






Arbory Residential Home is dedicated to providing residents with the highest quality of life possible within an active, stimulating environment.
All of those living at the Arbory has dementia and it is the team's expertise in managing this need, and supporting families in the care of relatives, which helps to ensure that residents live life to the full.
Arbory is a unique care setting with a team and environment which...
Arbory Residential Home is dedicated to providing residents with the highest quality of life possible within an active, stimulating environment.
All of those living at the Arbory has dementia and it is the team's expertise in managing this need, and supporting families in the care of relatives, which helps to ensure that residents live life to the full.
Arbory is a unique care setting with a team and environment which really does ensure that a home-from-home feel exists throughout. Caring for those with dementia is a privilege for all. With the right care and support and a dedication to ensuring that each resident’s life is centred around meaningful activities, staff really can enhance the experiences of those they are here to serve.
Care at Arbory is not about a diagnosis; it is about caring for people, who for whatever reason now require some help along the journey. The team is committed to providing an environment and service quality which reflects the home's commitment to enhancing the lives of those it supports.
As well as fantastic facilities, beautiful grounds and a specialist care team, Arbory is proud to play an active role in the local community and is a member of the Hampshire Dementia Action Alliance.
Please phone for more information, or call in any time.
Care Provided by Arbory Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Arbory Residential Home for full pricing details and T&Cs.
Contact Arbory Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Coate Water Care Co Ltd
- Private Owned
Person in charge
- Lisa Guy (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2008
- Last Refurbishment: 2019
- Number of floors: 3
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (39)
Visiting
- The Arbory has no set visiting times, visitors are welcome at any time
Parking
- There is ample on site parking
Arbory Residential Home Reviews (49)
Arbory Residential Home has a Review Score of 9.4 (9.434) out of 10, based on 12 reviews in the last 2 years.
Over all time Arbory Residential Home has 49 reviews.
My husband has been at Arbory Residential Home for two years, I have always found the staff very friendly and caring, from management down. My husband is always well looked after and I would not want him to be in any other care home.
My husband has been at Arbory Residential Home for two years, I have always found the staff very friendly and caring, from management down. My husband is always well looked after and I would not want him to be in any other care home.
The type of setting is excellent for my mother. The manager is passionate about his work and the care home exhibits the highest standard of compassion where dedicated professionals deserve gratitude and admiration. Dementia has greatly limited my mum's cognitive ability to put her words and...
The type of setting is excellent for my mother. The manager is passionate about his work and the care home exhibits the highest standard of compassion where dedicated professionals deserve gratitude and admiration. Dementia has greatly limited my mum's cognitive ability to put her words and vocabulary in the right sequence. To an untrained ear it is difficult and at times impossible to interpret the metaphors and emotions that she expresses, almost if she no longer has a voice, but at the Arbory her voice is always heard, perhaps not always deciphered, but never overlooked by the dedicated staff that gives my lovely mum the opportunity to make a contribution and enjoy a full and varied timetable. She's very much part of a family which makes her feel safe and secure and makes me feel good too because I know that when I leave her that she is in excellent hands, and also the complications of living abroad and not visiting her regularly gives me a great peace of mind.
My sister is so happy here and loves the interaction with everyone. She is very well looked...
My sister is so happy here and loves the interaction with everyone. She is very well looked after. There is so much she can do, plenty of interaction with something going on. She also has plenty of time for her own space. It is a very well run, caring home for her.
This is all down to the staff and management completed by the technology 'i pod' system which provides access to my mother's health and welfare.
This is all down to the staff and management completed by the technology 'i pod' system which provides access to my mother's health and welfare.
There is so much for the residents to enjoy each week in the way of entertainment, singers, musicians and plenty of activities.
A...
There is so much for the residents to enjoy each week in the way of entertainment, singers, musicians and plenty of activities.
A wonderful place.
Very good care and food. I amvery pleased my mother is being looked after by everybody at Arbory Care Home and staff are all very good.
Very good care and food. I amvery pleased my mother is being looked after by everybody at Arbory Care Home and staff are all very good.
I visited my mother at the beginning of April and she was in such a better mood and frame of mind than the last time. I know that this has a lot to do with her dementia but I believe it also has a lot to do with the team of carers on duty. On Saturday it was an amazing team of carers who give so...
I visited my mother at the beginning of April and she was in such a better mood and frame of mind than the last time. I know that this has a lot to do with her dementia but I believe it also has a lot to do with the team of carers on duty. On Saturday it was an amazing team of carers who give so much to each resident and watching my mother being involved with so much made me feel very happy she is in their care and therefore yours as well. I believe that every one of them is a superhero.
My dad has settled in very well at Arbory Residential Home. It doesn't feel like a care home and is both welcoming and friendly. Every member of staff I have met is lovely and professional. As well as the homely decor, the gardens are also amazing with the fishpond, chickens, and budgies. I am...
My dad has settled in very well at Arbory Residential Home. It doesn't feel like a care home and is both welcoming and friendly. Every member of staff I have met is lovely and professional. As well as the homely decor, the gardens are also amazing with the fishpond, chickens, and budgies. I am extremely happy that my dad is there and in good hands. I would have no hesitation in recommending Arbory Residential Home.
My step dad was only in Arbory for 7 weeks and sadly passed away at 94 years of age. Everything in Arbory was fantastic, clean, good food, lovely room, good interaction with staff. The staff were very caring and could not do enough for my step dad and us as a family, nothing was too much trouble....
My step dad was only in Arbory for 7 weeks and sadly passed away at 94 years of age. Everything in Arbory was fantastic, clean, good food, lovely room, good interaction with staff. The staff were very caring and could not do enough for my step dad and us as a family, nothing was too much trouble. We could not have wished for a better place for him to end his days.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 May 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (3)

James Okeeffe is the home manager at Arbory Residential Home.

Deputy Home Manager

Care Home administrator
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