






Heatherside is located in the scenic Hampshire countryside, within two acres of well-kept gardens, while offering homely comforts and a versatile daily lifestyle.
The team discuss preferences with clients as soon as they arrive, making sure services are tailored to suit their care needs, diet and also personal interests and hobbies.
An activities coordinator makes sure there is plenty to enjoy when residents choose to get involved, while staff look to be as welcoming to visiting loved ones.
Care Provided by Heatherside Rest Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 34 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees include a visiting chiropodist every 6 weeks. The hairdresser is paid separately
The price(s) shown are provided by the care home. Contact Heatherside Rest Home for full pricing details and T&Cs.
Contact Heatherside Rest Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Pearlcare
- Private Owned
Person in charge
- Jessica frewer(Care Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (32)
- Couples/Companion Rooms (1)
Visiting
- Visiting at all times
Parking
- Parking to the front of the building (off road)
Heatherside Rest Home Reviews (54)
Heatherside Rest Home has a Review Score of 9.7 (9.675) out of 10, based on 13 reviews in the last 2 years.
Over all time Heatherside Rest Home has 54 reviews.
Heatherside do such a fantastic job of looking after my grandmother. She has resided here for numerous years and the staff are always so bubbly, friendly and caring. The care and support she receives as a resident is more than we could have hoped for as a family. Thank you!
Thank you so much for your kind words. I will pass on these lovely comments to our fabulous team.
If this became available you would get an immediate answer. Now three to five days minimum.
Thank you for your feedback. We have management 7 days a week at our care home, our senior team are experienced individuals who can support the home in the absence of the manager. We always ensure that there is a responsible person on at all times should you require any senior attention....
My Mum has lived at Heatherside for two years. I am very pleased with her care and information that I receive from the home. The food looks very tasty and well presented. I would recommend Heatherside.
Thank you very much for your kind words. I will pass your comments on to our staffing team.
I hated the idea of Mum going into a care home although Alzheimer's means that she needs help and also understanding. Heatherside Rest Home is not only very professional but provides compassion and genuine care. Add the beautiful surroundings and it's a happy, safe place to be. The staff are fabulous.
Thank you very much for your lovely kind words. I will pass on your comments to the team.
The home are very thorough with temperature checks and making sure we are wearing a mask.
Thank you for your kind words. We continue to ensure our residents, staff and relatives remain safe at all times.
I have recently been made redundant as a cleaner in a Convent which closed. So I have had time to visit some of the residents that moved to Heatherside. 3 visits to 3 residents have all been very good, they all seem happy and settled. The care seems to be very good. Lovely atmosphere in the home. I will look forward to visiting in the summer in the garden.
Thank you for your kind review. We look forward to seeing you again soon.
Communication is very good, especially when we have been unable to visit my grandmother in person.
I would definitely recommend Heatherside to other families that are looking for a care home for their loved ones.
Thank you for your kind words, it certainly has been a difficult year but your grandmother has taken it all in her stride and settled well.
My mother has only been in Heatherside for 2 weeks and has been in isolation for that period. Having had a traumatic last 18 months in and out of hospital and losing her husband of 60 years. The staff have gone out of their way to keep me informed as this is new to me also. Mum had lost interest in a lot of things and wasn’t very mobile, but I have today seen a photograph of her sitting in a chair and participating in some painting. It’s amazing to see such a change and that can only be down to the staff.
Hello Sandra thank you for your lovely comments. It is lovely to see your mum settling in so well and joining in. I will pass your comments onto our staff.
My mum went to Heatherside as an emergency as my dad was finding it hard to cope. She was there for 8 months until she passed away. All the staff I spoke to were lovely especially the manager. They do lots of various activities. They made a difficult time more bearable.
Hi thank you so much for your lovely comments, mum meant a lot to us for the short time she was here. I am so glad to hear that you were happy with mums' care here at Heatherside
I think the home are doing an outstanding job in looking after my grandmother and making sure her and the other residents are safe. All the correct PPE to enable everyone is protected and so the visits can go ahead. They do lots of fun activities in which I follow on the Facebook page. My grandmother seems very content and always looks comfortable and clean. I couldn’t recommend them enough, the staff are always smiling and are very professional.
Thank you for your feedback and kind words. As you know, your grandmother means a lot to us. I am pleased to hear that you are happy with her care here at Heatherside
Overall it has been very pleasant dealing with Management and Staff at Heatherside. The manager does a good job communicating how things are especially through Lockdown, up to this point we have not been inside Heatherside due to Covid but we look regularly at their social media getting the odd picture of my mother in law. No matter who we talk to they all seem happy to give you an update, give you some time instead of fobbing you off.
Thank you so much for your kind words. Your mother-in-law has settled so well with us and seems to be enjoying herself. We cant wait to welcome you and your family into our lovely home. We will keep up with social media so that you can follow our day to day life here.
My mum has been living at Heatherside just coming up to a year now, and she loves it there. The staff and management are really helpful, friendly and have looked after my mum really well and kept her safe during this horrible time (Covid-19). She has also made some good friends in the home. We feel happier her being with other people her own age and knowing she is looked after 24/7.
Thank you for your lovely comments. We are so pleased you are happy with your choice of home for Mum. We do our best to meet the needs of our residents. Mum has settled well with us and it is a pleasure having her here.
We're so very pleased that we chose Heatherside for Mum. She always seemed happy every time we visited. All the staff are so very friendly, like one big family. Several of who have worked there for years and really care about making Heatherside a nice place to live. There are activities most days, plus film afternoons, singers, BBQ's, parties, etc. to keep everyone entertained. The main lounge is very bright with lots of comfy chairs for both residents and visitors and looks out over the beautiful garden. The bedrooms are very roomy, nicely decorated and have their own ensuites and also have views of the garden or pleasant green areas. They even have two cats, two pigs and fish to keep everyone entertained. Thank you to all the staff there for looking after our lovely mum.
Thank you so much, Roz, for your lovely words about Heatherside and all our hardworking staff. It was a pleasure to have Mum here with us, we enjoyed getting to know her. Thank you once again for choosing Heatherside for Mum.
My Grandma became a resident at this beautiful care home the end of 2019, after losing all her confidence and was scared to stop living independently. However, she absolutely loves where she is, and the staff are just incredible with helping her gain her confidence back. Such a relaxing home setting feel, and even though these times we are all going through, the support has been amazing as well as now being able to visit her and see her through the window. If you are after a care home with a family feel (with pigs, fish and cats!) then I 100% recommend.
Thank you, Elsie, for your kind words. It has been lovely to see your Nan settle in here at Heatherside and to see her enjoying herself. We are so pleased you are happy with Heatherside.
They are well looked after.
Nothing is too much trouble for even visitors.
Would recommend as one of the best, a lot of care given.
Thank you, Pam, for your kind words. It's lovely to hear we have a great team here at Heatherside.
Ever since Mum moved to this lovely home, she has been treated with respect and dignity! All members of the staff treat Mum as their family. She absolutely loves singing and dancing which the staff join in too! As a visitor to the home, I am always made to feel welcome and kept informed on how Mum is.
Hi Pat, thank you so much for your kind words. Mum has settled so well with us and is enjoying herself. So pleased you are made to feel welcome in Mum's new home.
My mother was resident from November 2019 until 11th of April when she passed away. I can't praise the staff enough to for all they have done for her, as she was not the easiest of people to get on with, but they took time to care for her. A big thank you for all you have done.
Thank you and it was a pleasure looking after your mum here at Heatherside. She had a wonderfully cheeky sense of humour and will be missed by us all
My mother has been at Heatherside for 3 years. On 13th January she reached the age of 104. Heatherside gave the most wonderful party for her. There was one entertainer who sang popular songs from the past. Delicious food was made by the manager and included a glass of wine. The whole day was put together by their activities organisers, with much help from the amazing, warm, friendly and ever-busy staff. My mother is lucky to be part of such a lovely caring home.
He was welcomed like a member of the family, but due to his failing hearing and eyesight, he wasn't able to do as many activities as he would have liked.
Thank you for your lovely review, we are so pleased Dad enjoyed his stay with us.
The rooms are very light and airy and the large, garden was a lovely place to sit in. All in all the care my mother received during her time there was excellent.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 December 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 21 July 2026Please call the home for our latest availability
News (0) & Events (0)
There are no news items for Heatherside Rest Home.
There are no upcoming events for Heatherside Rest Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Heatherside Rest Home.
Accreditations
There are no accreditations posted yet for Heatherside Rest Home.
Meet the Team (1)

My name is Jessica Frewer, and I am the Care Manager at Heatherside. I have worked at Heatherside for 15 years, starting my career as a carer. Over time, I have learned how important it is to create a home where people feel safe, supported and welcome.
Being a Care Manager means a great deal to me because it gives me the chance to support both our residents and our team every day. I truly believe that good care starts with a happy, supported team, so I do my best to make sure staff feel valued, and residents receive the very best care we can give.
What matters most to me is that every resident is treated with dignity, kindness and respect. I want the people who live at Heatherside to feel safe, listened to and at home.
I am always looking for ways to improve the care we provide, help my team grow in confidence and skills, and make sure our home is a place where residents can live meaningful, fulfilling lives.
Every day is different, and that is one of the things I love most about this role. Getting to know residents and their families, supporting my colleagues and seeing the difference we make together all mean a lot to me.
The values that guide me are compassion, respect, honesty, teamwork and putting people first. I lead by example, try to be approachable and always do my best to do what is right for our residents.
Outside of work, I’m a busy mum, and I love spending time with my family and my dog. I also enjoy travelling, baking and making memories with the people closest to me. To stay active and recharge, I go to the gym, take long walks and enjoy watching Formula One.
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