






With beautiful gardens and communal areas, spacious bedroom suites, a library and bistro café, Basingfield Court has some wonderful spaces to enjoy. But it’s the team which makes this home special.
Devoted to enriching the lives of their residents, activities are a huge part of life in the home, where the team provide residential, dementia and pre-bookable respite care.
The home has magnificent large gardens. With new furniture, these have just...
Care Provided by Basingfield Court Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 52 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1590 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Basingfield Court Residential Care Home for full pricing details and T&Cs.
Contact Basingfield Court Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Zina Kenk (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (52)
- Single Rooms with ensuite Wet Room (37)
Basingfield Court Residential Care Home Reviews (69)
Basingfield Court Residential Care Home has a Review Score of 9.6 (9.553) out of 10, based on 15 reviews in the last 2 years.
Over all time Basingfield Court Residential Care Home has 69 reviews.
My husband went into Basingfield Court for a week's respite, when putting the wheels in motion I received every courtesy & help and being the first time of him being away I was reassured that he would be safe & well looked after which was confirmed after his week's stay. He has mobility issues and every available help was readily available they offered all sorts of activities and stimulation, which is a must for mental wellbeing. We were both very happy and would not hesitate to use Basingfield Court again
Thank you for sharing such lovely feedback. We're pleased to hear the respite stay felt reassuring from the outset and that the support for mobility and wellbeing made a real difference. It's wonderful to know the activities and stimulation helped him feel safe, engaged and well cared for.
I never imagined that retirement home could be so pleasant!
That's wonderful to hear. Thank you for sharing your feedback, this means a lot to us.
I am very appreciative of the staff care and pleasant attitude to some of the great difficulties experienced through lack of water and heating. Hopefully they are near the end of the great improvements and just maybe my towel improvement meets with my satisfaction!
We're all hoping...
I consider the service is very good
That's really lovely to hear - thank you. I'm so glad you feel the service is very good. We truly appreciate your feedback, and it means a lot to the team.
Staff always had time to help her and meet all her needs. Demonstrated a lot of patience tempting her to eat and drink in paliative phase.
Brilliant
Nice atmosphere in Basingfield Court is nice (doesn't smell like a care home).
The food is so good, and the variety and quality are excellent, with concern for personal preference.
Thank you for your kind words. We're so pleased our team's care and the welcoming atmosphere at Basingfield Court have made this transition easier for you and your husband. Your feedback means a lot to us.
Very good.
We particularly like how the staff support each other in the work that they do and in keeping each other cheerful. This upbeat attitude and environment rubs off on the residents and means that Basingfield Court is a very positive place.
Thank you so much for your wonderful feedback! We're delighted to hear that your mum feels at home and is enjoying the food and activities. It's great to know our team's positive attitude is making a difference. We truly appreciate your kind words and support
My mum entered Basingfield Court Care Home with symptoms of Dementia & falls. From her arrival she has been welcomed and treated with the utmost respect and kindness from all the staff across the home. To see her smiling from ear to ear every time we visit is heartwarming as we initially felt guilt at placing her there but I can honestly say she is happier there than she was living with us. I wouldnt hesitate to recommend Basingfield to any potential residents. Thankyou all for giving us peace of mind
Thank you for sharing such a heartfelt review. We're delighted to know your mum feels happy and cared for, and that we've given you peace of mind. Your recommendation means so much to us!
My mother was a resident for 6 1/2 years. Especially in the last 2 or 3 years her care has been good. She was treated as an individual and given careful care as she weakened and eventually became bedridden. Activities were varied and imaginative and although she did not participate in many, she enjoyed most of them.
Thank you for sharing your experience. We're honoured to have cared for your mother for 6 years and glad she received the attention and support she needed. It's wonderful she enjoyed the activities, even as an observer. Your feedback means a lot and will be shared with our team
I need 2 carers to assist me with bathroom toilet etc. a long wait for this service. Bad language from carer on night shift, have complained no different at all. Up to 25 minutes wait for bell to be answered at times. Had to wait up to 30 minutes for pain killers during the night shift.
Thank you for your feedback. Were sorry to hear about your concerns. We strive to provide timely and compassionate care, and we will review our response times to ensure improvements. Our team pride themselves on their professional communication. We can only apologise that one member of staff has...
This is my father-in-law's 2nd stay at this care home. The staff are so friendly and helpful My father-in-law recognised the staff straight away from last time. And was given an amazing welcome. I think he will enjoy his stay here.
Thank you for your kind words for our team at Basingfield Court. We're delighted to welcome your father-in-law back and to hear that he felt so comfortable with our team. Our staff will be touched to read your comments and will be committed to making his stay as enjoyable and comfortable as possible.
I can not speak highly enough of Basingfield Court the room is like being at home, the care is amazing kind compationate warm and friendy.
Thank you for your wonderful review. We're so glad to hear that Basingfield Court feels like home to you. Our team strives to provide the highest level of care with kindness, compassion, and warmth, so it's great to know they've made such a positive impact. We truly appreciate your kind words.
My mother came to Basingfield Court for 6 weeks of respite after a period in hospital. The difference between when she came in to when she left was amazing! She was brighter, more alert and more able and independent both physically and mentally. The home has a nice atmosphere with incredibly caring staff. Mum loved the food and even put on some much needed weight.
Thank you so much for your kind words, we will be sure to share them with the home manager and her team. We're delighted to hear that your mother had such a positive experience at Basingfield Court. It's wonderful to know that she left feeling so much brighter. If you ever need the team again, please don't hesitate to reach out. Thank you for sharing your experience.
Basingfield Court Residential Care Home is a very ideal place for my mum-in-law. The staff are very warm and welcoming. Everyone is very friendly and my mum-in-law was very comfortable with everyone in her three-week stay when she was there. She cannot speak English so she was given a sign chart to be able to express herself which was very good. I will definitely send her again for her respite. A big thank you to all the staff members for taking care of her.
Thank you so much for your kind words. We're delighted to hear that your mother-in-law felt so comfortable and well cared for during her stay with us. It's wonderful to know that the sign chart helped her communicate and that our staff's warm and welcoming approach made her feel at home. We look forward to welcoming her back to Basingfield Court for her next respite stay.
My husband, who has Lewy body dementia, recently spent two weeks respite care at Basingfield Court Residential Care Home. The manager is very caring and professional and the staff were friendly and helpful. My husband had a lovely room on the ground floor which gave him easy access to the communal/dining room. The staff ensured that he attended the entertainment and was not left on his own in his room. I was happy with his care and have booked another respite stay later in the year. I would rate the home good but with a couple of improvements, it could be excellent. 1) Offer male residents a daily shave. 2) Implement a process to monitor residents' fluid intake. 3) Ensure a member of staff is in the dining room during mealtimes, encouraging to eat more.
Thank you for your wonderful review for Basingfield Court, we are delighted to hear that you were so pleased that you have already booked another stay for your husband and look forward to welcoming him back. Please rest assured we are very proactive about monitoring fluids and ensuring staff are...
The management and staff are competent, professional and caring.
During my three-week respite care stay, I found that the staff were always ready to help, compassionate and able.
Basingfield Court Residential Care Home was recommended to me by a nurse at the clinic where I had surgery.
I commend Basingfield Court to you.
Thank you for your wonderful review for Basingfield Court, we are delighted the team could be there to support you and welcome you back if you ever need respite care in the future.
I am so happy that we chose Basingfield Court Residential Care Home. The staff are incredible, it really is like being at home, friendly, happy and cosy. I couldn't be happier.
Thank you for your review for Basingfield Court, we are delighted to hear how well your father has settled in. The team work so hard to create a homely feel and of course, loved ones are always welcome.
Very welcoming tea, and a beautifully laid out home. The manager was wonderful and my aunt never thought she would be happy in a care home. Cannot recommend enough, clean and hospitable with a good menu and varied activities provided. We are a very happy and grateful family.
Thank you for your fabulous review of Basingfield Court, we are delighted your aunt is so happy there.
Dad has been a resident of Basingfield Court since April 2023. It was quite a wrench leaving his own flat to move to a care home after independent living. Since arriving, he has been shown nothing by kindness from all the staff at Basingfield Court. I cannot praise them enough. Nothing is too much trouble, and I feel Dad is treated with the utmost respect. He chooses to spend most of the time in his room as he's not the most sociable of people, but the staff make a point of going to sit with him regularly so he can chat with them about anything he wants. They give him time and the opportunity to engage. They actively encourage his hobbies and try and find occupations for him to fill his time. I find all the staff and management to be very warm and friendly, always a welcoming smile to greet me when I visit and a quick chat, which is just lovely. Dad has told me he is extremely happy there, and that's the best result I could possibly ask for.
Thank you for your wonderful review of Basingfield Court, the team will be delighted to read your comments. The staff certainly are devoted to enriching the lives of their residents with truly person-centred care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 June 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 07 Jan 2026
A spritely great grandmother from Basingstoke celebrated her milestone 107th birthday with family, friends and the team at her Sanctuary Care home. Doris Blow celebrated her special day with loved...
- 06 Dec 2024
Our amazing Doris celebrated her 106th birthday in style recently, with a party to remember! Many happy returns Doris, we are honoured to have been able to celebrate this milestone...
There are no upcoming events for Basingfield Court Residential Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 31 Jan 2024Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Basingfield Court Residential Care Home.
Meet the Team (1)

I joined the team at Basingfield Court as a deputy manager last year, before becoming manager earlier this year. As a team we deliver great care for our residents, working closely with professionals and supporting residents’ families and loved ones.
My career in care started over 10 years ago, working as a carer alongside studying. I have recently completed my level 5 Management in Health and Social Care and will continue to study and learn in my role.
Caring for people is very important to me. I enjoy doing things that will either help someone or change someone’s life, even in a small way. Here at Basingfield Court, our wonderful team supports in enriching residents' lives every day. It makes me feel that I am a part of something very special.
Frequently Asked Questions about Basingfield Court Residential Care Home
What types of Care is Basingfield Court Residential Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Basingfield Court Residential Care Home have?
There are 52 Single Rooms.
What are the Facilities & Services at Basingfield Court Residential Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Basingfield Court Residential Care Home to the centre of Basingstoke?
2.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Basingfield Court Residential Care Home to verify any information. View our terms and conditions. Basingfield Court Residential Care Home has an Enhanced Service -more info.