well - what she enjoys doing and what she isn't keen on. She's 101 and they involve her in all the activities that help on a daily basis. She has a good appetite and enjoys the food. We couldn't be happier with the choice of home.
Because of its location there isn't too much outside space and maybe a few more outings etc would be nice but as far as care goes which I guess is the most important it's outstanding.
Overall good. Garden pathetic, ashtrays never emptied and parking is poor.
I cannot speak highly enough of the wonderful care my wife received at Ashley House during her residence there nothing was too much trouble for the staff, many many thanks to the staff from all the family.
My mother was a resident for three years. The care she received was excellent. The staff were always cheerful, professional and helpful. The end of life was very dignified and respectful. I was very grateful for all the help and care they provided.
Very good care, my dad is very happy living there.
Staff are very friendly and do their job well. The food looks lovely. We always feel welcome here.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 November 2017Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ashley House Residential Care Home.
There are no upcoming events for Ashley House Residential Care Home.
Awards / Recognitions (10)
- 21 Jul 2026Recipient: Sanctuary Care Ltd
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Ashley House Residential Care Home.
Meet the Team (7)

I have worked in social care for 30 years. I have been in a range of different roles and settings, from Support Worker to Regional Operations Manager.
I am passionate about enriching the lives of our residents. I particularly enjoy building relationships with the family and friends of our residents.
The social aspect at Ashley House is very important and it is always lovely to see friendships emerging within the home and the wider community through our resident activities.

The best bit about my job is working with our residents. They all have stories to tell, and I feel privileged to be able to hear them. I also like the family feel of Ashley House, it does not matter which department you work in we are all working towards the same goal, to ensure our residents are safe and happy.

I love that I enrich lives, and I am able to make a big difference in our residents' lives. It is a very rewarding job.

I enjoy working as a team with laughs and support. I enjoy cooking food for our residents and when they're happy with their meal it makes me happy too!

In my role as a kitchen assistant, I particularly love to cook breakfast for our residents. I also enjoy the time I get to spend chatting with them.

As activities coordinator at Ashley House, I love helping our residents and bringing a smile to their faces. It's so rewarding being a companion, giving them someone to talk to and laugh with.

I love bonding with our residents and staff too. Getting to know our residents' families is also really rewarding.
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