






Hollybank is a small, friendly family run home, in the beautiful old village of Botley, Hampshire. Built in 1883, Hollybank is a lovely Victorian House, with a large garden.
Residents are encouraged to live an active life where possible and to pursue personal hobbies and activities. The priority is for freedom of choice in a homely and comfortable atmosphere.
The home has completed a six-bed extension, and refurbished the whole building, and...
Care Provided by Hollybank Rest Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 23 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Day care is provided at a rate of £100 per day.
The price(s) shown are provided by the care home. Contact Hollybank Rest Home for full pricing details and T&Cs.
Contact Hollybank Rest Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- hollybank rest home ltd
- Private Owned
Person in charge
- Michelle Hand (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (21)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (19)
Visiting
- No restrictions on visiting. CVisits are booked on the online booking system, visits can be booked by email or phone call.
Parking
- Limited parking at the front of the home, there is parking available near by.
Hollybank Rest Home Reviews (71)
Hollybank Rest Home has a Review Score of 9.8 (9.760) out of 10, based on 13 reviews in the last 2 years.
Over all time Hollybank Rest Home has 71 reviews.
We were extremely pleased with the care and consideration given to my father. Everyone was very supportive, professional and positive in their approach to the individual's needs.
The team strive to do their very best for each individual, your dad was very dear to us all here at Hollybank.
We remember him with only the fondest of memories.
Thank you again
Rachael
The staff are always welcoming and friendly. Nothing is too much trouble. This is confirmed by my mother-in-law; who has nothing but praise for the care she gets. Nice premises and nice people providing excellent care. No need to say anything more!
The food is "whatever the client fancies". Thank you for looking after mum.
I am very happy here, feel very secure. The staff are very helpful and friendly. Nothing is too much trouble for anyone. I am 100 years old and very happy to be here.
Very satisfied with my mother’s care. Staff are very caring and home always feels welcoming. Food is home-cooked and nutritious.
Our residents are the main focus of all we do here at Hollybank and acknowledgements like this go a long way, Thank you again I will be sure to share your words with the team.
Rachael.
A warm welcoming nurturing environment where residents are treated with dignity and respect. The staff are always professional yet they balance a personal understanding and relationship with residents. The activities and entertainment are fabulous, the meals are top quality and the care is first class. A wonderful home.
Many thanks for your very kind words and great review, the team works so hard to ensure the residents at Hollybank have a great quality of life I will be sure to pass this on to them, we look forward to seeing you at our up and coming events in the run-up to the festive period. Many thanks again, Rachael.
I cannot praise this home enough and I am always recommending it to friends/family as I enter a few homes in my job and I always say this is where I would like to live if I ever needed 24-hour care. Such a great atmosphere which is down to the amazing staff. The manager is always so friendly which creates great morale for the staff.
Lovely to hear you would choose Hollybank for yourself, no better compliment, thanks again.
Her first weeks at Hollybank were challenging: continuing bereavement, new surroundings, hospital visits and confusion. Since the end of March, she has been more at peace than at any time in the last two years. She is agile, alert, enjoy activities and moves around freely. Her dementia continues to impact her. Since January, the staff team have been exceptional in treating her with warmth, dignity, engaging with her wicked sense of humour, comforting her when is upset. They have involved us closely in risk assessment, liaising with doctors and adjustment of her care. On my visits, I have seen this same level of care for other residents.
My mother, who is 98 years old, has been going to Holybank Rest home on a daycare for some months now. She has also spent two weeks as a resident earlier in the year. We found she is very comfortable and enjoys the people. She is very happy with the care that is given and the ladies doing the caring are always on hand for anyone when they need assistance. The food and choices of food are very good and the weekly bath she has on Fridays. She loves the attention and activities.
Thank you so much for your kind words. We love having Mum with us, full of fun and laughter, we will be very pleased to have her company when we go to see the pantomime! Thank you for your feedback, it’s really useful for us to evaluate how we’re doing at Hollybank. Providing top quality care is what we strive to do. Thanks again, Erin.
My mother-in-law has attended Hollybank Rest Home now for several months on a one day a week bais also having a two-week stay whilst my husband and I had a short break. She has nothing but praise for all aspects of the care and facilities. She very much enjoyed the activities and many varied entertainments which the rest home arranges.
Thank you Joy for your lovely review! We love having your mother-in-law with us! She has so much personality and really get's on well with the rest of the Hollybank family. Thank you for taking the time to submit this review. It's really useful; for us to be able to be able to evaluate how we are...
HollyBank Rest Home is how a care home should be. It is comfortable, clean, bright and cheerful.
Hollybank has the most amazing staff, I cannot praise them highly enough. Nothing seems to be any trouble and they are all happy which I think makes a huge difference to care. Each and every single member of staff is caring, helpful, attentive and happy. (we all have bad days but I have yet to see one from any of the staff here!)A big thank you for being so wonderful.
Thank you Simon for your kind review. It is really great to hear that you're happy with the care we provide at Hollybank. It is also lovely to read that you feel the staff are always happy. The reason we are happy is because we have such lovely service users, relatives and colleagues. We also get...
My Mother needed respite at very short notice after breaking her wrist and becoming quite confused. We as a family are so pleased with the way she has settled into Hollybank. She is like her old self again and has a new lease of life. She has made friends and has a lovely social life. The staff genuinely care about her and regularly contact me with updates on her condition. When we visit we are made to feel so welcome. I would highly recommend Hollybank and cannot put into words the huge relief it has been knowing that she feels safe, secure and happy after what has been a very traumatic time for the whole family. I wouldn't mind moving in there myself!
Thank you again
My sister and I moved our 90-year-old mother to Hollybank a month ago. Our mum has had Alzheimer's for several years and has been in a home for the last four of them. We wanted to move her care home because she had become isolated, did not sleep, had shown signs of aggression towards other residents and was generally unhappy. But we were very frightened that the move to a smaller unfamiliar home would be bad for her. How wrong we were. Everyone at Hollybank has been kind, professional and understanding. Our mum has thrived there in just four weeks. She sleeps through the night, smiles all the time and is eating and drinking regularly. She looks clean and tidy every time we visit her and loves all the music and the garden. The staff at Hollybank really do care, sitting with residents to encourage them to eat and drink, putting an arm around them and making them smile if they need it. It feels like a happy place. In short, it is just like home. The best move we have ever made.
Thank you for your kind review. I am really pleased to hear how happy you are with Hollybank. Your mother has settled very well and we have really enjoyed getting to know her over the last few weeks. We really appreciate you taking the time to give us feedback as it enables to evaluate how we do things. I will be sure to pass your compliments on to the rest of the team. Thanks again, Erin.
The staff at Hollybank took my nan in at incredibly short notice and as a result of the compassion she was shown, she really started to turn around. She made some wonderful friends at Hollybank and they were always spoiled for group activities to do together. My only regret is that we didn't find Hollybank sooner and on behalf of the whole family I would like to express our appreciation for everything they have done; we couldn't have hoped for a better place for my nan to spend her final days.
Hi Kelly,
Thank you for taking the time to write such a lovely review. We are so pleased to have had the opportunity to know your nan. She was a lovely lady with a wonderful sense of humour. I am pleased to hear that you and your family were happy with the care that she received whilst she was...
I am absolutely delighted to have found this care home for my mum. All the staff here are very friendly and really do go that extra mile to care for the residents. My mum's quality of life has been greatly enhanced by being here. She is very happy and content and so am I and my brother knowing she is being taken care of. The home is very warm and welcoming and my mum's room is so cosy. Everything is immaculately clean but also retains a very homely atmosphere.
I would certainly recommend this home 100% as being the perfect place for your loved one.
Thank you Melody, for your kind review. Like you, we are very pleased with how well your mum has settled in. It’s lovely that all her visitors and even her GP have said how well she looks when they’ve popped into see her. I will be sure to pass your comments onto the whole team. It’s certainly useful to hear how our residents and their relatives think we are doing. Thanks again, Erin
Very caring staff providing a friendly homely atmosphere. The whole accommodation throughout is very clean. There are no nasty smells and the decoration to the rooms and day room etc is excellent. Food from the kitchen is very tasty, nutritious and varied. They have a good range of events planned, and encourage (weather permitting) residents to take an interest in the garden. Very secure accommodation with all alarms, call system etc.
Thank you Bruce. I am pleased you are happy with what we’re doing at Hollybank. We take pride in making sure we deliver top quality care so it is always great to hear feedback like this! Thanks again, Erin
The food served is good and varied and residents have plenty of activities to keep them stimulated. We felt the care and happiness of mum was the sole objective of all staff and that her quality of life would improve so the transition was actually easier than we'd imagined.
Thank you Ruth for your kind review. I will be sure to pass your compliments on the to the rest of the team. Getting it right means a lot to us so receiving feedback is very important, thanks again, Erin
The home is very clean and the activities provided ensure fun is had by all.
The surrounding area is nice and quiet so residents are ensured of peace and quiet at all times.
The Manager and staff were very informative and explained what happens on a daily basis and that there is always adequate staff on at all times to ensure residents receive the best care always.
It’s not often I review places etc but this home deserves a 10/10.
Thank you.
Thank you for taking the time to leave such a lovely review, Cheryl. The team at Hollybank work very hard to ensure that our residents receive the very best care so it is always reassuring to receive such positive feedback. Many thanks, Erin.
I am very happy that my mum is now living in such a lovely home. She is obviously very happy and looks very well cared for. I think that the staff who come into contact with mum are very friendly and looking after her well.
Thank you very much for your kind review. Your mum has settled in very well at Hollybank. She is keen to join in with activities and also made some good friends already. Thank you for your feedback, it’s always useful to hear how we are doing.
From the minute Mum and I stepped into Hollybank we knew it was a home where she would be happy. It has the most wonderful happy atmosphere, is very clean with a very comfortable homely lounge and dining area. The residents are obviously all very well looked after and look very happy. The activities are varied and interesting and the staff go out of their way to entertain the residents. The food is excellent and home cooked with a lot of variety and is presented in an appealing way. I am so happy that my Mum is now living in Hollybank and I cannot speak highly enough of it. Thank you to all of the staff for your excellent care, it is much appreciated.
We are pleased that you are happy with the range of activities on offer. Your mum has certainly got stuck in already, she particularly enjoyed making the Christmas pudding! We have lots more exciting events planned for the next...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 June 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hollybank Rest Home.
There are no upcoming events for Hollybank Rest Home.
Awards / Recognitions (6)
- 20 Jun 2024Recipient: Hollybank Rest Home
- 04 Dec 2020Recipient: Hollybank Rest Home
- 15 Nov 2019Recipient: Hollybank Rest Home
Accreditations
There are no accreditations posted yet for Hollybank Rest Home.
Meet the Team (0)
There are no Team Members posted yet.
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