Hollybank Rest Home

Very safe and caring environment. Staff are extremely polite, cheerful and respectful. They value the dignity of the resident and are welcoming to visitors.

My aunt was a resident at Hollybank Rest Home and, sadly, passed away there. Whilst there, the care and support to not only my aunt but to my family and me was exemplary. Since she died, the Manager has kept in touch with me and continued to support me, going over and above the call of duty. It was as much a loss to lose Hollybank as it was to lose my aunt. It meant so much to me to know I could keep in touch with the manager and the team, and I am still in touch to this day. I promote Hollybank at every opportunity and am pleased to see that family friends are now staying at Hollybank, I cannot speak highly enough of the manager. Nothing is too much trouble and she ensures that Hollybank is a real home from home for the resident, and the families.

During the particularly difficult time over the last two years, and now when my mum is on her way out, the manager has lead her amazing team superbly well. Her careful decision making and attention to detail make you feel in very safe hands. I live far away and it's a relief to be able to trust my mum's welfare, comfort and safety is being so well managed.

My mother had been a resident for six years and during that time her care has been exemplary. I have been supported by management and staff and can't thank them all enough. Mum's dementia doesn't always make her easy to deal with but she is always cared for with kindness and dignity.

Many thanks to the wonderful staff and management at Hollybank.

My mum has been a resident since November 2019 at Hollybank. The care manager who runs this home has been outstanding with all procedures in protecting all residents, kept us up to speed with all progress and a pleasure to deal with, outstanding is really an understatement for how she runs things. I know my mum is safe, well cared for which is a great peace of mind for me.

Thank you everyone at Hollybank.

My granny, a fiercely independent lady of very sound mind, had to make the move into a care home a few years ago due to her failing physical health. She was in her late 90s. After a false start in another home that didn't live up to her (normal) standards of cleanliness and comfort, she moved to Hollybanks and she thoroughly enjoyed every moment there! The team made her feel so welcome, allowing her to dress her room with everything which was important to her and made her feel completely at home. She was superbly looked after by the team, all of them making the effort to spend time with her, listening to her stories, spoiling her with her meal choices and generally helping her to live her final years with the fun, respect and dignity she deserved (until 101!). After living on her own for many years since the death of my grandfather, the attention and affection she experienced at Hollybanks made her time there a very special one. We can't thank them enough.

The manager was wonderful throughout the pandemic keeping everybody, staff included, free from the virus which was a huge achievement and I thank her so much.

Thank you for all you did for our amazing Granny.

The management and staff of this home are outstanding, in that the care and safety of their residents come above all else, including the staffs' own families. Throughout 2020 and now well into 2021, they have all worked so well together to not only successfully safeguard the people that we have put into their care, but also give their cares enormous warmth and friendship. And they have no doubt given up much in their lives to do this - I think few many homes can truly say that.

My dear Grandma has lived at Hollybank for 3 years and she couldn’t have been better loved and cared for by the manager and her wonderful team. Throughout Covid, with none of our family able to visit, they have kept her and all the other residents happy, healthy, stimulated and above all, safe. This was at the expense of themselves and their families and we are extremely grateful to every one of them for their care and kindness. Hollybank is a lovely home away from home and I wouldn’t wish for my Grandma to be anywhere else.

I can sleep well at night and the care home is a real team effort.

Hollybank Rest Home has everything you need for a happy life, when I became a resident here in September I was greeted by the manager and staff with great kindness which made me feel at home right away. The decor is very tasteful, a lovely lounge with every comfort, you have a choice of meals which are very tasteful and medication is always attended to. The carers are so helpful and nothing is ever too much trouble.

Mum has been at Hollybank for two years and we feel very lucky to have found such a lovely home for her. She has a lovely room which was decorated for her and was taken on a shopping trip to pick curtains and cushions. There are lots of activities to do, lovely homemade food, birthdays and special occasions are always celebrated and lots of fun and laughter. During lockdown 2020 the home has been exceptional in keeping everyone safe, with the residents safety always coming first. The manager and staff are always available to help and nothing is too much trouble, myself and the rest of my family would highly recommend Hollybank.

Hollybank staff are caring and considerate and they make residents feel at home and well looked after. The food is good. The management has proven itself to be outstanding in the current Covid-19 crisis and is professional and responsive at all times. I do not feel my mother could be in better hands.

My family and I feel very thankful that we have chosen Hollybank for our mother to spend her last days there.

As we all live at a distance from our mother, we have had to place our trust completely in the manager and her team at Hollybank. This carehome really is a home from home which provides comfortable, personalised care for every resident. The managers professionalism, dedication, decision-making, kindness and communication with relatives throughout the coronavirus pandemic has been impeccable. We could not have made a better decision when we entrusted the care of our mother to the wonderful staff at Hollybank. Thank you.

Mum has been living at Hollybank Rest Home for the last two years and she has been extremely happy there. The staff are very friendly and kind and treat mum how we would ourselves. Mum has a very pretty room which is always clean and tidy and there is a wonderful homely atmosphere throughout Hollybank and all the rooms are light and airy. There is a very pretty garden with plenty of seats and beautiful hanging baskets in the summer. The food is good and always nicely presented with flowers on the tables and the staff help with feeding when it's needed. There are a number of activities for the residents and Mum particularly likes a good song and dance and they all join in and really enjoy themselves. My sister and I have been immensely impressed with the love and kindness mum has received whilst she's lived at Hollybank but above all, we both have total peace of mind, which is worth a great deal. I honestly don't think we could have found a better home from home for our dear mum.

Hollybank provides a wonderful safe and caring environment for all residents. The staff are friendly and extremely helpful, nothing is too much trouble. The level of care is amazing and Mum has thrived and is so happy here which is the most important thing. I would also add that the support given to family members is above and beyond, particularly in the current situation of COVID where it is very hard not being able to visit our loved ones. The daily activities are imaginative and fun, the food is lovely, the environment is spotlessly clean and the facilities are brilliant. We are so blessed that we found somewhere so wonderful for our lovely to Mum stay. Thank you, everyone, at Hollybank for all that you do.