






With beautiful gardens and communal areas, spacious bedroom suites, a library and bistro café, Basingfield Court has some wonderful spaces to enjoy. But it’s the team which makes this home special.
Devoted to enriching the lives of their residents, activities are a huge part of life in the home, where the team provide residential, dementia and pre-bookable respite care.
The home has magnificent large gardens. With new furniture, these have just...
Care Provided by Basingfield Court Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 52 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1590 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Basingfield Court Residential Care Home for full pricing details and T&Cs.
Contact Basingfield Court Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Zina Kenk (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (52)
- Single Rooms with ensuite Wet Room (37)
Basingfield Court Residential Care Home Reviews (69)
Basingfield Court Residential Care Home has a Review Score of 9.6 (9.553) out of 10, based on 15 reviews in the last 2 years.
Over all time Basingfield Court Residential Care Home has 69 reviews.
Very friendly and caring staff. Not just caring for my mother-in-law, but the whole family. The grounds and home are well cared for and homely. So pleased my mother-in-law was able to take up residence in Basingfield Court. Would recommend it to anyone with a loved one who needs extra care.
Very welcoming staff. Home very clean and tidy. Nice food, many with lots of options.
We were slightly worried when a new management took over, but we need not have worried because the new manager is lovely and very approachable at any time. The activities offered to the residents are varied as well as fun and the activities coordinator is truly dedicated to the residents and will personally encourage all to join in with the activities each week. My mum's dementia is slowly deteriorating, but all the staff are so lovely and understanding. We couldn’t recommend the home enough to anyone considering it as an option for their loved one.
My mother is extremely happy here. She is cared for, looked after and feels like part of an extended family. She is a very fussy eater, yet the team always find her something that she enjoys and is healthy. Thank you.
I am happy that my mum is so well cared for at Basingfield. The staff are very caring, helpful and welcoming when I visit Mum. There is a happy atmosphere.
We would like to congratulate the new manager and her team for achieving a lovely, positive, relaxed and caring atmosphere for residents, service users, volunteers, visitors and relatives at Basingfield Court Residential Care Home. Everyone is always so cheerful, friendly and obliging and the range and quality of activities available is excellent. We really appreciate the professionalism, kindness and good humour and so, we know, does our 96-year-old mother.
We found this care home for my dad in January 2023 and he fell in love with it straight away. His health hasn't been very good since he came home from Spain last September but since he has been in Basingfield Court Residential Care Home, he's come back to life. You're an amazing care home, friendly warm and inviting and Dad loves the food, gardening and entertainment.
I have been impressed by the homely and friendly atmosphere. The care staff are very 'caring' and treat my friend with great dignity and kindness, gently encouraging her when she is anxious or distressed. It is such an encouragement to see my friend enjoying crafts and social skills via social media. I am grateful to all the staff, it has been a very difficult and distressing time but it is good to see my friend smiling and interacting with others.
My mother has been here for several months. We were able to put some of her personal belongings in her flat before she came and was delighted on arrival. The staff have been kind, caring and attentive and always treat her with respect. She is very happy here - even if she chooses not to socialise, they respect that. It is a huge comfort to her family that she is content and well cared for. Thank you!
My mother passed recently and I wanted to thank Basingfield Court for everything they did to make Mum's last few days comfortable. Everything was done with great dignity and loving care for her. The staff were amazing and a true asset to the care home. They should be recognised for their service not only for my mum but for me and my family in this hard sad time. They were wonderful. Thank you for everything and I would happily recommend the care home to anyone looking for a homely and friendly environment for their parents.
Dad has been at Basingfirld Court since January 2022. The hard work, dedication and excellent care my dad has received have been amazing. The care staff show so much love to Dad and he is always saying how lovely they all are. The dedication of the activities coordinator and her activities with Dad have brought out his creative side and his pictures are all displayed in his room. The door is always open for us to talk to the management team. Thank you from the bottom of my heart.
My mother would find it helpful if the care staff wore name badges. My mother feels the home is well run and the office/staff deal with problems/queries effectively.
I am very happy about the care given to my dad at Basingfield. The staff are very friendly and caring and I know my dad is in safe hands.
My mum is looked after well and is very happy in the home. Once or twice I have had a couple of little concerns but my concerns are always addressed promptly. Overall a very well run happy home.
My father-in-law came in for respite care and he has settled in really well. Nothing is too much for the staff.
Originally I thought this place was perfect. It was clean and tidy and spacious rooms, also friendly staff. After accepting my mother into their care I learned my mum had escaped after one day and was so upset when some personal belongings had gone missing. I decided I had to take her out, still no outcome on this matter, very poor aftercare.
Best wishes
As a visitor, everyone always makes me feel at home and that it’s mum's home.
Thank you, everyone.
Thank you so much for your outstanding review for Basingfield Court Residential Care Home! It's wonderful to hear how happy you are with the care our dedicated team provide and that you have such peace of mind with your mum being in our care. Best wishes, Fae
He is very well looked after by an amazing team of staff. His room is spacious and homely and always clean. His personal care is always done with care and although he needs a bit of help at mealtimes he is enjoying his food!
I am so grateful for the care the staff give my dad, especially through the last 2 years, I have always been kept up to date with how Dad is and what is going on in the home.
The team at Basingfields Court go above and beyond to ensure the residents there are well looked after both physically and mentally. My mum has been in the home since April 2021. It has been such a hard time for care staff and residents in Care Homes although you wouldn't know this when you go to Basingfields as the staff are always so upbeat. Every time I have gone to see my mum or have emailed Basingfields the staff there are always super cheerful will bend over backwards to help and work so hard to ensure their residents are having the best life! After living in her previous home for 57 years mum's move to a new home was always going to be quite traumatic. The care and reassurance all the staff at Basingfields provided meant my mum settled really quickly and is thoroughly enjoying life again. I never ever wanted my mum to go into a home, but after seeing what Basingfields offer how very stupid was I to feel like this. I really hope the staff realise how much good they do.
Thank you for such a wonderful review for Basingfield Court and our dedicated team. We know how difficult the transition into care can be for both our residents and their loved ones so it is wonderful to hear how well your Mum settled and that she is truly enjoying her life with us. Our team will really appreciate such kind words. Best wishes, Fae
My mother became a resident in October 2020. She says that the carers are very kind, she enjoys the food and says her room is very nice. I have found the staff to be kind, caring and helpful. Obviously visiting is difficult due to COVID, so I have not been inside the home. I have been able to look through the window and see into my mother’s room. It is spacious and I look forward to being able to visit her inside the home at some point. The recently erected pod provides a good environment for visiting in these difficult times.
Thank you for taking the time to review our home and for your kind words. I do hope we are able to welcome you back to Basingfield Court properly soon. Best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 June 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 07 Jan 2026
A spritely great grandmother from Basingstoke celebrated her milestone 107th birthday with family, friends and the team at her Sanctuary Care home. Doris Blow celebrated her special day with loved...
- 06 Dec 2024
Our amazing Doris celebrated her 106th birthday in style recently, with a party to remember! Many happy returns Doris, we are honoured to have been able to celebrate this milestone...
There are no upcoming events for Basingfield Court Residential Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 31 Jan 2024Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Basingfield Court Residential Care Home.
Meet the Team (1)

I joined the team at Basingfield Court as a deputy manager last year, before becoming manager earlier this year. As a team we deliver great care for our residents, working closely with professionals and supporting residents’ families and loved ones.
My career in care started over 10 years ago, working as a carer alongside studying. I have recently completed my level 5 Management in Health and Social Care and will continue to study and learn in my role.
Caring for people is very important to me. I enjoy doing things that will either help someone or change someone’s life, even in a small way. Here at Basingfield Court, our wonderful team supports in enriching residents' lives every day. It makes me feel that I am a part of something very special.
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