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The team discuss preferences with clients as soon as they arrive, making sure services are tailored to suit their care needs, diet and also personal interests and hobbies.
An activities coordinator makes sure there is plenty to enjoy when residents choose to get involved, while staff look to be as welcoming to visiting loved ones.
Care Provided by Heatherside Rest Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 34 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees include a visiting chiropodist every 6 weeks. The hairdresser is paid separately
The price(s) shown are provided by the care home. Contact Heatherside Rest Home for full pricing details and T&Cs.
Contact Heatherside Rest Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Pearlcare
- Private Owned
Person in charge
- Jessica frewer (Care Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (32)
- Couples/Companion Rooms (1)
Visiting
- Visiting at all times
Parking
- Parking to the front of the building (off road)
Heatherside Rest Home Reviews (55)
Heatherside Rest Home has a Review Score of 9.7 (9.656) out of 10, based on 14 reviews in the last 2 years.
Over all time Heatherside Rest Home has 55 reviews.
My mother was a resident a Heatherside for 3 years. During that time, my mother and my family found Heatherside to be a lovely, welcoming, friendly place. The staff could not have been more helpful, caring and professional. I felt the staff really got to know my mother well and knew exactly what...
The rooms are very light and airy and the large, garden was a lovely place to sit in. All in all the care my mother received during her time there was excellent.
Right from our first visit, we knew this was the right care home for our mum and gran. The atmosphere is that of a home, rather than the more institutionalised feel we had at many others that we looked around. After a traumatic time recently, we were amazed to find that Mum had settled within a...
Right from our first visit, we knew this was the right care home for our mum and gran. The atmosphere is that of a home, rather than the more institutionalised feel we had at many others that we looked around. After a traumatic time recently, we were amazed to find that Mum had settled within a week. All the staff and management are caring and patient. They know and treat each resident with kindness, respect and personalised care. After two weeks, Mum told us, 'for the first time in ages, I feel I don't have a care to worry about'. We couldn't be happier.
Thank you so much for your lovely comments. We are so pleased Mum has settled so quickly, it is a pleasure to have her here with us.
We cannot express enough our gratitude and thanks to the management and all the caring staff at Heatherside Care Home for the wonderful way they care for Mum on a daily basis. The overall standard of care and support given to all residents is the highest. It is obvious that residents are happy...
We cannot express enough our gratitude and thanks to the management and all the caring staff at Heatherside Care Home for the wonderful way they care for Mum on a daily basis. The overall standard of care and support given to all residents is the highest. It is obvious that residents are happy because of the individual attention they receive - and this includes our mum. We have peace of mind knowing how well she is cared for.
Thank you so much for your review. We are so pleased you are happy with Mum's care at Heatherside.
We, as a family would like to give a huge thanks to the staff of Heatherside for the quality of care given to our mum over the last 18 months. Nothing was ever too much trouble and all the staff knew her and our immediate family well. We certainly felt we were visiting mum in her own home, which...
Mum in her later months was certainly a fussy eater and drinker and they always tried to encourage her and offered the foods that she may like. The care that was given to mum especially in the last week of her life was outstanding. We were also cared for by the staff and virtually lived at Heatherside for her last few days. Thank you.
Thank you so much for your lovely review. It was a pleasure having Mum here with us at Heatherside.
The main lounge is...
The main lounge is very spacious and bright, it opens out on to a large terrace and huge garden. The 2nd lounge is also nice: a quiet alternative with wi-fi.
All the food (Sunday roasts, home-made cakes, etc) are excellent. The rooms have wallpaper, are well-furnished; my father’s room had a wonderful view.
Thank you Heatherside for looking after my father so well - and for many happy memories: the warm welcome on his first day, the Firework Party, Christmas events, the friendly residents, the cats, the visiting pheasants - and much, more!!
Thank you so much for the lovely review.
Mum's been a resident for a month now after being transferred from hospital. Everyone has been most welcoming and nothing is too much trouble.
Although being refurbished, everywhere is kept clean and tidy. Visitors are made very welcome with plentiful tea/coffee and biscuits required.
A real...
Mum's been a resident for a month now after being transferred from hospital. Everyone has been most welcoming and nothing is too much trouble.
Although being refurbished, everywhere is kept clean and tidy. Visitors are made very welcome with plentiful tea/coffee and biscuits required.
A real credit to the care home providers and not the horror stories you so often hear about. Well done everyone.
Thank you for your kind words, we love having your Mum here with us.
Generally very satisfactory apart from the absence of organised regular activities/stimulation for the residents.
Generally very satisfactory apart from the absence of organised regular activities/stimulation for the residents.
Hi Alan, thank you for your kind words, we adored your sister in law. I'm sorry you felt the activities were lacking, we are currently working hard to put in place a structured activities plan. We do hope you'll pop in and see us all.
She has settled in really well much to the kindness and understanding of all the staff.
I have to travel about 70miles to visit so only get to...
She has settled in really well much to the kindness and understanding of all the staff.
I have to travel about 70miles to visit so only get to see her every other week, but I do not have to worry as she is well cared for.
On my last visit my sister in law and I were going to eat our lunch in the car while our friend had hers, straight away we were offered an area where we could all eat together, how lovely and thoughtful.
A big thank you to all the staff.
Both my sister and I were very satisfied with the care our mum received, she was very happy there and the care and love were very much appreciated. Mother died with the people she came to love around her. Thank you so much to the staff, you will not be forgotten.
Both my sister and I were very satisfied with the care our mum received, she was very happy there and the care and love were very much appreciated. Mother died with the people she came to love around her. Thank you so much to the staff, you will not be forgotten.
She has had...
She has had the opportunity to choose her colour scheme and add her own pictures etc. She enjoys the food and has gained weight. Staff are kind, patient and welcoming. Mum enjoys the bingo and events that are arranged. Heatherside is a lovely place.
A very comfortable and well appointed care home. Friendly and capable staff, always cheerful and ready to help.
A very comfortable and well appointed care home. Friendly and capable staff, always cheerful and ready to help.
My sister-in-law was a resident at Heatherside Care Home for eight years and during that time she was always treated with kindness and respect. During her last weeks the staff were so kind and caring and I could not have asked for better care and respect. I feel that Heatherside have a very...
My sister-in-law was a resident at Heatherside Care Home for eight years and during that time she was always treated with kindness and respect. During her last weeks the staff were so kind and caring and I could not have asked for better care and respect. I feel that Heatherside have a very dedicated team of carers.
Thank you for your kind words, the staff will miss her dearly. Take care and feel free to call in at any time.
Excellent home. New refurbished lounge area. Food is excellent and the staff could not be better.
Excellent home. New refurbished lounge area. Food is excellent and the staff could not be better.
My mum was admitted to Heatherside Care Home in April 2015. From viewing the home to present day the staff here are wonderful. They have been experiencing some trying times whilst working around a huge expansion to the home. During this time the carers, admin staff have always put the residents...
My mum was admitted to Heatherside Care Home in April 2015. From viewing the home to present day the staff here are wonderful. They have been experiencing some trying times whilst working around a huge expansion to the home. During this time the carers, admin staff have always put the residents needs first and foremost. The lady in admin is always available to answer any questions and is extremely polite and helpful. The staff are amazing with the residents and nothing is too much trouble for them.
We have been very pleased with the welcome received when mum moved to her new home at Heatherside 4 months ago. She has settled in well and is happy in her new routine. The staff are all very supportive and kind, although we would welcome more feedback from them as mum does get a little muddled up...
We have been very pleased with the welcome received when mum moved to her new home at Heatherside 4 months ago. She has settled in well and is happy in her new routine. The staff are all very supportive and kind, although we would welcome more feedback from them as mum does get a little muddled up at times, so it would be nice to know exactly what's going on sometimes! The food always looks appealing, good choice of menu. The new garden room is superb, offering a feeling of hotel spacious to the lounge area. Would definitely recommend!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 December 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 29 August 2026Please call the home for our latest availability
News (0) & Events (0)
There are no news items for Heatherside Rest Home.
There are no upcoming events for Heatherside Rest Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Heatherside Rest Home.
Accreditations
There are no accreditations posted yet for Heatherside Rest Home.
Meet the Team (1)

My name is Jessica Frewer, and I am the Care Manager at Heatherside. I have worked at Heatherside for 15 years, starting my career as a carer. Over...
My name is Jessica Frewer, and I am the Care Manager at Heatherside. I have worked at Heatherside for 15 years, starting my career as a carer. Over time, I have learned how important it is to create a home where people feel safe, supported and welcome.
Being a Care Manager means a great deal to me because it gives me the chance to support both our residents and our team every day. I truly believe that good care starts with a happy, supported team, so I do my best to make sure staff feel valued, and residents receive the very best care we can give.
What matters most to me is that every resident is treated with dignity, kindness and respect. I want the people who live at Heatherside to feel safe, listened to and at home.
I am always looking for ways to improve the care we provide, help my team grow in confidence and skills, and make sure our home is a place where residents can live meaningful, fulfilling lives.
Every day is different, and that is one of the things I love most about this role. Getting to know residents and their families, supporting my colleagues and seeing the difference we make together all mean a lot to me.
The values that guide me are compassion, respect, honesty, teamwork and putting people first. I lead by example, try to be approachable and always do my best to do what is right for our residents.
Outside of work, I’m a busy mum, and I love spending time with my family and my dog. I also enjoy travelling, baking and making memories with the people closest to me. To stay active and recharge, I go to the gym, take long walks and enjoy watching Formula One.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heatherside Rest Home to verify any information. View our terms and conditions. Heatherside Rest Home has an Enhanced Service -what an Enhanced Service includes.