Barton Common Road, Barton-on-Sea, New Milton BH25 5PR
Barton Lodge Care Home enjoys spectacular sea views and takes pride in combining a boutique hotel environment with a 'Loving Care' ethos. The Home offers the highest standards and specialises in caring for residents with memory loss and dementia.
Situated between Highcliffe and Lymington on the edge of the New Forest, this beautiful home is surrounded by nature and landscaped gardens. With stunning views of Barton Golf Course, the Isle of Wight and the Needles, residents can enjoy their later years in the picturesque and peaceful coastal environment.
There is a friendly and relaxed atmosphere, spacious accommodation and highly trained staff who are dedicated to provide the individual loving care that residents require. A strong bond is developed with both the residents and their families so that a secure and homely environment is provided.
Total resident involvement is encouraged with Comfort, Care, Dignity, Choice, Independence and Security at the forefront of their philosophy.
Group: Manucourt Ltd
Person in charge: Julie House (Registered Manager)
Local Authority / Social Services: Hampshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 48 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's
Admission Information: Ages 50+.
Single Rooms: 48
Rooms with ensuite WC: 47
Weekly Charges Guide: Personal Care Single £650 – £1250
Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Barton Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Barton Lodge has a Review Score of 9.7 (9.738)
The Review Score of 9.7 (maximum of 10) for Barton Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Barton Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.8 for Barton Lodge is calculated as follows: ( (96 Excellents x 5) + (24 Goods x 4) ) ÷ 120 Ratings = 4.8
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 4.938 Points relating to the number of positive Reviews for Barton Lodge is based on 9 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 9 Reviews ÷ 9.6 Target = 0.938
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by R B (Wife of Resident) on Friday 30 June 2017. Relates to June 2017.
Wonderful care home. My husband and I have been married 54 years and never been apart so was very hard for us. But my husband was now happy in the home which helped me cope with it.
How likely would you be to recommend Barton Lodge? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Good
Cleanliness: Excellent
Treated with Dignity: Good
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Good
Review submitted from a Postal Card by Fay H (Wife of Resident) on Tuesday 20 June 2017. Relates to June 2017.
My husband was only in Barton Lodge for 6weeks, he passed away in May 2017.
I would like to express my appreciation for the excellent care he received, the staff were always very friendly, helpful and courteous.
How likely would you be to recommend Barton Lodge? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Good
Rizwan Walji, Operations Director at Barton Lodge responded to this review on 20 Jun 2017:
We are very sorry for your loss and our thoughts are with you during this difficult time. Thank so much for your kind comments, which we will pass on to the staff. All the best.
Review submitted from a Postal Card by F B (Friend of Resident) on Thursday 1 June 2017. Relates to May 2017.
Management and staff are courteous and kind. My friend is always in fresh clothes, showered and looks well cared for.
The food is good and presented in an appetising way in a sunny dining room, with fresh flowers on all the tables.
Most of all, there is a tranquil, friendly atmosphere throughout the home, which we think comes from the approach and attitude of management.
My friend says 'the nurses and carers are always lovely and very kind to me.'
How likely would you be to recommend Barton Lodge? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Good
Review submitted from a Website Submission by Irana (Daughter of Resident) on Monday 8 May 2017. Relates to May 2017.
My 95-year-old mother has been a resident at Barton Lodge for the past year (she does not have dementia.) It took her a while to settle having always had wanderlust, but she now feels very much at home at Barton Lodge. The home has a lovely atmosphere, is spotlessly clean and is in a beautiful setting with stunning views. The staff are amazing, so friendly and helpful and any issues are dealt with immediately. The food is excellent with a varied menu. Knowing that mum is being so well cared for after struggling for some time in her own home has taken a weight off our minds and my siblings and I feel very fortunate that she is living in such a wonderful, caring environment.
How likely would you be to recommend Barton Lodge? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Rizwan Walji, Operations Director at Barton Lodge responded to this review on 09 May 2017:
Thank you so much for your kind review. We are so happy that Mum feels at home and well cared for. Wishing you and your family the very best.
Review submitted from a Postal Card by Ian D (Son of Resident) on Wednesday 15 March 2017. Relates to February 2017.
Excellent care, happy place, nice manager and staff. Nice mixed collection of people. Nice bedroom and sitting rooms.
We are very happy to have my mother there.
How likely would you be to recommend Barton Lodge? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Michael H (Son of Resident) on Monday 13 March 2017. Relates to February 2017.
My mother is looked after extremely well and she is happy in her environment. This has given peace of mind to all the family. All the staff are very approachable and welcoming.
How likely would you be to recommend Barton Lodge? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Good
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by Anthony S (Brother of Resident) on Monday 28 November 2016. Relates to October 2016.
My sister was in Barton Lodge for a short while but when she was there, she was provided with excellent care and attention. The staff were very attentive and kind to her. Barton Lodge is very well run and spotless. I would not hesitate to recommend this care home to my friends and family.
How likely would you be to recommend Barton Lodge? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Mark C (Son of Resident) on Monday 21 November 2016. Relates to September 2016.
Barton Lodge looked after my mother during her final weeks. They were truly outstanding in their level of care, the compassion they showed and the service they provided. The level of communication was excellent and I was encouraged to call as often as I liked.
I was always kept informed about mum and her condition. They also took the time to care about me and my own health issues. Thank you for doing something I would have struggled to do.
How likely would you be to recommend Barton Lodge? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Annette R (Daughter of Resident) on Tuesday 4 October 2016. Relates to September 2016.
When my mum came here two years ago she settled in very well. They catered for her dietary needs which is gluten free. The staff gave my mum a lot of care and support and treated her with great dignity. My mum has advanced dementia and her speech was next to none, but the staff were very patient with her and listened to her needs.
Sadly, mums needs have gone to the next level and she is leaving to move to intense care. Mum has enjoyed her time here, it is such a nice, light, airy place with lovely gardens to walk in and the lounge facilities are open and spacious. The staff are very caring.
How likely would you be to recommend Barton Lodge? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Sheila N (Resident) on Tuesday 23 February 2016. Relates to February 2016.
I'm comfortable here and I can be myself. I like the food in comparison to the other homes I have stayed. I enjoy my own company in my room which is very nice and I have everything I need.
How likely would you be to recommend Barton Lodge? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Barton Lodge
